Catalyste
(?)Community Member
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- Posted: Fri, 26 Sep 2014 02:29:14 +0000
Before I comment on your response, I have one thing I'd like to address not only to you, but to ANY user who decides that they're going to give Gaia a piece of their mind.
FOR THE LOVE OF GOD STOP CALLING OUT MODS!
They ARE NOT Gaia's senior staff.
They ARE volunteers.
They ONLY help in keeping the forums together.
They DO NOT WORK at Gaia HQ.
They CANNOT give you any answers on situations like this BECAUSE THEY DON'T KNOW.
So, AGAIN, leave them out of it.
An Admin and a Mod are two very different positions. Think of an Admin as being the one working at HQ and being the Mods' supervisor. They are not on equal grounding.
Now then, about your response...
Zero's response was as far as you're going to get in a final answer on this problem.
Yes, it left on a sour note. But problems normally don't end with everyone hugging it out. In the matter of this site and discovering staff mules buying from the MP, it already created a bad taste in your (collective) mouths and it will always taste bad to you no matter the answer. Even IF Zero were to have said that they reversed all transactions, will no longer allow staff to buy off the MP this situation will always leave a bad taste due to it's impact on the community.
If I were to go into any sort of phase 2 with my feedback, based on what Zero said and what I learned from all this it would be this:
1. Any items or materials gained from testing purposes should not be used in the public sphere.
2. If the staff wants donated items for their next Flynn's Plunder or Kickstart, then why not ask users to either help them front the gold or for direct item donations themselves?
3. Staff stays out of the MP unless it's for personal use.
Other than that, I'd like for your staff to be smacked upside the head in a "V8" moment way. Keeping your head down while you work and trying to discern user behavior through posted averages and numbers is no way conducive in understanding how we behave towards certain things. All it means is that you aren't being attentive like you should be. Thus taking your statistics for granted and getting you into trouble.
FOR THE LOVE OF GOD STOP CALLING OUT MODS!
They ARE NOT Gaia's senior staff.
They ARE volunteers.
They ONLY help in keeping the forums together.
They DO NOT WORK at Gaia HQ.
They CANNOT give you any answers on situations like this BECAUSE THEY DON'T KNOW.
So, AGAIN, leave them out of it.
An Admin and a Mod are two very different positions. Think of an Admin as being the one working at HQ and being the Mods' supervisor. They are not on equal grounding.
Now then, about your response...
Zero's response was as far as you're going to get in a final answer on this problem.
Yes, it left on a sour note. But problems normally don't end with everyone hugging it out. In the matter of this site and discovering staff mules buying from the MP, it already created a bad taste in your (collective) mouths and it will always taste bad to you no matter the answer. Even IF Zero were to have said that they reversed all transactions, will no longer allow staff to buy off the MP this situation will always leave a bad taste due to it's impact on the community.
If I were to go into any sort of phase 2 with my feedback, based on what Zero said and what I learned from all this it would be this:
1. Any items or materials gained from testing purposes should not be used in the public sphere.
- This means that there should be a script in place to dispose of these things. After all, every company has a test server. And as we know, test servers are not made for public viewing. They're made as a private place to test out bugs and glitches. So with that strain, it would be a natural assumption that anything tested on those servers should be treated as something that never gets released into the public.
2. If the staff wants donated items for their next Flynn's Plunder or Kickstart, then why not ask users to either help them front the gold or for direct item donations themselves?
- Recycling something we already have is far better than "recycling" gold that was not meant for public use (the test gold). If keeping items in circulation and emptying out gold from the system is the goal here, then let us give a little extra. Heck, it's far better than the barrage of Kickstarts you've been inconsiderate about.
We can already donate to Dumpster Dive, so why not make one based on your preferences for the next FP auction?
3. Staff stays out of the MP unless it's for personal use.
- I think we've all had an experience where a staff member bought from our stores on the MP. However I'm pretty tired of seeing the word "mistake" being used as a sorry excuse. And yes, it is. It's an excuse because, for some reason, in the course of "studying" the MP, it hasn't crossed your mind to analyze user behavior concerning it. If you were properly studying the MP, then you'd study the varying aspects of Gaia's market economy as a whole. So the only thing I can conclude is that this MP "study" was nothing more than taking a literal look at posted prices and averages.
So unless you're using your gold to spruce up your avatar/house/aquarium, stay out.
Other than that, I'd like for your staff to be smacked upside the head in a "V8" moment way. Keeping your head down while you work and trying to discern user behavior through posted averages and numbers is no way conducive in understanding how we behave towards certain things. All it means is that you aren't being attentive like you should be. Thus taking your statistics for granted and getting you into trouble.