July 30th

[NPC] Gaia Staff
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Welcome Back!

Quote:
Games: ZOMG!

Several users including myself are experiencing issues with the quest log in ZOMG.
All active quests and all completed quests do not show up in the queue and when we try to accept new ones it will also not register as new quest.
In fact it seems like all the quests have restarted.
The problem starts shortly after players enter Zen garden (for new players).
Is there a possible fix for this issues? Is it related to flash not being supported anymore?


We had been expanding the functionality of the quest system, which might had introduced some bugs. We will look into it and have it fixed very soon. Your quest status should not be affected.

Quote:
features

hello, i hope everyone is doing well!!

when a user is selling an item on the marketplace or trading, I was wondering if it were possible
to add a notification to denote that an item is used as part of a saved outfit?

i always get frustrated with myself when i accidentally trade/ sell/ donate an item and then realize
that i actually needed it. i know i would appreciate not having to be so paranoid
when it comes to my inventory. thanks for your time!


We can add a feature to give a notification when selling items at marketplace or trading items. It will be added to the feature request list.

Quote:
Features

do you think you can tweak the inventory manger to allow you to move items around if your avatar have them equipped. I hate having to get completely nekkid in order to sort out my invo.


That is a tricky one because the move function handles both item position and item location at the same time. We will need to do a lot of work in order to decouple those two aspects of item moving. We will add that to the to-do list but this might not get done in a timely manner. Sorry.


Lanzer
EternalAnge
Shops

When will there be new updates for Rococo and Mecha Neko? Mecha Neko's shop is empty and I feel bad for it... sad


We will provide an update as soon as we can. Sorry for the delay.


Jak Bauer
Ren Orenji Doragon
Features

Forum trim when? User Image - Blocked by "Display Image" Settings. Click to show.


Hi there,

We are looking at what forums need to be trimmed/combined. Everyone has their home/favorite forum so we are being careful with the decision of what will be done that will be the best for the community overall.


Lanzer
Neshira Namea Returns
Misc.
Why is an artist who blatantly plagiarized from another avatar site and traced items still employed here? They admitted to the wrongdoing and should not be allowed to continue making items, especially if those items are either being sold or used as user ticket items. A regular member would be banned for that kind of art theft, the rules should apply to staff also.


I don't know the details about the issue mentioned but I'll speak to our art lead and inquire about it.
Yuroppa
Neshira Namea Returns
Yuroppa
Please do not spread and perpetuate false and harmful rumors. The artist has been spoken to about the similarity in designs and the situation has been handled internally. Rest assured that it won’t happen again.

There is nothing false about it and it is no rumour. The artist admitted to it in the thread. The items were LINE BY LINE identical, not just in concept. There were others posted that were either common anime trope designs or very similar but not line by line as well. Those I'm willing to give a pass on. However these were items designed and drawn by another artist and the Gaia artist traced them. They were then sold for Gaia's profit. There is no false statement here. The thread in question That you yourself posted in. The matter clearly has not been solved as the artist is still employed by GaiaOnline. Staff are not above the rules and tracing art for sale is a bannable offense. Thus it should be a fireable one as well.

Tracing art is a serious and, in this case, false accusation. Using reference is not the same thing as tracing. This was handled months ago and we will not be responding to comments or questions on the matter anymore - as it has reached a level that is borderline harassment.


Yuroppa
Shaded Penumbra
Art / Project Custom

I've never even submitted a ticket, but I think showing the amount of tickets left in the custom/recolor queues might be helpful for people. Do you guys think that would be possible?

It is possible! But it would probably require a lot of time and manual work to do. I'll see if we can think of a good way to implement this!


Lanzer
H3av3n
Event

Gentle request to rebuild Halloweentown.


It's on my to-do list. We will start planning for Halloween right after summer event.


Lanzer
Princess Kunzite
Items/Features

Just curious if we may see a Lucky Catch update soon? We're past the usual scheduled time for it for July, so maybe in August?? >w>


That's another area where update is lacking and I'm sorry about that. Resources are tight right now and as soon as we have more bandwidth there will be another update.


Lanzer
Purrstel
Features

Wondering if you guys have figured out a way for us to use some type of GC card again? I heard a rumor you wanted to keep it strictly "direct pay" for giftcards and the likes and that's very worrisome...
Without giftcards people just can't buy anything lately from the CS and those hoarding them are buying all the items and selling them at insane rates.

Also those of us who were in collabs (I realize not recognized by gaia) now can't back out or get our GC back because there's no way to gift GC currently..Personally, I'm really upset by this since I was trying to back out of a couple collabs and now I'm stuck because they have my GC and there's no way to get it back to me. I know I'm not the only one.

Please think of a way that the users who don't pay as much anymore can still benefit from GC features and items. Right now a lot of people are upset and unable to do much.


I will talk to the sales team about the issue. We should be able to help with these types of issues one way or another.


Lanzer
gIoomxo
features
any updates on a previous idea a user bought up about being able to select multiple listings in your store to cancel instead of one or the whole lot? it would be greatly helpful...


That's on my to-do list. We have quite a few features to go through but this one shouldn't take too long to implement. 3nodding


Yuroppa
iCo-kie
Question Category: Items

Question:
I'm curious to know why we have so many item cutters, and it feels like most of the time, as newer items come out, the artists aren't implementing them into the new pieces.
Some time passes and then another cutter is made, only to work on a handful or two items and eventually meets the same fate.

I was wondering if there could be a cutter suggestion tread where users like myself who enjoy having the extra customization, make suggestions on items within a certain age ( I know older stuff like 2014 and before would be more difficult to achieve.) can be modified when time permets, so that cutters can work for certain poses.

I personally have so many fun ideas for the different mods the cutters could make on some popular items. At the very least we could be heard and considered.
It's entirely up to an artist whether or not they make their item works with cutters. Using cutters opens up the potential for more glitches on items, so for that reason and more not every artist uses cutters.

Unfortunately it's almost always impossible to make an item work with a cutter retroactively. In some rare cases we can alter layering, but more often than not we would have to edit and recut the sprites for the item + and it's recolors. Sadly it's just not feasible.


Jak Bauer
brew up
Features: Narwheel

Hi! First time asking a question here ...
Earlier today, I went to check out Narwheel and the wheel was over half empty — there were many slots that did not show an item on it. I thought it was just a loading problem, so I used 250GC to spin the wheel. It landed on a blank slot, the wheel said something to the effect of "nice spin!" and ... I received nothing. At first I was upset, but then I thought "maybe because it has so many nice items, it’s supposed to be high risk high reward?"

Just logged back on a bit ago and checked Narwheel again — now all the slots are filled. What happened? Was I supposed to win at least something with my 250GC spin? I wish I had taken screenshots, but unfortunately I didn’t think to do that at the time.


Hi there,

I just checked and you have not been charged for a Narwheel spin since 07/29 22:08:04 at which time you received a Blush of Youth.
Lanzer
There should be no blank slots in Narwheel as all slots should grant an item. If you can let us know the date which this happen we can check and find out if it's a graphical error and if you did receive an item or not.


Lanzer
Nash-eoke_ the patcher
Hello i'm here on the Behalf of a friend . For the past several weeks and possibly before I buddied this particular person .

My Gaia friend ensomare has been having a wobbly profile problem ! . Her profile can either not be entered by herself or I , or it does work but it's Very slow . On the very rare occasion it has loaded normaly ?

She gets a 504 Error come up

Regds & Peace

Nash


Assuming your friend's profile is (this one), I don't have any trouble accessing it. There could be issues with multiple videos being loaded but that needs more debugging. Please open up the "developer console" on your browser, hit the "network" tab and let us know what errors you see, any files not found errors or any URL that takes a long time to load.

504 errors usually means one provider cannot access the destination. That could be caused by routing issues, firewall issues where some sites are blocked, or if the Gaia load balancer or firewall has problems. Knowing which particular file or URL encounter this problem is helpful also.


Lanzer
Vedajo
Features

Is it possible to get search filters for the inventory? Like asc/desc alphabetical, average market price and so on?


With smaller inventory that's easy to do, though many members have large inventories exceeding 50 thousand items, which makes sorting a lot tougher with our current system. I will look into releasing the market price sorting tool soon, for those with smaller inventory size.


Lanzer
Miss Pancake1
Features

Gaia Theatres return when?


Theaters is not in our roadmap right now, it would be fun to build on in HTML5 though. If the demand is high we will definitely reconsider building a new version.


Lanzer
SilverFireflyLights
Features:
When will we get poly marriage? whee


With how many partners?


Lanzer
iCo-kie
Question Category: Items

Question:
I may be the only person left who cares, but I genuinely would love to know if the layer glitch on Beary Obsessive will ever be resolved? Nothing layers under the overalls, and I have so many cute outfits I'd like to use with that pose. I've made a report of it merely days after the item was initially released, and a repost in hopes it didn't get buried under other minor glitches.

It is one of my most beloved items, so much so, I paid for it with IRL money and got 6 copies. I know that things are backed up because you guys are understaffed, but I think resolving glitches is an integral part of the community who invests in the items, to at the bare minimum have the very items we paid for in working condition.


Which items would you like the overalls to go over?


Yuroppa
Purrstel
The Golden Boleyn
Ticket Survey:

Whenever we get a survey asking us about how we feel on a matter, I just see it as you guys are already gonna do it regardless. I understand why Gaia would benefit financially from directly selling tickets through PayPal and credit cards but I’m gonna say that you will lose a lot of customers because people will no longer be able to do collaborations. If you look at the list of items on user RIG days you can see the velocity of how many users cannot sustain it on their own.
I just wanted to say that if this is to happen, which if Gaia is taking the time to ask it means it’s already in the works, I hope that Gaia really focus on the backed up queues before making this direct buying thing the new ticket process.


I'd like to add onto this topic by asking too why do only some people get the surveys?? I know random selection is a thing but..I have submitted a lot of tickets and still am submitting and I didn't directly get this survey. I think that's very upsetting and a bit unfair. You should want everyone's opinion right?
Also I agree that setlling tickets directly, unless a lot of changes are made to prices and que times, would drive a looot of people off. I think this is a bad idea and the fact Gaia is moving to mostly direct cash sales is very worrying.

The survey was sent to those who purchased and/or submitted specific ticket types during a certain timeframe. There will be more surveys to come!
This was just one of many surveys sent out this month to various groups/demographics on Gaia!


Lanzer
Vedajo
Shops/Merchandise

Will we ever have again the chance to get great gaia merchandise with tickets? Still have the zomg plushie and the Golden Star Kitten Pin. emotion_kirakira


No merch right now, mailing them out had been very time consuming. Maybe if we can find a good fulfillment service to work with.


Lanzer
Sir Valen Pureheart
Games: zOMG

Old Station/Old Tutorial Comeback Update
How's the progress so far in bringing it back? Thanks!

zOMG Groovy Scripts

User Image

Thanks for releasing the Area scripts! Will the Scripts for information and data about Rings and their damage, stats and effects be released or is that another script like Javascript? Thanks!


Yes there will be another upload with all the ring data.


Lanzer
Eva Dramatica
features

Any plans to implement new ways to organize inventories? Will all the item accumulation it's getting harder to sift through stuff.


We tried implementing a box system but it turned out to be too slow to work right. We will find another way to way to quickly manage items.