Zero Omega
Constipated Alchemist
For once I'm posting here for something other than alchemy
ninja
About a month ago several of my accounts were banned. I've filed a ticket, which has not been replied to. I've emailed usertalk@gaiaonline.com, have not gotten a reply. I've tried messaging a few Admins and Mods, and besides one helpful Omni Mod I have not gotten a reply back.
I understand that it's the holidays and the Admins are very busy, so I've been patient. However, they have found enough time to ban two mule accounts that were created solely to file a ticket, message a few Admins, and message a few friends.
At this point, the best conclusion I can come to is my accounts were banned because of something my wife did on her account(she got a response to her ticket, a vague response without any proof and never got a reply to her reply asking for what exactly she did, and her ticket was closed recently). Since we obviously share the same computers/IP, and from what information the helpful Omni Mod gave me. Still at this point it's nothing more than speculation since all my attempts at talking to someone have failed, besides the Omni Mod, but there is only so much they can do.
So I've come here to ask to talk to someone that can help me with this situation.
Thanks,
Constipated
something to keep in mind that the people who ban and handle ban appeals/ticket/usertalk/etc are typically two different parties. All our responsibilities intersect, but just because you got banned on one account doesn't mean that the tickets/e-mails you sent in are getting ignored. Does that make sense? I'll go ahead and see if I can prod into your usertalk e-mail and see what kind of information we can get for you.
I'm aware that they won't be ignored even if the accounts that sent them in are banned, omni mod that I have been talking to reassured me of that.
It's just at this point, it appears as if my accounts and my wife's account are being viewed as accounts that are used by the same person. That's all that I can come up with with the information that I've been given/can find.
Thanks for the help.