January 3rd

lanzer
Happy New Year everyone!

Hope you all have a wonderful Christmas holiday season, and are back with us for a great new year of fun and craziness on Gaia!

We're here for another "mini" ATS session as some of our staff are still out on vacation. But me and a few others are here to answer your questions!


lanzer
Arowan
This means we can post now, right? sweatdrop

Features Gaia Runway

So... can we get an update on what's being done to resolve the neverending cheating problem in Runway? At the very least, it'd be reassuring to know that something is being considered or discussed, even if you can't specify what that something is...


Yes it's my concern as well. We'll be implementing some countermeasures in the future, and on top of that, ask for moderator help. But first we will need to hire more mods as we are currently short on mod resources also. sweatdrop


Narumi Misuhara
Sagebomb
I see lots of love being pushed for zOMG, which is great. Though I feel Heralds of Chaos offered much more in gameplay, and better monetisation/ways to support development.

Does HoC have the same issues to bring forward, and is it possible that HoC may be revived (I still enjoy playing it when I have time and can find a game)


There was nothing wrong with that game that I recall, other than it not hitting whatever targets management at the time wanted. As the project was cancelled, I don't even know what we still have left from it. We can take a look though and see.


lanzer
Sagebomb
First of all thats for addressing the issue of being allowed to mention staff names, nicknames and other non personally identifying info. heart

You mentioned recently about levels of control you had to hand over as investors selected CEOs, who had thier own styles and ideas. (Which had definitely been noticeable over the past decade). In mentioning this, does that mean that you have been able to settle investments and now have full control again like prior to 2005? Or is there still certain levels of investor interest/control to meet?

If this is a sensitive question you cant address thats cool, and I understand.

I find myself refreshing the GCD waiting for ATA again, its awesome knowing that communication has become a lot more open and community focused again heart


To simply things, today Gaia does have investors who helped us take the company back. However, those investors are very different than the ones we dealt with. They rather Gaia achieve success through me (with the help of CP, L0cke, and staff members) running the show instead of forcing a CEO hired from somewhere else. They do ask for one thing - and that is for us to grow the company. Like anybody who would invest in anything.

Of course, now that I'm in control doesn't mean everything is wonderful. I still need to proof to all Gaians that in fact we can deliver on our promises to bring fun and creativity back to Gaia! Only time will tell! eek


lanzer
Shrimp_Man
Hi Lanzer. As an active alchemy user, can we get some focus put back on it? Would it be useful to make up a SF thread to address what I'd like done?


We put a LOT of time into the alchemy system and it definitely deserves an update. For now we have a lot of big issues to tackle such as the inflation issue. We can't focus on it for now and I apologize. sweatdrop One thing at a time! For now we'll be rolling out incremental fixes and updates.


lanzer
Songhai
Features:

It'd be really cool if you brought Crosstitch back. I know it was discontinued because it wasn't super popular the last time it was done, but it's been awhile, and from what I've seen, people are still interested. Could we give it another shot?


Similar to Alchemy, Crosstitch won't get immediate attention simply because we have big glaring issues to tackle. However we will prioritize these features properly and hope we'll get to most of them in time.


lanzer
Twisted Lady
Items

Asking again about Monthly Collectibles Collector's Pass. Last AtS we were told that our exclusive item would be out soon, but the pass unlocked almost three weeks ago and we're still waiting. Any word on this?


I'm sorry to say this but we don't have an artist on staff today for ATS. crying
We'll be more prepared next week for item related questions.
meemster
I'm so sorry that you're still waiting on this. We'll look into it and hopefully will have that sorted out for y'all soon!


Narumi Misuhara
Bunai
Features - Forum

More like a request.
Typing "Announcements" in the search bar will quick link me to the Announcement archives (http://www.gaiaonline.com/forum/f.339), instead of the primary Announcements forum (http://www.gaiaonline.com/forum/announcements/f.10/)

Please, fix.


xd ...yes we will address this.
lanzer
Oh, that's a tricky one. We use a search engine that has its mysterious algorithm. I'll see if there's a easy solution.


Narumi Misuhara
CraftyRani
Marketplace
The average buy price of most items seem to have broken down again sweatdrop


Yeah :/ this is presently being worked on.


lanzer
machinations
Why are astra items making users invisible in guilds?


I'll need to check on that, it might have some flash related properties that breaks it.


lanzer
Lustful Toxin
Is it true that zOMG will be back this year?


NOT TRUE! I am still waiting for Swarf to get back to me and then I'll be able to see the amount of work needed to fix the server. After that, we'll give it a shot, but there's no guarantee until we're at least half way there. Some compiling scripts were lost somehow which is a big problem at the moment.


lanzer
icey bb
Features

Do you think we could see an update of the homepage and graphics soon please? I feel like I'm stuck in 2009 a bit.

Could even try and do a contest for this a bit! More user interaction User Image


yeah I'm getting sick of 2009, though I hate 2016 even more. I definitely want to inject more 2017 into Gaia and we'll be replacing images here and there very soon! After that I'll look into site menu, then site layout maybe, but I'll probably work on bigger issues before that.


lanzer
Serafiella
Items

First off thanks for doing this even with limited staff!
Will we see more incentive to use the Paw base this year? Whether that be cheaper user ticket prices or more items or Paw-centric goodies?


I think it's kind of a chick and egg issue where the more paw base we see, the more items we'll release to support those Gaians, but I do know that we need more items to make that happen. sweatdrop

A couple of artist really love the paw base so I'm sure they will get to add more items regardless.


Narumi Misuhara
Chrystal Liena
Reports

Is there any way the Hacking, Scamming, and Abuse/Harassment report links could be moved from the bottom of the forums page towards the top of the page? Some users are not aware that those links are there and some mistakenly file tickets to report those problems.


This is something we'll take a look at as we look at site and page re-designs. From a technical standpoint that would be a very easy change though.


lanzer
Fibonacci To Infinity
Misc. (But Gaia related)

What are some of the things you guys are excited about doing for Gaia this year?


I think we can have a great mobile app. Making the web site better will be a small and incremental process but we can have a great app right off the bat.


lanzer
iBarracus
hey lanzer! it's good to see you here again =). if i were a software engineer i would be glad to work for free for your team to help this community =D

my question is simple: when gaia labs will be updated with new features to test?


No lab features in the near future. Anything we work on will be actual features right off the bat. I hope that we'll get to the point where engineers will get to introduce new ideas on their free time.


Narumi Misuhara
Edward_WHPT4th
Inventory
I was away from Gaia for a while and sadly when I came back my inventory was just the same unruly clunky charlie foxtrot with fun new glitches
Is there any plans to improve the Inventory system in the future?
An easier way to organize it, besides the tabs we have now?

I'm partially cranky because about 350 items (two types of Philosopher Caches) disappeared somewhere between my locker and the special tab and I still haven't located them a week later.

I get this is an old complaint - I'm not the borg - I don't expect perfection, but easier sorting would be nice.


This is a much bigger infrastructure problem we'll be taking a look at, we'll have to as some accounts are so old and have so many items that the way the system is presently designed is simply not sustainable. Back when the inventory was migrated to this system, it was one of those "nice problems to have." ...Having been around then and being here now I can say it's more a "Holy F*$# what a nightmare!" type of problem.


lanzer
Quinn
Games

Hihi! I was wondering if we were going to have a nice little Waffles Kin? :3


But Waffles is so lazy he'll be the most useless Kin around! xp


meemster
Arowan
Misc

I just wanted to thank the staff for switching up the coupons, finally. Since it looks like you're weaning us off the big GC discounts (which is fine), could you consider bringing back the exclusive-item coupons from earlier last year? Anything that isn't three weeks of Heavenly Holiday 3-packs, please. I actually felt slightly punished by that coupon. sweatdrop


smile We're looking into possibly bringing item coupons back, no promises though!


Narumi Misuhara
Frightened Mermaid Anon
Features: Runway

So, currently, Runway is plagued by certain glitches every first of the month. Pages of the museum are often missing, and your vote count isn't displayed. There's also a glitch that allows you to enter multiple times.

These glitches, naturally, cause a lot of confusion every time a new month rolls around. People get worried they aren't getting any votes, or that their entries haven't been entered and then get even more worried when their gold/GC count keeps going down with every entry.

I'm not sure how easy/hard these glitches might be to fix, but in the meantime, could we possibly get a sticky put in the forum with a list of known glitches? I think it would help a lot to have a place for people to look for for forum regulars to point people to whenever questions come up when the first of the month rolls around.


It's not hard, I just keep forgetting to do this. I told Zello to remind me but clearly he failed. FAILED!!!


lanzer
Cuteserah
Can we have More Yandere items and make an item that looks like Harley Quinn's puddin choker.

Oh and can we have zomg back I think you hear that ? More then any ? Ever ! Gaia needs Zomg back we miss it so much!


Yandere? Just how many Gaians are into that? I guess almost everyone...

And zOMG? I'm not sure, haven't heard much requests asking to bring it back. rolleyes

joking aside, I'm spending a lot of time looking into bringing it back.


lanzer
Neshira Namea Returns
Announcement spam issues
So...I know you guys are looking into lots of options for the announcement...er...issues. Are we going to get a survey or a suggestion thread to throw our input in? I'm all for surveys for almost every change because I want changes that are going to be positive for as many users as possible.


I wanted to put together a survey money, maybe I'll just start with a thread on Site Feedback. confused


meemster
TobiasBlue
Do you guys have any intentions of fixing the Gaia Cash offers? 90% of the offers are:
1-Broken. Outright don't work.
2-Have unadvertised catches.
3-Treasure troves for viruses and malware.


Hey there! I asked around and those pesky offers are not easy to pinpoint with the way the system is set up. If you run into this with another offer, please take a screenshot of the page you see as well as of the specific offer you are trying to complete and submit a ticket. This is definitely not intended, but the more information you submit regarding the offers and the provider the better equipped we are to get to the bottom of things! Thanks smile


lanzer
Mewnu
Since you're in San Jose... have you been to Japan Town in SF?! I live in Sac and I hit it up all the time!

Also is the Gaia office like... open to people coming in and saying hi? I wish you had a little store. I want a plush. emo


I used to drive up every single week to buy books from Kinokuniya bookstore. Now with online stores I only drive up on special events. I miss the days were we made those trips with L0cke, CP, and friends as we all lived in the same house. whee

We don't have a store for people to drop by and say hi, however we're very likely to start having booths during AX and Fanime!


lanzer
Shrimp_Man
NPCs

I don't know if it's feasible considering the other issues we as a site are facing, but could it be possible to get ALL NPCs avatars and profile pages? Or at least those that are associated with games and shops? Because my favorite NPC Russell Ace is 10 years old and doesn't have an avatar or a profile. And that's just wrong. emo


L0cke is creating a new NPC as we speak. I don't think we have time to make profiles for all of them but at least we'll be having new stuff! I can't wait! whee


lanzer
ChaosQueen
ITEMS

Any plans for more Monster Hunter items? emotion_kirakira

Welcome Back Lanzer. =D I met you once and Anime Expo. Have a pic somewhere I think.


Little known fact: I spent 550hours on Monster Hunter 3... sweatdrop I decided to cut back on the latest version and stopped at HR 130.


Narumi Misuhara
2sammygate
features

a tiered ignorelist?
so that people who make guides and get harassed can stop people from trolling them without trolling back by making them unable to see the guides.


I think in the future we will likely re-evaluate the ignore system and how it functions. The present system definitely isn't ideal and has some bugs.


lanzer
Thank you everyone for joining us! I'm sorry I couldn't answer more questions today, but tune in next week and I'll be here! I've been hanging out in Site Feedback and GCD if you have any questions or feedback.

Happy 2017!