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Jujubellee's Husband

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So in browsing the recent Ask The Staff, I came across at least a couple people asking if Gaia was on the verge of shutting down. Two of these questions were answered in a way that caught my attention.

meemsalman
No need to fret, there are NO plans for Gaia to shut down. heart


Princess Angelishia
We have no plans to shut down. This site should still be around for a long time to come.


Sorry, I don't see that as a plausible reality. Users aplenty have been outraged in ways they never had before, simply because a change in management to someone with a very dubious record of 'reconstruction' has rent this site to pieces, removing its vital structure one portion at a time, then stitching it back together when the outcry reaches its most ear-shattering into some abomination that would even make Eldritch flinch. To the two quoted above, take a look at Site Feedback, Chatterbox, and more, and tell me it looks as though a positive outlook on the future of the site is warranted.

The heads at Interactive seem to require a refresher course as to exactly why there is so much consumer outrage that their bogus talking points are seen as obviously unmerited the moment they're posted. Why is it that more people are resorting to AdBlock services, leaving the site altogether, or taking the GamerGate approach and discussing issues with Gaia's sponsors which in turn causes a level of increased apprehension in their outlook of Interactive as a company? Simple.

It all began with a change in corporate management. This change led to a number of controversial moves right at the onset. Massive layoffs of seasoned (and in many cases, vital) staff members, borderline-illegal changes to the Terms of Service, and an uptake in the number of Gaia Cash item sales. The anger was there, but it stewed over promises of proposed changes that "would benefit the whole of the Gaia Online community."

Not long after, a vital promise was broken in a way that raised the anger steadily. The Angelic Halo, a collectible item that had been given for pocket change to those who had been willing to support this site at its earliest and (arguably) greatest point, which had been discontinued from Cash sales with a stern promise that it and other Monthly Collectible items would never again be re-sold, was re-sold during the first large-scale Summer Sale, for a price so ridiculous it quite literally boggled all imagination. While the anger was on a steady boil, it kept to manageable levels for a short time, until the next batch of bats*t began.

That next batch came in the form of quite possibly the worst feature of this website that is still in operation today: Gold Generators. Economists had been brought in to fix a breaking economy once before, and they succeeded. They then proposed a test, releasing the first Gold Generators years ago, ones which were far more mild than those being sold rampantly today. Their findings were that, while these Generators could be sold reasonably well, in the interest of economic stability it would be preferential to abstain from overuse of sales, and eventually the practice was stopped until the new management found it 'prudent' to begin re-selling them, in much more vast quantities with equally outrageous payouts. The stabilized Marketplace economy crashed, and the massive amounts of newly-acquired Gold required an insane extension in the overall Gold cap. And as site-based advertisements continue to this day to persistently push the sale of Cash while Gold has become effectively the same as the Zimbabwean Dollar in terms of overall viability, those currently in charge who caused this mess decide that their talking point will be "There is no problem with the Marketplace economy.", something effectively thrown out the window when a certain individual gives the infamous speech comparing Gaia's userbase to 'lab rats' as he showcased the 'success' of Gold Generator sales, among other things.

And of course, during this time, numerous site functions (mostly in the form of Games) begin to undergo egregious change for the worse. Frontier Skies is removed, for reasons that could only be considered laughably false. Developers and other staff are moved from zOMG! to work on Monster Galaxy, a joint Facebook/Gaia gaming project which in a matter of a couple short weeks went from almost entirely Free-to-Play to almost entirely Pay-to-Play. Oh sure, you could still play for free, assuming you didn't mind grinding for hours or waiting more hours for the most basic of functions to cool down. Within a few months of this, it went belly-up due to a mix of corporate mismanagement and user disdain aimed at said corporate mismanagement, and the next project these staffers and more were moved to was Heralds of Chaos. An ambitious project, new and unique to Gaia, which even offered a proper PvP function players of zOMG! had been practically begging for over a very lengthy period of time. However, despite the ambitious nature and the overall fun-factor of the content enjoyed by players and staff alike, once more corporate mismanagement reared its ugly head, and Heralds of Chaos was shelved after an accidental slip about the status of the game and its staff required Gaia to force an emergency announcement confirming this slip as factually accurate, and releasing details regarding the highly-controversial issue. If not for that slip, the staff associated would've been fired almost entirely in secret and the game shelved for a completely asinine reason. The countdown to removal began, and eventually the game was removed entirely from the site, though a link still exists to the game but is known to only a portion of users and the game itself which has been devoid of upkeep has declined in playability.

Towns 2 was slowly but surely built-up, as a "bug-free expansive replacement to Towns", which it turned out to be anything but in a very short time. This was especially noticeable during the What The Fluff? event, in which an inconceivable amount of game-breaking glitches occurred everywhere, drawing a large amount of ire. And the Pet system that this event was supposed to usher-in never happened. As well, despite the statements that Towns 1 would be greatly phased-out in favor of Towns 2, to this day Towns 1 continues to exist in very plain sight on the site, and continues to enjoy more popularity than its highly-acclaimed 'replacement'. This despite the age and problems associated with Towns 1 by the users themselves.

Also, it was discovered that an 18+-themed sister-variant to Gaia, Tentacl, was not only in production but well on its way to becoming the 'next big thing'. It was discovered not long after that Tentacl, often advertised not only on Gaia but elsewhere (YouTube, Google, etc.) with adult themes, had been founded and funded by the money that had been spent by Gaians believing they were doing so for the upkeep and management of Gaia Online. This caused already-bubbling user rage to boil to an unmanageable level, as speculation began on how many jobs were lost needlessly and how much content had been removed or 'adjusted' equally needlessly that could very well have potentially stayed and grown had the money remained here rather than funding an unwanted new off-site project that stood to potentially replace Gaia Online. Or at least, it stood with such potential until it shot itself in the kneecaps, multiple times. Users who believed (especially with the inclusion of an NSFW Forum) that anything went began to fill the site with pornographic content, and as well the Tentacl Terms of Service were obviously copy-pasted from Gaia's own which created a massive conflict. Not to mention the whole "No members of Gaia Online's staff will be present working on the Tentacl staff." bit was thrown out the window with the force of a Randy Johnson snap-fastball when Lanzer and members of staff began showing up as Tentacl staff. Conveniently enough, when I showed this off not long after, these individuals all seemed to 'lose' their staff positions on Tentacl with a large amount of speed. And now Tentacl is shutting down, leaving users aplenty to ponder just how much of the collective money spent on Gaia before, during, and after Tentacl's announced opening was wasted, and how much could've been spared/revitalized here by comparison.

And now we have the removal of zOMG!, a cornerstone staple of this website which held the record until its removal for being the largest flash-space on Gaia in terms of user count, often tied with Rally and Towns 1 in that regard. Numerous detractors have often claimed that zOMG! was "simply not profitable enough to warrant staying", as someone who works on MMO gaming I know that that is a cold hard lie, more devoid of facts than a typical Fox News piece. I've even pointed it out numerous times previously, and there was certainly no shortage of loyal fans proposing hundreds or more good and wholly-profitable ideas that would've certainly kept zOMG! afloat and handily maintained with the recognizable staff who made it great for years to come. The removal of its staff under various circumstances and the shelving of the game to run under maintenance mode gave it the same countdown clock outlook Heralds of Chaos had received under effectively the same conditions. When it was proposed that Interactive had finally heard its consumers and was going to take zOMG! down for repairs, this announcement was met with a mix of doomsday cynicism and hope, unfortunately the cynical aspect won after the game was completely removed due to the sudden discovery of a "security-threatening exploit". As I've said before, people aplenty have already found numerous exploits since the maintenance-shelving of zOMG!, mostly loot-farming botting hacks, it would be immensely naive of anyone to believe that if those exploits had been found and used that the proposed glitch which warranted the removal of zOMG! would not have already been found and exploited to the highest degree as well. It has even been speculated by people familiar with game coding and programming that not only is the claim entirely dubious (or more accurately "reeking of some fresh s*t"..), it's likely that something akin to the programmers' back-door found in many MMO games for use in easily and directly fixing game-breaking glitches was used as the red herring in the removal process.

And of course, let us not forget that two of the three founders of Gaia left for different reasons, both of which were tied to the dubious nature of the current corporate management. The third left the site and corporate behind to work on projects and the like from behind the scenes.

So it's really no wonder Gaians are leaving in droves, the last straw having been applied to an already-quadriplegic camel, and taking sponsor support with them. Currently there are 17,497 online. This number has been fluctuating more wildly than a drunkard at a lectern, and of those online one has to wonder how many are mule accounts being used to help their mains keep up with the long-ruined economy (which has already been described as "irreversibly broken"..) and how many others are new players eager to join and grow with the community, but quickly finding themselves unable to cope due to said ruined economic state and the overly-abundant push for Gaia Cash sales.

"The site should still be around for a long time to come." The same exact thing was said about zOMG! and other site features, so unless "a long time to come." is the new way of saying "You only have a few months left to live.", Gaia Online will be gone by next year, if not this Christmas. And the blame can be, will be, and in fact already has been put exactly where it belongs: Corporate (mis)Management.

With that said, I now perform my solemn duty and start the countdown clock once again. Place your bets ladies and gentlemen.

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They said they could in the TOS, which is funny. It's stated like in the event if we shut down, you won't be refunded of anything. They also said it in there, if you don't like the management, they leave. Both are disaster statements in a company that claim to be in no danger.

Jujubellee's Husband

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I think you have some things out of order. zOMG devs being moved to the Monster Galaxy project, as well as the creation of Heralds of Chaos, happened during the previous management and during the previous CEO's last year at Gaia. The two happened prior to the release of gold generators, so they didn't happen during the time of gold generators.


You are correct about that, I did forget that only the killing of each project happened under the current CEO and corporate structure.
Scobre
They said they could in the TOS, which is funny. It's stated like in the event if we shut down, you won't be refunded of anything. They also said it in there, if you don't like the management, they leave. Both are disaster statements in a company that claim to be in no danger.


It's not disaster statements at all. That's just standard cover-your-a** TOS things that you'll find anywhere. I'd wager you'd find them in the TOS for WoW, LoL, DotA and many more. Hell, I bet you'd find them in the TOS for Steam

Omnipresent Nymph

The one thing that still peeves me is the promise that backwings would NEVER make it into the cash shop, because of the amount of time, money, and resources that are put into crafting just ONE pair. When the "birthstone" wings came into the CS, I still very much remember the outrage from the crafting community, which of course fell on deaf ears. Ever since 2011ish/2012ish, Gaia just hasn't been the same site that I fell in love with back in '07.
Their site info lookup used to have the registrar resgistration renewed every 2-3ish years if I remember correctly?
Now it's yearly, and getting pretty darn close to the deadline, which I don't see it going past.
Quote:
Registrar Registration Expiration Date: 2015-01-28 T21:18:00.00Z

I doubt they look at their stats, but right now anyone can see there's been a decline, and the numbers show:
User Image - Blocked by "Display Image" Settings. Click to show.

They may have decent page visits monthly, but over time, it shows that's not the case at all.
3 months per user:
User Image - Blocked by "Display Image" Settings. Click to show.

The past seven days:
User Image - Blocked by "Display Image" Settings. Click to show.


It's only a matter of time now that zOMG! is gone, honestly.

Jujubellee's Husband

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Scobre
They said they could in the TOS, which is funny. It's stated like in the event if we shut down, you won't be refunded of anything. They also said it in there, if you don't like the management, they leave. Both are disaster statements in a company that claim to be in no danger.


It's not disaster statements at all. That's just standard cover-your-a** TOS things that you'll find anywhere. I'd wager you'd find them in the TOS for WoW, LoL, DotA and many more. Hell, I bet you'd find them in the TOS for Steam


The thing is, that part was added-in after the current management team took over. They recognized early enough that the amount of flak they'd catch for their actions would be on an enormous scale, so sliding that in became a dire necessity.
RevvRaptor
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Scobre
They said they could in the TOS, which is funny. It's stated like in the event if we shut down, you won't be refunded of anything. They also said it in there, if you don't like the management, they leave. Both are disaster statements in a company that claim to be in no danger.


It's not disaster statements at all. That's just standard cover-your-a** TOS things that you'll find anywhere. I'd wager you'd find them in the TOS for WoW, LoL, DotA and many more. Hell, I bet you'd find them in the TOS for Steam


The thing is, that part was added-in after the current management team took over. They recognized early enough that the amount of flak they'd catch for their actions would be on an enormous scale, so sliding that in became a dire necessity.


Doubtful. Any decent new management would have a proper lawyer look over the TOS, ask them if there were any possible liabilities. Any decent lawyer would just go "Well, you probably want to put xyz in just in case".

It's less about recognizing the amount of flak, and more about not being negligent with your TOS

Jujubellee's Husband

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RevvRaptor
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Scobre
They said they could in the TOS, which is funny. It's stated like in the event if we shut down, you won't be refunded of anything. They also said it in there, if you don't like the management, they leave. Both are disaster statements in a company that claim to be in no danger.


It's not disaster statements at all. That's just standard cover-your-a** TOS things that you'll find anywhere. I'd wager you'd find them in the TOS for WoW, LoL, DotA and many more. Hell, I bet you'd find them in the TOS for Steam


The thing is, that part was added-in after the current management team took over. They recognized early enough that the amount of flak they'd catch for their actions would be on an enormous scale, so sliding that in became a dire necessity.


Doubtful. Any decent new management would have a proper lawyer look over the TOS, ask them if there were any possible liabilities. Any decent lawyer would just go "Well, you probably want to put xyz in just in case".

It's less about recognizing the amount of flak, and more about not being negligent with your TOS


Not necessarily, this is Gaia we're talking about after all, it's easy to tell the current management team is more oriented towards the cover-rears-from-flak mentality with no proper fore/insight applied elsewhere.

And Blizzard doesn't have the type of overt shutdown-of-services clause that Gaia has implemented, they don't threaten to shut down overall services without notice, only to shut down service if their ToS is breached.
RevvRaptor
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RevvRaptor
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Scobre
They said they could in the TOS, which is funny. It's stated like in the event if we shut down, you won't be refunded of anything. They also said it in there, if you don't like the management, they leave. Both are disaster statements in a company that claim to be in no danger.


It's not disaster statements at all. That's just standard cover-your-a** TOS things that you'll find anywhere. I'd wager you'd find them in the TOS for WoW, LoL, DotA and many more. Hell, I bet you'd find them in the TOS for Steam


The thing is, that part was added-in after the current management team took over. They recognized early enough that the amount of flak they'd catch for their actions would be on an enormous scale, so sliding that in became a dire necessity.


Doubtful. Any decent new management would have a proper lawyer look over the TOS, ask them if there were any possible liabilities. Any decent lawyer would just go "Well, you probably want to put xyz in just in case".

It's less about recognizing the amount of flak, and more about not being negligent with your TOS


Not necessarily, this is Gaia we're talking about after all, it's easy to tell the current management team is more oriented towards the cover-rears-from-flak mentality with no proper fore/insight applied elsewhere.

And Blizzard doesn't have the type of overt shutdown-of-services clause that Gaia has implemented, they don't threaten to shut down overall services without notice, only to shut down service if their ToS is breached.


Quote:
Your continued use of the Game following any revision to this Agreement constitutes your complete and irrevocable acceptance of any and all such changes. Blizzard may change, modify, suspend, or discontinue any aspect of the Game at any time. Blizzard may also impose limits on certain features or restrict your access to parts or all of the Game without notice or liability.


Quote:
You acknowledge and agree that you are not entitled to any refund for any amounts which were pre-paid prior to any termination of this Agreement. Blizzard may terminate this Agreement (and your access to the Game) with or without notice for any reason, or for no reason.


Quote:
BLIZZARD DOES NOT WARRANT THAT THE GAME OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BLIZZARD EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR USE, AND NON-INFRINGEMENT.


And these are just a couple of small things from their TOS. Other gems include their allowance to scan your RAM and CPU and make a list of all programs running on your PC. As well as allowing them to monitor any voice chat programs you have. Blizzards TOS actually covers much much more a** than Gaias. And their clauses do cover them if they shut down their service all together.

Like I said, it's standard TOS stuff

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I bet you the day Gaia does in fact close down, they'll claim it as a result of "critical vulnerabilities in the server infrastructure." rolleyes

But seriously, this is a wonderful thread. I don't know when Gaia will shut down like the rest of us users, however, there's no doubt in my mind that at the very least the decisions Gaia has made has accelerated Gaia's aging, and that in itself is enough to warrant anger towards management.

The fact of the matter is that Gaia isn't as new user friendly as it used to be. Many of the games are buggy/obsolete with the updating of browser software over the years. The marketplace is a mess for new users who want versatility in items, and the cash grabs are a turn off for a lot of new users. Meanwhile, Gaia is becoming less old-user friendly as well, with bad decision after bad decision in management being made, the lack of updates to keep older users interested, etc... Furthermore, Gaia is continually upping the value associated with GC - discounting GC 30-40% daily, giving away recolours, CIs, etc... as incentives to buy, etc... Gaia overdoes it, and people get bored, and Gaia has to raise the bar again. Eventually someone at Gaia HQ will be like "Screw it. There's no point in having to offer 50 items + 50T gold + a 90% discount on GC + 100 pack CI to get users to spend $5!" Over the next few months, the amount of effort Gaia will have to put in to get a user to spend cash will continue to increase, and since Gaia is a company/business, if the effort Gaia inputs exceeds some threshold, then that is when Gaia will shut down.

Also, the TOS this was shifty as heck. That was added within the last year, and nobody was formally informed. It's the responsibility of Gaia to inform their users of TOS changes, especially something as critical as adding those terms. The fact that Gaia didn't at least make a staff update makes it feel as though they were hoping nobody would notice which is incredibly suspicious.

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The most unique feature of Gaia was it's community. Without that community, Gaia is just another mediocre social/gaming site. What made Gaia truly awesome was it's community and the relationship the staff had with that community. The community was almost fanatical in their dedication and devotion to this site. Unfortunately, this blind devotion left them ripe for the picking and open to manipulation. Someone took one look at this user base and saw dollar sings, lots and lots of dollar signs. The problem is, these types of strategies only work for so long. After awhile, there are diminishing returns as devotion turns to feelings of betrayal, then anger, then indifference. Slowly the cash cows mooooove on over to the next pasture. Anyone who knows anything about cows knows that once a couple of them start moving, the whole herd will eventually follow. (Don't anyone get mad at me, I don't think we're cows .... others might though).

Now I figure anyone who is smart enough to recognize the money making potential of this site would also be smart enough to know the outcome. Basically, you get short term gain and not much future potential. Think of clear cutting a forest, same sort of effect. Someone walks away with a s**t ton of money but the once lush forest is a vast expanse of stumps and not much more. Once the "Gaian community" is gone (and believe me, it's barely breathing at this point) Gaia just turns into a not so special social site. You can't rip the heart out of something and expect it to have much of a future. Then again, what do I know? Maybe people like being lab rats and wallets. wink

Divine Snack

I remember I used to see around 10-12k logged in people (I do not count the guests) one year ago, during the time of the day when number of logged in users was at its lowest. But now? Now it's at 4570 visible and 1050 hidden, which is only 5620 logged in users. That is a 43.8 - 53.1% loss of logged in users during a whole year.
wreaks_havoc
The most unique feature of Gaia was it's community. Without that community, Gaia is just another mediocre social/gaming site. What made Gaia truly awesome was it's community and the relationship the staff had with that community. The community was almost fanatical in their dedication and devotion to this site. Unfortunately, this blind devotion left them ripe for the picking and open to manipulation. Someone took one look at this user base and saw dollar sings, lots and lots of dollar signs. The problem is, these types of strategies only work for so long. After awhile, there are diminishing returns as devotion turns to feelings of betrayal, then anger, then indifference. Slowly the cash cows mooooove on over to the next pasture. Anyone who knows anything about cows knows that once a couple of them start moving, the whole herd will eventually follow. (Don't anyone get mad at me, I don't think we're cows .... others might though).

Now I figure anyone who is smart enough to recognize the money making potential of this site would also be smart enough to know the outcome. Basically, you get short term gain and not much future potential. Think of clear cutting a forest, same sort of effect. Someone walks away with a s**t ton of money but the once lush forest is a vast expanse of stumps and not much more. Once the "Gaian community" is gone (and believe me, it's barely breathing at this point) Gaia just turns into a not so special social site. You can't rip the heart out of something and expect it to have much of a future. Then again, what do I know? Maybe people like being lab rats and wallets. wink
That is one reason why I am thinking of leaving is because of the community. I feel the community is broken and split into so many sections I wonder how it's not an all out war.

Users telling other users to leave if they're unhappy isn't right. Only this year, THIS year have I ever been told to leave more than five times when I stated my opinions over Gaia needing to change.

I've realized then it's not just Gaia driving out users but users driving out users too. That does not help Gaia even though at this point I am wondering why I am still here LOL.

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