Hey. I seem to be having an issue using Gaia Towns. I will use the question form you've provided to explain my problem.
Did you try everything posted above?
Yes I did. Cache clearing, Flash version, computer restart, etc.
What exactly is wrong? (Describe in steps, what you are doing to get the glitch that you experience. Please list any and all error messages that you notice.)
Well, when I enter Gaia Towns a small (yet crucial) portion of the lower part of the screen is cut off. The text box (which as you know, should be to the lower left) is completely cut off, preventing me from using the chat feature. Also, on the lower right, the bottom half of the circle which allows you to change from sitting to standing position, and access equipment is cut off, preventing me from equiping my character with anything. And when I scroll my mouse pointer over the bottom edge of the window (where you can normally drag the edge to make the window taller or shorter), the double-sided black arrow does not appear, and I am therefore not able to resise the window in any manner. (I find that it's usually not possible to resize a window that is solely Flash content...)
What browser are you using?
I use SBC Yahoo DSL. But I've also tried to use just Internet Explorer. The problem occurs with both.
What Operating System are you using? (Windows XP, Windows 98, etc.)
I use Windows XP.
Do you have a Firewall/security system? (If so please list any and all!)
I'm sure I must, but it's not one that I'm extremely aware of, and it has never caused me any problems before. I'm usually able to experience all aspects of the internet properly, including things that heavily involve Flash, so I'm assuming that it isn't a factor here.
How long has this been going on?
Ever since I first tried Towns a couple of weeks ago.
Has Towns ever worked properly before now?
No. This has been an issue ever since I started using Towns.
Does it happen all the time or is there a pattern to it?
This happens all the time. It has never worked without this issue.
Will Towns work properly with a different computer?
I'm not sure because I haven't tried. But even if it did, I still need to fix it on my computer because I would like to be able to play Gaia Towns at my house.
Anything else we should be aware of?
Nope, I'd say that's pretty much it!
Thank you very much for your time, I really appreciate it! heart