[NPC] Gaia Staff

Welcome Back!
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Features & Games
Can we get a staff notice or an announcement regarding platinum grants in games to get more people playing?
ex: "All games are now updated to grant platinum for a more balanced playing experience"
*insert links to zOMG/LK/Jigsaw/whatever*
Can we get a staff notice or an announcement regarding platinum grants in games to get more people playing?
ex: "All games are now updated to grant platinum for a more balanced playing experience"
*insert links to zOMG/LK/Jigsaw/whatever*
We will get some stats for platinum payout and make some announcements soon, thanks for the suggestion!
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Games/Features - BG and Plat
BG is still glitched to granting 1p for any game of BG no matter what your coin catch. People are getting 1p for a score of 0 and 1p for scores of 800+
Is this going to be fixed before september?
BG is still glitched to granting 1p for any game of BG no matter what your coin catch. People are getting 1p for a score of 0 and 1p for scores of 800+
Is this going to be fixed before september?
Uh oh, the first fix didn't seem to work. We'll fix it again this week.
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Features
I know you guys are working hard on the new currency but I have a big problem. What is going on with the gold/platinum amounts in guilds? It makes no sense AND it's broken!
I donated 256 platinum to my guild when it had some small amount, less than 100P. (Around 30-50 maybe?) I refreshed the page and it said we had 214P. O.O It should have been more than 256P??
So I tried again. I donated 50 P. Watched it come out of my money. We still have 214P. It didn't go up by 1P. I am using platinum and everything in the guild says it is when it specifies. Like when you donate, it says in platinum.
In the guild logs it shows this:
xxxxxx (?) Tue Aug 22, 2017 7:52 pm 500000000 Donation
xxxxxxx (?) Tue Aug 22, 2017 7:39 pm 2147483647 Donation
yyyyyyy (?) Tue Aug 22, 2017 3:52 pm 1 Entry Fee
zzzzzzz (?) Sat Aug 19, 2017 7:16 pm 1 Entry Fee
wwwwww (?) Thu Aug 17, 2017 9:44 pm 1 Entry Fee
So entry fees are being shown as Platinum, but donations showing as gold?? And I set it to 0 for a join fee but it still takes 1P from the member. And not raising my guild amount, stole my platinum. Stole at least 92 platinum.
Please fix and give me my platinum back or put it in my guild, thank you.
If you need it:
http://www.gaiaonline.com/guilds-home/positive-energy/g.421333/
I know you guys are working hard on the new currency but I have a big problem. What is going on with the gold/platinum amounts in guilds? It makes no sense AND it's broken!
I donated 256 platinum to my guild when it had some small amount, less than 100P. (Around 30-50 maybe?) I refreshed the page and it said we had 214P. O.O It should have been more than 256P??
So I tried again. I donated 50 P. Watched it come out of my money. We still have 214P. It didn't go up by 1P. I am using platinum and everything in the guild says it is when it specifies. Like when you donate, it says in platinum.
In the guild logs it shows this:
xxxxxx (?) Tue Aug 22, 2017 7:52 pm 500000000 Donation
xxxxxxx (?) Tue Aug 22, 2017 7:39 pm 2147483647 Donation
yyyyyyy (?) Tue Aug 22, 2017 3:52 pm 1 Entry Fee
zzzzzzz (?) Sat Aug 19, 2017 7:16 pm 1 Entry Fee
wwwwww (?) Thu Aug 17, 2017 9:44 pm 1 Entry Fee
So entry fees are being shown as Platinum, but donations showing as gold?? And I set it to 0 for a join fee but it still takes 1P from the member. And not raising my guild amount, stole my platinum. Stole at least 92 platinum.
Please fix and give me my platinum back or put it in my guild, thank you.
If you need it:
http://www.gaiaonline.com/guilds-home/positive-energy/g.421333/
This will be fixed soon, and all donated platinum will reflect in the guild correctly.
Lanzer
Hello everyone! Sorry I missed last week's ATA, was still busy driving back from Idaho after having watched the solar eclipse. sweatdrop
Lanzer
Sailor Buffy
Lake Kindred
Will you remove charge orbs from Lake Kindred completely?
We still get them from Kin gifts and Zen Garden.
Will you remove charge orbs from Lake Kindred completely?
We still get them from Kin gifts and Zen Garden.
Yes there are still a couple here and there, we should be rid of them later this week.
Lanzer
Csilla Silvana
Events
Are we still having a summer event? We're kinda running out of summer aren't we?
Are we still having a summer event? We're kinda running out of summer aren't we?
Sorry it will be released *very* soon. Just need to iron out a few bugs then we're all set!
Lanzer
Twisted Lady
Features
Asking again for a way to opt out of the daily stamp cards. Some of us truly do not want them.
Asking again for a way to opt out of the daily stamp cards. Some of us truly do not want them.
It's on my todo list. eek
Lanzer
machinations
Features?
Will Golden Catch be updated soon? stare
Will Golden Catch be updated soon? stare
First week of September is the planned release date eek
it amy
Memoirii
Items
Any plans for a direct CS release of the Stylist License?
Any plans for a direct CS release of the Stylist License?

The Golden Boleyn
Items:
Do you have any plans to put the Beautician License in the CS in the near future? ^u^/✨
Do you have any plans to put the Beautician License in the CS in the near future? ^u^/✨
Perhaps soon ninja
Lanzer
Zemalia
Events
Will anyone be at Fan Expo in Canada this coming weekend?
I also hope everyone has had a good summer :3
Will anyone be at Fan Expo in Canada this coming weekend?
I also hope everyone has had a good summer :3
We're all done for the year convention wise. Hope we'll attend more next year.
Lanzer
Balentay
Events
With fall just around the corner is the summer event still in the pipes, or is it too late to have it now?
With fall just around the corner is the summer event still in the pipes, or is it too late to have it now?
It was supposed to be released today, but it'll be later this week due to a few bugs. Very soon now!
siskataya
paranoidofyou
Features?
I don't know if it necessarily a feature or an event but will you quests back again to gaia? I just remember a lot back in the day how we had Coraline world etc and did quests to get items and such. I miss it so. ;-;
I don't know if it necessarily a feature or an event but will you quests back again to gaia? I just remember a lot back in the day how we had Coraline world etc and did quests to get items and such. I miss it so. ;-;
No guarantees, but it's something I am currently looking into 3nodding
it amy
Princess Kunzite
Items
Can the Body Dye Ticket get added to the CS tonight so I can finally buy it? wink Whomever help to create this ticket idea BLESS THEM because this is one of the ticket ideas I really wanted to happen. <3
Can the Body Dye Ticket get added to the CS tonight so I can finally buy it? wink Whomever help to create this ticket idea BLESS THEM because this is one of the ticket ideas I really wanted to happen. <3
I also love the idea of this ticket! I can't say it will be in tonight—but we do plan on putting it back in the shop in the future.
Jak Bauer
Yuekazehime
Merch Tickets
It wasn't clear from the announcements, but if someone were to buy a ticket today through Sept. 4th, could they still turn it in despite having missed the February deadline? I wasn't sure if it was new and final call for emails to redeem tickets.
It wasn't clear from the announcements, but if someone were to buy a ticket today through Sept. 4th, could they still turn it in despite having missed the February deadline? I wasn't sure if it was new and final call for emails to redeem tickets.
Hi there,
According to the FAQ:
Quote:
You have until Tuesday, September 5, 2017 at 5:00pm PDT to submit an e-mail to gaiabox@gaiaonline.com to redeem any real life merchandise tickets that you own. After this time, we will no longer be accepting tickets. By 5:00pm PDT on Tuesday, September 5, 2017 all remaining real life merchandise tickets in the economy will be soulbound and we will begin the removal process.
Lanzer
Rvyner
Features
How is the mobile app development going?
I really think this feature will benefit gaia! Especially if its released in the fall where everyone will soon be back at school and usually we have our phones with us than our laptops unless we're in class.
Thanks for the hard work!
How is the mobile app development going?
I really think this feature will benefit gaia! Especially if its released in the fall where everyone will soon be back at school and usually we have our phones with us than our laptops unless we're in class.
Thanks for the hard work!
The app is facing some delay because Codemonkey had been helping out with the summer event, but it's moving along nicely.
Jak Bauer
icey bb
misc
Heyo!
I attended Otakon, and on the announcement for it, it said that redeeming the convention cards would grant an item and a "huge" amount of gold/plat., but redeeming the card did neither of these things. It was one of the reasons I went to the con actually haha
Any plans to honor that? Cheers! 👌
Heyo!
I attended Otakon, and on the announcement for it, it said that redeeming the convention cards would grant an item and a "huge" amount of gold/plat., but redeeming the card did neither of these things. It was one of the reasons I went to the con actually haha
Any plans to honor that? Cheers! 👌
Hi there,
Please file a Billing ticket in our Help Center
Lanzer
Crystal Whitney White
features: inventory: so still it won't load all my stuff when i put it out, so idk if its the number of stuff but it's still not loading quickly like it used to, also in the arranger, do you think you could make it like the inventory? & also have it show what catagory it goes in & let us choose where we wanna put it, like its a hat looking item but it goes in the item section, have it so it automatically gets put in there or something close to that? surprised
I'm still investigating the issue with item loading. We changed our image provider and things got funky real fast. For mobile you will get to customize which item goes into which box. There will be sorting within a specific box too.
Lanzer
2sammygate
games-kindred/items
can large kindred damage bundles get a play again button?
can large kindred damage bundles get a play again button?
Which item is that specifically? I can look into it.
codemonkey37179
jenru
I know fixing the inventory organizations problems is on the list of "to do", do we have any idea where it is on the list?
*sorry to ask, i'm just really eager to organize again, but every other time i save it shuffles my items.... so pointless to try*
*sorry to ask, i'm just really eager to organize again, but every other time i save it shuffles my items.... so pointless to try*
It is in progress.
Lanzer
-l- Mi-tan -l-
Features
Inventory Arranger issues
Can you guys fix the inventory arranger? A lot of us have been having problems with it for the past few weeks.
Either the temporary storage and inventory section buffers for a ridiculously long time or it gives us an error when we try to move anything and click save.
Inventory Arranger issues
Can you guys fix the inventory arranger? A lot of us have been having problems with it for the past few weeks.
Either the temporary storage and inventory section buffers for a ridiculously long time or it gives us an error when we try to move anything and click save.
Sorry the changes being made for mobile had delayed the bug fixing for inventory. I'll check up on it later this week.
Jak Bauer
Blacklacekitten
Features
Can we get an easier way to report ads that don't give us gaia cash? Like a button similar to the bootygrab misgranted gold one? I hate sitting through an ad on the daily treat for it to not grant, and then be locked out of being able to watch other ads for who knows how long. I have also had other things in the paygarden not grant cash as well, even though I completed what I was supposed to do.
Can we get an easier way to report ads that don't give us gaia cash? Like a button similar to the bootygrab misgranted gold one? I hate sitting through an ad on the daily treat for it to not grant, and then be locked out of being able to watch other ads for who knows how long. I have also had other things in the paygarden not grant cash as well, even though I completed what I was supposed to do.
Hi there,
Please file a Billing ticket in our Help Center
Lanzer
Bingo Bango Bongo
Features
Is is possible to expand search displays in the MP so we have an option of showing 500-1000 items at a time? I am not asking to get rid of the previous settings, but I can handle the information load. This would allow more efficient MP searches over all, as well.
Is is possible to expand search displays in the MP so we have an option of showing 500-1000 items at a time? I am not asking to get rid of the previous settings, but I can handle the information load. This would allow more efficient MP searches over all, as well.
The old query was making the database very busy on every search. I can play around with the option to balance for data and performance.
Lanzer
[Barbarella]
Features
Daily Treat doesn't work 90% of the time for me, even when I have no scriptblocking on whatsoever. The ad plays, I interact with it, it claims I got cash, then bupkis! No PM and no increase in GC.
I know you guys aren't producing the ads, but aren't you in control of the interface? Any clues as to what is going on here?
Daily Treat doesn't work 90% of the time for me, even when I have no scriptblocking on whatsoever. The ad plays, I interact with it, it claims I got cash, then bupkis! No PM and no increase in GC.
I know you guys aren't producing the ads, but aren't you in control of the interface? Any clues as to what is going on here?
We've been trying to find more reliable providers, and today we just added a survey partner that should give an alternative to earning GC. It's under the GCash pull down menu.
codemonkey37179
Knight Yoshi
codemonkey37179
leadweaver alice
so I will take that as a no towards updating towns to 2017?
Not sure. Summer Event, Mobile App, Halloween Event, Thanksgiving Event, Christmas Event.....
But I really really want to put towns on the phone!
While you're updating Homes (because it's apart of Towns), since people have requested being able to have their YouTube theaters back, why not tie it to Homes to give them more use. I think it's a pretty good idea.

So many people, including a lot of staff, have asked about the theater. I'm sure we will at least discuss the idea.
it amy
basselope7
Events
So... I'm guessing the plans for the summer event were scrapped?
So... I'm guessing the plans for the summer event were scrapped?
vanillea
Events
Where is the event? Summer is already over rolleyes
Might as well do the Halloween event right now or else that one will also be skipped.
Where is the event? Summer is already over rolleyes
Might as well do the Halloween event right now or else that one will also be skipped.
To be fair, summer ends September 22nd!
And Lanzer answered this question a few times in this thread 3nodding we just ran into a few bugs that delayed it! Of course there's still a summer event!
Lanzer
Tsuki_Kirkland
Features
Is there any way to fix up voting in the arenas. There's apparently problems still with mass downvoting in the cosplay and something should be done as the cosplay part of that feature seems to be dying.
Is there any way to fix up voting in the arenas. There's apparently problems still with mass downvoting in the cosplay and something should be done as the cosplay part of that feature seems to be dying.
Don't know if I can put time on it this week but I'll add that to the todo list.
codemonkey37179
vanillea
Events
Where is the event? Summer is already over rolleyes
Might as well do the Halloween event right now or else that one will also be skipped.
Where is the event? Summer is already over rolleyes
Might as well do the Halloween event right now or else that one will also be skipped.
Summer still has 2 weeks left! We made it bigger so it took longer to make!
When? Think of a song from Annie!
codemonkey37179
basselope7
Tsuki_Kirkland
basselope7
Events
So... I'm guessing the plans for the summer event were scrapped?
So... I'm guessing the plans for the summer event were scrapped?
They already answered, It's coming soon.
18 hours 34 minutes 53 ... no, wait 52 seconds.
Lanzer
The Immortal Prince
Items
Obligatory request for bonus bags to be updated. Been months. Please. When can we expect an update?
Obligatory request for bonus bags to be updated. Been months. Please. When can we expect an update?
Thank you for asking. I'm reminding the art team to keep the bonus bags updated.
codemonkey37179
leadweaver alice
will rallys update to add more items and use for gaia cars again it seems now a days no one has incentives to race or play the mini game anymore?
I know what you mean, and the spaces have always been my favorite project on Gaia. They are also the biggest project! We've got a lot to dust off, but we are getting to everything as fast as we can.
Lanzer
xMiyaka Hana
Question Category Games
Good evening everyone! I hope you are all doing well. We appreciate all the hard work you have been doing with plat and getting our summer event together. Onto my question;
There are a few glitches in z that I'm not sure if you're all aware of. One being that the Iron will an Rock armour ring will glitch randomly whenever the armor pool breaks. Even if it's been buffed r4 within the 15 min interval, it'll still act as though it is only r1.
Then there is another issue outside of the game, but in regards to zomg as well. That is the Deluxe Boosts within the Backalley bargains shop. The regular size are not soulbound, but the deluxe are. Is there a reason for this? Thank you for your time!
Good evening everyone! I hope you are all doing well. We appreciate all the hard work you have been doing with plat and getting our summer event together. Onto my question;
There are a few glitches in z that I'm not sure if you're all aware of. One being that the Iron will an Rock armour ring will glitch randomly whenever the armor pool breaks. Even if it's been buffed r4 within the 15 min interval, it'll still act as though it is only r1.
Then there is another issue outside of the game, but in regards to zomg as well. That is the Deluxe Boosts within the Backalley bargains shop. The regular size are not soulbound, but the deluxe are. Is there a reason for this? Thank you for your time!
I'll look into fixing them ASAP. Thanks for letting me know.
codemonkey37179
LadyThornRose
codemonkey37179
LadyThornRose
Azura Meira
Soooo... are questions about LK being ignored in this round? There's a lot on the first pages that have not been addressed, but questions on later pages have.
Not getting LK questions answered is pretty normal for AtS because the one staff member who can work the game doesn't attend AtS and doesn't like talking to users, according to Lanzer a few weeks ago. Expect to ask the same questions five weeks in a row before getting a vague response. sweatdrop
Whoa!! He likes the users he is just kinda shy.
I wasn't saying that he doesn't LIKE users, but that Lanzer said he doesn't like TALKING to users. I don't think any staff dislike users!
He doesn't like TALKING. Great guy though!
codemonkey37179
Azura Meira
LOL @ this getting addressed but not the actual LK questions (with a few exceptions)
Well, because we don't know the LK answers. Code works a bit differently than a lot of workplace stuff. I left Gaia about a month after the LK code started. I worked on just the very start of it. Lanzer had already left a year before that. We all manage our own stuff and help each other out where needed. Gaia is a big site. No one (not even Lanzer) can have all the answers in their head all the time.
Lionheart was working on the currency project for a long time. He is quite passionate about Lake Kindred though and I'm sure he will update as soon as he can.
Lanzer
TIME L0RD
Shops
Fish/packs in Phin Phang are being purchased for 1p when things should be 200p etc. I emailed but no response as of yet been a week. This can be exploited in the marketplace can someone follow this up as i have packs i want to use but dont want to be punished as i was only charged 1p eek
Help dramallama thanks
Fish/packs in Phin Phang are being purchased for 1p when things should be 200p etc. I emailed but no response as of yet been a week. This can be exploited in the marketplace can someone follow this up as i have packs i want to use but dont want to be punished as i was only charged 1p eek
Help dramallama thanks
Got it, I'll check up on that. Thank you for reporting.
Lanzer
emotioneater
Items - Trades
I'm trying to do trades with people for caches, but because caches are individual items I can only get 30 at a time, so if I'm doing a trade for 500 caches, it takes multiple trades to do this. Anyway to stack unopened caches in trades?
I'm trying to do trades with people for caches, but because caches are individual items I can only get 30 at a time, so if I'm doing a trade for 500 caches, it takes multiple trades to do this. Anyway to stack unopened caches in trades?
Not yet, but trading for stacks of items should be released in the future.
Lanzer
StarIore
Features
Could Gaia give us the option to favorite the avatars we create in Avatar Builder?
A lot of people like sharing their avatar builder creations but they have to do so through image hosting sites. It would be wonderful if we could just add avi builder creations to the favorites system so that gaians can appreciate them without having to rely on image hosting sites or needing to wear/own the outfit prior to faving it.
Could Gaia give us the option to favorite the avatars we create in Avatar Builder?
A lot of people like sharing their avatar builder creations but they have to do so through image hosting sites. It would be wonderful if we could just add avi builder creations to the favorites system so that gaians can appreciate them without having to rely on image hosting sites or needing to wear/own the outfit prior to faving it.
Yeah I wanted to build a feature that allows you to use the avatar builder's setup as a saved outfit. It's in the todo list. Hope I can get around to it soon.
Jak Bauer
Zozo the Stray
Features - Subscription
Hey there. I've heard that you guys are aware of the Angel Sub users who have, like me, cancelled their subscriptions only to be charged again (and granted no benefits, at that).
Do you guys have any sort of proper ETA as to when this might be fixed? Also, since this happened to my empty bank account, just how much of it are you willing to reimburse me should my account go into default and charge me NSF fees? Thanks.
Hey there. I've heard that you guys are aware of the Angel Sub users who have, like me, cancelled their subscriptions only to be charged again (and granted no benefits, at that).
Do you guys have any sort of proper ETA as to when this might be fixed? Also, since this happened to my empty bank account, just how much of it are you willing to reimburse me should my account go into default and charge me NSF fees? Thanks.
Hi there,
Please fill out a Billing ticket in our Help Center
codemonkey37179
Balentay
Items
Can we have Staff companion items? I'd love to have a Lanzer companion or a Codemonkey companion! (Or any of the others heart )
Can we have Staff companion items? I'd love to have a Lanzer companion or a Codemonkey companion! (Or any of the others heart )
There are some Christmas ornaments of us floating around somewhere.
Lanzer
leadweaver alice
Thanks for responding, about 2 months ago I asked about a home overhaul with releasing new items, allowing us to update the home space and new items. Home were popular back and the day but not anymore can I get an update to my question ? biggrin
The short answer is that there won't be an update this year main because we don't know how flash will be supported in the future. We will be moving such features to HTML5 before we start doing more updates on them. After the mobile site is ready, we will start looking into Towns, and not until then will we get to work on housing.