[NPC] Gaia Staff
Welcome Back!
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Question Category Ghosting
Question:
Previous Week's Question: When I click on "Avatar Builder" and click "Ghost?," the bar to enter the ghosting number does not appear. I cannot seem to ghost anyone as a result. This has been an issue for months now.
Gaia Response: Can you tell us what is the ghosting number entered? It should either load the target user, or a message will appear saying that ghosting is not enabled for the user entered. The feature should be working currently.
My Response This Week: This seems to be an on-and-off problem.. I tried ghosting 15102594 just now, and I was able to enter their # in and search their inventory. However, if I refresh the page or click on Avatar Builder and access the page that way, and click on "Ghost?," no box to input the # appears. It's very odd, but ghosting usually doesn't work for me.
:EDIT: It seems like when I click on "Ghost?" and I wait a few minutes (I use other tabs on my window) and then click back to the ghosting tab, the ghosting # box appears...?
Question:
Previous Week's Question: When I click on "Avatar Builder" and click "Ghost?," the bar to enter the ghosting number does not appear. I cannot seem to ghost anyone as a result. This has been an issue for months now.
Gaia Response: Can you tell us what is the ghosting number entered? It should either load the target user, or a message will appear saying that ghosting is not enabled for the user entered. The feature should be working currently.
My Response This Week: This seems to be an on-and-off problem.. I tried ghosting 15102594 just now, and I was able to enter their # in and search their inventory. However, if I refresh the page or click on Avatar Builder and access the page that way, and click on "Ghost?," no box to input the # appears. It's very odd, but ghosting usually doesn't work for me.
:EDIT: It seems like when I click on "Ghost?" and I wait a few minutes (I use other tabs on my window) and then click back to the ghosting tab, the ghosting # box appears...?
The code which reveals the ghosting input field is activated by JavaScript. If it doesn't work for any reason, it would be because the browser did not run that JavaScript code for some reason. I've tested your account's ability to ghost the user you mentioned and your account had no problem with that function. What I suggest is for you to perform a bit of troubleshooting to see where the problem might lie:
1) Try the same feature on another browser, or on another computer, just to confirm whether this problem only happen on a specific browser or on your account specifically. You can also download the Waterfox browser for testing
2) Try disabling various plug-ins on your browser to see if the problem persist.
3) On your browser, open up the JavaScript console and refresh the page and try the ghosting function again, then observe the Javascript console to see if any errors are reported
* If you find an error on the Javascript console, please let us know.
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Shops
Could an option to sort Cash Shop items by "Expiring Soonest" be added to the stores (particularly La Victoire)?
It would help us to see what items are leaving the shops soonest, especially during times when many items are being sold simultaneously, so we can plan Gaia Cash purchases accordingly. Announcements don't get re-pushed often for every item so we may not remember to buy something before time is up.
It would help us to see what items are leaving the shops soonest, especially during times when many items are being sold simultaneously, so we can plan Gaia Cash purchases accordingly. Announcements don't get re-pushed often for every item so we may not remember to buy something before time is up.
Could an option to sort Cash Shop items by "Expiring Soonest" be added to the stores (particularly La Victoire)?
It would help us to see what items are leaving the shops soonest, especially during times when many items are being sold simultaneously, so we can plan Gaia Cash purchases accordingly. Announcements don't get re-pushed often for every item so we may not remember to buy something before time is up.
It would help us to see what items are leaving the shops soonest, especially during times when many items are being sold simultaneously, so we can plan Gaia Cash purchases accordingly. Announcements don't get re-pushed often for every item so we may not remember to buy something before time is up.
We will need to do some creative work to enable sorting on the cash shop, let us do some investigation on how to add a sorting function quickly.
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Features signatures ?
Question
This is an issue i had last year . I am not sure if my reply was seen then. I have not had the same problem up until today.
My Antivirus went off a little while ago , and it was do to the same issue as last year.
Last year i was instructed to provide the following information:
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Bitdefender
site : " p.gpxpl.us " ( this is the site my antivirus blocked )
I hope this is helpful . I really do not want to have to turn signatures off .
Question
This is an issue i had last year . I am not sure if my reply was seen then. I have not had the same problem up until today.
My Antivirus went off a little while ago , and it was do to the same issue as last year.
Last year i was instructed to provide the following information:
Quote:
Bitdefender
site : " p.gpxpl.us " ( this is the site my antivirus blocked )
I hope this is helpful . I really do not want to have to turn signatures off .
We cannot find any info pointing to the p.gxpl.us site as one that is harmful, and while Bitdefender thinks otherwise, typically we wouldn't block an URL based off one software alone. However it seems like that particular site is no longer in service, which means we should be able to remove any URL related to it without causing issues. We will look into adding gxpl.us into our blocked domains later this week.
