[NPC] Gaia Staff
Welcome Back to the last ATS of 2019!
Quote:
Features
Can we get a current list of the whitelisted image hosting websites for use in Avatar Arena reference pics? What image site works best with Gaia?
Can we get a current list of the whitelisted image hosting websites for use in Avatar Arena reference pics? What image site works best with Gaia?
Looks like there was a bug with checking on whitelisted sites, and it had just been fixed. Here is the list of sites that are whitelisted. Currently Imgur is a good source for storing and sharing images. Though Gaia will have its own image hosting feature soon.
ibb.co,
deviantart.net,
discordapp.com,
tumblr.com,
amazonaws.com,
amazon.com,
imgur.com,
photobucket.com,
imageshack.com,
tinypic.com,
piczo.com,
xanga.com,
flickr.com,
picturetrail.com,
webshots.com,
snapfish.com,
shutterfly.com,
slide.com,
kodakgallery.com,
geocities.com,
youtube.com,
stkr.es,
postimg.cc
Quote:
Features
During the last ATS, I had asked the Gaia Go app question about PMs.
Personally, I don't use the IM feature because I allow PMs from anyone, not just friends.
So, personally, would prefer PMs being implemented to mobile, but others might use the IM service...
so would it be possible to perhaps make a community vote out of whether IM should be implemented to the website?
During the last ATS, I had asked the Gaia Go app question about PMs.
Personally, I don't use the IM feature because I allow PMs from anyone, not just friends.
So, personally, would prefer PMs being implemented to mobile, but others might use the IM service...
so would it be possible to perhaps make a community vote out of whether IM should be implemented to the website?
Yes we will ask community for feedback on IM for the webpage, meanwhile we will be working on PM for the mobile app
Quote:
Game
cars/garage
a lil bit ago it was posted by admin as finaly fixd but now it only shows up as a white blank page. so my question is, was it only fixd fer those useing a specific cpu ? or is it just still broken/worse than before ??
cars/garage
a lil bit ago it was posted by admin as finaly fixd but now it only shows up as a white blank page. so my question is, was it only fixd fer those useing a specific cpu ? or is it just still broken/worse than before ??
Sorry, looks like something must have been changed since we fixed the bug and now. We will have the feature fixed later today or tomorrow. The feature should be working for everyone.
In addition, Gaia auto now runs on "https" secure page rather than "http", and your web browser might need to have flash enabled for "https" on your browser to avoid seeing a white screen. We will see about adding some messaging to avoid white screen moving forward.
Lanzer
RandomKate
Lanzer
RandomKate
Event
Hiya, guys! Part 2 of the event is currently busted. No one can obtain stamina to start it. Any word on a fix for this?
Thanks!
Hiya, guys! Part 2 of the event is currently busted. No one can obtain stamina to start it. Any word on a fix for this?
Thanks!
That's odd, it should have been fixed yesterday. I'll have another look to make sure it's working. Sorry about that.
No worries! Everyone's getting something like this still.
I just noticed that the issue is somehow fixed on my test server and not on the live server. I will have this fixed right after ATS. sweatdrop Thanks for the screencap
Lanzer
MintyMiDraws
Features
Will the media autoplay on profiles ever be fixed? It's been broken ever since the coding system had been updated by Lanzer. sweatdrop
Will the media autoplay on profiles ever be fixed? It's been broken ever since the coding system had been updated by Lanzer. sweatdrop
Youtube requires us to change the loading box to be launched in their new system, and unfortunately their new system does not allow for auto-play with sound. I can switch it back to the old one, but it will stop working soon.
Seduces
kittenbutt
GOLDEN CATCH
When might the next Golden Catch item switch out be?
Thanks!
When might the next Golden Catch item switch out be?
Thanks!
Sometime in January.
My goal is an update like the December one, monthly.
But depending on my own personal schedule (as i do the recolors for it as well as picking the re-releases) we may see a month not get an update, but I'll be doing my best.
Lanzer
We have a gold shop update planned, but we can potentially put some focus into having the items be available in golden catch instead.
Lanzer
The Snarfy
Games
What is going to become of Gaia Fishing? I know a lot of browsers are turning away from Java, ie Chrome. Fishing is based entirely on java, right?
Also, the game hasn't seen must support lately and I was curious if we are just waiting for it to die off.
What is going to become of Gaia Fishing? I know a lot of browsers are turning away from Java, ie Chrome. Fishing is based entirely on java, right?
Also, the game hasn't seen must support lately and I was curious if we are just waiting for it to die off.
We are converting Towns to HTML5, then Fishing will follow. The old games run on Flash platform and the new games will run on HTML5 which is Javascript based, and that should work on all modern browsers moving forward.
Lanzer
Angels Alibi
Items
Been a while since I asked
But any word on finishing Hero's Journey?
Last I heard Lanzer was still trying to find out info about it
I know we're down a lot of artists but just any update would be amazing
Been a while since I asked
But any word on finishing Hero's Journey?
Last I heard Lanzer was still trying to find out info about it
I know we're down a lot of artists but just any update would be amazing
I will ping the art team about this. I'm sorry it haven't gotten the resource to finish.
Jak Bauer
?!
Jak Bauer
?!
Billing
When are you actually going to bother fixing payments, mainly on the broken mobile app, Go Gaia, as is evident by several user complaints across the forums, one I've recently had to help Here
When are you actually going to bother fixing payments, mainly on the broken mobile app, Go Gaia, as is evident by several user complaints across the forums, one I've recently had to help Here
Hi there,
If you have an issue and it hasn't been resolved please send me an inbox with your ticket number and I will look into it.
THERE IS AN ISSUE WITH GAIA AND PAYMENTS ON THE MOBILE APPLICATION WHERE PEOPLE DO NOT GET THEIR GAIA CASH WHEN PURCHASING IT THROUGH THE APP, PLEASE FIX THIS ISSUE AND THERE WILL BE LESS OF YOU SENDING THIS BS TEMPLATE RESPONSE ABOUT FILING TICKETS
Hi there,
First, a little less coffee will fix the all caps issue smile
Second I am not the person to fix the issue with the app, but on the other hand, I *can* help to resolve it when people do have issues, so having them PM me so I can contact the people in charge of this is actually a good thing as it gets users their Gaia Cash in a timely manner until the issue is resolved.
Lanzer
Sorry I wasn't aware that the payment system was broken. I"ll run some tests and have it fixed right away.
Jak Bauer
?!
Misc
When are you going to fix this age-old bug with the 65535 private messages? Example: Here
When are you going to fix this age-old bug with the 65535 private messages? Example: Here
Hi there,
That usually happens when someone someone has deleted a message that they sent to you.
Lanzer
brittle children
Items / Lake Kindred
considering how little love the game is getting,could you not "lock" new kins behind something like Lucky Catch and as extremely rare rig drops in the future?!
i'd understand if we got things on the regular and this was to spice things up, but honestly it feels like a kick to the face rn
considering how little love the game is getting,could you not "lock" new kins behind something like Lucky Catch and as extremely rare rig drops in the future?!
i'd understand if we got things on the regular and this was to spice things up, but honestly it feels like a kick to the face rn
I'm sorry for how you felt about the recent released. Back in October we released an update with new stage and kins and those are all free. Though after that we do need to release some premium content to justify for the development cost as we do wish to keep the art team employed. It's difficult to juggle between providing only free content, and keeping a staff team running.
Seduces
brittle children
Misc
Are the people who deal with item tickets also the same that deal with help center tickets? I'm just curious how the queue is going cuz it feels like it takes forever ;_ ;
Are the people who deal with item tickets also the same that deal with help center tickets? I'm just curious how the queue is going cuz it feels like it takes forever ;_ ;
Lanzer
CaptainSarlo
GoGaia App
Happy holidays everyone! I hope Lanzer got some well deserved sleep!
I had a question about the app in progress. I was wondering at what point in the timeline of development will forum 'post layouts' and images possibly be accessible/worked on? I'd love to be able to use the app, as it's much better than the mobile site, but due to how the RP forums are with images and post formats, most posts are entirely unreadable because the images don't load and (as far as I can tell with my lack of tech knowledge) everything else in the post gets shoved off the screen (and we can't scroll over to it either). I know it's more of a specific problem mainly confined to one forum (i.e. the RP forums) but it's a really big issue for any of us who are users of that forum and want to use the app.
Thank you in advance!
Happy holidays everyone! I hope Lanzer got some well deserved sleep!
I had a question about the app in progress. I was wondering at what point in the timeline of development will forum 'post layouts' and images possibly be accessible/worked on? I'd love to be able to use the app, as it's much better than the mobile site, but due to how the RP forums are with images and post formats, most posts are entirely unreadable because the images don't load and (as far as I can tell with my lack of tech knowledge) everything else in the post gets shoved off the screen (and we can't scroll over to it either). I know it's more of a specific problem mainly confined to one forum (i.e. the RP forums) but it's a really big issue for any of us who are users of that forum and want to use the app.
Thank you in advance!
Yes the forum area does have some redesigns coming. I'd love to be able to access all images too.
Seduces
Pierriot
Items
Are there any plans of putting more item re-releases into the Cash Shop? I just returned from a long break and there's a long list of items I've missed but it's hard to keep track of when specific items released when and a lot of items haven't had listings for long periods of time. Also, could there be an increase of direct item purchases? Gashas seem to be a reoccurring aspect of the Cash Shop but honestly, I would love to be able to just buy specific items directly even if it meant at a higher price markup. Sometimes it feels like the rarity of items in the Marketplace ends up being completely random because of scarcity and not for reasons such as most popular color or item popularity/use.
Are there any plans of putting more item re-releases into the Cash Shop? I just returned from a long break and there's a long list of items I've missed but it's hard to keep track of when specific items released when and a lot of items haven't had listings for long periods of time. Also, could there be an increase of direct item purchases? Gashas seem to be a reoccurring aspect of the Cash Shop but honestly, I would love to be able to just buy specific items directly even if it meant at a higher price markup. Sometimes it feels like the rarity of items in the Marketplace ends up being completely random because of scarcity and not for reasons such as most popular color or item popularity/use.
With our current shop system, it takes quite a bit of time to schedule and put everything in the shops that we release now.
We are doing our best for now with re-releases and will obviously be continuing to re-release things in various methods!
Maybe in the future we can have an easier method for things like this!
Jak Bauer
I Noticed You
Help Center Ticket
Hello staff! I am not sure how to word this correctly?
Last year the Narwheel feature took my GC and gave me no items. I submitted a ticket a year ago with no response. I would like that looked into......
edit: I know I am not the only user who had GC stolen by this feature on that same day. There are other tickets submitted for this issue
Hello staff! I am not sure how to word this correctly?
Last year the Narwheel feature took my GC and gave me no items. I submitted a ticket a year ago with no response. I would like that looked into......
edit: I know I am not the only user who had GC stolen by this feature on that same day. There are other tickets submitted for this issue
Hi there,
One of our staff checked and the reason why you hadn't gotten a response is you filed a General Inquiry ticket rather than a Billing ticket. I have moved the ticket over to the correct queue and hopefully someone will get back to you A.S.A.P.
Seduces
sup-qt
Project Tickets
Wondering about the buy back offered for tickets a while back, was wondering if it went well and if we can expect to see more offered to other types of tickets?
(At this point in the queues I think its a good idea, anything to help shorten it)
Wondering about the buy back offered for tickets a while back, was wondering if it went well and if we can expect to see more offered to other types of tickets?
(At this point in the queues I think its a good idea, anything to help shorten it)
We reached out to maybe 8-10 users about this option with the Obsidian.
I believe of that number 2 took the GC refund, a couple wanted to keep their order and then some just never replied. sweatdrop
We will be trying with other ticket types in the future. We obviously don't expect everyone to be willing to take a GC refund on their ticket, but with our limited resources, its definitely helpful when some are willing.
Trust me, I want to see the queue handled as much as everyone else. I just wish I had more hours in the day and extra hands to do more! @n@ <3
Seduces
AvatarRoku05
Misc./Site
I was curious to know what some of the Staff's 2020 goals for their time/work on Gaia would be? What do you want to accomplish/create?
I was curious to know what some of the Staff's 2020 goals for their time/work on Gaia would be? What do you want to accomplish/create?
I also want to improve my pixeling further than it is now, though with other tasks, I rarely have the pixel time!
Lanzer
Arjoko
Features
Any updates to the outfit shop anytime soon? Would be nice to be able to search specific items or color schemes or even just separate paw and human base.
Any updates to the outfit shop anytime soon? Would be nice to be able to search specific items or color schemes or even just separate paw and human base.
I'll add the search feature to the todo list. We will have the filter option coming soon.
Seduces
bright_cold_silver_moon
Items?
Not sure about the category but anyways.
I was wondering if you guys ever thought of bringing back Tailored Star-wheel Ticket or a ticket similar to this. There are many old items that I would love to see redone, if not by you guys then by users. One item that came to mind was Princess of the World. I collected every item from this set and would love it to be redone with an updated look.
Not sure about the category but anyways.
I was wondering if you guys ever thought of bringing back Tailored Star-wheel Ticket or a ticket similar to this. There are many old items that I would love to see redone, if not by you guys then by users. One item that came to mind was Princess of the World. I collected every item from this set and would love it to be redone with an updated look.
Lanzer
I Flavour of Life I
Items (Project Custom)
Do you have a concrete plan in place to push forward or address the project custom ticket queues, particularly for the tickets with submission dates from 2017?
We're entering 2020, and many of us are not happy with how the queue as a whole has been handled.
Do you have a concrete plan in place to push forward or address the project custom ticket queues, particularly for the tickets with submission dates from 2017?
We're entering 2020, and many of us are not happy with how the queue as a whole has been handled.
I'll ask the team for an update, sorry for the wait.
Seduces
Helllo!
To be fully honest here, we do not have a concrete plan yet.
Other than moving forward with offering refunds on some of the larger scale tickets.
We've been trying to juggle what we can but with having the team we currently have it's hard to make any extreme jumps that make it more obvious we are trying, if that makes sense. Certain tickets just take a lot more time than others.
So like with one golden ticket, we can theoretically do like....6 baby goldens? But then there is also the issue of like how complex are those 6 baby goldens or that full golden.
Personally and this is just my opinion here, a bigger issue I see with some orders is that a user will try to sub for something thats very large scale and past what was like the idea that ticket was thought to be used for. So a one pose item could really end up being something taking the time to work on a 6 pose item. This isnt a super rare case,nor is it common, more so just an idea of how it can be?
TL;DR We want to work out a better plan to handle this, and we do hate how long this wait is, its just hard for our litle team to do it all but we are truly trying. gonk
To be fully honest here, we do not have a concrete plan yet.
Other than moving forward with offering refunds on some of the larger scale tickets.
We've been trying to juggle what we can but with having the team we currently have it's hard to make any extreme jumps that make it more obvious we are trying, if that makes sense. Certain tickets just take a lot more time than others.
So like with one golden ticket, we can theoretically do like....6 baby goldens? But then there is also the issue of like how complex are those 6 baby goldens or that full golden.
Personally and this is just my opinion here, a bigger issue I see with some orders is that a user will try to sub for something thats very large scale and past what was like the idea that ticket was thought to be used for. So a one pose item could really end up being something taking the time to work on a 6 pose item. This isnt a super rare case,nor is it common, more so just an idea of how it can be?
TL;DR We want to work out a better plan to handle this, and we do hate how long this wait is, its just hard for our litle team to do it all but we are truly trying. gonk
Lanzer
babyl10
Lake Kindred
What's next? As in, do you plan to focus more on making new Kin and Areas, update drops and existing areas, or add more to overall gameplay? Or is it lower on the priority totem pole?
What's next? As in, do you plan to focus more on making new Kin and Areas, update drops and existing areas, or add more to overall gameplay? Or is it lower on the priority totem pole?
We do have a lot of updates for other parts of the site and mobile app before we can get back to LK, but adding new kins and drops are definitely going to happen as small updates in between.
Lanzer
tetsiga2245
GAMES
I understand Flash is the biggest problem with games and I cannot offer a constructive solution on how to fix it. I just wanted these concerns to be heard by the ones who have the ability to make a change.
Thank you.
I understand Flash is the biggest problem with games and I cannot offer a constructive solution on how to fix it. I just wanted these concerns to be heard by the ones who have the ability to make a change.
Thank you.
Flash games had been a big topic of discussion for the past year and we do have plans to port the most popular games onto HTML5. We are starting with Towns and will have an HTML5 version soon. Probably fishing is next, and we will go down the list to see which games should be ported over. Unfortunately there are other things such as events and site maintenance that preceded the priority for migrating flash games, but we are working on it.
Lanzer
glengrin
FEATURES Notifications
Over the last few weeks, many of us have noticed that many of the fixed notification bugs have returned.
One is intermittently we will fail to receive any notices of replies to posts or new posts in our threads.
The other is any thread I'd posted in frequently, suscribed to or started, I'll get a notification of new posts when I was the last one to post, often up to a day or more ago. It means a lot of unnecessary checking.
Over the last few weeks, many of us have noticed that many of the fixed notification bugs have returned.
One is intermittently we will fail to receive any notices of replies to posts or new posts in our threads.
The other is any thread I'd posted in frequently, suscribed to or started, I'll get a notification of new posts when I was the last one to post, often up to a day or more ago. It means a lot of unnecessary checking.
We have a server which handles al notifications, and it seem to be lagging. We will be putting focus into fixing that in the next few days.
