March 22nd

[NPC] Gaia Staff
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Welcome Back!

Quote:
Games

Will there be any new high level formulas for alchemy any time in the future?

I really love alchemy and I think it's one of the more creative things you introduced in Gaia, so it's a bit sad to see its community turn stagnant. I mean I like the new formulas lately, but it doesn't really inspire people to level alchemy, which seems like a missed opportunity.

Perhaps this is something we can do in the future, stay tuned!

Quote:
Items

Most if not all gold shop aquarium items can't be sold back to the shops, even though all other gold shop items can. Is this something that's going to be rectified? And if so, when?

This is intentional as these items are common drops so we don't allow them to be sold back.

Quote:
Features/ Runway

It seems people are missing out on their Chance item.
For me and many others, I am getting my card saying: Daily Reward
Congrats, you earned 40,000G for voting today!
Yet, I only have one sticker. I am missing a few.

Can this be acknowledged and addressed?

This has been fixed by our developers! Sorry for the inconvenience!

Quote:
Features

Can you move the Daily Chance from Go Fusion to Runway so they're all on the banner like they used to be?

This is something we can take a look into doing.

Quote:
Items / Inventory

So we have had the Kindred tab in our inventories for a few weeks now, and I enjoy it greatly, But there are still some kin that are not being placed into the Kindred tab, I have to go to the ALL section still in order to find them. Also the potions still show up in the game tab as well as the kindred tab.

Is the staff aware of this issue?

Staff is aware and will be seeing what we can do to address it.


Zero Omega
Darc Nightgale
Features / Achievements

So when we had the throwback event, we were told that there was suppose to be an achievement for postin' in the contest threads. I'm just wonderin' if we will ever get it? If you decide that it won't be possible or just too hard to do, I understand. Some of the achievement hunters just want closure. Thank you.

We'll be addressing this and getting it to you, sorry!


Zero Omega
EphimeralStar
Runway Daily Vote
There is this bug in the runway voting stamp card where it skips daily stamps and doesn't mark it. Been occurring for a while now...Any plans to checking it out ?

This should be fixed! Apologies for the inconvenience!


Rance Clear
Darc Nightgale
Rance Clear
Darc Nightgale
Features / Achievements

It's been forever since I've been able to attend AtS.

So my question is about the agate ticket. I have an idea that I think would be really great.

Let people swap achievements.
For example, say Animal comes up with an achievement that I want and I have one that I made that she wants. We could use one agate ticket and we can get each others achievement usin' said ticket. In the end, we would both have our achievement that we made and each others achievement.

This could be an option if we don't want to use an extra ticket to give out 3 of our achievement.
I really hope this make sense.

As always thank you for your time.


I think the current rules allow for this. You would essentially just make an Achievement using their same titles, which is totally fine. biggrin


Sorry, that's not I what I mean. I know if I want someone else achievement I would pretty much have to give them an agate ticket and they can grant the achievement to me plus 2 others. What I'm tryin' to get at is swap achievements usin' one ticket so both people can get each others achievements. To do that now both people would have to us an agate ticket.


Oh! I misunderstood. We'll consider this! Thanks!


Princess Angelishia
Menstrual Cramps
Princess Angelishia
Menstrual Cramps
(FEATURES) SPONSOR PMs in my inbox
User Image - Blocked by "Display Image" Settings. Click to show.


Hey there, I already responded to you about this issue and I know you were not satisfied with the response, however it's still going to be the same as it was.

Let me sum it up again:

We don't plan on using private messages as a frequent form of advertising. We don't even intend to send PMs for all sponsorships.

However we do feel it's reasonable to very rarely send a PM when a special partner wants to give out a little something extra to Gaians.

Our messages crossed paths, by the way. I posted in here at 7:03 PM EST and you posted in that other thread at 7:05 PM EST, so that's why I posted here. Facebook has received a lot of push back about their use of private messages, messaging and microphone (if enabled) to trigger and target advertisements because people find it extremely invasive. (to the point of lawsuits and class action suits as well.)

For convenience, here is my reply back:
User Image

It's not just me though, a majority of users don't like this.
Threads have been made here in SF, GCD, and Chatterbox complaining about this happening. It was wildly disliked when it was used for Gaia-related sales. This shouldn't be something that you should just say "yes we hear you, but we don't care and we're going to continue doing it." Instead you should be like "yikes, they didn't like that. Let's try another method of delivering this gift and sponsor announcement."

People are more receptive and understanding of your marketing if you're understanding that private messages are PRIVATE messages and people want to keep it that way.

--And again, we're in the billions and trillions now. Receiving thousands is equivalent to gifting someone an expired candy bar.


I implore you to poll your users to see if they support this marketing strategy before you blindly implement. I can tell you that as an annoyed user, I have no intent to check this game out, solely based on this interaction.


I see your response! Let me respond here in the interest in keeping it in one place as best we can. I think I've kind of responded as much as I can on the issue, but in the interest of making sure that the response is clear, let me post some final words on the topic:

We get why people are uneasy about the PM. We do. We know that people don't want to see advertisements pop up in their inbox on the regular. We have no intention of doing that.

However we don't think it's the equivalent of spamming someone's inbox or invading someone's privacy to once in a blue moon send a gift through our existing system (even if you feel it is small, it is still a gift) on behalf of a special partner.
Princess Angelishia
Menstrual Cramps
It's unfortunate that you're going to take this stance with the user base about this.
I don't think your sponsor would like to know that their advertisements are perceived as spammy and thus deter a potential customer from engaging in their game/offer.


I've been reading through the feedback and I'm seeing multiple posts saying they are most worried about it being a regular occurrence. I have already, though, passed your feedback on to our sponsor.


Zero Omega
orange_puff
Zero Omega
orange_puff
Games

Thank you for looking into the kindred-inventory issue.. I wanted to know what we can do to help? I have had the same issue where I sold kins and they still show up in my LK MyKin menu..Again, thank you! smile

Feel free to post about which Kin aren't showing up in the bug reports forum!

More like all of them show up sweatdrop xd like I only own 9 kindreds and I see all of them all in my MyKin tab in the LK game... xd even the ones I sold or gifted to someone else already.. Also I have posted in the bug forums already aswell whee but I wanted to ask here as well just incase you guys missed it there sweatdrop

Again, thank you if you guys already looked into it! Thank you for all the hard work!! whee 4laugh

Here's a link to the bug thread post xD Just in case...

Awesome! Thanks for the information!


Rance Clear
Odd Cinderella
Question Category: Items

Question: Can someone refresh my memory: was the Rainbow Parcel Ticket ever sold directly in Cash Shop? Any chance of it going back in there again? redface


Yes and it might!


Zero Omega
Juta Nanari
Question Category


  • Features
    Towns

    So I'm asking this left and right, and I continue to ask with no response.

    How much longer will town topic harassment targeting individual users be allowed? I get it, pm an online mod and tell them whats going on and PRAY they open the pm and look. But most of the time they don't open a pm, and when you try to ask another mod for help you're told off for it.


    When will this be taken care of?!

  • Let me be clear, it is not allowed. However given the active nature of Towns, it is not a simple task to deal with the problem. If you know the user causing the issue and you have evidence outside of Towns to prove it, we definitely suggest you file a report so we can address it further.

    Princess Angelishia
    Yichem
    Misc.
    Is there any Gaia cash sale today ? crying


    There's no GCash Flash Sale but we do have a really nice coupon going on.

    Hope that helps!


    Rance Clear
    Splat Tim
    Items

    Since we have essentially ran out of color schemes, is it possible for you guys to host an event or something to let us choose a brand new color scheme? (or at least help you. we won't create a new item, like a golden ticket or rainbow ticket can however)


    To do this, you can get your hands on a Rainbow Parcel Ticket! smile If your custom color scheme turns out to be a hit, we may choose to continue using it!


    Rance Clear
    Fibonacci To Infinity
    Items

    The mood bubbles are REALLY scarce.
    Can you guys dump the lot in like a rerelease CI that's nothing but mood bubbles since we have a ton of them?
    You can toss in a few of the tickets too!


    We'll try and put more into circulation!


    Princess Angelishia
    Fibonacci To Infinity
    Features - Runway

    Can you guys do a survey on what new themes could be used in Runway?
    It would be cool if you guys took some suggestions.


    We do!


    excitable sloth
    2sammygate
    games-kindred/items

    can we get formulas for starter kin eggs, like we got for the winter event eggs? leafkit style for example!


    Unfortunately no, because these kin already have equips! C:


    excitable sloth
    reclassified
    Games - Lake Kindred

    We already have Easter holiday starting today where i live. When will the easter event on Gaia begin?
    Looking forward to it.


    Very, very soon. c:


    excitable sloth
    MistyMary24
    Question Category Games - Lake Kindred

    Question
    Is it a glitch or part of the game that attacking the sycromise trees heal theirselves? This is very annoying and if it is not a glitch can we have our kins heal when they are hit with an attack?


    We are not knowing of this glitch, but we will look into it!


    Rance Clear
    reclassified
    Shops
    Final question for today.
    Was it intentional for keeping the Style Summoner rig in the gold shop for such a long time?



    Yep! Brennivin will probably rotate it out next time he feels like releasing a similar chance item.


    Princess Angelishia
    MistyMary24
    Question Category Features/Shops

    Question
    Not sure which one this question belongs in here

    Is it possible to get a running total of how much cash we have spent and still need to get an invite to Club Verge?


    You can check your total purchases here!


    Princess Angelishia
    Princess Angelishia
    Yasashii Nezumi
    Games

    Is there an ETA on when Switchem will be back?


    Sorry, not yet!


    I take that back! Looks like we had a breakthrough!


    Zero Omega
    Arcee Gibson
    Features

    So uh- I just had my signature disabled and all.
    I didn't realize it was too big. But I have a few questions.
    Why didn't I get a warning first and a jump to disabling?
    Is this the normal course of action?
    I would have gladly removed the gif if I had realized it was too big.
    And because I had the sig disabled, will this go as a sort of 'mark' against me if I ever tried out for a mod position or anything?

    Once a signature image goes over a certain size, then we choose to automatically disable the signature without providing a warning. We give you an initial warning when you go to create your signature about how large it should be. It will not be a mark against you if you apply to be a mod.


    excitable sloth
    MistyMary24
    Question Category Games - Lake Kindred

    Question

    Since to get new kins is by paying with Gaia Cash, would you please add winning Gaia Cash into Lake Kindred to make it where we can buy new kins?


    Not all kin are available with Gaia Cash! Often our events have free kin! Like the winter event or the halloween event!


    excitable sloth
    Fibonacci To Infinity
    Features - Lake Kindred

    Um are the little daily grants for the kins going to be changed anytime soon?
    It would be cool to change them up each event.


    AHH.
    Soon, so sorry. It keeps coming up, but it will be changed soon. c: