AboutA Grim Reaper, who works as an informant to the Phantomhive family, since Vincent Phantomhive's time. He maintains a facade as a funeral director for normal society.Known only by his profession, Undertaker is a mysterious man whose scarred face is never fully visible beneath his long hair and crooked top hat.He maintains a facade as a funeral director for normal society.He tends to punctuate his words with sweeping gestures and creepy giggles, and spends a considerable deal of time inside of coffins. He takes joy in frightening others, as he intentionally acts in a disconcerting manner to provoke a reaction. Undertaker frequently refers to the deceased as his "guests," and it is his hobby to remove organs from his "guests" for research.
Undertaker has great and significant connections with the underworld society; as victims of murder from the underworld are often delivered to his place of business. Thus, he has voluminous knowledge in these macabre cases that allows him to be an informant. However, he does not exchange his services for "the Queen's money, as he dislikes Queen Victoria.Instead, he expects those that want information from him to amuse him in some way.
Undertaker is intrigued by humans, to the degree that he defied the Grim Reaper conduct out of his own volition so that he can manipulate the fundamental notions of life. He is exceptionally disenchanted by the aspect of death when one day he started asking the question : "What would happen if the end had a continuation?". For this question to be answered, he connects fake records to individuals' Cinematic Records. However, despite his many experiments, he could never successfully construct a soul, thus originating Bizarre Dolls, whom of which are nothing more than "flesh dolls without a self." Nonetheless, he is proud of his creation, and even when others remark on his deranged nature, he refuses to concede, and stresses the beauty of his Bizarre Dolls.