[NPC] Gaia Staff

Welcome Back!
Quote:
Features
Will Gaia ever host a username clean-up for accounts inactive over so many years, to free up names people may want?
Will Gaia ever host a username clean-up for accounts inactive over so many years, to free up names people may want?
We likely won't host a massive clean up event as usernames are the most reliable way users have to log back into their old accounts. However we do allow you to try an obtain an old name by filing a ticket to our Help Center.
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Features
Is there a timeline on fixing the mobile app? Even if you don't push the completely re-vamped 100% better app, it would still be nice to be able to use the app! The daily chance on there has been broken for months! Posting is horrible, there is the default gaia purple behind the announcements so you can't read them at all...
I guess what I'm asking is this: When do you guys think these problems will be addressed or the new app will be released?
Is there a timeline on fixing the mobile app? Even if you don't push the completely re-vamped 100% better app, it would still be nice to be able to use the app! The daily chance on there has been broken for months! Posting is horrible, there is the default gaia purple behind the announcements so you can't read them at all...
I guess what I'm asking is this: When do you guys think these problems will be addressed or the new app will be released?
We're aiming for public beta for one part of it in two weeks!
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Forums
Forums
I've "closed" so many forums over the years that I wish they would just be deleted off of the website. Is there anyway you could create an option for us to permanently delete our topics under our "My Topics" page, even if it doesn't technically delete the forum off the website?
Forums
I've "closed" so many forums over the years that I wish they would just be deleted off of the website. Is there anyway you could create an option for us to permanently delete our topics under our "My Topics" page, even if it doesn't technically delete the forum off the website?
We're looking into ways to allow you to delete, or request a way to delete, your threads.
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Features
Question: This relates to the opening of moderator volunteer positions to users on the website. I am wondering what the reasoning behind only allowing users to apply who have a substantial reporting history. What's the harm in opening up this opportunity for everyone who wants to apply?
Question: This relates to the opening of moderator volunteer positions to users on the website. I am wondering what the reasoning behind only allowing users to apply who have a substantial reporting history. What's the harm in opening up this opportunity for everyone who wants to apply?
We ask for a reporting history for a few reasons. The first is to see that you have a desire to assist in the community you are part of. The second is to see if you can identify various violations across the site. The third is that is gives us an idea of what kind of activity level you have across the site when it comes to helping out the community.
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GCash and Subscription
What's the point in subscribing when there are constant sales for bonus cash?
What's the point in subscribing when there are constant sales for bonus cash?
There are many other benefits to subscribing besides the Gaia Cash that you get when you make your initial purchase for the month. You get an extra bonus on any other future Gaia Cash purchases you make so long as you have a subscription, so while others may get a 150% bonus, you'll get a 160% bonus (if you're on the $20 level) on your purchases. You'll also get access to Cloud 9 and a Sealed Angel Item each month.
Zero Omega
Jisen Meizuki
Feature
Apparently, there's an error where those who cancelled their Angel subscriptions are somehow able to redeem the tier rewards. Is there a way to fix the error?
Apparently, there's an error where those who cancelled their Angel subscriptions are somehow able to redeem the tier rewards. Is there a way to fix the error?
This should have been fixed, if you're still seeing it happen please let us know!
Lanzer
Castiel Lover
Items
Is Spinami supposed to have bundle exclusives? Because it has the exclusive (Peppery Pupil Student A) from Enigma Institute Special Bundle just added to it today...
Is Spinami supposed to have bundle exclusives? Because it has the exclusive (Peppery Pupil Student A) from Enigma Institute Special Bundle just added to it today...
Before I check with the art team, is the item not supposed to be available outside the bundle?
Lanzer
`Hydro
Shops
Will the double prism ticket ever appear for sale again?
Will the double prism ticket ever appear for sale again?
I remember the answer is that yes but only in low quantity.
codemonkey37179
Shrimp_Man
Marketplace
Can we please be allowed to wishlist game items? It would be very helpful for those of us that do alchemy.
Can we please be allowed to wishlist game items? It would be very helpful for those of us that do alchemy.
I might be looking at the wishlist feature soon. I've made a note to look into the possibility of adding game items.
Zero Omega
solfef2
Misc.
This was posted in Staff Alerts on June 9th '17. Can we have any kind of update on the situation? Is it still happening? Almost done? Will it not happen after all? Any sort of clarification would be greatly appreciated by those of us who still have unresolved tickets in limbo.
This was posted in Staff Alerts on June 9th '17. Can we have any kind of update on the situation? Is it still happening? Almost done? Will it not happen after all? Any sort of clarification would be greatly appreciated by those of us who still have unresolved tickets in limbo.
Jak Bauer
Help Center Update!
Hey Gaians,
We are in the process of completely revamping our Help Center under a new partner. During this time you will still be able to file tickets but will not be able to access your old tickets. We do still have your old ticket data on file and archived for historical purposes. If you have an existing ticket that has not been replied to, we are in the process of trying to import that ticket data into our new system. If you wish to file a new ticket regarding your situation, we suggest that you do so so that you don't have to wait on export and be any further delayed. Our new Help Center is still in its infancy stages, so we apologize for the minimal lay out thus far, but rest assured it will be alive and kicking in the future! We want to thank you for your patience and understanding as we revamp the Help Center and ticket flow process to be quicker and more efficient.
Hey Gaians,
We are in the process of completely revamping our Help Center under a new partner. During this time you will still be able to file tickets but will not be able to access your old tickets. We do still have your old ticket data on file and archived for historical purposes. If you have an existing ticket that has not been replied to, we are in the process of trying to import that ticket data into our new system. If you wish to file a new ticket regarding your situation, we suggest that you do so so that you don't have to wait on export and be any further delayed. Our new Help Center is still in its infancy stages, so we apologize for the minimal lay out thus far, but rest assured it will be alive and kicking in the future! We want to thank you for your patience and understanding as we revamp the Help Center and ticket flow process to be quicker and more efficient.
Unfortunately it's not something I have an update on at the moment. We do have the tickets backed up to various XLSX files, but currently no update on the import process itself. For the time being I would highly recommend actually filing a new ticket so there is a new one on file for the situation you are inquiring about.
Lanzer
Memoirii
Features
Hi staff~~
A few weeks ago I posted this thread. In short, I was asking for a minimized version of item previews in avatar dressup. Any thoughts on this or the possibility of implementing this in the future? I'm not sure how complex it would be to change!
Hi staff~~
A few weeks ago I posted this thread. In short, I was asking for a minimized version of item previews in avatar dressup. Any thoughts on this or the possibility of implementing this in the future? I'm not sure how complex it would be to change!
I can quickly hop in and make the window expanding. Should be a simple addition. I got confused about this feature before I saw the screencap and realized which preview image we're talking about. sweatdrop
Lanzer
Zozo the Stray
Events
Hello again! Any news on when we may see new developments in the NuGen/Committee plot?
Hello again! Any news on when we may see new developments in the NuGen/Committee plot?
L0cke had been locked in a box working on some side project but we'll grab him as soon as he's free.
Zero Omega
2sammygate
Zero Omega
Brule Latte
Games
When will you release the fishing trophies?
When will you release the fishing trophies?
We're still working through the verification of all the winners, so unfortunately I don't have an update at the moment but we do plan to try to get them out as soon as possible.
please beware of trolls accusing innocent people of botting. they're just jealous.
We have our own back-end ways of verifying botting and a team that has been verifying the bots in Fishing for years, so no need to worry about false accusations.
Zero Omega
2sammygate
misc
so why ARE the majority of NPC profiles private?
so why ARE the majority of NPC profiles private?
They're blank, default, and boring!
Lanzer
Sara Not Friend
Items
Are there ever going to be more mecha/robot items released? I'd love to see some stuff inspired by like Pacific Rim etc as well as anime mecha
Are there ever going to be more mecha/robot items released? I'd love to see some stuff inspired by like Pacific Rim etc as well as anime mecha
I do need my Striker Eureka mech suit.
Zero Omega
Kitteh Faye
Games
Recently there was a 'dumpster dive troll' where you could pull pretty much nothing but one item for 3 days straight (someone used several accounts to dump in at least a hundred thousand of ONE item)
Is this against the TOS somehow, or is there any way for this to be preventable in the future? Personally it doesn't sit right with me that you can use a site feature/game to troll the entire userbase like that with no consequence or way to avoid said 'troll' without just not using the feature in general, and I feel that it's not really ok that you have to stop using a game, part of the site itself, to avoid a troll whereas in places like forums, flash games, ect you can report trolls or ignore them
Recently there was a 'dumpster dive troll' where you could pull pretty much nothing but one item for 3 days straight (someone used several accounts to dump in at least a hundred thousand of ONE item)
Is this against the TOS somehow, or is there any way for this to be preventable in the future? Personally it doesn't sit right with me that you can use a site feature/game to troll the entire userbase like that with no consequence or way to avoid said 'troll' without just not using the feature in general, and I feel that it's not really ok that you have to stop using a game, part of the site itself, to avoid a troll whereas in places like forums, flash games, ect you can report trolls or ignore them
Unfortunately unless there is some pretty direct evidence that the user is doing it for the purpose of trolling the userbase, there isn't much we can do from an enforcement stand point. The intent of the feature is to throw out items and other users can claim them, someone throwing hundreds (or thousands) of the same item in isn't really trolling unless there is something out there to the effect of the person saying, "I am doing this to troll the other Gaians because I know it pisses them off."
Lanzer
StarIore
Features
Since we have buttons that allow us to turn our avis around and sit down on the avatar dress-up page, could we please get a button that allows us to either save or view our avatars facing either left or right?
Sometimes avatars come out looking completely different based on whether they are facing left or right and I would love for that option in the main dress up area. I mean I could go view how it looks in the avatar builder from all positions but I think it makes more sense if there was a button too in the dress up page.
Since we have buttons that allow us to turn our avis around and sit down on the avatar dress-up page, could we please get a button that allows us to either save or view our avatars facing either left or right?
Sometimes avatars come out looking completely different based on whether they are facing left or right and I would love for that option in the main dress up area. I mean I could go view how it looks in the avatar builder from all positions but I think it makes more sense if there was a button too in the dress up page.
I'll look into a preview button for horizontal swap. First time I've heard of this request though.
Lanzer
Jisen Meizuki
Feature
We see there's a new feature in the inventory and that is the items now have tags. However, are the tags universal to the community or private if we put in the suggestion?
We see there's a new feature in the inventory and that is the items now have tags. However, are the tags universal to the community or private if we put in the suggestion?
All user submitted tags will be public once they are approved.
Zero Omega
Kitteh Faye
Misc
I had a ticket open on another one of my accounts regarding restoring some of my mules (I lost access to the old emails I used so I couldn't do password recovery) and I was able to prove all the accounts were owned by me but before I could resolve the issue/get said accounts recovered I kinda derped and forgot about the ticket (the reply was sent to my junk mail ><) and it got closed sweatdrop
How should I go about either reopening the ticket or getting a new ticket opened?
I had a ticket open on another one of my accounts regarding restoring some of my mules (I lost access to the old emails I used so I couldn't do password recovery) and I was able to prove all the accounts were owned by me but before I could resolve the issue/get said accounts recovered I kinda derped and forgot about the ticket (the reply was sent to my junk mail ><) and it got closed sweatdrop
How should I go about either reopening the ticket or getting a new ticket opened?
If your ticket ID starts with "5630-" then go ahead and file a new ticket in our Help Center.
If your ticket does not start with "5630-" then you should be able to reply to the e-mail and have it be re-opened.
Yuroppa
Princess Kunzite
Items
Can we maybe see the return of the Double Tie Dye Ticket soon? I know of a couple of friends on the hunt for it, as well as many others I'm sure, and are wanting to buy it if it can be re-added to the CS. Last time I was able to find a release of these was back at the end of January, so it's been quite awhile.
Can we maybe see the return of the Double Tie Dye Ticket soon? I know of a couple of friends on the hunt for it, as well as many others I'm sure, and are wanting to buy it if it can be re-added to the CS. Last time I was able to find a release of these was back at the end of January, so it's been quite awhile.
We only have a couple of Recolorists who handle the fancy Double Ticket schemes. Currently they have a lot on their plates and we're not ready to add to their workload. As soon as we have the resources to handle it, we can make more tickets available.
This actually goes for all tickets as well; as soon as we can handle it they will be available!
Lanzer
Pedrique
Features
Are you aware that some items in the inventory will not provide any tags for the new add/report item tags system? But if you check the item on MP they're there.
Are you aware that some items in the inventory will not provide any tags for the new add/report item tags system? But if you check the item on MP they're there.
If there is a specific item, please let me know what it is as it's difficult to comb through them to find the ones you mentioned. Thanks.
Zero Omega
Happy _Tropical_Flower
Features/Forums/ AMC Forum Rules
Hi Gaia Staff,
A few weeks ago, I made a thread in the Site Feedback about updating the Anime/Manga/Comics forum’s rules for posting a thread. Seeing as how it is so easy to get a thread binned in that forum, I was wondering if the rules in it could be changed in the futre?
For example, here are the current questions you cannot post about in a thread or else it will get binned:
- "Has anyone seen/read?"
- "Does anyone like?"
- "What do you think of?"
- "I love/hate"
- "Does anyone remember?"
- "Is anyone watching/reading?"
- "What show/character is this?"
- "What show is from?"
- "Recommend me an anime"
- similar one line response topics
Now seeing as anime is a niche market now and is not as popular as it once was, I think the forum rules post guildlines should be more like this… If you post a thread in the AMC, these topics must be covered:
- I like ‘X anime’
- Why you like ‘X anime’
- Explain more about why you like ‘X anime’
- Added optional fluff like asking what everyone’s favorite characters of ‘X anime’ is, comments about its mangaka, DVD/Blue Ray releases of series, etc.
The old rules as they are absolutely dreadful when one wants to discuss an anime and the only thing you can ask the forumsa’s audience is if they like the anime you want to talk about which is breaking the current forums rules. In other words, it is almost impossible to make a discussion topic about any old anime. The forum is THAT SLOW.
Can you please update the AMC’s forum rules in the near future? It will really help getting thing up to speed in that forum again.
Thank you! emotion_bigheart
Hi Gaia Staff,
A few weeks ago, I made a thread in the Site Feedback about updating the Anime/Manga/Comics forum’s rules for posting a thread. Seeing as how it is so easy to get a thread binned in that forum, I was wondering if the rules in it could be changed in the futre?
For example, here are the current questions you cannot post about in a thread or else it will get binned:
- "Has anyone seen/read
- "Does anyone like
- "What do you think of
- "I love/hate
- "Does anyone remember
- "Is anyone watching/reading
- "What show/character is this?"
- "What show is
- "Recommend me an anime"
- similar one line response topics
Now seeing as anime is a niche market now and is not as popular as it once was, I think the forum rules post guildlines should be more like this… If you post a thread in the AMC, these topics must be covered:
- I like ‘X anime’
- Why you like ‘X anime’
- Explain more about why you like ‘X anime’
- Added optional fluff like asking what everyone’s favorite characters of ‘X anime’ is, comments about its mangaka, DVD/Blue Ray releases of series, etc.
The old rules as they are absolutely dreadful when one wants to discuss an anime and the only thing you can ask the forumsa’s audience is if they like the anime you want to talk about which is breaking the current forums rules. In other words, it is almost impossible to make a discussion topic about any old anime. The forum is THAT SLOW.
Can you please update the AMC’s forum rules in the near future? It will really help getting thing up to speed in that forum again.
Thank you! emotion_bigheart
I agree that the rules for A/M/C are pretty outdated given the speed of the forum now and am totally in favor of having new rules/stickies/etc. That goes in general for the rest of the site where we need to review forum rules, but A/M/C has a special bias in my heart because it was my home forum as a user and home forum as a mod.
Lanzer
NakedUnicornSexParty
Misc confused
So when you block someone their threads still pop and but you can't view them same when someone has you blocked is it supposed to be that way or is that a glitch
So when you block someone their threads still pop and but you can't view them same when someone has you blocked is it supposed to be that way or is that a glitch
Which URL is the page that is displaying the thread for you?
Lanzer
Dangerous Tinfoil Shoes
Event
In one of the last few ATS someone asked about an item sink event and I think it was answered that you were working on one? Can we expect that to come soon or later in the year?
In one of the last few ATS someone asked about an item sink event and I think it was answered that you were working on one? Can we expect that to come soon or later in the year?
That idea had been discussed in event meetings but currently we're working on other ideas. Probably later in the year.
Lanzer
Chrystal Liena
Games - Lake Kindred
Will LK be getting any updates for Easter?
Will LK be getting any updates for Easter?
The upcoming event will be forum based, not sure if we have any LK component this time around.
Lanzer
sheepcakes
Features Guilds & Post Styles
Can we get the new post styles added to guild posting?
Also, guild posting has a post style called Honey that doesn't actually work, and also is not shown in forums.
Can we get the new post styles added to guild posting?
Also, guild posting has a post style called Honey that doesn't actually work, and also is not shown in forums.
We need to port the new forum system to guilds, but for the time being, I'll look into the other post styles.
Lanzer
Jisen Meizuki
Feature
On the Spinami, there's an error. Whenever someone lands on an arrow when using the free spin, instead of moving to the next inner circle, it just hands the item and that's it. Can it be fixed to let those who lands on the arrow?
On the Spinami, there's an error. Whenever someone lands on an arrow when using the free spin, instead of moving to the next inner circle, it just hands the item and that's it. Can it be fixed to let those who lands on the arrow?
That's odd, I'll check on the error tonight.
Lanzer
oBun oppa
Items
Are evolving items ever comming back?
Are evolving items ever comming back?
Unfortunately no, we have had a bad track record in finishing EI items as there are just so much work involved in making them. Maybe shorter ones in the future.
Lanzer
sheepcakes
Everything. No really, everything.
For several weeks (months maybe?) I've had an issue where while I am browsing around any and all parts of Gaia, random thing (images, the entire header, the posting box on the posting page, whole posts, only the contents of a post but not the post bubble, text links, images links, anything) will vanish off the page and will need a refresh to show up again. Gaia is the only place this happens, is there a fix for it?
For several weeks (months maybe?) I've had an issue where while I am browsing around any and all parts of Gaia, random thing (images, the entire header, the posting box on the posting page, whole posts, only the contents of a post but not the post bubble, text links, images links, anything) will vanish off the page and will need a refresh to show up again. Gaia is the only place this happens, is there a fix for it?
We have had problems with our image provider since we upgraded our servers. We had fixed any problems that we know of, but I have a sneaking suspicion that there's more to fix.
Lanzer
Misfit Thunder
Games
With zOMG being back up for a year now, will anything new be added to it? It's definitely gone back to being barren because of how stale it gets, and with the many bugs in it, and how it's gone the way of Lake Kindred of being just a gold/platinum farm zone, adding something or some things new would definitely help it out.
With zOMG being back up for a year now, will anything new be added to it? It's definitely gone back to being barren because of how stale it gets, and with the many bugs in it, and how it's gone the way of Lake Kindred of being just a gold/platinum farm zone, adding something or some things new would definitely help it out.
We only have small updates for zOMG, as flash content is very hard to receive updates. It's hard to find help in adding flash content and any new effort had been focused on HTML5 moving forward. I wish we can put more time into adding more content for zOMG also.
Lanzer
unknown ghost
Features
May we please have more long-term non-limited time achievements to work towards? emotion_bigheart Nothing as tedious as Wing Mastery, but a fresh batch of achievements would be lovely. My "Available Achievements" section is so empty.
May we please have more long-term non-limited time achievements to work towards? emotion_bigheart Nothing as tedious as Wing Mastery, but a fresh batch of achievements would be lovely. My "Available Achievements" section is so empty.
Yes I'll remind the event team to add more long term achievements
Lanzer
basselope7
Items/Features
Do we know yet when the frozen/soulbound icons and their functionality will be restored to inventory?
Do we know yet when the frozen/soulbound icons and their functionality will be restored to inventory?
Oh no! That bug totally fell through the crack. I'll work in it later today.
it amy
houjun-san
Events
Any new events in Gaia? Got nothing else to do here
Any new events in Gaia? Got nothing else to do here
I heard Easter is soon! I could be wrong! I've been sleeping for almost a whole month now :0
(it is soon™)