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Because of icy cold conditions, service technicians are troubleshooting no-heat calls on a daily basis. Chilly temperatures are creating deep freezes in basements and attics across the region. http://bit.ly/18ev73x, http://bit.ly/1F6kBWb

Associate Director of Housing Operations Celena Trahan said even though Jackson’s title is locksmith, he is the all-around handyman, fixing custodial machines, changing lights and helping in any way he can. http://bit.ly/1CYYfDy, http://bit.ly/17nPkTA