June 13th

[NPC] Gaia Staff
User Image


Welcome Back!

Quote:
Items
Since Club Verge is closing soon, will the items limited to CV be released directly in the CS or are they gone forever? More specifically, is the Club Verge Custom Gaian SDPlus going to be directly released in the CS or is it just limited to the CV end date?

We may end up releasing the Club Verge items you see now in future CIs or item generators as a way of opening up distribution again.

The Verge Box is still to be determined. We may revamp it in a more accessible way in the future. No solid plans yet on that but we're aware of the desire for it.

Quote:
Games:
Since the "Runway" has been moved under the "games" category, it's been available only in the "dropdown menu". Is it possible to add a link to it directly in the "games" page too here: http://www.gaiaonline.com/games/

Should be easy enough to add!

Quote:
Art:
what pixel program does the gaia online staff use for making items? A lot of my students love pixels AND gaia, and anything I can add to engage them goes a long way. Especially if it has a practical application they understand.

Photoshop!

Quote:
Forums
Could you please utilize the Offline Events page (listed under the World tab) to announce panels and gatherings with enough notice, so we're able to attend any one or perhaps even all of them?

Announcing the dates of Gaia's online events in advance would also be helpful for scheduling vacations and other, special occasions.

We'd like to, we'll take a look into it.

Quote:
Contests
Are we going to ever get winners for the Seven Day Long In Contest? At a previous AtS Zero said they forgot and would pick a winner soon and we still don't have any winners :c I'm not sure if you're aware, but that contest violates California sweepstakes law, so you might want to look into that as well to avoid any legal trouble

You will! We'll try to wrap up this and other contests within the next couple weeks.


Takuya Kanbara
Pandy Belle
Project Tickets

Hello Staff

I was emailed two months ago that my Verge Custom doll was accepted and I haven't heard anything since. Is that normal? I am just concerned that I haven't received an email about my mocks.

Thank you^^


Hiya! I'm not on the PC team myself, but as per the Verge Box rules there isn't a round of mocks included, so it's very likely normal 3nodding


Zero Omega
Pwnder
User Image Marketplace

Last Flynn's Plunder Update

4 months, 3 days Since the last Flynn's Plunder update

When are your plans to update? heart

Hmm... ninja Think we can probably try to do an update soon.


Lanzer
Lost into you
Features

When is the new currency gonna be on here?


We're pretty close, Lionheart is working on the details of the universal grant system.


Zero Omega
Auriga La Shock
Features: Achievements 
So, it's been over six months, but we still haven't received the achievement that was for the box tickets. Has it been forgotten or will we eventually get it?

These should be in the process of being given out. o_o Was just talking about it a couple days ago.


Lanzer
Princess Kunzite
Items

With Flash support going away and the future of Astras uncertain because of it, will there ever be a way to make the stills from the Astras recolorable by users? Such as taking the stills from the different Astra sets (such as the Faerie Wings set) and turning them into their own set, allowing users to recolor them with current recolor tickets, or by introducing new rules and/or a new ticket to allow for their recoloring that way?

A lot of Astras have fantastic still poses, and it stinks that they may never get any future attention because of the possible lack of Astra support. I know Gaia is slowly moving away from Flash, and it would actually be very terrible for people like myself that love the stills but can't even get them to come out in new colors and schemes because they're forever attached to their animated portion.


While it can be done, I can't promise that we will do it as there are no plans for this. Most artists don't have Flash editor installed, and there might be other technical hurdles.


codemonkey37179
Tsukabu Nosoratori
Games:

Is pinball and some of the other games gonna be updated for the more modern economy sometime soon


The economy part I can't speak to, but I hope to put some time into updating the older games after the mobile project is done.


Takuya Kanbara
LadyThornRose
Games - Lake Kindred

Jack 2k16 Surprise bags, which drop in-game from Watermeat, appear to be broken in that the Watermeat kin no longer drops from the bags. Was this an intentional nerf, or did they just break?


Hiya! I've gone ahead and made it so the Kin can be pulled again. 3nodding


Zero Omega
Kuren
Angel Subscription - Billing

Will our subscriptions be billed monthly or truly on a 30 day cycle? Billing every 30 days has a few potential issues and I hope you would consider just having it billed on the same day monthly.

It's currently a 30 day cycle but we understand the concerns regarding that and will be discussing changes.


siskataya
Meromictic
PM Survey

I got a survey on my mule account last night. Is there a specific time to have the survey sent in? And do I just reply to the PM?


Hey hey! I don't know of a deadline, but I think you can just pm back as soon as you are able, if you feel so inclined!


Lanzer
Auriga La Shock
Features: Achievements 
It's been awhile since Gatcha Vol 2 ended, but the achievements still have broken images 
User Image

Will we get a fix to this?


Hmm, it's supposed to be fixed. Let me look at it again.


pyawakit
MingSao
Features

Can we get more gift wrapping options to correspond with current popular colour schemes please? emotion_kirakira


Oh that's such a cute idea! We'll look into it! heart


Takuya Kanbara
Pwnder
User Image - Blocked by "Display Image" Settings. Click to show. Loyal's Bazaar

Need updates for these items User Image & User Image for 2015 - 2017 emotion_dowant

Also,

Request to return these items to Loyals Bazaar emotion_awesome

User Image
Item List
User Image
Item List
User Image
Item List
User Image (minus the ticket?)
Item List
User Image (minus the ticket?)
Item List

All the other previous gates are still available for sale, why not these?
Maybe this will add a little bump in the gold sink, maybe even pump up a few of those limited marketplace listings?


We can see about adding those back into Loyal's in the future! I do want us to do more rig-type updates for Loyal's in the future as well, just not sure how feasible it is currently. Definitely on the idea list though!


Zero Omega
Dragonus Luciferius
Events(?)

Regarding the current NuGen and Committee plot, I was wondering if or when we'll get our company achievements?
I joined The Committee before the mass-hiring, but never received my achievement.
But my friend recently joined Gaia and got both as soon as he logged on.

Will I ever be able to proudly display my Committee membership?
Thank you! Ó///w///Ò

We'll have someone take a look into it!


Lanzer
I Noticed You
Features

When trying to bid in the MP, I cant use commas? Is there a way to fix this or is it a problem on my end?


I can add that to my to-do list, should be easy to add as a small feature.


Zero Omega
god n1t30wl xiii ssc
misc:
whats going on with getting new mods on gaia? i put in an app months ago and after i did the system blocked me on the nda page
are you guys going to try to get new mods soon or is there some kind of new or updated moderation system going into place that don't need mods? or needs fewer mods? as gaia really could use more mods or an improved system
some clarification on when we could see new mods would be appreciated

We still plan on bringing in new mods, the team has been busy lately so we haven't had time to actively work through it, but that will be changing in the near future.


Zero Omega
Le Wild Pikachu
Items

Do we have any news about the merchandise tickets by chance? heart

We're slowly working through these and e-mail responses have been going out. @_@ Sorry for the delay and people who did submit them will be getting an extra something nice for the long, long wait.
Zero Omega
Shilshadu
what about those who canceled because they felt cheated and wanted to get reimbursed instead?

We'll be able to assist you in that as well.


Takuya Kanbara
Juni Yosei
◘ Features
When will my question ever be answered???

I've been asking for WEEKS about gettin an expiration date put on amethyst, obsidian and platinum tickets so that people who have them for hoarding and just trophies in their stores with no intent to sell would be forced to either sell or use them so we can get them back in circulation again!


I don't handle the ticket flow myself, but there is currently an expiration date on Obsidian and Amethyst Tickets, as they need to be redeemed by July 25th. 3nodding As for Platinum Tickets, I imagine part of the reason that ticket wasn't included is because of the amount of that ticket in the system compared to the amount of work the PC team can currently take on. If a ton of tickets get submitted all at once, then that creates a pretty hefty backlog, after all sweatdrop


codemonkey37179
Safron Quill
when i equip astras that are animated theres like a play button over my avatar and if i click on it it takes me to the dressup, and the only time i can see the animation is in towns 2 or any hangout place, is this a common problem??


Yes, it is the way Chrome now handles flash. Beyond our control. Sorry about that sad


Lanzer
Pwnder
Marketplace/Economy

We have all been so thankful that gold generator items have been discontinued but this feature still remains an active gold generator.
How much of it is still affecting the gold economy?
How much gold does the GC purchase option generate against the 5% MP tax on gold only purchases?


The upcoming anti inflation project will make a drastic change to tackle the marketplace price. Very little transactions happen through GC purchases, and technically inflation is still happening, but mostly due to large payout from LK rather than any other factors.


Takuya Kanbara
Reckling
Features

Any chance of making a feature where we can buy items on our wishlist with GC directly from Gaia after there have been 0 listings for X amount of time? Some items have not been listed for several weeks/months and I'm sure some users would like to buy them with GC!


The tricky thing about implementing a feature like this is that there are a loooooot of items that aren't eligible for re-release, which is why many of them disappear from the Marketplace altogether, I'm afraid sweatdrop


Lanzer
LadyThornRose
Features - Economy Project

Can we get an update on when you expect the Economy Project to go into effect? When will the currency switch, etc?


We don't have a solid timeline yet but it's really close. Hoping to have to ready for testing this month. When it's ready, there will be an option to switch currency back and forth in your account settings page.


Lanzer
miallah
features/forums

http://www.gaiaonline.com/forum/the-gd/forum-protest-chng-th-nm-bk-2-gnrl-dscssn-pg-169-arts/t.102557817_2356/?_gaia_t_=7562#2356

Lanzer!

we the general discussion forum have a demand to return to our previous name~!
the protest has been going on a week (give or take), its easy to spot in the general discussion
because the forum is so slow, our thread is the largest and always hovering around the top.

the people are speaking! will you answer us?

the name GD does not reflect us, it also is confusing for new people to the site, how are they to know what the forum is or what it is about? no one wants to be called zesty? please change our forum name and listing and description to better reflect those of us that are still there and to the future of new people who want to generally discuss with us!

thank you for your time
heart
we are prepared to continue protesting until we reach resolution >:3


Not sure why it was changed back then, but I can change it back for you all!


codemonkey37179
Le Wild Pikachu
Features

Could there be an auto-arranger for our inventories? Arranging by tags or even average would be wonderful! heart


Working on some inventory stuff now for mobile.

These are some early mocks.
http://i58.photobucket.com/albums/g266/wclarkson/inventory_zpsxznekhdn.jpg


codemonkey37179
Lost into you
Features

How's the new app coming along?

Keep up with the app progress by reading my journal.

]http://www.gaiaonline.com/journal/?u=31609365


Zero Omega
Kain-Senpai
Forums

Would it be possible to have an E3 Hot Top subforum, please?

Thank you!

Done!


Zero Omega
Knight Yoshi
Features: Help Desk

What was the decision to change from a Microsoft help desk to Zendesk? I know the price point was lower. Does it have better tools for handling tickets to move them along faster or what? Just curious.

I lost faith in Microsoft's ability and desire to run Parature as a ticket solutions platform and didn't care to transition to their new system. It was a much better product before Microsoft bought them.


Narumi Misuhara
Knight Yoshi
Features Q.: Daily Chance
In our browser extension, GaiaUpgrade, we have a Draw All component that fetches all of the DCs. In some cases an error is returned when we make the requests to collect all of the DCs. I've tested it over 8 different accounts and about or at least half of them have at least one DC Error returned, but never on this account or a couple of others. It's not always the same DCs that throws an error, it appears to just be random.


{
"status": "fail",
"data": [],
"error": {
"code": "GENERAL_ERROR"
"title": "DC Error"
"message":"Unable to update achievement"
}
}


What causes this error to be returned? The DC still seems to be collected, though(?). The DC machine is still removed from pages that use that DC that errored. Insight would be really helpful.

I thought at first maybe it's because the requests are being made asynchronously, it's too fast, but that would make sense since it can be the first one that returns an error as well.

I haven't tested to see if those errors still exist when using it normally on accounts that have returned the error from our extension component. However, it's not an error with us, it's an error with you. neutral


...*shrug* That's part and parcel when working as a third party.


codemonkey37179
Knight Yoshi
Hospitaliers
Features - Chat

Around a month ago, I brought up the topic of spammers and trolls on the Chat and I was told by a mod to send them a message with a list of past troublemakers for them to take care of. I still haven't gotten a response to it or the question it included, the message disappeared from my outbox, and right now there's another, more recent message for them still sitting in my outbox that hasn't been read with a report for another rule breaker. Are they ever going to get addressed, or should we just deal with spammers indefinitely?


Codemonkey is going to be updating it to HTML5. Hopefully he adds better anti-spam filters and everything can be properly reported and whatnot.


Yes!
Just after:
1.Mobile
2.Games
3.Towns

Not to mention events, ideas from Lanzer and Locke, and site bugs. But I'd would certainly like to!
codemonkey37179
Hospitaliers
There was a guy literally telling us he was 10 years old and some chump that cannot stop talking about his d**k and spamming people with female avatars with unsolicited advances and friend requests. Some people go there exclusively to spam and bother people. Someone sent us a link to a porn page. I think keeping an eye on the reports is the least they should do until this gets fixed, if ever.

Also, right now, my biggest complaint is the lack of an answer. I was personally told to send a message to an admin, of all people, and I got ignored. Twice. I'm not going to pretend that being an admin is an easy job, but when you ask someone to send you a report on something important, the least you can do is read it and send some signal that you got it.


I will see what I can do about the spam.


Narumi Misuhara
Albern Puppy
GoFusion

This is the last time I'm going to ask, but are there any plans to update GoFusion? Or is the fact, that I can't get a reply about this, is because this feature is now dead?


I don't believe there are plans to update the feature at this time. sad


Lanzer
Castiel Lover
New Currency

Can you please explain to me how switching currency does anything to fight inflation? Especially when it's optional, which will give some users a disadvantage if they switch when the rates have been changed. It doesn't address the problems of thousands of items being worth nothing and also thousands of items being scarce or extremely expensive. It also runs the risk of massive abuse, where users can switch to the smaller numbers, sell off a lot of 1 gold items for a larger chunk of money, and switch back to have even more gold than if they'd sold it while still on the gold currency. ... It's just a really bad idea and I fear it hasn't been thought through.


The detail to how the combination of the global granting system and new currency will affect inflation is a bigger topic, but the key aspect here is that we wish for Gaians to be able to be able to earn the amount of gold for item in the marketplace. A little like the real world, job wages matches inflation so people can still afford stuff. There will be things such as minimum denomination requirement when the system is up. Even if it's not there, the potential abuse is not going to be worth people's time as it's easier to earn through posting in the forums. Those aspects had been tackled in the first few weeks of planning.


Lanzer
Castiel Lover
Features

Lanzer, any word on wishlist checkmarks but not sparkles?


There's a change last week that decoupled the two. Is that not working?


Zero Omega
Madame Lee
Art

Is gaia fan art allowed to be sold at cons or are gaia artists only allowed to do so?

ex: could I make gaia avatar bead art an sell it?

Go for it! We won't pursue that unless you're going to be ripping our stuff directly and using it for commercial purposes.


Lanzer
StarIore
Features

Could Gaia give us an update on Journals that will allow us to sort different journal entries into sections/chapters/etc ? I really want to keep a idea journal on gaia but I don't want to dedicate my entire gaia journal to ideas, instead I would like to sort all of the ideas into their own category. As the Journal feature currently stands the entries themselves are all displayed together in one blob and it looks messy.


I would love to have that feature too. Though right now we still have a few big ticket items to work on. Will take a while to get to journals.