November 8th

[NPC] Gaia Staff
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Welcome Back!

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Features//Games

Will Gaia be getting some kind of animation run update as far as Chrome compatibility goes? To my understanding, Gaia animation runs primarily on Flash, yet Chrome is getting rid of Flash pretty soon. Will there be a new option to support animation on Chrome or will we simply have to use a different browser? There have even been issues with avatars showing up in the Flash worlds.

We are releasing new features on HTML5 because flash is no longer supported, while we cannot renew all flash games that had been built, we can only suggest Gaians to use a different browser to access flash based games on Gaia.

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Features/Items

Question: With Live Streaming and the selling of exclusives in the stream; will these items be available for the rest of us to purchase in the Cash Shop at a later date, or will they only be available during the live stream in which some members of your userbase may be busy with life (work, school, sleep, family)?

EDIT: This is just referring to new items, not bundles of previously released items or special 'tied to the events in the stream' items.

Those items are likely to be Pop Square exclusives (unless stated otherwise, i.e. Slimy Intentions). As the stream is still in beta, we currently only have it open to those who have supported/funded the site for now, but we plan to have it open to all the users in the future—and all the items in Pop Square, have a chance to make a comeback as well.

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Misc.

Will you consider opening up applications to become a forum assistant? I know you did this several years back and I figure since the mod team is so low on people and training forum assistants is probably quicker and less involved than training a mod, now is the perfect time. People are getting sick and tired of all the spam and reported posts that just sit there for days on end. Please do something about this for the sake of your users.

We still do have applications open! Just take a look here

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Items

please let me trash pop square raffle tickets! i have 9144 that are useless since the raffle ended after the test stream, and its lagging out my invo.

We'll be taking a look into this!


Zero Omega
Memoirii
Misc.

In response to your response about the Forum Assistant positions being open, are there any certain qualifications you guys are looking for? Any other volunteer positions open? yum_puddi

You can find more information here


codemonkey37179
GodTierCringe
Anything about settings on Towns 2, Like ya'know, The music volume and/or the music being muted?


Click the speaker at the top of the screen to mute.


Lanzer
cosmic fairytale
zOMG

Thank you so much for extending the event. It's been great. But it looks like the ghosts in zOMG are glitchy, and haven't been respawning since Monday night.


Turns out I had a bug where some parts of the event ended two days ago. I've fixed the issue and just released a new patch to the servers. Sorry about that!


it amy
Chibi Halo
Shops

Will there be a Black Friday sale again this month and if so will it have a theme like 2015 that gave us so many well received and recolored items?


Black Friday is on!


Zero Omega
Nazune Miku
Question Category: Site/features?

Question: When will someone acknowledge the malicious adware being shown on Gaia through ads?

All I did was click on a topic in CB and was redirected to a virus/phishing website

I've posted about it here and I am not the only user experiencing things like this, there are even some users being redirected to porn sites

It would nice to have this addressed to the entire site
This is exactly why I use an adblocker because of things like this

This is definitely something we hear you on and don't want Gaians to experience, so we're investigating what we can do about these.
Lanzer
I'm looking into building a reporting tool so that we can cancel those ad providers. Hope I'll figure out a way to get the provider as they usually get linked externally.


it amy
Rainbow Pisces
Events/Funding Tier Events

Will the bug (I'm assuming it's a bug) ever be fixed for the Funding Tiers that automatically bumps my funding to 2000/xxxx. I mean, it's awesome that I get the free 2 tier's items but I don't think it's fair since I don't usually participate in them frequently.


That just means you are/were an Angel Subscriber at the silver level! It's an auto-fill.


Zero Omega
khionna
Features: Runway

I was told over a month ago that more attention and moderation would be added to runway ASAP but that has yet to happen. Is this still a priority? Keeping up with forum spam, off theme entries, and unethical voting methods is a lot of work for the 1-2 mods that currently watch over Runway. With that said, on days that they are working on things IRL or on other parts of the site things tend to go overlooked and do not get taken care of in a timely manner. This is in no way the fault of the mods, but more attention is still needed for the feature and forum.

Yeah, I definitely hear you on Runway and the need for help with it. Right now our mod team is really small and the support team in general is small so we haven't been able to give it as much attention as we want, but it is on our list of things to keep an constant eye on so while we don't have an immediate plan of action, we'll try to do a better job of trying to maintain the integrity of that feature.


Lanzer
Star Stealing
Games/ Zomg!

Is there any chance that these rings will ever be released?



Wow I would love to add them to the roster. Let me check and see where they came from. I have some recolored monsters I'd like to add pretty soon. It'd be sweet to have some new rings too


it amy
devils lettus
it amy
devils lettus
items

how come there are some items with no tags, no mp history, and are unable to be added to your wishlist?
here's an example
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Might mean no one has ever listed in the MP before
wouldn't you still be able to add it to your wishlist though? there's a whole set of these items, including oragami stars and flowers and they all come in like 3 different colors.

I think the item must first be listed in the MP/tagged before added to wishlist
Recolors still act as an unique item
it amy
devils lettus
I Noticed You
I know theres still quite a few leaked unreleased gaia items, i think these are some of those
they've been around since june at least; it's when i found them. you think it still could be that?

I also checked on our end and all the correct flags are checked for it to be released, unsure why this happens hmm
it amy
devils lettus

User Image


Wait! Check now!


Zero Omega
unknown ghost
Events: Live Stream

Why don't PayGarden purchases count towards the 6 month limit for viewing LiveStream?

I've purchased GCash several times, but it wouldn't allow me to view the past few live streams.

Looks like it might be an oversight on our part, we'll add it to our bug list to investigate.


Lanzer
Dessert Theater
Items

Brought this up last ATS but didn't' get a reply, so gonna try again.

So, is the unreleased item (Labeled as "Nothing to see here" in the old Invo Arranger) that used to be the last MC letter be turned into something?


Unfortunately we will be removing that old arranger once we have the new one up.
Lanzer
Dessert Theater
Nazune Miku
Are you sure you're not confusing that with the April fool's item?

No, because the joke one is in the clothing tab, while this one's in the special tab.

Here's the screenshot from the old arranger with them next to each other.
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Not sure about the type of item, as "donation" item type actually stands for any item type that provides a choice to open. There might had been event items in the past that we removed, which might cause this type of issues also.


Lanzer
Foxy_the_lovable_smidget
Games

Will there be any more lake kindred events or updates?

I would really like to see more with it.


Been trying to get some kins made, taking a lot longer than we wanted unfortunately.


Zero Omega
Kian Suijin
◘ items

A while back we were told that people who still have kitten star pin tickets/ angel necklace and the like would have it removed and given gcash for them. There's still people out there who still have the pin tickets.

Jak Bauer

My friend was told to email gaia directly from pms with you, still has them and has been waiting for quite some time since the initial announcement about them leaving gaia.

We're almost done catching up with the e-mails about these, so be sure to check your e-mail inbox and spam box if you don't believe you've gotten a reply yet. Everyone who did e-mail us about this will be getting a reply with next steps.


Lanzer
Lady Saxophone
Items: Astras

With the death of Flash in the near future, I was wondering if there are any plans about what to do with Astras?
Will they be kept and turned into regular "still" items? Or will you be leaving the feature alone until the rest of the internet officially kills Flash?


We certainly can have a non-flash version of astra item. We've been thinking through different animation ideas but it's a lot of work, and more importantly it takes up a lot more space than Flash as HTML5 don't actually have real animation abilities other than to animate things frame by frame like an animated GIF. Anything we do in the future will probably be similar to the animated background effects.
codemonkey37179
2sammygate
items/features

even though you've said in the past that some of the animations would be far inferior under HTML5, wouldn't a far inferior animation be better than none at all once flash is killed?


In some cases, a conversion may not even be possible. We are looking at alternatives.


Lanzer
Abstained
Events
Do you plan on hosting any IRL events in San Jose any time soon?


We'll be at Fanime as usual next year! Any suggestions as to what else you'd like to see?


Zero Omega
Breadist
Features

Have Angel subscriptions been fixed? Is it safe to subscribe again without risking something bad happening?

Based on user reports and our own internal research we believe that we have addressed a lot of the major bugs that were causing a majority of the issues with Angel Subscription. There are still some other, smaller, bugs that we have with the system but it seems pretty safe right now. Though we are still holding off any official promotion until we address some of the other bugs.


Lanzer
X_Gokai-Okuzuko_X
Events
Do you have plans to run something like the Aconite event in the future? I think it's still way too grindy, but it's WAY better executed and more lively than the forum battle part of the event.


Well the Aconite event is the first attempt as this type of forum game. I think with some refinement we can make this type of game a lot of fun. We'll probably take another stab at it next year.


Lanzer
sup-qt
pop live

i really enjoy the live streams! they are a fun way to connect with staff!
with its growing popularity will there be a way to ignore people within the stream or report their behaviour?
last two streams someone was spamming and it gets frustrating.
<3


We just launched the feature and still need to find out how to moderate it properly, but we should get that figured out really soon. Do note that anyone breaking TOS in the chat will still face punishment on Gaia!


Lanzer
Lithium Filth
Zomg

With the extension of the event is there plans to reinstate the ghost spawning in zomg?


That should be fixed. Please let me know if it's still down!


Zero Omega
sheepcakes
Features - Subscriptions

How long are subscriptions going to be broken? I cancled back in August and now when I try to subscribe again, it keeps telling me I cannot subscribe because I am already subscribed.
Tiered rewards also count me as still subscribed, each one starting me off counting 500 gc purchased. I have not looked to see if I still get the 5% bonus gc, I do still get captchas. I have not been receiving angel items.

I do not get gaia cash reloded, and I was using a prepaid debit card.

Please go ahead and file a billing ticket at our Help Center, we believe this issue should be fixed but we might have to make some adjustments with your account.


Zero Omega
Lithium Filth
Zero Omega
pudditat
Shops/Features

Will there ever be moderators for the marketplace?

What is specifically happening on the marketplace that you think we need moderators for?

There has been talk here and there from users randomly asking about artificially inflating items. I've seen quite a few people asking about it in cb last week alone. Heck, this week in the prequestions for this ats we had someone ask if it was against the rules to get together as a group and raise the prices of an item. People are talking and its concerning. Can't say for sure if its happening, but people are talking about it so it'd be only a bit of time :'3

totally not the person who asked, my bad. But I just wanted to put my own two cents in...

Probably best to contact a moderator with that information and then we can review the information in question and see if we can do anything.


Lanzer
X_Gokai-Okuzuko_X
Sales

What exactly is your relationship to Mix10 - are they a sponsor or a sister company? Also related - you've literally been selling 1k platinum through it. You promised us no more gold gens - and this is absolutely a gold gen. What is your explanation for this promotion?


Maintaining a reasonable economy had been our goal with the elimination of gold gen and the new Platinum currency system. We would never do anything that would jeopardize our efforts, and ruin the Gaia user experience. Goldgens are harmful as they they gave an unreasonable amount of gold over amount of GCash spent, and provide a overwhelmingly high advantage to funders to gain gold much easier than buying and selling GC items, and inflating the market along with it. The promotion for Mix10 is a sponsorship that in its essence do not come close to providing the amount of value to anyone who spend GC and sell items for gold in the marketplace, and the volume of gold granted from the sponsorship is a fraction of the average gold earned on Gaia. Please be assured that we monitor these promotions very carefully and we would make major adjustments if they pose any threats to the stability of Gaia's economy.


it amy
Le Wild Pikachu
Livestreams

Why are these only available for gc purchasers?


As the stream is still in it's early stages, it has only had the ability to hold 50-200~ people in it at a time. When the stream started it was just SCAS and staff (and even then the page was struggling to hold everyone), then the pool opened up to recent funders, then 3 months, 6 months, this year, etc. In these early stages, we're just opening it up to a small audience to see the limitations and just to say thank you for your support. This is a product that, once ready, can be pushed out to all Gaians!