Friday Bonus Box announcement UNCLEAR--false advertising

[viscountice]

Hey Gaia.
Couldn't believe the unreal (turned out this was literal) deal of today's bonus box.

Quote:

Salutations, Gaians!

I'm thrilled to share with you that every qualifying purchase of 1000 Gaia Cash or more via Paypal will come with an absolutely free Friday Bonus Box from now until November 15th at 11:59 AM PST!

The Friday Bonus Box comes with an amazing collection of top-notch chance items: Autumn Trunk, Trick of Treats Bag, Road to Riches, five copies of Bobbing For Apples, and five copies of The Old Fishing Hole!

Open up any one of these fantastic chance items for a shot at winning some absolutely fantastic prizes! You can cash in on this amazing offer up to ten times. Then, you can go spend some of that brand new Gaia Cash burning a hole in your pocket on anything you'd like from our stores! Enjoy!


Get some Gaia Cash!

This announcement VERY CLEARLY makes it sound as though you are getting ALL of the items listed. The instance of the "open up any one of these I fantastic chance items" does NOT imply that you are choosing between them because of the paragraph it is following.

Then I get the box and it tells me to choose.
That is false advertising.

[turtlejen]

You don't get all the items listed? Wow. It sounded like you would when I read it earlier. o-o

I think they need to learn how to read for alternate meanings when proofreading in the future ("Can this be interpreted in another way?" ). Although, I don't really see an alternate to this one. Dx

[Bunnycakie]

Oh, I thought you would get all because the and part of that sentence instead of putting in or.

[viscountice]

Dark Metamorphosis

Oh, I thought you would get all because the and part of that sentence instead of putting in or.

Exactly. I don't know wether to demand I get all of the items or a refund.

[Seeky]

I agree. The wording is terribly misleading.

[Fayt_of_Redemption]

I agree. I'm pretty irritated at that. I thought "Sure, why not. That sounds like a good deal." Only to feel slapped in the face when I got it.

[Great Destroyer Apollymi]

viscountice

Hey Gaia.
Couldn't believe the unreal (turned out this was literal) deal of today's bonus box.

Quote:

Salutations, Gaians!

I'm thrilled to share with you that every qualifying purchase of 1000 Gaia Cash or more via Paypal will come with an absolutely free Friday Bonus Box from now until November 15th at 11:59 AM PST!

this purchase makes it sound like for every 1000 gcash bought you get one

so for 2500 g cash you should get 2. but no its still only 1

[viscountice]

Great Destroyer Apollymi

I'm glad there are others who were outraged as well. I'll probably open a ticket or something.

Also, yeah, you have to make the purchases separately.

[Great Destroyer Apollymi]

viscountice

Great Destroyer Apollymi

I'm glad there are others who were outraged as well. I'll probably open a ticket or something.

Also, yeah, you have to make the purchases separately.

I get that now. but it doesnt state that in the post. it does say EVERY qualifying gcash.


I feel thats a rip off. cause i would have just bought 2x 1000 gcash and a 500 gcash
to get 2 friday boxes

[viscountice]

Great Destroyer Apollymi

I get that now. but it doesnt state that in the post. it does say EVERY qualifying gcash.


I feel thats a rip off. cause i would have just bought 2x 1000 gcash and a 500 gcash
to get 2 friday boxes

Yeah I asked about it with the first November bonus box I think. I thought the same thing but I didn't want to be wrong so I made a thread. :

[JohJohTheMahdern]

Yes, that wording is misleading. Any reasonable person would assume that all the listed items came in the one box. It's a matter of sentence structure.

Time for a reworded announcement.

[The Nephilim Rosier]

I found it incredibly misleading. I bought GC for a box containing many rigs, only to find out I had to choose, and it pissed me off. I've submitted a ticket about it, and have screenshotted the announcement, so I hope something is done about this false advertising.

[viscountice]

The Nephilim Rosier

I found it incredibly misleading. I bought GC for a box containing many rigs, only to find out I had to choose, and it pissed me off. I've submitted a ticket about it, and have screenshotted the announcement, so I hope something is done about this false advertising.

I think I'm going to do the same.
Let me know how your case turns out.

[The Nephilim Rosier]

viscountice

The Nephilim Rosier

I found it incredibly misleading. I bought GC for a box containing many rigs, only to find out I had to choose, and it pissed me off. I've submitted a ticket about it, and have screenshotted the announcement, so I hope something is done about this false advertising.

I think I'm going to do the same.
Let me know how your case turns out.

I sure will, and good luck with yours too c: Fingers crossed they do something to remedy this, because it's absolute bs how they advertised it.

[viscountice]

The Nephilim Rosier

I sure will, and good luck with yours too c: Fingers crossed they do something to remedy this, because it's absolute bs how they advertised it.

I absolutely agree.