[NPC] Gaia Staff
Welcome Back!
Quote:
Shops - Marketplace
Would it be possible to add the -Gift- option to the Marketplace?
It would be really helpful to be able to purchase gifts for people in the Marketplace the same way you can in the Gold Shops and in the Cash shops.
Would it be possible to add the -Gift- option to the Marketplace?
It would be really helpful to be able to purchase gifts for people in the Marketplace the same way you can in the Gold Shops and in the Cash shops.
Yes we'll add this to the to-do list. Will have to run this through with the mod team to ensure that it cannot be abused by hackers and what not.
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Marketplace
https://www.gaiaonline.com/marketplace/itemsearch/?sortBy=81
Tried to find items with a minimum or maximum of 10,000,000 plat or more. I want to be able to see if there are any items in my inventory that are inflated in the MP. This error started occurring after the gc ratio in the MP was changed a few days ago.
Database Error
Cannot contact the search database to provide item count, please try again
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0
https://www.gaiaonline.com/marketplace/itemsearch/?sortBy=81
Tried to find items with a minimum or maximum of 10,000,000 plat or more. I want to be able to see if there are any items in my inventory that are inflated in the MP. This error started occurring after the gc ratio in the MP was changed a few days ago.
Database Error
Cannot contact the search database to provide item count, please try again
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0
We will look into the bug and have it fixed this week.
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Features - Usernames
When will we have a username reset to have old accounts that have been abandoned for over a decade turned into their usernumbers, releasing more names to the public?
When will we have a username reset to have old accounts that have been abandoned for over a decade turned into their usernumbers, releasing more names to the public?
We do not have an en mass policy to just remove user names from users who have been gone in case they come back. That being said, you can submit a ticket to the Help Center asking for a single name. We will look into the feasibility of releasing the name if sufficient time has gone by without the user logging in.
Even if we do remove the name from that account that will not guarantee YOUR being able to claim it! When Gaia first started it was possible to use symbols/punctuation/spaces and other characters. Due to changes in the architecture of our databases at one point we could no longer support that feature as it no longer differentiated those symbols/punctuation/spaces. To the current database they all look the same. What this means is if waaaaaaaaay back then I had the name Jak Bauer, and another user had Jak.Bauer both of those names were valid.
We did grandfather it in so the current users at the time were not unduly affected but that means even if we change Jak Bauer to be a number the system would still see Jak.Bauer and say the name is in use as it wouldn’t see the . at all.
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Forums
Hi staff
I've been reporting spam in some forums, and seen none of it being taken care of. My question is...can you guys please assign more mods/FAs to the boards that get a ton of spam like this? I've done my part to report the spam and feel it's not being removed.
I've also applied to be an FA and/or moderator. I also realize that there's no time frame given for when new FAs and mods are needed. I just felt like this needed brought up as spam has been in some forums for days.
Hi staff
I've been reporting spam in some forums, and seen none of it being taken care of. My question is...can you guys please assign more mods/FAs to the boards that get a ton of spam like this? I've done my part to report the spam and feel it's not being removed.
I've also applied to be an FA and/or moderator. I also realize that there's no time frame given for when new FAs and mods are needed. I just felt like this needed brought up as spam has been in some forums for days.
We have actually been through several rounds of FA and Mod Application reviews and will in fact be starting a new smaller round of Mod training soon. We got quite a few FA apps so it’s taking longer to go through those but rest assured you will hear back A.S.A.P.
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Features
Custom boxes on profiles can no longer be edited. When editing the profile layout, the "edit" option in the top right corner of every box is completely unresponsive for Custom boxes, no pop-up appears. Is there any way to fix this?
Custom boxes on profiles can no longer be edited. When editing the profile layout, the "edit" option in the top right corner of every box is completely unresponsive for Custom boxes, no pop-up appears. Is there any way to fix this?
Uh oh, we will have this fixed right away. Should be a quick fix.
Lanzer
Newzpop Reporta Tyro Bong
Features
Is Gaia willing to consider changing/updating The Workshop based upon user feedback? I've seen some community member suggestions that could encourage additional Workshop participation.
Examples:
1) Shifting around costs associated with different phases in The Workshop.
2) Implementing incentives (Achievements, flairs and so forth)
Thank you for all time and effort you have invested in Gaia and it's community. Hope you're having a good week. emotion_yatta
Is Gaia willing to consider changing/updating The Workshop based upon user feedback? I've seen some community member suggestions that could encourage additional Workshop participation.
Examples:
1) Shifting around costs associated with different phases in The Workshop.
Example brainstorm here. I know using an example I contributed to may appear biased. xd I apologize.
2) Implementing incentives (Achievements, flairs and so forth)
This is also quoted in the above example but saving you a click:
That's an interesting thought.... Can you give an example what sort of achievements/flairs/etc. you would think would be a good idea?
For me, some sort of proof that I helped Gaia out through the gaia workshop is more valuable to me than a new item in the cash shop. I'd actually spend the gc I do have left. For flairs, the gaia workshop hammer would be pretty cool. Having the flair soulbound would also make it more special, especially if the only way to get it is by coming up with and funding something to build that helps the site.
Same goes for achievements. Titles like benefactor, donator, supporter, charitable, sponsor, patron. A few of these might already be titles for previous achievements, but stuff like that would be that extra push needed to get people who do want to help, but won't without a little incentive.
Haruchoo
Newzpop Reporta Tyro Bong
Haruchoo
If they're not going to change the pricing, at least give use some kind reward for voting/submitting an idea that makes it through. Achievements, flairs, etc. Also, let users crowdfund the cost for submission of a build request as well. 6000gc is a lot for one user to shoulder the entire burden.
That's an interesting thought.... Can you give an example what sort of achievements/flairs/etc. you would think would be a good idea?
For me, some sort of proof that I helped Gaia out through the gaia workshop is more valuable to me than a new item in the cash shop. I'd actually spend the gc I do have left. For flairs, the gaia workshop hammer would be pretty cool. Having the flair soulbound would also make it more special, especially if the only way to get it is by coming up with and funding something to build that helps the site.
Same goes for achievements. Titles like benefactor, donator, supporter, charitable, sponsor, patron. A few of these might already be titles for previous achievements, but stuff like that would be that extra push needed to get people who do want to help, but won't without a little incentive.
Thank you for all time and effort you have invested in Gaia and it's community. Hope you're having a good week. emotion_yatta
Yes, the workshop features is brand new and still have a lot of room for improvements. The team is actively collecting feedback so feel free to bring them up during ATS or in site feedback.
Lanzer
FightDAHPowah
Games
will electric love factory work again soon?
will electric love factory work again soon?
That seem to be one game that kept having trouble loading. I'll make a check on all the flash games right after ATS.
Lanzer
Pandy Belle-chan
Avatar Builder /Dress Up
Please fix search engine for Paw/Animal Base items. Any item I look up specifically is "Not Found"
Please fix search engine for Paw/Animal Base items. Any item I look up specifically is "Not Found"
I started looking into the problem last week, turns out the search engine behaves a little differently than I expected. I should have things figured out by tomorrow.
Lanzer
Pandy Belle-chan
Zomg
Please fix the servers. They have been laggy and Bootsnake has been having issues letting users on.
Also...Servers not only cycle at 3am pst but at noon pst they also kick everyone off. Why?
Please fix the servers. They have been laggy and Bootsnake has been having issues letting users on.
Also...Servers not only cycle at 3am pst but at noon pst they also kick everyone off. Why?
Sorry I broke the Bootsnake server 2 weeks ago. We're digging up some config info that were lost, and when we're done we should be able to add not just Bootsnake but a 4th server to reduce the lag issues.
The issue with the Brain Clam server rebooting at 12 is also fixed.
Lanzer
Illyria Allard
Will the Gold Shops be getting more items any time soon?
We directed our items to golden catch last time, but will continue to create more gold shop items and the next time will probably end up in the gold shop.
Yuroppa
sup-qt
Gaia Workshops
I really enjoy the new feature/project that is the Workshop. I've submitted a few things already on this and a mule account!
I would only like to know a rough schedule of how often its checked so that way I don't have to refresh the page every few hours a day to see if theres been an update.
I know this can change day to day, so I wouldn't need any guarantee, just a rough "oh yeah, we usually check it in the morning and look at like 5" or "once every other day sometime in the afternoon" or "After ATS finishes each week"
Also there are a few in voting stage that have welllll surpassed the 40 votes needed and Im just like, is it waiting for something specific to go onto the next stage? Does going from voting to crowdfunding take an aprox like week or more to get the time to estimate the costs?
Id just like to know what to expect is all <3 Pls and thank you
I really enjoy the new feature/project that is the Workshop. I've submitted a few things already on this and a mule account!
I would only like to know a rough schedule of how often its checked so that way I don't have to refresh the page every few hours a day to see if theres been an update.
I know this can change day to day, so I wouldn't need any guarantee, just a rough "oh yeah, we usually check it in the morning and look at like 5" or "once every other day sometime in the afternoon" or "After ATS finishes each week"
Also there are a few in voting stage that have welllll surpassed the 40 votes needed and Im just like, is it waiting for something specific to go onto the next stage? Does going from voting to crowdfunding take an aprox like week or more to get the time to estimate the costs?
Id just like to know what to expect is all <3 Pls and thank you
I don't have any information about when a request gets an estimate or moves on to crowdfunding.
Lanzer
Currently we have a team of 3 staff that manages the list multiple times during a work day. I suggest checking daily for updates. Although sometimes projects are difficult to scope for the amount of work needed, so the staff would in turn talk to me and other engineers for design and input before making further decisions. I hope that the process will be smoother moving forward.
Lanzer
Pandy Belle-chan
Gaia App-Lake Kindred
Lake Kindred freezes up when I go to My Kin. Other users have been having this problem too.
Lake Kindred freezes up when I go to My Kin. Other users have been having this problem too.
Please let me know more about the issue. Did the screen freeze up on the main screen when you cilck on "My Kin" or does it freeze up on the My Kin screen? Which browser were you using? I couldn't replicate your issue so we'll need to find out more about the browser and OS you're using.
Lanzer
Misfit Thunder
Items
When are we getting a "Male items only" RIG/Bundle? It's a bit annoying that almost everything that gets (re)released has little to nothing for those of us who use male avatars, and just see fluffy, poofy dresses, or items that would be great for males, if they weren't modeled to look feminine.
Posting again, as it was ignored the last time I asked.
When are we getting a "Male items only" RIG/Bundle? It's a bit annoying that almost everything that gets (re)released has little to nothing for those of us who use male avatars, and just see fluffy, poofy dresses, or items that would be great for males, if they weren't modeled to look feminine.
Posting again, as it was ignored the last time I asked.
Sorry there are usually too many item requests for me to respond to, but we definitely take note on your suggestion for male only items.
Yuroppa
sup-qt
Project Tickets
Also are you sending off emails to everyone that has submitted lapis tickets? or just the front of the queue? ninja
Asking for reasons
Also are you sending off emails to everyone that has submitted lapis tickets? or just the front of the queue? ninja
Asking for reasons
Lanzer
The Iron Magus
Features
Hello, staff! So I recently stumbled back upon the invite function.
I see that there are already some rewards for inviting folk, but are there any other ways we can incentivize existing users to invite newcomers to the site?
I know this is tricky, since the system could be gamed.
Hello, staff! So I recently stumbled back upon the invite function.
I see that there are already some rewards for inviting folk, but are there any other ways we can incentivize existing users to invite newcomers to the site?
I know this is tricky, since the system could be gamed.
We'll need to do some brainstorming to come up with new ways to incentivize invites. Thanks for suggesting.
Yuroppa
Nimty
Emails
I've had an email sitting with multiple questions for about 4 months now. Are emails fixed? Am I emailing to the wrong email? It's a custom question so I sent it to custom rather than recolor but I'm unsure now if that was the correct place
I've had an email sitting with multiple questions for about 4 months now. Are emails fixed? Am I emailing to the wrong email? It's a custom question so I sent it to custom rather than recolor but I'm unsure now if that was the correct place
Lanzer
We recently fixed the email server, will check with the art team about your response. Sorry for the wait.
Yuroppa
2sammygate
games - kindred
creme creme 80% accuracy please?
creme creme 80% accuracy please?
Lanzer
2sammygate
games - zOMG
lanzer, it seems you did it! for the last 2-3 days i've been getting into the game server on first try all but once, and that one time it took 2!
thanks for all your hard work <3
lanzer, it seems you did it! for the last 2-3 days i've been getting into the game server on first try all but once, and that one time it took 2!
thanks for all your hard work <3
We found an issue with the zOMG server's firewall over the weekend. I'm glad that you're able to log in easier now!
Lanzer
GOD DIAMOND
features: games and flash spaces
many are getting very laggy or not even possible to get into
examples you can load the initial page to towns 1 but if you try to join a room you cannot
towns 2 crashes after just a few rooms, 2 of 3 zomg servers you cant even log into anymore, and many games are unplayable
can you apply some kind of fix or explain whats up? many users would be grateful including me
many are getting very laggy or not even possible to get into
examples you can load the initial page to towns 1 but if you try to join a room you cannot
towns 2 crashes after just a few rooms, 2 of 3 zomg servers you cant even log into anymore, and many games are unplayable
can you apply some kind of fix or explain whats up? many users would be grateful including me
We fixed a couple of issues over the weekend. Towns 2 should be more stable now and the zOMG servers should not have connection issues anymore.
As soon as we get the Bootsnake server back up, we will open a 4th server to increase stability for zOMG.
Games that run on the old sushi server seem to be unstable still, will go do another round of testing later today.
We are working on Towns 3 now and it should be more stable than flash based Towns moving forward.
Lanzer
AnonyMouse Prime
Event - Community Picks
Question: Would it be possible to bring back the Community Picks? I thought they were really fun, and a great way to involve the users here on Gaia.
Question: Would it be possible to bring back the Community Picks? I thought they were really fun, and a great way to involve the users here on Gaia.
I'll make note to see when we can bring it back.
Lanzer
II Blue Duck II
Games
Will games (Lake Kindred and zOMG) ever be calibrated to reward players with rewards that actually help them on Gaia? The rewards are so low, it's hardly worth the time.
Thank you for all your hard work!
Will games (Lake Kindred and zOMG) ever be calibrated to reward players with rewards that actually help them on Gaia? The rewards are so low, it's hardly worth the time.
Thank you for all your hard work!
We'll bump up reward after I make some monitoring on gold generation on Gaia.
Lanzer
II Blue Duck II
Features
Is it possible to allow a feature that allows us to search guild posts like we can search for users' forum posts?
Is it possible to allow a feature that allows us to search guild posts like we can search for users' forum posts?
Hmm, I'll add it to the to-do list. Should have had this function a long time ago.
Lanzer
The Iron Magus
Recruitment
Hey, in case you haven't noticed, I'm interested in attracting new users to the site. What's the best way we users on the ground can boost enrollment? Just spamming invites to our friends and acquaintances, or is there a better way? eek
Hey, in case you haven't noticed, I'm interested in attracting new users to the site. What's the best way we users on the ground can boost enrollment? Just spamming invites to our friends and acquaintances, or is there a better way? eek
I'll revisit the current invite system and see about making a better experience for you and anyone that is invited. Thank you for offering to help!
Lanzer
SilverStar_Karuminu
Games/Features
What's going to happen to all the flash based games and features when Adobe is gone? Will they be safe?
What's going to happen to all the flash based games and features when Adobe is gone? Will they be safe?
We are converting some flash features such as towns and fishing to html 5, otherwise we are working on getting more resources to either convert other existing games or add new games to Gaia.
There is also a high chance that some browsers will support the existing/old adobe flash plug-ins, but that haven't been confirmed yet as the support from Chome/Firefox haven't terminated yet.
Lanzer
Femme Mantis
Features:
I might be mistaken as to if this is a thing or not but can we have it set so that guild owners can delete their own guilds instead of having to contact a moderator? I have two guilds of my own, one of which I am the sole member in that I want to dispose of as they take up space on the list.
Thank you very much for all you do~!
I might be mistaken as to if this is a thing or not but can we have it set so that guild owners can delete their own guilds instead of having to contact a moderator? I have two guilds of my own, one of which I am the sole member in that I want to dispose of as they take up space on the list.
Thank you very much for all you do~!
I'll look into a way to do this by guild owner. It shouldn't be too much work.
