Rya Dracosin
Uhm. When it comes to gaia losing more members over time....
I think you misunderstood Dark's quote. It was referencing zOMG! losing more members over time, not Gaia.
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I'm sorry. I may not have been lied to. None of us may have been lied to. But I can tell you that there's very little honesty happening right now. Lots of smoke and mirrors and efforts to try and please us so WE don't leave. So a MAJORITY of people don't leave.
It seems to me that 2012, what was to be the year of excellent customer service, was shattered by a few devs lying to the userbase. The smoke and mirrors are coming from them, not Gaia as a company. And there is a lot happening right now. It looks like Gaia is trying to do some PR control, as they should. It's not really their fault that their zOMG! devs blatantly lied to us within the confines of their tight knit forum.
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I'm tired. I'm weary. And I want the business of Gaia to be straight up with us. Stop beating around bushes. Stop sugar coating words. Be as cutesy as you like, however, give us the STRAIGHT answer.
That's the thing, Gaia is giving all of you straight answers. You just don't like them.
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They would be surprised how many would STAY and SUPPORT this site, if only it was 100% truthful to it's users. Or at least 90%. I'm sure many would even accept 80%. However, there are so many different responses coming from so many different places. It tells you how out of tough Gaia is with itself. This to me yells "this business can't tell it's head from it's a** therefore can't choose a direction to go in".
There are 2 responses coming from two different places. There's the zOMG! devs that tried to cover their a**, then there's the rest of the staff. I wouldn't try to over-think it, because it's honestly not more complicated than that.
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I'm glad they're trying to take steps in repairing what they've destroyed. However, there's been a lot of damage done. Telling the truth CAN hurt gaia, but you know what would get me to be loyal to the site EVEN MORE? If they did tell all the truths in regards to this, despite knowing they could lose a significant portion of the user base.
Do you want to know the truth? The truth is that those developers were unwarranted to make the statements that they did, and they should probably be fired for shattering the trust of the users. That's the truth, and you now what, I support Gaia if they decide to fire those developers that were involved in these shenanigans.
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Honestly, I would rather see gaia recover from a major loss with a clean slate, and nothing but facts on the situation. ATA, while fun and the like, should require that one person with knowledge from each department attend. They can't answer everyone's questions. But it would mean that there would be less "I think" and more "I know".
ATA is meant to be a chance to talk with the other staff. Most of them do have a certain degree of knowledge, and they do the best they can to answer your questions. Almost none of them can give you a 100% definitive answer ever; the site is too complex to have 100% certainties all the time. After this fiasco, I wouldn't be surprised if they took a break from ATA for awhile. It's not like we really give them much thanks for it, and now after everything they say, we just scream, "YOU LIE".
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But if Gaia does want to go the other way. Try and salvage what they have by sugar coating things to make them seem less bad then they are, I may not have the ability to be supportive anymore. I boast about this site to friends. I would rather not boast to friends about a site that lies to it's userbase.
/random sputtering of nonsense
I seriously think you're being over-dramatic.