Staff Notices

[codemonkey37179]

Towns 2 Rally Vh Update

Several fixes and improvements have been applied to the flash spaces, including:

World map restored
Transporting to a friend in a house fixed
Ability to see how many people are on a server before you choose it

[Jak Bauer]

Ask the Staff

Hey there,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

[Takuya Kanbara]

Purchase Flow Issue

Hi everyone! There is currently an issue when trying to purchase Gaia Cash via PayPal or credit card where instead of being forwarded to PayPal after selecting a payment method, the page reloads...again. sweatdrop We're aware of the issue and are working to get it fixed as fast as we can. We'll update you when we have it sorted, and our apologies in the meanwhile!

[Takuya Kanbara]

Purchase Flow Fixed

Hi everyone! Sorry for the trouble, everything should be fixed now! Have a good day!

[Takuya Kanbara]

Purchase Flow Issue...Again

Hi everyone! The payments page hates me. crying There is a recurring issue we're trying to nail down when trying to purchase Gaia Cash via PayPal or credit card where instead of being forwarded to PayPal after selecting a payment method, the page reloads.

We'll update you when we have it sorted, and again, our apologies in the meanwhile.

[Takuya Kanbara]

Purchase Flow Fixed

Hi again everyone! Sorry for the trouble, the problem with the payments page should be fixed for good now. Have a good day!

[Arli]

There's no Fake Love with These Community Contests!

Happy weekend, everybody! We have not one but TWO community contests happening right now so while you hang out on Gaia why don't you jump in & participate? See you there~ emotion_yatta

Contest #1 - Community Picks: Cosplay Chaos

Contest #2 - Heavenly Picks!

[Lanzer]

Site slowdowns and issues logging in

We're sorry for the page load problems and login problems that had been happening for the past few days.

We had been consistently upgrading Gaia's software on the back end servers for multiple reasons:

- We need to comply with new security protocols that other external services are using
- Some of our old software need to be upgraded for security reasons
- We are moving our servers to cloud services, and any old software need to be upgraded before the move
- Many of Gaia's servers are really old, and we are prepping to replace them

We would very much like to leave things alone and have them work, but unfortunately the world around us move at a tremendous pace, and we need to keep up in order to provide better service in the long run.

Although there isn't any indicator stating that some of the recent upgrades caused the current site issues, we are still monitoring the system to find out why the slow downs are happening. Please be patient with us and we will bring things back up to speed ASAP!

[Zero Omega]

Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away! We will not be having ATS next week, 5/29/2018 due to the being busy after the Monday holiday.

Did you miss Ask the Staff today? Get your questions in for our next ATS on 6/3/2018 at our ATS pre-event thread!

[Arli]

Purchasing Gaia Cash Through Paypal Unavailable

Hi everyone! We're aware purchasing Gaia Cash is currently unavailable through Paypal. Our team is investigating the issue and will work towards resolving the error as soon as possible!

Thank you for your understanding. emotion_bigheart

[Arli]

Purchasing GCash through Paypal Available Again

Hi everyone! Purchasing Gaia Cash through Paypal is now available again. Thank you for your patience~ emotion_yatta

[Eros]

Pop Cast w/ Seduces, Yuroppa, it amy & Arli!

Hey guys!

From 4-5pm PDT, we will be hosting an AMA with a few of the artists & members of staff!
We have a topic ready for you guys to give you guys a head start at asking us some cute questions!

Follow me into the rabbit hole here!
https://www.gaiaonline.com/forum/pop-square-live/pop-cast-ask-the-artists/t.104527907/

See you soon! <3

[Eros]

Pop Cast w/ Surprise guests

Hey everyone! At 1:35pm PDT, we will have an impromptu interview hosted by myself & Yuroppa while we interview some surprise guests from the mod team! This stream ends around 2:00 PM PT!

Be sure to come see me ask some very important questions to our little friends!

You have 15 minutes to get ready!

See you there!

[Arli]

Special Snapchat Filter!

Hey Gaians, we have a special surprise for those in the San Jose area!

To celebrate Fanime and our upcoming Official Panel, we made a special Snapchat filter that will only be available tomorrow (5/27) at the Crystal Ballroom (Panels 3 at the Fairmont Hotel) from 11AM - 1PM and at the San Jose Convention Center Plaza from 12PM - 5PM.

If you're attending Fanime, don't forget to come by the Official Gaia Online Panel tomorrow from 12pm-1pm at Panels 3! emotion_bigheart We're so excited to see you there~

[kuma]

Project Tie-Dye Ticket Color Scheme Update

Hi guys!

As of May 24th our Tie-Dye schemes have rolled over to summer! The updated list can be seen here!

Since our announcing the official change is a little late any tickets submitted between the 24th and now we will allow Spring colors if that is what you submitted on the original order.

More information about the Project Tie-Dye Ticket can be found here. If you have any additional questions, e-mail us at [e-mail]