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December 8th, 2014

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Platonix

Captain

Eloquent Informer

37,875 Points
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  • Waffles! 25
PostPosted: Mon Dec 08, 2014 10:26 pm


December 8th

[NPC] Gaia Staff
User Image
Hello everyone and welcome!!!

Quote:
Features

Why do you feel the need to remove items from Go Fusion, punishing users questing for these items, even though that's not a way to keep the feature fresh and if you were looking to keep the feature fresh it would be better to just add new items only and provide better ways to organize them? You don't remove items from the gold shops, the Treehouse, Alchemy or any of the game echanges. It doesn't make sense.


Rotating items in GoFusion isn't meant to be a punishment, its to allow room for new content and to keep things fresh. Some items in GoFusion are meant to be long term quest items and will be cycled in for extended periods of time. There's no plans to retire any item from GoFusion permanently. Concerning sorting in GoFusion, this is something that we are working on to make it easier to locate updates and item types.

Quote:
Events/Items

Would it be possible to get an [Animal] version of some of past event items? Either as a small bundle freebie or gold shop mini CI.

Some of them are pretty unique and their charm could be nice for paws avatars without needing much tweaking.

Here's a few suggestions for winter:

Astra: Xmas 2k13 Filigree Flurry
Xmas 2k13 Penguin Plushie (probably best as a "companion" than a held plush)
Xmas 2k13 Antique Snowsled
Wintry Snowglobe
Xmas 2k10 Event Winter Night
Spirited 2k12 Sugarmint Tophat
Spirited 2k12 Sugarmint Clip
Xmas 2k13 Wreath Halo
Spirited 2k6 Corsage
Spirited 2k8 Festive Bow
and Wintertide Cap (from Treehouse).... to only name a few


Thank you for the suggestions! We'll see what we can do. These would be adorable on Paws.

Quote:
Games

Are there any plans to create a fish CI for the gold shops, something similar to Bug Trap?
With the way the fish are being priced in the MP (300b+), many alchemists are worried that they'll not be able to swing the cost in time, given that Alchemy is on the chopping block.


Alchemy isn't on the chopping block currently, we're actually looking for ways to revitalize the system and add updates to it. Fish are going to remain a game only item for the foreseeable future, although you will find the occasional rare fish from The Old Fishing Hole RIG.

Quote:
Features

This is regarding some of the active quests in the quests tab under the My Gaia section. As you know, active quests in zOMG show up here as well, but with zOMG gone, it feels weird still seeing them there. Would it be possible to remove these zOMG quests that no longer work, or it is something that the staff are already working on?

Just to add, MTVHills and several sponsorship-related quests also appear in the active quests even though they no longer work.


This is in our staff's queued workload!

Quote:
Items

Any chance the backwing formulas will be for sale again in the cash shop?
I know you can bid on them in the mp, but I can't do that. They always finish on the days I'm workin'. So I can never get any of them.


We are releasing alternate ways to obtain these formulas very soon!


bluealaris
babyl10
Misc

What's gonna happen to all the displaced and frightened snow bunnies from this Snowman-Diedrich debaucle?


Its going to get complicated- Diedrich seems to have a real problem with snowmen, but those snow bunnies look like they could be related to our green President.


bluealaris
Pandy Belle
Shops

I asked about this last week...
Loyal's Bazaar
The counting system is off. I sign off this account daily and sign back in.
It has been telling I only have 8 days left everyday for over a week now.
Please fix Dx


The counting issue is going to be getting redone with new requirements that are much more flexible, in the meantime please file a ticket and you will be given an access pass for the indefinite future!


Zero Omega
Barnbrat
Games/Features

Zero Omega claimed that staff was working toward giving refunds to active users who purchased ZOMG power-ups from the Cash-Shop and still had them in inventory…

Any news on how that’s going? When that might be happening?

Hey there,

Sorry for the delay! That is something we are also working on and when we do have the update for you, we will let the community know!


Zero Omega
Nenanah
Misc

Whatever happened too siskataya?
She was really active in the forums and the AtA threads.
Now she just like vanished...

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

She's been busy helping us with other projects!


bluealaris
Sweet Angel Mary
items

There's been mini chance items for bunnies and kitties but there haven't been many other animal ones.

Could we get a teddy bear, dog, horse or other animal mini chance items?


Of course! We've been having fun with quails, ferrets, plump pegasus and elephants- we won't be stopping there.


Zero Omega
Nenanah
Features

Why is the zOMG Bugs Forum still up even though you removed the game from the site?
This forum has no purpose anymore.
Instead people are starting to spam about bringing the game back in here.

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

We'll be archiving that particular forum soon!


bluealaris
Lady Saxophone
Features

Have you guys ever considered tweaking the profile system? gonk


Yes, the profile system definitely needs a facelift. We have a queued list of features that are going to be getting some care this month and next year and this is one of them.


Zero Omega
Nenanah
Features

Fanboy/Fangirl, Prommie, and the Really, Gaia? Really? achievements were removed because people couldn't follow the forum rules.
I understand that they were taken away because people were being obnoxious by not following the rules and guidelines of the selected forums.
Is there any way that these achievements could be modified and be brought back?
I get that spam is an issue, but that is why we have moderators and banhammers for repeat offenders...

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

Even though we have moderators the spam just became too much to deal with and we decided to axe them. It's possible we may return these achievements in the future with different qualifications though.


bluealaris
Hassli
Events
The D-Party had a great time with Diedrich on Saturday!

Did you guys have a good time with us?

Also, thanks for the feature! I never expected it!


I think Diedrich has never felt more loved.


Narumi Misuhara
Darc Nightgale
Events/Achievements

First thanks for givin' out the last 2 Halloween event achievements.

I have a question about it though. Why did you decided to give the winnin' side 500 points compared to the losin' side only 50 points? I really hate the fact that this was done. With all the problems with the event, it gave the demon side an unfair advantage. I really wish that each side got the same amount of points. This is not fair to the achievement hunters that are collectin' all of the achievements.

Second. Again as an achievement hunter I'm workin' hard to get all the achievements. For the kickstart before the Halloween event, we were suppose to get 12 achievements, but the most any person could get is 10. This seems to be a little unfair, because now there is no way anyone can get all of them. I ask that if there are more achievements for future events, please don't have ones that you can only get for chosin' a certain side. Maybe have one achievement when you pick a side, and have all the titles in one achievement. It would make it fair, and be a better option.


Before I forget. I have started a petition thread in hopes to have more achievements. I even have a few ideas on some new achievements as well. More Achievements biggrin


Hi Darc, we understand that it can be frustrating to not be able to collect all achievements. sad
The intent with achievements was to allow people to be able to collect them based on their various site accomplishments and choices. From the design phase it was not something that was intended for people to collect all of them and that will not likely change in the near future.

Zero Omega
KindaLoveable
Games?

Is there any way I can get you guys to speed up updating fishing? I would like my record to be up as fast as possible! THanks!

Sorry about the delay in getting to that! We've been doing scans for bots to ensure that we aren't giving out trophies to anyone who may have cheated to get on the leaderboard. We'll make sure to get the trophies granted out soon!


bluealaris
kids killing kids
Items

Hello. ^^
Will you be possibly coming out with more tool related items like Wrenches,screw drivers,drills, and so forth?


Yes, we certainly could. Were you thinking of single pose items or an item set with all of the tools?


Narumi Misuhara
Nenanah
Features

Are there any plans to increase the gold earned from posting in the forums and voting in polls?
That used to be my main way of making gold since flash areas make my computer lag.
The amounts earned are so tiny it doesn't even make a difference anymore.

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


Yes actually, we plan to have increases to surfing and posting out later this week.


Zero Omega
~ Aki - Fairy ~
Events - ATS

Do you think coming forward you could leave the pre-event thread up in the GCD (locked obviously) during AtS or at least for the first little while, just to make it easier to transfer over unanswered questions?

You should be able to actually see the threads after we move them so you can still move over your questions!


Narumi Misuhara
Tsukita-chan
Features
Any news about the new arrange system?

emotion_kirakira


I'll create an update to the feedback thread for this. It's pretty much done and I want to give everyone a heads up on what the final design is.


bluealaris
Waverlily Hime
Features

With the addition of animal bases, you've allowed us to easily go from a human base to several different animal bases with just a click of the mouse. My question is, would it be possible to change your human base from male to female (and vice versa) using the same means? It would be more convenient than buying a gender bender potion, a skin potion and taking a visit to salon durem each time you wanted to change your base.


This is a good idea- the user experience would be much simpler. Its something we can definitely consider, for skin tone and for gender or other bases, such as the Angel Imp or Vampire. It would require a pretty big store clean up and UI update, so it would take time to implement, but I'm very intrigued by the suggestion!


Narumi Misuhara
Nenanah
Games

There has been a lot of talk about the Fishing game being rewritten to a newer script, and possibly updating by adding new fishing areas and fish.
Has there been any progress on this or is it just a rumor that isn't happening at all?

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


This is correct, we did start rewriting the game. Currently it's on hold while we work on the Christmas event.


bluealaris
Twisted Lady
Items

What the heck is up with the legs on Minty Catwalk and its recolor Pepperminty Catwalk when you sit down?

User Image

gonk It looks like I lost a fight to a wood chipper. I'm sure that comes in handy if you're going for a "Sexy Lt. Dan from Forest Gump" look. It doesn't seem like a glitch, since it happens regardless of any other items equipped, or like the glitches where the front and back views look like completely different items. If you look at it from the back, the legs are completely normal and intact. It looks like part of the pose just got erased and nobody ever noticed, even when it was being recolored. Any chance of getting a fix on this, or is it actually supposed to look like this for some reason?


Oh, wow, that looks like its a masking error. I'll pass it on, it should be a pretty easy fix.


bluealaris
Kiarra-Chan
Items/Features

Are REIs & EIs going by the wayside?
There's only ONE that is normally evolving atm.


No they are not. We have plans for more to be released together in the future!


Zero Omega
phoenix of the damned
Items

Why are item ID 100417 and 100412
(otami armor pattern design) and (flower pattern design) appearing as a "general error" in the MP and can you please fix this?

We'll take a look into it and see what's wrong!


Zero Omega
ChaosTrooper
Events

I'm still missing the Valiant Collector and Spirit Hoarder achievements from the recent Halloween event.
Can someone please check into this for me? I would appreciate it very very much to finally have those!! ; u;

Go ahead and file a ticket for this at our Help Center! We can take a look into it!


Narumi Misuhara
Waverlily Hime
Misc - Log in/register page

The home page is fairly outdated, especially in terms of the display avatars. What are the chances of updating it? Also, it'd be cool if it cycled through the community's avatars or winners in the arenas.


Updating the homepage is not a far-fetched proposition. Feel free to post the ideas on what should be changed in SF. (I'm suggested this so we can also see the community input on it)


Zero Omega
Soul of Kyr
Events : Achievements

I saw the Staff Notice about everyone supposedly getting the last two Halloween Achievements that were promised.
Which is nice and all: Can we get the NAME of the Achievements we are supposed to be getting, so we know if we got them or not??!!
Because after you guys took the Achievement Counter out of the Header, I have been having problems having the Achievements I earned register at all and have to usually file a ticket, thus I need to know if I have to do that this time, so the Achievement Names and for which Team they are would be nice....Thanks!!

In fact, I don't have my Achievement....so where are these so called Achievements??
I get so tired of filing tickets for Achievements, if they won't work right without the count in the header....then put it back in the header.

Happy to help! The achievements are:

Vanquished Angel
Hellraiser


bluealaris
Nenanah
Items

We have rare events for equipable items and housing items.
Like the pink, blue, and brown gift boxes and the golden and wooden trunks.
We even have pink links for gold.
But we do not have anything in that aspect for alchemy.
Do you think that you could create a rare event box or trunk for rare alchemy formulas?
Maybe you could put those Inizio formulas and exclusive formulas in it.

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


We are actually releasing something soon for Alchemy and those who need formulas that aren't currently in Bitfrost. It will be in either GoFusion or Loyal's!


Narumi Misuhara
Bee Movie Suit
Features:

Any hopes for new things in Gaia labs in the foreseeable future or more features users can beta test?


Hard to say, we leave it up to the individual to decide if they want a project of theirs to go into it for testing and feedback from the community. We certainly are not opposed to more things going there.


bluealaris
Soul of Kyr
Items, Paws, Etc.

Will we ever get things like Eye RIGs, Hair RIGs, Ear and Tail RIGs for Paws, Etc., like we have for human avatars?? Meaning multiple colors for these things in one item, just like for human avatars.
It would make it more fun for Paws and make customization great.


Yes, we have some plans to make more hairs, ears, ect for Paws! If you have specific requests feel free to forward them to me or Site Feedback.


Zero Omega
Tsukita-chan
Features

when will the paypal be fixed? and the credit card?

last time I bought I didn't got my cash w/credit card and had to fill a ticket a wait a few days to get it in my account... and paypal don't work for me, all this started when you guys updated the GC paypal amounts a few months ago... now I don't feel safe buying GC anymore :<

The problem with not receiving Gaia Cash stems from the process inbetween hitting the "submit payment" button and getting redirected back to Gaia. If anything happens during that time, such as the page stops loading, or you accidentally hitting the back button, then the Gaia Cash won't grant because PayPal was never able to connect with us to give you the Gaia Cash. However, don't worry about purchasing Gaia Cash, as long as you file a ticket with the appropriate information we will be crediting you the Gaia Cash. If there might have been anything you missed because you didn't get the Gaia Cash immediately, just let us know in the ticket and we can make sure that you get what you want.

As for not being able to actually purchase Gaia Cash, we're working with PayPal to debug this issue and get it resolved. We will have an update for the community as soon as we believe it's fixed!


bluealaris
Jean Noh
Let's try this again wink :

Events/Forums

The staff who worked on the D-Party Tea Party Summit did a wonderful job! May we PLEASE get more mini-events like this in the future that don't require acquiring Mint Tickets? Character NPCs appearing suddenly to discuss a new manga chapter or talk about a new feature would not only provide interactivity many users are requesting but also build a more positive relationship between users and the site. Logistics aside it seems the only cost involved would be posting time and MAYBE pixel creation if a grant item is involved (thanks for the paws Presidential Tie!).


We really enjoyed the D-Party and we hope to have non-Mint Ticket NPC events that are a bit larger in the future.


Narumi Misuhara
Nenanah
Features

Since you removed a few things from the user drop down box already, can we also add a "send gift" option, that will let us send gifts from our inventory? The "buy" option is cool but sends us straight to the CS and sometimes we already have the item in our inventory and want to quickly send it, rather than fish around for the item and copy pasta the name into the box....
May we please have both options to send gift, from CS or inventory in the user drop down box?

Question is originally by ( Pwnder ) I am using Nenanah's Ask the Staff Question Posting Service.


This is a good idea but one we probably wouldn't be able to get to for a little bit. We had removed the Send Txt option and replaced it with the View Store option, this was a quick link switch. The proposed change above will take a little more work to accomplish.


bluealaris
Magically Clueless
Features

Would it be possible to add achievements to Dumpster Dive? Motivating users to donate items thoughtfully and rewarding them would be beneficial for everybody! Also, it would discourage Philosopher's Caches being overloaded in DD if they didn't count towards achievements, as well as a ton of other game items.

Either way, for more info you guys can always check out the thread I made in SF with full explanation and I look forward to an answer <3 Thanks


Yes, this is certainly something we can do. The cap for Dumpster Dive was recently lifted and its going to be fun to see what's in there.


Narumi Misuhara
MeleKeli
Items


Aloha, I love that we can zoom throughout Gaia because I have bad vision. However, the Organizing Inventory is limited to what looks like 90% zoom. Is it possible that we could organize the inventory as it looks when you view your Inventory or can the Organize Inventory section be zoomed like the rest of Gaia?? (fyi... I have over 7,800+ items). Thank you for your response and action. heart


Keep your eyes peeled in SF for official updates on the inventory arranger. smile


Narumi Misuhara
Deus F
Features

Have you considered making the cell phone (in flash spaces) be able to notify people where you are before one teleports to them?

Might cause some awkward situations if they're having a private moment and suddenly you appear.


Actually we're looking at how to better improve the whole navigation flow to it.


bluealaris
SnowLuva
Items
Hi, I posted this in the last ATS but I didn't get an answer. I love doing Alchemy and I'm trying to complete a Backwing formula. But I'm stuck, because I can't afford to pay the very expensive/inflated prices for the required items. For example the items Royal Crown Blue, White Body Dye and Diamondback Lion are really ridiculously expensive. Only a few can afford to buy them. I bought some GC items to sell in the marketplace, but I'm not even close I still need many many many billions of gold to be able to buy just one of the items. I really wish to complete at least one Backwing formula. The Backwing formulas are just as expensive, maybe you can add them and all other rare Alchemy items (or at least some) in Daily Chance, in Towns, in GoFusion or in the Alchemy shop? We need more ways to get them, without having to spend many many many billions of gold and cash.

I've heard about others trying to do their Backwing quests, but are stuck too because of the very expensive/inflated prices. So I'm not the only one, and there are many others who can't get to level 10 Alchemy because they find it confusing and very expensive. It would be much more fair if you for example removed the gold requirement to complete each formula, so many others can complete their formulas, without losing more gold. So my question is, can you make it more beginner-friendly to do Alchemy? Can you make all the Backwing items and all the rare Alchemy items affordable or at least easier to get, like in Daily Chance? I know it should be challenging because it's a Backwing quest, but challenging is always free and fun, not expensive and not impossible. Many wants to craft and complete the Backwing formulas, but that is impossible now because they are way too expensive (many many many billions) and too rare now.

Thanks for any answer and sorry if my english is bad.



Hi SnowLuva, the Backwing quest is an arduous one. It is meant to be very difficult and require mastery of many aspects of the site, including fishing, bug hunting and more. There are some elements that are confusing and difficult, and we are attempting to iron out this experience. We will be offering some Cache's with more Backwing elements in them as well as ways to obtain the recipes besides limited Cash Shop releases through Gold Shops and GoFusion. We hope this helps on your quest!


Zero Omega
Auriga La Shock
Events (Achievements)

Recently the two final achievements for the Halloween event were released. One for the winning team and one for the losing team. Can the point differences please be changed? It's absolutely ridiculous that there the Angels only get 50 points and the Demons get 500. Not only did the Angels have an extremely unfair disadvantage during the event, but this is also extremely unfair to achievement hunters. At the beginning of the event, I pretty much had knew the demons were most likely going to win, but I chose angels because I personally agreed with their side. I feel like I'm being punished by the point difference in these achievements for choosing a side I actually cared about versus a side I knew was going to win. So once again, can we please have the points changed for the two achievements? Either have them equal in points or at least make the differences between them smaller? (For example, Angels 50 points and Demons 100 points )

Sorry for any inconvenience caused by this, the reason why the Angels got a 50 point achievement and the Demons got a 500 point achievement is because the Demons won. Unfortunately as the achievements were already released we cannot change the value on them. However, we can consider the achievements being closer in value for future events though.


Narumi Misuhara
Nenanah
Shops

Do you have any ideas in updating user vends in the Marketplace in the future?

Suggestions for MP Shops...
* Maybe an average rating score for our personal shops thumbs up/thumbs down
* Maybe personalized comment boxes like we have in our profiles, that way people can leave feedback and stuff
* Maybe adding up to 50 items per vend rather than 20

Question is originally by ( Pwnder ) I am using Nenanah's Ask the Staff Question Posting Service.


We have some ideas, and the ones suggested here are good as well. At this time though we have no updates to it scheduled.


Continued next post
PostPosted: Mon Dec 08, 2014 10:27 pm


Continued from previous post


bluealaris
Nenanah
Items

Now we have those Philosopher Cache bundles in the shop.
You can buy a ton of them, and it's very convenient for leveling up in alchemy.
But we do have an issue...

There are people who buy thousands of these at a time in hopes of finding certain colors of caches and charms for GoFusion.
When you own thousands of these unopened caches, it's a pain to open them all.
Right now we have to click through them one by one.
It's very time consuming.
And another issue that it causes is that by clicking though them it hogs bandwidth.
Not everyone has an unlimited internet data plan, and not all ISP's carry unlimited data plans unless you're on an ancient connection like dial-up or DSL.

In other words going through them one by one is creating more problems than what it's worth.
It's not user friendly in the least bit.
We shouldn't have to worry about blowing through our data plans by opening tons of caches.
An we shouldn't have to sit at the computer for hours on end trying to open these things, we have lives offline too lol.

What we need here is a simple solution.

Please give us the option to open all of our unopened caches at once.
Give us a button to click that give us the option to open them all.

Would you please start heavily considering making opening caches more user friendly to your customers?

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


Hi Nenanah, boy you type very quickly! Currently we don't have a way to have our current Cache's open all at once. We can make fatter ones that drop several at a time. We will look into it and see if it can be added before our next ATS.


bluealaris
Druddigon
Items

Question: The checkmate defense you guys gave in the CI has a missing cape from the black knights mask when you turn around. Can this please be fixed?

http://www.gaiaonline.com/marketplace/itemdetail/10101517/


Thank you for notifying us- we'll send it to our art team so they can fix it.


Zero Omega
Bella Doe
Features

Could we have a list of the staff members who are open to PMs at any time and what sort of PMs they would ideally recieve. So who could we send ideas about sales too, ideas for recolors, etc. Obviously issues with billing are better for tickets, and thread moves or issues like that are forum assistants, but if we can't make the time slot for AtS, then it'd be nice to know who we could pm.

..Frankly there out to be an official staff page somewhere on the site, rather than a user created one.
We should know at all times who our staff members are and are not.

They could have bios, answer questions about themselves, if they wanted to.
I know some staff don't like to interact and keep their profiles private for that reason.. but it'd be nice for those who are willing to let us know them a bit more, to do just that.

You guys are humans too, right?
emotion_kirakira

I know that bluealaris is always open to hearing ideas about sales and item recolors. Realistically you can send your feedback to any staff member via PM, as long as their PM box is open they will get the PM. We will try to get to our PMs, but we do receive a lot of them so your best bet is to usually post your ideas in SF. We're always reading the forum.


Zero Omega
Angel_Solishart
Zomg Rings


So in definite...

What are you going to do about the souldbound Zomg Rings?

what is the possibility of being able to sell them back since there really isn't any sense in selling them at the marketplace ?


Also there is a small issue with the free gaia cash offers the videos sometimes dont give you the reward, anything you can do about that?

We're still looking into the zOMG soulbound rings, when we have an update to it we'll inform the community! We're also aware of the issue with not receiving Gaia Cash for doing the free video offers, if you run into this issue, file a billing ticket at our Help Center and we can take a look into it.


Narumi Misuhara
Shicala
FEATURE
On behalf of all of us paws, would like to ask/request the ability to sort the MP according to items exclusively usable by Animal base users


It's definitely doable, we'll take a look when we're next making MP updates.


bluealaris
St V-Starr
Items

When are the anime sponsor RIGs coming back to Mecha Neko? We were promised they would be back and two months later, there's no word of the Fullmetal Alchemist: Brotherhood, Black Butler, and Madoka Magica RIGs making their return.


We're currently waiting on word from the Sponsors of these RIGs about permissions to put them back in, as well as finding a way to make sure that all Gaians can see Meka Neko while only US Gaians can buy the RIGs in question. We will have an update for everyone soon!


Narumi Misuhara
Nenanah
Shops

Can you please fix the messy prices in Loyal's Bazaar?
Some of the prices are so long that they start running into another items price...
It makes reading prices pretty hard for me...

Screenshot
&
Another Screenshot

See the Torii's Gate prices are Running into the gold coin picture, same with the Laptops and a few other items.
And the OMG's, AFK's, Pandy Packs, and a few other items are doing it too.

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


Yeah it is pretty bad crying

We need to rethink how the shops display to take into account the larger values.


Zero Omega
Serenicus
Item

The bundle sold during Black Friday, Hero Bundle:

http://www.gaiaonline.com/forum/community-announcements/black-friday-2k14-fantastical-new-bundles-to-enjoy/t.95005063/

Contains a golden Angelic Scarf, but it is not in the bundle (I bought one) and I can't find its possible names in the Market.

Does this item exist? If so, will it be sold on Black Friday event, even if outside this bundle, even if I need to buy it outside the bundle?

Thanks.

Sorry for any confusion, this was a teaser image for an upcoming item. The actual contents of an item bundle like that will be listed in the announcement.


bluealaris
~ Aki - Fairy ~
Features - Tier Rewards

Are you going to include [Animal] item ones in the future again? I can kind of understand not doing so when we don't have anything 'new' in the cash shop, but regardless it just gets really disheartening being constantly left out of things and it seems to be happening a lot since Halloween pretty much...


Yes, we will include [Animal] items in Tiers in the future. There should be at least a few this month for all the Paws!


bluealaris
Nenanah
Games

In hopes that zOMG won't go to waste, any thoughts about making the game stand alone?

Sure we would all have to start over and probably pick from generic avatars but the game would remain preserved and playable. You could still sell power ups too.

Question is originally by ( Pwnder ) I am using Nenanah's Ask the Staff Question Posting Service.


This is probably unlikely, though we're still exploring Zomg in its current form to see if there's anything we can do with it.


Narumi Misuhara
Nenanah
MISC

Gaia Online's domain name registration is set to expire on January 28 next year. With the shutdown of both zOMG and Tentacl, some are worried that this site would be next. Are you going to renew the site's registration or let it expire, If you're going to renew, could you please do it ASAP to at least show some visible effort on keeping this site online?

Question is originally by ( Alexius08 ) I am using Nenanah's Ask the Staff Question Posting Service.


Of course we will renew, but don't you think it's still a tad early?


Narumi Misuhara
Nenanah
MISC

Can Gaia's system handle 128-bit variables and have you figured out what to do just in case the prices go past the limit provided by the current 64-bit integer variables?

Question is originally by ( Alexius08 ) I am using Nenanah's Ask the Staff Question Posting Service.


I actually don't know, but we'll probably do the same thing we did when we had to go to 64 bit from 32.


bluealaris
PEYA SAKANO
Items

I usually don't even bother with ATS because I feel like my questions either

a) Won't be answered.

b) Will be answered, but in the most vague and unhelpful way possible.

But for once, I've decided to drop my pessimistic attitude and prepare my question ahead of time. Two days ahead of time, to be exact. And my question is:

Why is there such a frustrating lack of African American-themed items? Surely, you can't honestly think that ALL of your members are Asian/Caucasian, right? Now before someone chews me out, yes, I have seen Josie's Journey. And I was ECSTATIC when it first came out. I'm actually trying to sell a few things to get it right now.

But even THAT item was LONG overdue and there hasn't been a single item like it since then. (Granted, there were a couple of smaller recolors of the item, but even then, only ONE of them (Josie's Exursion) gets a good grade from me.)

Yet you can release and rerelease all of these frilly, lacey, lolita, Barbie bubble gum J-pop items without an issue. And don't get me wrong, I adore the Japanese culture and it's styles and fashions. I grew up reading manga and watching anime.

But just because I don't mind creating those types of avatars, that doesn't mean that I wouldn't like to see a few items that I, as an African American, can relate to and be happy with. Hell, even just MAKEUP would be nice.

Do you know how difficult it is to make the MAJORITY of your makeup items look good on dark skinned bases? The only one that works flawlessly is the face mod from Sainte Ciel: Eros. At least, from what I've experienced personally.

In short, it'd really be nice if you could be a bit more culturally sensitive towards people of a darker skin color. We don't always WANT to be chibi Sailor Moon look alikes, you know. And I bet that if you took that into consideration a lot more often than you have been, you'd find yourself raking in a lot more of that green stuff that you're so obsessed with.


That's very understandable and I can appreciate this request. I know that artists are asked to mock face and body modifications on more than just the pale skin tone. I will ask the team for a list of items that they feel work seamlessly or better on darker skin tones. We are always happy to hear what you have been satisfied with in the past to give a cornerstone on what works and what doesn't.
If you have any suggestions of items you'd like to see or feel would expand Gaia's repertoire please feel free to send them to me or post on Site Feedback.


bluealaris
Pie
Items

Will there be later runs of the tickets with expiration dates, like the Mint Ticket and Pattern Ticket?


Yes, there will be runs on variations of these tickets in the future!


bluealaris
Halloween Network
Shop

What happened Crosstitch Contests?


We just finished a Crosstitch Contest last month and the results will be in the store this month. We will be hosting another soon.


Zero Omega
Infamously Unknown
Misc
Could you please start answering questions in the order in which they are asked, or at least make questions that have been unanswered for a while the priority? From what I've come to see, the staff that answers questions seem to intentionally skip over questions regarding some of the site's biggest issues, such as gold gens, hyperinflation, etc. I understand skipping over a question if it were something silly or unrelated, but other than that, all questions should and need to be answered.
All questions should be important in the ATS. I'm glad that you are all trying your hardest to answer questions but when I see some of the first questions asked being unanswered for weeks, even months at a time, there is no doubt some suspicion in my mind about that.
I mean, this is the ATS after all, and people are asking the staff some very important issues that NEED to be addressed. By constantly ignoring these questions, are you not breaking your own rules by not answering them?

Also, can someone please wish me a happy birthday? oAo

We do our best to answer as many questions asked in ATS as we can or have the answer to. Realistically we don't have the answer for every question, or we cannot divulge the information by answering the question, or we may have already answered the question in the past. Not every question is going to get answered, unfortunately. I'm not entirely sure why you would think that we're breaking our own rules by either ignoring or not answering questions though, we do say in our ATS rules that not every question is going to get answered.

Also, isn't it a little strange that you ask about us skipping silly questions but then ask us to wish you a happy birthday? ;P

Happy birthday!


bluealaris
Hassli
Events

I'm planning an event thread for Xmas. Do we have an estimated date that the event will be beginning?


Our Event is set tentatively for the 13th!


Narumi Misuhara
Squirrelette
Features

Just a suggestion for the gifting stuff. Maybe instead when you click an item up and you have the option to gift, maybe instead of sending us to a page and having us go through steps, maybe could you just make it a pop up? So we never have to leave our invo? and when we are done gifting you just click it down and you are still in your invo. It would make gifting much easier.


*takes notes* yeah, sounds good.


bluealaris
Niccolo Ammaniti
Item
When are we planning on seeing an actual Loyal update? It's been months and we have gotten the Tori's Gateway and then... a bug rig. :l Which, needless to say (with the only people it benefiting are Wing questers (and seeing how few the formulas are, that's a pretty small group)), was quite disappointing. :/


Very soon! We plan on having a Loyal update, and a RIG either this month or early in January.


Zero Omega
shellsmachine
Games Booty Grab
Any comment on the Aquarium Snowflakes glitch of two weeks ago?
For those unaware, if a user had an Aquarium Snowflakes decoration in inventory,
the user's tank became ungrabbable - if another user tried to play Booty Grab during
a glow period, the fish didn't show up for the game.
It was disheartening that despite several threads in several forums, staff did not address
the issue at all, and it was a user who figured out the solution and told affected users how
to fix it. Then the rest of the GA community spread the word, all without (to the best of my
knowledge) a peep from the staff. Even now, not all users are aware of the problem - I helped a
user with the workaround only this past weekend. A Staff Update with an acknowledgement of
the problem with perhaps a noncommittal "We're aware of the problem and are looking into it"
would be appreciated.

Unfortunately we do not have an update for this yet. We'll make a sticky in the Aquarium forum acknowledging it though and then giving an update to the community when it's resolved.


Narumi Misuhara
Squirrelette
Features

When will it be possible to trade more than 12 items at a time? Maybe 20?


Yeah this should be doable. Don't see any reason it should still only be 12 X_X


bluealaris
Duchess of Paws
Shops
Are there any plans for purchase of paw tickets like the win gaia bundle?


That's an excellent idea! We'll consider it for sure.


Zero Omega
Ceeshnia
Question Category Art / Forums

Question: Can we have a separate subforum for art
raffles? Currently we can only put them into CB, and
they get drowned in there. We have one for auctions,
so why not raffles?

We'll see what we can do!


bluealaris
XxDaemionxX
Items

I'm wondering if you guys are aware that there are still a few items in Loyal's shop (and possibly other shops) there were intended to be limited, but are still there well past their date?

The items I'm referring to in particular are the Myth of Fennec and Celestial Deputy, which were supposed to have left the shop all the way back on July 27th. They were released along with the Kira Eyes and were all three said to be limited and only available until the 27th. The Kira Eyes left, but the other two items remained. (Which you can see the announcement for them here as well as a thread I made about this in Site Feedback a few months ago here.)

Since then, several RIGS have come and gone through Loyal's shop as well, few of which have ever left when they were supposed to.

I'm curious if it's simply an oversight that the items are still there? Or was a decision made to change the limited status on them? It'd simply be nice to know, for those of us who invested in said items, expecting them to be a limited time deal.


Yes, we put them in there intending for them to be limited, however we would like to do something a little more exclusive for the limited quantity items and we will be updating it accordingly.


bluealaris
MingSao
Items

I was super bummed that there wasn't a December Chance Pass. Is this just a pause because of Xmas craziness or have they been shelved indefinitely?


XMas craziness! We will have more Chance Passes in the future, just not for December. c:


Zero Omega
Kanahit
Misc

For the ATS threads, can there be an FAQ post so the same questions aren't asked multiple times every week? Such as 'when is zOMG coming back' and 'can we disable announcements'?

This is something we can think about doing!


bluealaris
Nazolene
Features

Are there any plans to increase the payout from voting in polls?


Yes, there are plans to increase payouts for a number of things.


Zero Omega
Morgunn
INVENTORY

Please give us an option to trash frozen and soulbound items.

I don't think we have any soulbound items anymore outside of the zOMG Rings which we are looking into unbinding. Frozen items should only be items in your Aquarium, so simply remove them from your Aquarium and then you can get rid of them!


bluealaris
Lord Tenacious
Gcash
Is there any chance that you guys can give discount on other source of loading gcash like on mobile or giving a new freebies on it cause some are like dont have credit cards to do top ups and just do regular mobile loading and one more thing the inconsistent amount of gcash we recieve on mobile like yesterday its 1125 then its 1113 its like when having discount sale the mobile decrease its gcash amount.. please if ever any chance to have discount on mobile so we can load up big amounts too..thanks and good day


We are exploring ways to make the mobile experience better, including giving out exclusive items. Unfortunately the amount of GCash you receive is based on Boku, which uses currency conversion rates- so that is beyond Gaia's control.


Zero Omega
Strideer
Misc.

Hi, I'm just wondering what qualifications you would have to meet if you wanted a job at Gaia, like, if we would need a certain degree. Could you give an example of what some people do during the day? I'm honestly really interested in working for you guys - it would be really interesting.

You can check for any open job positions and what the requirements are here! http://www.gaiainteractive.com

What people do during the day really depends on department, for example, artists will be doing lots and lots of art, devs will be coding everything you can think of, customer support are handling tickets and helping out users!


bluealaris
Ringmaster Child
Features-
I'm curious, will there be another leak for winged alchemy formulas released this holiday through the cash shop? I find that it was great last year, and really got alchemy revitalized. But personally, maybe better colors could help? I dunno. owo;


There will be more Alchemy updates coming out this month, including re-releasing formulas! Stay tuned.


Zero Omega
Fooled Again
misc

will you ever introduce tickets in which you can change your name a user that has already been taken, but must reach certain requirements such as not logging in for a set amount of time, etc.

If there is a name you want on an old account, simply file a ticket and we'll see what we can go ahead and do for you. There is no guarantee that you'll get the name, but we can see if it's possible.


bluealaris
Squirrelette
Features

CAN WE PLEASE
get a friggin warning before you put the tiers up?
my mom and i spent so much cash this morning
if we would have known there would have been a tier we would have waited. man i would love an announcement.


We don't place warnings up on tiers, but we have a policy that users who spend close to the launch of the tier can file a ticket and be rewarded the items that they would have been granted if they had purchased during.


bluealaris
Nenanah
Items

Could we please get some maternity items on the site?

We have loads of cosplay and bondage crap, I don't see why cant we have maternity stuff...
The closest thing we have to baby bumps is that Fatty item and it doesn't layer well with other items...

Not everyone on here is a teen, I'm 22 and had my son when I was 20.
I wanted to show it off on my avi, but the lack of baby bumps and maternity clothing items made that kinda hard to do. gonk

There is a petition for this, It's a bit older but it has some good item ideas up.
Check it out...

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


We will consider it. Thank you for the suggestion!


bluealaris
3 POINT 14159
Misc

Have you guys thought about updating the items inside of the floating boxes and wooden chests?

I know you increased the pink links, but the items coming out of the other boxes are not very popular and there arent any [Animal] items in there.

Thanks in advanced.


Yes, we are planning to make updates for these.


bluealaris
Akari Yui
items

Will there be a paw rig this month? If so will it be recolors, new items and or human to paw items?


There is no Paw specific RIG planned this month, but there will be more Paw item updates!


bluealaris
glengrin
Items.

How soon will more items be released for cofusion? So far, most seem to be either animal items or CI's. I am hoping for more for human avatars. I am also hoping more items will be added more often.


Very soon!


bluealaris
VVhip
Features

Will arena entry prices be raised?

entry equals a tip now, and it really would be better to be raised above 1m at the very least, if not 10m+


Yes, they will be raised- but not astronomically.


bluealaris
Platonix
Items

Nicolae's new Back Alley Grab Bag has most of the zOMG! items that Alchemy uses, but two are still missing. Neither the Lumberjack Axe nor its recipe seem to be in there, and instead of the zOMG! item Sun Block (or its recipe) you accidentally included the Gold Shop item Sunblock. Please fix these problems soon!


I fixed Sun Block a few days ago, and I can add Lumberjack Axe now. Thank you for letting me know!


bluealaris
Akari Yui
items

Will there be the paw recolors of any of the Great Race items? There are human versions but not a single paw version recolored.


You bet there will be!


bluealaris
Silver Death Okami Kyu
Shops

Question 1: With every rig produced there is the rare pet. A lot of times people will miss out on the pet because of the lack of gold per-say or no funds for the cash shop. Do you think it may be possible to open up a RIG pet shop and let people start getting the rig pets from it? How it would work is, say the last 6 months to maybe the last year , the Rig pet would be available for X amount of gold. It would be switched out with a newer Rig pet. Say for example. the shop has the rig pets from July to Jan.

Pet 1: July.

Pet 2: August

Pet 3: Sep.

Pet 4: Oct

Pet 5: Nov.

Pet 6: Dec.

When Jan. comes around July's pet would be booted. It's just an idea though.

Question 2: Will we see a shop made for the Paw items?


This is a good idea. We would likely want to use exclusive pets to this shop. We are considering making a Paw only shop as well.


bluealaris
Yeata Zi
misc

Can we expect more NPC interaction coming up?


Yes!


bluealaris
Doctor Twatson
features

When will we see more outfit slots for out closets?

(3rd time asking in just this ATA )


Don't worry, we're going to be adding more outfit slots very soon.


Platonix

Captain

Eloquent Informer

37,875 Points
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