ChaosAngel_Sun
Hi everyone, I wanted to know why I never received a ticket for a
hacked account
(ChaosAngel_Moon). I never knew you were supposed to get a "ticket". It was back on Jan. 25, 2012 at 2:13pm EST that I was hacked, so I made this account originally to file a hacking report. I supposed the report went through, since the web page took me back up to the top of the report after submitting it and it did not say that I filed it wrong or had details missing. There was
no indication that
IT WAS SENT.
Also, is there a way I can get the items and gold off that account back (supposing it's still there) and transfer it to this one so that one can be deleted?
The proof of my face is on BOTH accounts, this one and ChaosAngel_Moon.
Thank you, and I hope my questions will be answered.
Thanks for the question! You can file a new hacking report to have the matter investigated. Since you no longer have access to your account, feel free to file it from this new account on behalf of your hacked account.
Important note: You need to fill out all the questions/fields in the hacking report form or else it will not process correctly. If you don't know and answer, simply put in "I don't know" or something similar. Leaving a text field in the form blank will make the report glitch. Just make sure you have a reply in all fields and it should work for you.
Hope this helps!
biggrin
Sisky