[NPC] Gaia Staff
Welcome Back!
Quote:
Features
Gaia is full of outdated/dead links located in various places throughout the site. Has anyone even noticed? And is there any plan to fix them or remove buttons for events that have been over for YEARS (for example, the earthday flash space button on the "World" page)? I remember playing that when i made my account which was at least eight years ago. It would be one thing if it linked to the room in towns 2, but it does not.
Some more examples, just off the top of my head:
"About Us", & "Site Map" don't work, "Contribute" just leads to monthly collectables which are discontinued, "Advertise With Us" doesn't seem to exist, "FAQ/Help" and "Contact Us" both just lead to ZenDesk which doesn't provide very many answers and is not helpful at all, and these are just from the bar at the bottom page. On front page, the Lake Kindred image links to a website that doesn't show up. Under arenas, on top of everything being broken already, there's an image link to a contest that has been over for a LONG time and thus is not viewable. Under the world tab, some of the other flash games have broken links to them.
Gaia is full of outdated/dead links located in various places throughout the site. Has anyone even noticed? And is there any plan to fix them or remove buttons for events that have been over for YEARS (for example, the earthday flash space button on the "World" page)? I remember playing that when i made my account which was at least eight years ago. It would be one thing if it linked to the room in towns 2, but it does not.
Some more examples, just off the top of my head:
"About Us", & "Site Map" don't work, "Contribute" just leads to monthly collectables which are discontinued, "Advertise With Us" doesn't seem to exist, "FAQ/Help" and "Contact Us" both just lead to ZenDesk which doesn't provide very many answers and is not helpful at all, and these are just from the bar at the bottom page. On front page, the Lake Kindred image links to a website that doesn't show up. Under arenas, on top of everything being broken already, there's an image link to a contest that has been over for a LONG time and thus is not viewable. Under the world tab, some of the other flash games have broken links to them.
Gaia is in need for a spring cleaning to remove old links that we had accumulated over the past 15 years. We do remove links when we receive reports on links that should be removed, but we haven't had a concerted effort to clean up everything as we are currently focused on features and events, and often we're just balancing on doing what Gaians want us to do first and foremost.
Quote:
Features
When we click on the "remove" button on an item marketplace item detail page while having 1000 items in our wishlist, we get the "Database Error: Cannot add more than 1000 items to wishlist, please delete some items first" message.
Is it possible to check why it's doing that while it shouldn't?
When we click on the "remove" button on an item marketplace item detail page while having 1000 items in our wishlist, we get the "Database Error: Cannot add more than 1000 items to wishlist, please delete some items first" message.
Is it possible to check why it's doing that while it shouldn't?
There is a check to limit the size of wishlists currently, and it probably affect item removing by mistake. We should be able to fix this bug quickly.
Quote:
Events: V-Day Platinum/Gold Grant Bug
Team Fondue here.
I was wondering if there are any new updates/information regarding the status of this issue? It's been almost three weeks, and we still have the excess plat/gold on our accounts.
Team Fondue here.
I was wondering if there are any new updates/information regarding the status of this issue? It's been almost three weeks, and we still have the excess plat/gold on our accounts.
We will make a 3rd pass on fixing the issue. Sorry for the wait.
Lanzer
OIiphant
items is it possible for us to have taller avis like longer leg mods that arent sitting :T
Currently Gaia avatars are 150 pixels tall, and we'll probably need to change avatar positioning on almost all features across Gaia if we extend the size of the avatar. We'd love to have longer avatars but it'll be a much bigger project to pull off.
Seduces
The avatar box is 120x150px, the reason most longer legs are sitting is because that's the only way they fit the canvas.
Lanzer
Silverstar_Cross
Features: Avatar Builder
Given that Avatar Builder 1.0b STILL doesn't work very well, AKA we can't see ANYTHING displaying at all and its gotten even more unwieldier rather than less so, it's not very usable as it is when it first started, it's even less usable now.
Are there any plans whatsoever to MAKE IT usable in the future with a 2.0 or something, or if not, replace it with something else that WILL work instead?
Given that Avatar Builder 1.0b STILL doesn't work very well, AKA we can't see ANYTHING displaying at all and its gotten even more unwieldier rather than less so, it's not very usable as it is when it first started, it's even less usable now.
Are there any plans whatsoever to MAKE IT usable in the future with a 2.0 or something, or if not, replace it with something else that WILL work instead?
There's no plan to remake avatar builder just yet, but we had been fixing usability issues on the Avatar builder, and if there are any specific issues, please let us know.
Lanzer
Strawbaerry
Items
Was the premium sparkle on items purposely disabled or is it a bug that has been overlooked for the last couple of weeks?
Was the premium sparkle on items purposely disabled or is it a bug that has been overlooked for the last couple of weeks?
It's on our bug list, sorry it's taking a while to fix. Got a few nasty issues recently which only delayed other bug fixes.
Lanzer
Daltar
Lanzer
Daltar
Features
When will the view equipper list from the drop down menu below avis be fixed?
When will the view equipper list from the drop down menu below avis be fixed?
The equipped list from drop down was fixed quite a while ago. Which browser are you using? Is it something that doesn't work on specific pages?
Please check Chrome's console log and see if any errors pop up when the equip list doesn't show up. Hopefully we can find out what the error is.
Lanzer
DarkRybrin
Items/Glitch:
Last week, I saw staff in ATS handling a problem for a couple users, involving their items disappearing from the marketplace and never reappearing in their inventories during migration. I'm having a similar problem, where I lost an item that was in trades at the time. I submitted a ticket a while back, and I was wondering how far you guys are along on writing a script or something that returns all the missing items? You said some of it might have to be handled manually, but you only specified for the market, when the problem was more widespread than that.
Last week, I saw staff in ATS handling a problem for a couple users, involving their items disappearing from the marketplace and never reappearing in their inventories during migration. I'm having a similar problem, where I lost an item that was in trades at the time. I submitted a ticket a while back, and I was wondering how far you guys are along on writing a script or something that returns all the missing items? You said some of it might have to be handled manually, but you only specified for the market, when the problem was more widespread than that.
We will be working on this problem later this week, will look into trades also. Trade works very differently as it's not maintained by a background task to expire listings, so the number of affected trades are very low.
Lanzer
your_poetic_prince
My question is this will the gaian gold eventually be dissolved if so will you have a way to maybe transfer the gaian gold into platinum coins? I dont know what category thus falls under
The gold currency will retire and everything will become platinum, there is no transfer needed as everything will automatically be converted into Platinum. There's a big list of changes that we need to make before hand, so it's taking a while.
Lanzer
Deus de Charity
Re-releases / Gold shops
there is such a big back log of items to be released, and there are SO many unlisted items on the marketplace, you guys need a new system other than posting in a thread and maybe cherry picking a few at a time.
there is no way to re-release everything with your current system, and so many things go forgotten.
why not re-release these items into the gold shops?
i understand you make money off of re-releases.
so why not release them and have them be sold for gold OR gcash.
[meaning there is the gcash price if they want to pay with that, or a gold price so they can pay with that]
so people can buy things with gcash still, and you still make money.
and it stays up, so people can buy the item with either/or.
you currently have a 6 month period before something is able to be re-released.
why not have it so there is a 1 year period before its released into the gold shop ?
you have a gold:gcash ratio, so you can easily use that to determine what to price the item at
heck, you can even go so far as to go back to when the gcash store first started, and bring those items out, and update it every month until you catch up to more recent things.
so things would be longer than 1 year, but theyll eventually be out for sure.
if there was a rig from the past, you can just simply submit the rig for gcash/gold and then people can buy them with either/or to try to get the items inside of it. instead of listing every item that inside of it.
same with bundles, because there are a lot of bundles that have exclusives
if it was a limited quantity item, just remove the quantity, because limiting it will only hurt you because if you limit how many are bought, you limit how much money you make. why limit it?
this way, there are:
- no more unlistings
- amazing gold sink, that will be added to over time, and help continue the amount of gold taken out of the system, thus helping stop inflation since its going directly to gaia instead of to another user's pocket
- no more price hijacking [when someone spikes a price just because they can, even if its no where near that value]
- people get an extra thing to spend their gcash on, helping with the gcash inflation, and even promoting people buying gcash so they can buy more things theyve missed out on
- helps big inventories, so people are more likely to get rid of an item because they know they can re-buy it, instead of it becoming unlisted and never seen again. a lot of people have huge inventories atm because theyre hoarding, but gaia literally cannot sustain the big inventories with their current systems, so this would alleviate some of that
even though youre releasing to the gold shops
you can still:
- have them in re-releases of new bundles or RIGs or tiers just like youre currently doing
- focus on newer items instead of breaking your back trying to re-release all the old things
this system is literally only a positive, as it does all of the things listed above
it can only help you, because you get more gcash spent, and more gold spent.
ive suggested this before in a different way and was notified that you dont have an uploading system other than manually putting it into the system, thus each item would have to be manually entered into the gold shop.
you could also use this time to develop an auto-upload system so things would be scheduled at certain times, way in advanced.
be it for a system like this, or for normal cash shop entries, or for flares, or for any new item release.
before you knock it, why not try it with a handful of things in the re-release thread?
do a big chunk, announce it well so everyone knows, and see how it goes???
there is such a big back log of items to be released, and there are SO many unlisted items on the marketplace, you guys need a new system other than posting in a thread and maybe cherry picking a few at a time.
there is no way to re-release everything with your current system, and so many things go forgotten.
why not re-release these items into the gold shops?
i understand you make money off of re-releases.
so why not release them and have them be sold for gold OR gcash.
[meaning there is the gcash price if they want to pay with that, or a gold price so they can pay with that]
so people can buy things with gcash still, and you still make money.
and it stays up, so people can buy the item with either/or.
you currently have a 6 month period before something is able to be re-released.
why not have it so there is a 1 year period before its released into the gold shop ?
you have a gold:gcash ratio, so you can easily use that to determine what to price the item at
heck, you can even go so far as to go back to when the gcash store first started, and bring those items out, and update it every month until you catch up to more recent things.
so things would be longer than 1 year, but theyll eventually be out for sure.
if there was a rig from the past, you can just simply submit the rig for gcash/gold and then people can buy them with either/or to try to get the items inside of it. instead of listing every item that inside of it.
same with bundles, because there are a lot of bundles that have exclusives
if it was a limited quantity item, just remove the quantity, because limiting it will only hurt you because if you limit how many are bought, you limit how much money you make. why limit it?
this way, there are:
- no more unlistings
- amazing gold sink, that will be added to over time, and help continue the amount of gold taken out of the system, thus helping stop inflation since its going directly to gaia instead of to another user's pocket
- no more price hijacking [when someone spikes a price just because they can, even if its no where near that value]
- people get an extra thing to spend their gcash on, helping with the gcash inflation, and even promoting people buying gcash so they can buy more things theyve missed out on
- helps big inventories, so people are more likely to get rid of an item because they know they can re-buy it, instead of it becoming unlisted and never seen again. a lot of people have huge inventories atm because theyre hoarding, but gaia literally cannot sustain the big inventories with their current systems, so this would alleviate some of that
even though youre releasing to the gold shops
you can still:
- have them in re-releases of new bundles or RIGs or tiers just like youre currently doing
- focus on newer items instead of breaking your back trying to re-release all the old things
this system is literally only a positive, as it does all of the things listed above
it can only help you, because you get more gcash spent, and more gold spent.
ive suggested this before in a different way and was notified that you dont have an uploading system other than manually putting it into the system, thus each item would have to be manually entered into the gold shop.
you could also use this time to develop an auto-upload system so things would be scheduled at certain times, way in advanced.
be it for a system like this, or for normal cash shop entries, or for flares, or for any new item release.
before you knock it, why not try it with a handful of things in the re-release thread?
do a big chunk, announce it well so everyone knows, and see how it goes???
Thank you for your feedback, I will review them with the sales team to see what we can potentially implement.
Lanzer
Vision Blurs
Miscellaneous???
A few weeks back now, I asked if we could maybe get a fix for the subscribed threads thing, where some users are seeing "Topics Blocked: #". These are threads that could be anything from deleted (because of bans), blocks, or moderator removed threads. We can't unsubscribe from them. Can we please have something that removes those? It's driving me bonkers that every time I visit my subscribed threads page, I have that little red text banner across the bottom.
To tie this together with another request in the past few weeks from some users -- it'd also be really cool if we could stop seeing the number of threads we're blocked from/have blocked in other forums too.
Pretty please and thank you.
A few weeks back now, I asked if we could maybe get a fix for the subscribed threads thing, where some users are seeing "Topics Blocked: #". These are threads that could be anything from deleted (because of bans), blocks, or moderator removed threads. We can't unsubscribe from them. Can we please have something that removes those? It's driving me bonkers that every time I visit my subscribed threads page, I have that little red text banner across the bottom.
To tie this together with another request in the past few weeks from some users -- it'd also be really cool if we could stop seeing the number of threads we're blocked from/have blocked in other forums too.
Pretty please and thank you.
Yes we finished working on the issue of displaying blocked posts from showing up in threads and blocking blocked threads from showing up in Forum Pulse, will work on the subscribed threads issues next.
Lanzer
DarkRybrin
Features: Inventory
In Inventory, there is a button that returns all Temp Storage and Locker to main. This is a wonderful button, but I was wondering, could we have a button that dumps all of Main Inventory into the Storage Locker?
The reason I ask this is because a user in the GCD found a way around the Shuffling glitch that's so bad and frustrating, by dumping her whole inventory into storage locker, and then slowly taking out bits and pieces and reorganizing them from there. It stopped the shuffling bug, but many users have massive inventories that make it extremely time consuming to dump everything from Main to Storage.
Is a button to accomplish this feasible, since the Shuffling glitch has not been fixed?
In Inventory, there is a button that returns all Temp Storage and Locker to main. This is a wonderful button, but I was wondering, could we have a button that dumps all of Main Inventory into the Storage Locker?
The reason I ask this is because a user in the GCD found a way around the Shuffling glitch that's so bad and frustrating, by dumping her whole inventory into storage locker, and then slowly taking out bits and pieces and reorganizing them from there. It stopped the shuffling bug, but many users have massive inventories that make it extremely time consuming to dump everything from Main to Storage.
Is a button to accomplish this feasible, since the Shuffling glitch has not been fixed?
I do want to fix the root issue which is the re-shuffling problem. I will re-visit the inventory system very soon to get another stab at it.
Seduces
The Gustaff-Z
Seduces
The Gustaff-Z
Features
Back on March 8th, I got a questions for my project ticket I submitted. I answered these questions and sent a response back. I have yet to get any updates on it. Is this normal? Or was it lost? Should I check in on it? Any help would be appreciated.
Back on March 8th, I got a questions for my project ticket I submitted. I answered these questions and sent a response back. I have yet to get any updates on it. Is this normal? Or was it lost? Should I check in on it? Any help would be appreciated.
Well good to know. I didn’t mean to be impatient when asking about it but, you guys are typically very good at getting back to Project Tickets when it comes to questions for them. As last time I think it only took you a day to get back to me.
Will this effect the order to which my ticket will be accepted?
Seduces
Vision Blurs
Items
Semi-gentle request for non-usermade Moluccella colored items, please and thanks~!
Semi-gentle request for non-usermade Moluccella colored items, please and thanks~!
Lanzer
caastle
Features
Will there be a possibility/Is there a way to select multiple items in the inventory at once (e.g. to interact with, such as gift/trash/donate)?
Will there be a possibility/Is there a way to select multiple items in the inventory at once (e.g. to interact with, such as gift/trash/donate)?
Not at the moment, we are going to be working on the mobile version of inventory and that should have these features right off the bat. I'll see if I can find time to work on it after fixing the bugs in item arranger.
Yuroppa
Princess Kunzite
Features/Items
In 5 days, Golden Catch will reach one year without an update. Just a gentle request for an update soon, as many of us do love it and would love to see it used more! Even if it's just a small update, it'd be better than nothing. >w<
In 5 days, Golden Catch will reach one year without an update. Just a gentle request for an update soon, as many of us do love it and would love to see it used more! Even if it's just a small update, it'd be better than nothing. >w<
Unfortunately any plans to update Golden Catch are currently on the backburner. All of the artists are stretched very thin and sadly we just don't have the resources for this.
Lanzer
Lady mewcat
Question CategoryFeatures
Question: I have been noticing that the quote function is not working properly. When I hit quote on a user, the quote adds extra spaces in the codes, which make the quote break and not show up if you submit without deleting the extra spaces.
Question: I have been noticing that the quote function is not working properly. When I hit quote on a user, the quote adds extra spaces in the codes, which make the quote break and not show up if you submit without deleting the extra spaces.
I haven't heard of this problem before. Please let us know which browser you are using, as well as any detail as to where exactly does the spaces appear. Thanks.
Seduces
Stariore
Features
Could we get some more springtime namely floral posting styles please ?! emotion_kirakira
Could we get some more springtime namely floral posting styles please ?! emotion_kirakira
We likely do not have the current resources for this BUT I love the idea and can pass it along. No promises though!
Lanzer
Vision Blurs
Features - 'View Equipped Items' bug?
So there's a bit of a bug with viewing equipped items. No matter how many times I've re-enabled the option to let people see what's on my avatar, it still will not showcase these items. It's been busted for a while, and I've heard other people mention the bug too. Is there a way to fix this so that the equipped list of others and myself can be viewable again?
So there's a bit of a bug with viewing equipped items. No matter how many times I've re-enabled the option to let people see what's on my avatar, it still will not showcase these items. It's been busted for a while, and I've heard other people mention the bug too. Is there a way to fix this so that the equipped list of others and myself can be viewable again?
I do hear about this issue but haven't encountered it myself. I do see a big list of all the items you're wearing. Please open your browser's developer console and active the console log, then try viewing equipped list again and see if there are any errors that appears on the console log. I suspect the issue is related to Javascript but I do need to replicate it before I can fix it.
Lanzer
Sagebomb
Any likelyhood of a Lanzer Journal update by the end of the month/early next month?
Tis one of my fave sources for inside updates still.
Tis one of my fave sources for inside updates still.
Yes I got an update for March, will post it very soon.
Seduces
ambers_rainbow
Items
Can we please get more items with transparent arm, leg, body mods? instead of certain colored skin tone mods.
Can we please get more items with transparent arm, leg, body mods? instead of certain colored skin tone mods.
While its something I think we would all love, it is very limiting.
it amy
Aerdian
Shops: Rococo / Mecha Neko
Is it possible that when items are added to these two shops they have a timer underneath? It seems like quite a few items suffer "leaving lag" in these shops, making it difficult to realize when something is no longer available. Particularly since they no longer update on such a consistent schedule to help remember when 4 weeks have passed since an item entered the shop.
Is it possible that when items are added to these two shops they have a timer underneath? It seems like quite a few items suffer "leaving lag" in these shops, making it difficult to realize when something is no longer available. Particularly since they no longer update on such a consistent schedule to help remember when 4 weeks have passed since an item entered the shop.
Yeah I can add a timer to the next batches when they come a long! If they do happen to suffer leaving lag still, their timer will disappear beneath.
As for leaving schedule, they disappear from the store at the end of the next month.
ie. If the items go in March 26th, they will leave by 11:59 PM April 30th.
Yuroppa
Twinkles_the_Kat
items
Hello!
Can we get a flair for Angel subscribers?
Hello!
Can we get a flair for Angel subscribers?
We've got some plans! But it will likely take some time because of how we want to implement it.
it amy
Albern Puppy
Loyal's Bazaar
Can we please get 1 new item in Loyal's before the end of the year? 1 item a month would be really nice for the store sponsoring our Loyalty to the site.
Can we please get 1 new item in Loyal's before the end of the year? 1 item a month would be really nice for the store sponsoring our Loyalty to the site.
I know we had an update in January, and I have another update coming, I'm just a bit slow to put it out sweatdrop
Seduces
I have a few updates for Loyals planned for the near-ish future.
Seduces
Purrstel
Items I think?
So the wait time for recolors seems to be at around 7-8 months now..
I was hoping it would fix but it's only gotten worse. Is there any plans to fix this?
It seems insane to wait so long.
I remember when the wait time was a month and I know that was back when tickets were more rare and not as frequent as they are now but is there some solution to this? Such as releasing multiple user rigs at once? Adding more user made items to rigs in general?
Just something to push the que up a lot so we can get caught up.
So the wait time for recolors seems to be at around 7-8 months now..
I was hoping it would fix but it's only gotten worse. Is there any plans to fix this?
It seems insane to wait so long.
I remember when the wait time was a month and I know that was back when tickets were more rare and not as frequent as they are now but is there some solution to this? Such as releasing multiple user rigs at once? Adding more user made items to rigs in general?
Just something to push the que up a lot so we can get caught up.
We are only a limited amount of team members that even at times the current release schedule can be very tight on us.
Jumping on your suggestions:
-"Such as releasing multiple user rigs at once"
These rigs require 10-12 non-user recolors as well as 15 usermade recolors. Releasing multiple at once is just not something that can happen without even longer delays between the rigs and in turn solves nothing.
-"Adding more user made items to rigs in general"
We tried this for a few months from around....I BELIEVE October to January and the issue ended up with us having to work overtime basically on our free time to produce even more to keep up with releases, which is completely unfair to the recolor artists and the user when it comes to quality assurance.
Ticket releases have slowed down a lot, and when we do release them we feel we are at a position were we can stand to take a few more limited amounts of orders that wont push the queue waits even further.
When it comes down to it, we are doing the best and fastest we can.
Lanzer
Strawbaerry
Other
Are you guys able to figure out a solid plan that can tackle this unstoppable hyper inflation? The introduction of the Platinum currency did not do much. And the constant increase of CS prices doesn't help either.
Are you guys able to figure out a solid plan that can tackle this unstoppable hyper inflation? The introduction of the Platinum currency did not do much. And the constant increase of CS prices doesn't help either.
We do need to have more ways to take in gold as Gaia consistently give out large sums of gold every day. We do try to curb the effect with things like the Valentine's event being more of a gold sink, though the response from us doing so had been mixed. We'll keep trying to have more gold sink events to help curb inflation.
Lanzer
Soranoo
Lake Kindred
There seems to be an issue that after equipping the kin to you in game, that after a few minutes it won't show up with your avatar in the forums unless you go back and reequip it. Some of us like to showcase kin that way, so it's disheartening to have it there for a moment and then vanish.
There seems to be an issue that after equipping the kin to you in game, that after a few minutes it won't show up with your avatar in the forums unless you go back and reequip it. Some of us like to showcase kin that way, so it's disheartening to have it there for a moment and then vanish.
We'll look into that bug. We did made some changes to optimize the code and it might need some debugging.
it amy
I Noticed You
Items - Alchmey???
SUPER RANDOM question but since PopSquare is gone...will these ever be used for something? It was teased they would be but....
SUPER RANDOM question but since PopSquare is gone...will these ever be used for something? It was teased they would be but....
O ya I we have something in mind, I just need a lil help with the formula creation part
Seduces
Aerdian
Items: Shady Talker
Any plans to re-position these mouths? They seem to use the exact placement of the original facemod they were sourced from, which in many cases not very aligned to the default eye/nose position.
Any plans to re-position these mouths? They seem to use the exact placement of the original facemod they were sourced from, which in many cases not very aligned to the default eye/nose position.
So as the "creator" of the talker, I have a few things to note on this.
1. When talkers were originally released, they were direct pulls of the mouths and unaltered, so it was meant that we would keep them in those spots just so you can use different eyes with it. In the past however I have made adjustments of a few. For this one, I did test both genders and thought the placements were okay based on the original mouths. My thinking is that once you move the mouth too much, it immediately loses the charm of the positioning it had and just becomes an average mouth.
2. For those 3, i will consider going in a making adjustments however, will they be in a perfect location for use with every beard or eye mod? Probably not.
With a lot of mouths, putting them in the "correct" spot is not something that works for all of them.
3. I will also look into the mouth that doesn't play well with darker skin tones and make it work the best I can for everyone. I didnt know the original face didn't work that well on darker skins before I pulled the mouth.
Originally I planned to address these concerns on release date, however I was moving and without internet but I wont pretend I wasn't hurt by a few of the comments on it...but i digress!
I will look into edits now.
