February 20th

[NPC] Gaia Staff
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Welcome Back!

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- Features -

Will Spinami be fixed or updated?

It's been showing up blank, missing items or not popping up at all for me and some others. For myself, it has not popped up at all, and I have not been able to play Spinami for about 2 months.


We will fix Spinami shortly, there seems to be some caching issues.

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Features?

Hey just a quick suggestion. Can we please get a "remove from wishlist" link on item listing pages? It would be super convenient.


We will add the "remove from wishlist" if item is already in your list

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Events

Currently, the Cook Off achievements aren't granting. Can this be looked into?


Achievement issue for cookoff should be fixed.

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Events:

Can you fix the "Error deducting items, reload and try again. serial_not_in_owner_location" bug which happens when we only have one Valentines 2k19 Ingredient: Secret Ingredient which we try to keep in temporary storage, locker or even try to sell it?

Considering there's only one way to get them, and that they are used in the alchemy formulas, one might want to set a few aside until they have enough wing stickers to buy the components and craft them. Yet... we can't this way

Edit: Even sending it through gifting without having the sender opening it is bugged


We will adjust the game so it won't complain if special ingredient isn't in your main inventory


Lanzer
American RoadMap
MOBILE

Will the Excitable Emoter Achievement work on the new mobile app? Thanks.

"Excitable Emoter (Hyper, Texting, Emoter, Texter)
"Awarded to any Gaian who discovered the secrets of Geemoji!" ➔ ""


Yes, though I think the current UI doesn't have the list of emojis you can click on, you have to type them in by hand. We will be adding emotes soon onto the UI.


Lanzer
ElegantlyLuminous
Games // Lake Kindred

I saw in the newest Pledge announcement that LK is going to be getting some updates. Woohoo! (Also, some excited, embarassingly clumsy flailing.) Any hints? ninja


We plan to make a tougher stage and boss. Much details still to be ironed out. I'll share them on ATS as soon as we have more.


Lanzer
I Flavour of Life I
Items

Will users someday have the ability to give input on future username flair designs, either through contests or project custom? 👀


That's a great idea. I'll pass that down to the team and see when we could hold a contest.


Lanzer
Ozzy the Dreamer
Features

Could you please add a 'Newest to Oldest' option when searching items in the marketplace?

That would help SO much when trying to stay up-to-date on all your favorite item colors/themes/etc.


Hmm, the engine does have sorting options, I'll make sure the frontend provide switches for them.


Jak Bauer
Champiri
Gaia IRL

Any plans to do conventions again in the future? whee


Hi there,

No specific plans right now, but when we do we will let you know!


Lanzer
Purrstel
Features ?

The recent visitors is still broken on profiles is that on your list by chance?
It'll show a person sometimes for like a minute but then it just wipes clean again. I miss when it showed everyone that visited in the last like 3 days.


I didn't know that's broken sweatdrop Will look into it later this week.


Jak Bauer
babyl10
Events

Is the next event gonna be this much of a gold sink? emotion_skull


Hi there,

We had been asked for another gold sink for awhile. But each event is different so who knows? smile
Lanzer
I'm sure the mechanics of the next event will be different, though we had been having gold sink in mind from the request of many Gaians over the past few months.


Lanzer
rheostatic
Currency System

Do we have a general ETA when we're going to be turning over to platinum even if it's just like "hopefully in summer" or "sometime this year"?


There are quite a few things we need to get ready for the switch over. There are a lot of concerns from current Gaians who are not switched over yet and we don't want to swtich so abruptly.


Lanzer
animoni
Feature

Are you planning to remove Spinami in the future? I'm getting less and less item from them. A large area are blank.


There is a bug where items doesn't show up for some Gaians. We're still trying to identify and fix this issue. Sorry for the delay.


Lanzer
Nimty
Features?

Is there anything that can be done to fix this? I hate that I actually can't exit the pop up for having a full store, i have to exit the page and reload another lol
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Please provide the URL in which you're seeing this error, and we can fix it.


Lanzer
Strawbaerry
Items

When will the Premium Sparkle bug in inventories be fixed?


I'll add that to the bug list. sweatdrop


Jak Bauer
MissJewelsOfChrist
Banned Accounts
hi there i just wanted to ask is there a way you could give an email out to those you banned and give em a second chance? i feel that gaiaonline is going too crazy with the banning like youtube copyright bans. just banned no warning or reason not even who was the one who called the ban on them or investigate the one who initiated it
this might be personal (and risky)
but know im a huge fan of GaiaOnline since march 29 2009 (and autistic so i could have a meltdown if i lost my account) and my friend Wulffe didn't deserved to be banned. he never sold anything he was just a giver he never asked anything in return and just a simple gaian.
i hope you think about the bans better cause if you keep banning and hit the angel supporters by accident than thats it thank you for your time reading this smile


Hi there,

Anyone can appeal their ban by filling out a Ban Appeal ticket in our Help Center.

All bans are filed for a reason. If you have an account that has been banned and you don't know why, you can inbox a Moderator or myself and we would be glad to give you the reason.

Unfortunately we can not discuss any user's ban with someone who doesn't own the account. Please have your friend file a ticket and we can discuss it with them.

We do not ban people by accident, whether they are angel supporters or not. All bans are looked at by multiple people before they are applied.


Lanzer
Nephi Adarna
Question Category: Shops/Features?

When browsing the marketplace, it is very daunting to try to search for paw items. Searching for "[animal]" and "pawstamp" yields different results, and searching for "[animal]" brings up many items that are not exclusively pawstamp items. In the shops there is a way to filter only paw base items, so I assume they are somehow tagged on the back-end as being paw base items.

Is there a possibility to have an [animal] filter added to the drop down for the search in the marketplace?

Being a paw user is hard enough as it is without it being made difficult to buy our items.
:C


There should be a better way to filter results. I will look into adding such a filter while adding sorting options to marketplace search.


Lanzer
Darc Nightgale
Feature

Lanzer, last month I had asked about addin' achievements each month when to the 2.50 donation.

I wanted to add on to that idea.
My idea is when you donate you get a gift box and when you open it you would have a choice of an item that changes the color of your name. Like what they did the last two months. Or an achievement for the month. That way you could gift or sell the gift box, so if people that can't donate would still have a chance of gettin' the item or achievement. That way each month we could have at least 1 achievement, even if it's somethin' simple.

Also, Thank you for the achievements for the Valentine's event.


Thanks again for the suggestions. I'm working on upgrading our achievement system so our team can add more achievements easier.


Yuroppa
Nimty
features

sooo when are we getting the new TD color rotation User Image - Blocked by "Display Image" Settings. Click to show.

Soooooon. It's being worked on currently!


Lanzer
Purrstel
Items

About the newer pledge items-

Can you please put in the description or somewhere when there is a glow and when there isn't? I was really upset when I purchased that Valentine's Gift and there wasn't a glow and no way to try it on/see if it had one or not. Thanks.


The pledge items which you purchase from the Gaia pledge page are the ones with the glow, while other forum flares are available through events and other places. We definitely need a better definition between the pledge items and forum flares. Sorry for the confusion.


Lanzer
Katrina Katherine
Item perhaps?

A few weeks ago someone mentioned that a whole lot of rigs have the 'continue' and 'stop' buttons on top of each other, or widly spaced out, or in other odd positions, and I believe Lanzer said to make a list of the ones that do that. Where would one go about posting such a list? Would it go in the bug report forum? Or should it be messaged to a staff member?


Please post any items here in ATS or you can PM me directly. Thank you!


Jak Bauer
Neshira Namea Returns
Uh..account?
Is there a way to request that all of our previous posts be deleted or hidden (except from staff of course) if we want to "start fresh" so to speak?


Hi there,

You can file a General Inquiry ticket in our Help Center. You will be asked to verify you own the account. Once that is done we will see what we can do about removing your posts (tho we may not be able to remove them all due to technical limitations). Please be aware the queue is quite long so it may be awhile before you get an answer, sorry.


Lanzer
Zu Xiu
Feature
Would it be possible to have our Gaia Pledge flares to appear in Town 1, 2 and 3?


We can make it happen on Towns 3 for sure, but not for Towns 1 and 2, mainly because we can't do much about flash code.


Lanzer
Sir Valen Pureheart
Games zOMG

Old Station/The Train & Fountain Game Comeback

Will it be back soon enough? I can't wait to try and see it again and visit again within the game. biggrin
Old Tutorial: Would be nice to have an option to do it again and the player can have a choice (like a Pop-up Menu) whether to do the quick tutorial (The current tutorial in Village Greens) or a comprehensive tutorial one in the Train. Also, the stairs in the Waterworks to the Train Station is still inaccesible.
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[several other zOMG!-related questions Lanzer didn't address]
Easter Event 2k19
Will it happen next month March or by April or both? It would be nice if the seasonal events lasts longer than a week, much even a month or so. 3nodding

Whisper / Jabber Broken
Any updates on rebuilding and fixing the Whisper/Clan Jabber Server? It's practically impossible to contact anyone privately in-game anywhere without Whisper. sweatdrop

zOMG 10th Anniversary Celebration/ Integrity Event?
People are waiting for the official announcement about the re-release of Integrity Ring through an event or a new quest for players to get it but got shadowed as time goes.

Better Quest Resetter that can actually RESET Main Quests?
Will it be fixed? Main Quest Chains are still broken like Gustav are either silent or doesn't accept/complete the questline and skips towards his normal dialogue, and for that reason, the quest is stuck on an endless loop. Looking through the groovy scripts that was gave a long time ago (need more scripts like all Monster and Rings , Player Stats (especially the groovy script for G'hi) plus more Areas scripts please! to be released which can be found in this link -> https://gitlab.com/lanzer/zomg), there seems to be a flaw where variables needed doesn't get reset to certain values to meet, as to reset the quests. I think the player data quest variables are the problem that needs to be reset. Just an opinion though. But that could risk other players which have completed the quest already so its a risky decision. sweatdrop

"Goof Course" Badge and New Upcoming Badges?
The grant for the badge for discovering the Goof Course is still broken. Needs bug fix as well. Also, will the Labtech and Seacycle Badges be added soon?
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Games - Adobe Air saving zOMG (with a possibility of modding!) ,HoC and Moga and all Gaia's Flash Mini- Games!
This is great news! heart It means that everything can't be discarded and have its second life through this extension! zOMG will have a possibility of having mods/private servers because of it? Mini-games would work again, finally? 3nodding


We're putting all our time on the mobile app right now, so not much time could be placed on other games for the time being. I should have some time to look into adding the old station next week. I don't think I can restore the fountain game. I tried getting the game back up but some map assets are missing. crying


Lanzer
babyboo17forever
Items

Is the game item trade bug being looked into? When trading game items such as charms and potions that stack the items are not going into invo even after trade is finished. issue has been going on for at least 2-3 weeks.


Uh oh, we'll look into the issue this week. Do the items return to the owner after the trade?


Lanzer
Pandy Belle
Games- zOmg

Hi Lanzer

I brought up last week that the zomg servers are messed up. One day there will be one server, next day there are two instead of three servers. Also, they are really laggy. You said you would check it out after ATS but I guess you forgot. sweatdrop

Can you please look into it?


We've fixed the scheduler and the servers had been getting their resets every day. Is the lag happening when there's only one server?


Lanzer
Mielyn
Arenas
Seems like the avatar arenas are finally back up and almost working properly. ('View all' link still not working) When will the prize money amount change to reflect the inflation? I understand that the project to completely update arenas may not be a reasonable option this year.


I'll add that to the bug list, and we should be able to up the prize money considerably. Thanks for letting me know.


Lanzer
Lewdia Quimbly
Features

NPC Dating or such.

Is there ever a possibility that users could have a short relationship with the NPC characters where they date/collect titles/gain special RIG items as a general feature of Gaia.

We've had a few events in the past and it does kinda fit Gaia's anime aesthetic to have a user "In a relationship with Liam" for a week before they break up.


We do have some NPC related features in mind, from adding NPC as friends to mini events with NPC. Nothing solid yet, but we will try to incorporate that with upcoming events.


Lanzer
Sir Valen Pureheart
MoGa: Is the approach in fixing HoC when it was down the same for Monster Galaxy? Also, if HoC works on the Main Site, then why not MoGa too?


HoC was built from the ground up to work on both Gaia and FB. Moga was built to work on FB and with Gaia through an interface program. Once the company which made the interface program went out of business, the only way to make things work would be to re-write the backend, and that would be a month of work that would only be worth it if most Gaians will participate in the game.


it amy
mowsiee
Items

The animal base anniversary is coming up. It would be totally adorable if we could get a little pawstamp flair gaia_pawstamp I know a lot of people that would love running around with it on. Could this maybe happen? emotion_kirakira


Oh that would be adorable huh 👀I wonder what animal anniversary holds gaia_pawstamp


Jak Bauer
bug toots
Jak Bauer
bug toots
Items
I cant support the site by buying a flair. I try both the Paypal links and it outsources to a blank page.


Hi there,

What browser are you using? Does this occur when you use a different browser? Or when you use another computer? Do you have an ad blocker/popup blocker addon or extension?

Just tried it on Firefox. I do have a popup blocker extension, but it comes up as a separate webpage and not a popup. I havent tried it on another browser. I'll try Safari on my phone, thank you.


I hope that works. If it doesn't go ahead and disable to popup blocker, sometimes they get a bit ambitious and block things they shouldn't smile


it amy
L3G1T
Items

Flashback Pass Day 3 won't open for me and it's after 4pm. sad

I had an alarm that went off at 4 PM and I thought my alarm was for ask the staff sweatdrop It should be open now (and I'll be sure to better label my alarms!) My apologies for the delay!


Lanzer
The Impetuous
Question Category Gaia Pledge Flairs.

I guess I'd really like to know why Gaia Pledge Flairs and the like (without flairs) are allowed to be sold and purchased off the marketplace? It was an upsetting discovery when I realized how much it devalues the purpose of supporting each month to keep the site going, especially when anyone can pick it up with virtual currency, even those who don't care if Gaia sinks or swims.

I sincerely feel like people who support you each month should be rewarded with exclusivity and that it would encourage more people to pay $2.50 if that was the only means of obtaining it.
There is a big difference between using real cash to buy from the cash shop and sell on the market for virtual profit, than paying real cash to make sure the site keeps going month by month. One is casual and the other is dire.

It's honestly really upsetting for me personally and I'd like to know why it has to be this way, and if changing it could be considered? I don't see anything wrong with gifting flairs as it's already allowed, because the gifter is still paying for it and if they don't want it anymore it can be trashed. Just really discouraging for me as a supporter to discover all this just so recently.


I'm sorry you felt this way towards how the pledge items operate.

The Gaia Pledge items follows the original donation item's model, where users who contribute are doing so to help support Gaia's operation, with who end up wearing the donation item being a secondary aspect.

Those who support Gaia often purchase more than one of the same item, and if we gate that aspect and give no incentive for our supporters to share their purchased items, then Gaia wouldn't have the funds to exist today.

If we only allow gifting to occur, Gaians would instantly setup shops on the forums where items would be given to those who pay. It comes down to whether we set the item as soul bound or not, and at the end, we decided not to. Hope you understand our point of view.


Jak Bauer
Neshira Namea Returns
Email
Is it possible to change the email tied to our account if that email is already tied to a previous account that we no longer have access to?


Hi there,

No, if it is attached to another Gaia account you can not use it. You can file a General Inquiry ticket in our Help Center asking for it to be removed from your other account. You will have to verify you own the account first. Please be aware the queue is backed up a bit, sorry.


Lanzer
XoxGolden_AngelxoX
Events

4,700,000,000 to make chocolate... and its 100,000,000,000 for one stove, plus more for more stoves? And a three hour wait time? Fix this. Do not do this in future events, this is incredibly hurtful to all players, whales and non whales alike. Not fair to players who do not have the time on their hands to farm 100,000,000,000 gold/10000 plat becuase of school/college/jobs (especially players with jobs, since they put money in Gaia's pocket). So my question is, will we see more events that are this expensive in the future? I'd also suggest adding some event emojis to be added per event for bumping in the event forum, to show everyone which team we decided to join in this event?


I'm sorry if the event end up being too costly to gain the rewards. We setup the event to be more of a gold sink but for future events we will balance things out some more.


it amy
GentleRalts
Event

Is Praline a bear cub or a hamster?

He's a bear!