A Lotl Joy Incorrect Pricing
Hello,
Due to an error on our part, A Lotl Joy (5 Pack) was available for 2gc for about two hours instead of the 299gc it was supposed to be on sale for. Unfortunately, this means that we are no longer able to sell this product and have disabled A Lotl Joy from being able to be opened. We deeply apologize for the inconvenience and plan to do everything we can to make things right even though we know many people will be disappointed that they cannot open the item they purchased.
For Those of You Who Purchased
A Lotl Joy from the Cash Shop:
If you still have copies of the A Lotl Joy in your inventory, then please file a
billing center ticket and an admin will work to quickly refund your Gcash! You will receive a refund of the amount of GCash you purchased yours for. So if you paid 399 GCash you will receive a refund of 399 GCash. If you paid 2 GCash you can receive a refund of 2 GCash.
For Those of You Who Purchased
A Lotl Joy from the Marketplace:
There were very few of you who have done so since the error, so an admin will be in touch with you personally within the next few hours to refund your gold.
Thank you, and again, our sincerest apologies for the trouble.