Hello,
Try deleting your world folder and run the backup again.
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And how do I delete the world folder? I keep telling you I barely know what I'm doing.
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Hello,
Even just exploring the control panel you can pick it up easily, things are self explanatory. Go on the left hand side and find FTP file access, there 'file access' usually it would hint access to your files where you can delete the folder named 'world'.
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Clicking FTP File Access always justs asks me to log in and then says an error occured
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Hello,
Did you put your password in? The one to login to the control panel.