December 22nd

[NPC] Gaia Staff
User Image


Welcome Back!

Quote:
Items

The item Doll Collection Bundle says it contains the entire collection from 2014 & 2015 SDPlus dolls. Since it is still 2015 does the bundle update as new dolls are released, or does it only have the SDPlus dolls that were released before the bundles release?

It contains the dolls that were released prior to the bundle... but a Doll Collection 2.0 may be something to look forward to as we begin the new year!

Quote:
Games

Regarding Lake Kindred... Will we ever get detailed descriptions of Kins' abilities?

For instance, I'd love to actually be able to read about the damage ratio, accuracy rate, and status-inflicting chance in the detailed profiles of my kindred.

Kin may eventually get more detailed descriptions to their abilities, for now though, it’s up to the imagination!

Quote:
Games

Another Lake Kindred question:

Will Filligris and Carnelion ever see any kind of buffs to their level rewards? The majority of their drops are potions, and it's really disappointing to see that in a 1499GC kin, especially when previous kin have had much more varied drops.

At this moment Filligris and Carnelion will not have any buffs to their level rewards, this could change in the future however.

Quote:
Other/Forum;

The spammers are still a big problem. Are there any
plans to tackle the problem more effectively?

While stopping spammers 100% is unlikely due to the numerous methods spam can be done, we have instituted several detection mechanisms to help curb the recent outbreaks. For the past few days incidents have significantly decreased.


excitable sloth
`Hydro
Items
Can this poor fellow get a name of his own? He's not really "icy" like Fafnir is.
User Image
Or does he have anything to do with the event? His coloring is a tad similar to the last panel with Fafnir...


AHH. You ask this question every time and this is the first time I've been able to answer it.
I will discuss it and we will try to come to a consensus for that color scheme. C:


excitable sloth
AgeofZero
Games - Lake Kindred
Can the numbers by the sides of the items be changed to black with a white outline or something similarly more readable? For some of the darker potion bottles, it's very hard to read the number once you've gotten to double digits.


I will look into this! C:


excitable sloth
Leothalis the Sorcerer
Games

Will we see Sandman Rose and other new kin (including the inevitable fafnir kin WHERE IS MY GOD) get added to the kin you can splice with various shards?


Of course! It just takes some time to discover these shards.


excitable sloth
Xashowd
Games

Can we have an update for Sycamorte and Phantom Sycamorte's drops so that players are more enticed to fight them? Especially Phantom Sycamorte, he's been rather neglected since have over 2x the HP makes him not worth fighting. I even have some ideas in the Site Feedback thread I made here, in case you haven't seen it already. We need to get people playing again, and the Sycamorte Nerf has driven them away.


There may be changes to these drops in the future!
Likely after the event however.


excitable sloth
Black Death Goddess
Items

May we have recolors, let me be specific, HOLIDAY recolors or certain items? Like Godina, Solair, Juno, etc. Also may we have Christmas items from other countries? I know it's too late to do that this year but maybe next year? I have certain examples and ideas if any staff/admin would like me to send them a list.


There are some special holiday recolors this month! In fact we have a coupon for them. C: It's called "Festive Colors".


Rance Clear
Magically Clueless
Rance Clear
Yuekazehime
Items

Did you guys mean to have sellbacks on LK potions?
(And when do we get our needed goldsink event? xD)


The sellbacks were unintentional and should be disabled as of now. biggrin


I saw posts from staff yesterday that said sellbacks WERE intentional...
i am very confused ;_;


emotion_facepalm I actually just realized that I'm a space cadet. I wasn't aware that they were intentional, but they actually were at launch. My apologies! I was under the impression that sellbacks were not a thing that could exist on those types of items, aertfyhwsedrftghjhgfdfghasg

Point is, that was a miscommunication! I'm sorry! *crawls in my sock drawer to sleep for a few days*
excitable sloth
We did mean to have sellbacks on LK potions, however there was an issue with it so they were taken off.

There will be a goldsink quite soon!


excitable sloth
Xashowd
Games

Could the Bosses on Fafnir's Peak have a different Loot Table than the rest of the foes? Especially the ones on Stage 5, given how difficult they can be to take out, even with my Cinder (especially Sandman Rose, given that she can put foes to sleep and fully heal herself). Maybe have Snowflake Charms as a common drop from them, and for Sandman Rose and (eventually) Fafnir a small chance to drop their own Eggs, similar to Sakura and Spirited Ember?


I will look into having higher drops for the bosses, however there are already a ton of valuable items available in that area. C:


Zero Omega
Nenanah
(Events (I think?) )

I've submitted a ticket twice now and both times I was told that you guys are still working on pushing out the achievements from the Halloween Event. Seeing as it is now the end of December, at what point could I submit a ticket for the achievement (Full Selection) that I'm missing? Are you guys still trying to grant them to everyone?

Question is originally by Sir Dark Hat

Go ahead and file a ticket and we'll see what's up, but odds are if you did not get it then you did not qualify for the achievement.


excitable sloth
That Gay Artist
lake kindred
not to be a downer i love the new kins but usually theres more there was atleast 11 for zen and like 13 for the halloween one but only 5 ((3 dropables)) for fafnir.... I'm not even on fafnirs team and i think he desserves more then 5 new kins with 2 of them being bosses :/ are there going to be anymore coming?


Depending on the event there will be different amounts of kin! c:


excitable sloth
Woo Mee
Features

Would you ever consider making Gaia emotes into Facebook stickers?


We were just discussing this yesterday! Possibly! C:


Zero Omega
Lady Saxophone
Merry Christmas!

Events
Last year, we did a gold sink where you guys would donate goods to a local food bank, if I recall correctly.
It seems to late to start anything now, but were there any plans to do another charity event this year? Or at the start of next year?
Or were profits too low this year in order to organize something like that?

We had plans to do something like this again, but unfortunately we just couldn't commit the time to it this year. But it's something we're still thinking of doing.


excitable sloth
Nenanah
Game

In Lake Kindred we always get new areas during events. Can we get new areas when there isn't an event going on? Reason being, event kins are limited and events are pretty spaced out. It gets boring when we are waiting for a new event, that and waiting for events to get new in-game kin sucks.


This is a possibility! But it does take a lot of time and resources to round up all of those kin and discover those new locations.


Zero Omega
Sensei Chyaku
Misc.

Will there be any openings for new moderators or assistants?

We're always looking for new moderators and assistants!


excitable sloth
Vixena Maleficus
Games Lake Kindred

Will kin that have already been released in the past without evolutions possibly get evolutions in the future?

P.S Love you guys <3


Probably not at the moment, or in the near future.

<3


excitable sloth
Xashowd
Games

When will the Level Cap on our Kin be raised? Last time this question got a response you said "in the near future", but it's been over a month since then. I'm sure we'd love to do something with our Lv50 Kin besides smack trees all day, not to mention have a renewed sense of progression.


This is possible, but at the moment we don't have it planned out. There will be an indication of it when it happens though!


Rance Clear
Xashowd
Items/Features

Will Paws ever get more direct CS releases that aren't user items? I'm grateful for the freebies and such, but after seeing the Avi version of Kumara get numerous recolors and the Paw version getting none it feels like Paws are being left by the wayside again when it comes to the CS itself. Various users have given theories and reasoning on both ends of the debate, but I think a detailed answer from Staff would be best. Are the Paws truly not profitable enough to Marketing to get more items in the CS? If so, what can we do to change that? Paws have already tried speaking with their wallets and it evidently didn't work (See: Kumara). So we're at a loss here, and while no one likes the regular GCD complaints, it seems like that's all that can be done. Please, give us something to hope for.


We love Paws! Regarding Kumara, if I recall correctly, that item was a special extra made just as a gift to Paws and was not actually planned ahead of time or intended to have recolors. It was a fun side project from a really generous artist. 3nodding We may consider recolors though, since everyone seemed to really love it!

Paw releases are not going to vanish any time soon, but to be very honest, you're accurate in figuring that Gaia cannot thrive on solely or even with a majority of Paw releases. Not to say that the return is the only thing that inspires us to create more items, because that's definitely not the case, but it means that human items will have a larger resource pool overall.

Going forward though, you'll be happy to hear that Paws will be getting more attention in 2016 than they have in 2015!


Rance Clear
Pengaana
Features/GoFusion

Any chance we'll see more items (preferibly old CIs for some sweet deflation) that take only heart charms? I'm absolutely swimming in them. Please send help D:


Look forward to some GoFusion updates in 2016 that are heavy on the Heart Charms. 3nodding


Zero Omega
XonyMudd
Zero Omega
XonyMudd
Misc

The last survey on the runway was, regrettably, extremely short for some users, being only two questions: how often do you use the runway and what is your username. I’m quite frankly surprised there wasn’t a question about the air speed velocity of an unladen swallow. But I digress.

Why did you decide not to have a simple yes or no selection and choose to add an option to prematurely end any further input by users who selected that answer, so as not to leave any users feeling like you are purposely ignoring anything and everything they might have had to say that could benefit the runway?

The last Runway survey we ran was to get feedback from users who infrequently use Runway, or stopped using Runway altogether. If you were directed toward the end of the survey, it's because you use Runway all the time. As a result, the questions we asked wouldn't be tailored to you. Such as, "Why did you stop using Runway?" Well, you never stopped using Runway so you can't really answer that in a way that is helpful to us.

"Did you know that we have big prizes in Runway?" Given that you use Runway all the time, you more than likely know that Runway has big prizes.

"What would make you want to try Runway again?" You use Runway all the time, so you're always trying it.

On the flip side, there may be a time where we run a survey where we try to target users who use Runway every day. So users who rarely, or never, use Runway wouldn't really be able to answer any questions we have for them. For example, if we had a question like, "What motivates you to enter your avatar, or vote on avatars, every day?" Someone who rarely uses Runway can't really answer that because they don't use it.

See what I mean? The feedback we were looking for with that survey is trying to understand why people used it, then stopped, and see what we can do to improve it.


Ah, I see, that makes a lot of sense, thanks for answering!

Although, I do think a simple yes or no would have been sufficient and just add a question for frequency of use for those who answered yes, cause obviously some users who answered yes may still frequently make use of the runway, just not all the time. In fact, I know of some users who, upon hearing how short the other yes option was, intentionally answered with the simpler yes.

Which in turn may have made your results from the survey less than accurate. For accurate results, it is best to use simple language and simple options to avoid confusion.

Having two affirmative options can be confusing for some users who may interpret "all the time" differently. An alternative way of clarifying it while still retaining a second yes option to filter out uses who more frequently use it would be to specify the frequency of use such as, "Yes, I enter everyday" or "Yes, I participate every week" or even "Yes, I participate multiple times during the week"

Well in particular with this survey we were looking for people who used Runway a couple times, then stopped using it altogether. What we're trying to address is, "Hey, you used Runway, but then you stopped. Why?" If you're still participating once or twice a week, then you still have interest in the feature rather than having lost interest entirely. I definitely think your suggestions are good ones if we start to look into, "Why do only some people use Runway once or twice a week? Why do they use it once a month? Etc. Hope that makes sense!
Zero Omega
XonyMudd
Un. Well some of us who are still using it frequently aren't enjoying it as much anymore and are more using it as a means to call attention to other users who are using it to the issues we have with it in its current form. And even then, some of my fellow protesters are getting tired of protesting cause it just feels like we're not making a difference and the disappointment we see of constantly repeating themes is wearing our spirits down and we're all starting to think that Gaia will just outright remove the feature as it appears to be no intention of regularly maintaining it to make sure that it stays interesting :c

Thanks. If you ever need any survey suggestions or ideas or tips, I'm free and willing to offer them up x3

One of the earlier surveys we did definitely made us aware that we need to have some more varying themes, it's something we're going to be doing. Probably won't be immediate, but we've heard you on that. We just ask for your patience as we work on it and some other new and fun things for Runway.


excitable sloth
Hop Step Instant Death
Items

Are the [animal]-versions of the Kindred Sandseed, Kindred Sandbloom and Kindred Sandman Rose supposed to only contain the poses with the kin itself in them instead of the clothing ones?

And if they are, would there be any chance to add the clothing, hair and face mod poses to the items too, or just fix them if they are glitched?


The paw versions of Sandseed and it's evolutions are only meant to contain the poses with kin.
It may be possible in the future that a few of the other poses are added, but at the moment it is not.


Zero Omega
Lady Saxophone
Features/Forums

On the subject of spammers/bots, I think another user accidently found one of your "detection mechanisms".
(Their post format had a ton of Korean characters in it, setting off the "roasting marshmallows" error)
Just for clarification, was that one of the anti-spam features you implemented? Or something else?

We'll be in contact with that user. Thanks for bringing it to our attention!


excitable sloth
Csilla Silvana
Games(Lake Kindred)/Event

I love, love, LOVE what you guys with RIG drops in Lake Kindred for the event. I'm guessing this drops will be altered after the event is over. Is there a chance you will do for future events with different RIGs? I would love to see this happen again.


It is a possibility!
However different events will have different prizes. C:


Zero Omega
`Hydro
Features
Zero keeps hinting at a gold sink/loyal's gate KS coming up, any word on that? emotion_kirakira

Nothing I can say at the moment, but I've seen the light. ninja


Rance Clear
Shrimp_Man
Items

So just curious, any reason why the Sandman doll wasn't included in the level reward list for Sandseed?


You'll be able to get your hands on it elsewhere before the event is over. biggrin


Zero Omega
-l- Smitten Kitten -l-
Zero Omega
-l- Smitten Kitten -l-
Other/Forum;

My friend made this account for me as a mule, but she had the birth year set at 1916... I was born in 1997, how do I change it?

File a ticket at our Help Center

Under what category?

"Issues with Items/Gold" is fine, the category for a situation like this doesn't hugely matter.


Zero Omega
ChaosTrooper
Features - Achievements

I opened a ticket regarding the Scary Sampling and Full Selection achievements from the H2k15 event.
After that I was granted Scary Sampling, but not Full Selection like I should have, and the ticket was closed.

Can someone please help me with this? ; ~;

You can re-open a ticket at any time by just replying to it!


excitable sloth
Xashowd
Games

Can the Splicing Level requirement be lowered from Level 25 to Level 15? There have been numerous complaints about needing to get not just one, but two Kin to Level 25 in order to Splice, which can take a long time. Throw in the lack of motivation most of us have as a result of the heavy grind past Lv15, let alone Lv20, and being able to Splice is something not many gaians can do. This directly impacts you guys as well, because that means less players who want to buy Splicing Shards from the CS, meaning another way the game can garner revenue is heavily lessened. 15 is the "Goldilocks Level" in my honest opinion because it still takes effort to reach naturally, but isn't so far away that the high wall deters players. Most Kin also evolve at Lv15, making it more fitting that they're strong enough to Splice at that point. It would go a long way towards getting more people playing (and thus spending) again, as the way it is now is similar to how Alchemy was at the start. That took years to become feasible to everyone. I'd rather LK not suffer the same fate, as it has so much potential.


This is something that we are discussing, and I agree with these issues!
We are working on implementing something soon. C:


excitable sloth
HououMinamino
Games--Lake Kindred

I've asked this question before, but will the issue with Radiances switching back ever be fixed? sad


The Radiance potions are being looked into at the moment.


excitable sloth
Binku_Muja-
Lake Kindred:

Will the awful kin level up rewards be addressed? Gcash kin especially should not
be bogged down with potions that you can get on the lowest level of the wilds.


Gcash kin are given higher gold rewards, though we will look into replacing these potions in the future.


Zero Omega
Meromictic
Features

Can we have a salt emote for posts?

User Image


excitable sloth
XonyMudd
Features/Lake Kindred

When the event is over, will the new area in Lake Kindred still remain and what might some of the possible changes to that area be ?


The new area will likely remain! However some of the drops might change and one of the bosses might disappear...


Rance Clear
K i n g X u m o t - XVI
Features/Items:

Any news about adding expiration dates to tickets?


We're still looking into different systems to figure out what may be the best way to do this to not negatively impact the many different types of folks who use or exchange tickets.


Rance Clear
K i n g X u m o t - XVI
Kindred:

Perhaps one day there can be a tier and each level had 1 new Kin in it (choice tier, of course)?


emotion_drool I would spend a zillion gcash on that. We'll add it to our big list of ideas. Thanks!


Zero Omega
Niccolo Ammaniti
Features
Ok, Loyal is on a rampage and I know the problem is wide-spread. I was wondering when you are going to fix the glitch that causes Loyal to remove people from the store and taking a vast majority of their tokens.

I am currently missing 210 tokens, which is ridiculous... I have PM'd and quoted, and got no response. When will this problem be addressed and fixed? It has been over 100 days since the problem first occurred and I made a thread.

http://www.gaiaonline.com/forum/bug-report-technical-support/loyal-just-went-crazy-my-tokens-missing-kicked-mass-pm-d/t.97823493/

Sorry, we're still taking a look into this to see what exactly is going on.


Rance Clear
Nenanah
Misc

Since Blue stepped down as the general manager who is taking her place?


No one.

Oh wow, it sounds totally bleak when I say it like that. xd What I mean to say is that we've since restructured our inner workings and instead of having 1 head honcho with incredibly ripped abs, we've now got a whole lot of amazing people assuming bigger roles and tackling the tough tasks here at HQ. Like that scene in Mean Girls where everyone is prom queen! Except not that. lol


Rance Clear
aramaa
Features

A while back, there was a staff alert about working on the avi builder so that it doesn't have to be disabled whenever there's an event or rig. Can you tell us when to expect this?


Update: The system is in place and we're just working out the final bugs. biggrin No time frame to share, but the project is progressing nicely!


Rance Clear
Castiel Lover
Event

Today's sweater still isn't in gofusion! Please add it so people can decide on tier or gofusion as a way to get it!

IMPORTANT!


emotion_bandaid Should appear within 25 minutes.


excitable sloth
hexsy
Games:

Could the miss rates for kins like the Spirited Ember be lowered? The Spirited Ember has a pretty high miss rate for a $15 kin and it's very frustrating. We can't even see the miss rate in the description of an attack, or know the power of any particular skill. The guess and check of something so simple is exasperating, especially since most games will give us this kind of basic information up front.


The miss rates for all kin are actually incredibly similar! There isn't much difference. But we will look into perhaps adjusting this. C:


Rance Clear
Salathielly
Features

The intrepid reporter Cindy Donovinh seems to have been awfully quiet since August, which is a shame because for quite a while she was very regular with her community updates. Can we expect to hear from her again any time soon? I miss her reports and am a bit worried about her since we haven't seen her in so long.


SHE'S DEAD


no I'm kidding

The staffers keeping her in the know about the happenings around Gaia have been incredibly busy in the last few months. We'd love to revive these reports and definitely have plans to do so once we kick off 2016!


excitable sloth
Touhru Adachi
Games: Lake Kindred
Will we get Potion Sellbacks back ... ? gonk


Likely not in the near future. :C


excitable sloth
Castiel Lover
event

Please keep the event going for a week into the new year. There are so many things to do. And a lot of people are busy for the holidays.


The event ends January 4th! C:


excitable sloth
Halcyone ter Avest
Items

This question is for artists and whatnot.

Is there a difference when it comes to making an item all black compared to making it all white? I've been wondering for some time now.


There is a big difference! The shading is usually quite different. c:


excitable sloth
ariichu
(Ooo I REMEMBERED SOMETHING //shot)

Games / Shops

Regarding the in-game shop in Lake Kindred, is there any chance the potion prices will be re-adjusted
to a bit lower in the near future?
Inflation for almost all the potions has skyrocketed since the in-game shop was released, and I
in particular am afraid that services like my Starter Kit thread may no longer be possible with such
high prices on the potions cat_emo
I do hope the high prices can be reconsidered, as I've noticed easy access to potions such as Antidotes,
Refreshes, Small Heals, and Stamina Ups helps a lot of newer users get in to and excited about the
game early on. I understand the more powerful and rare potions being more expensive, but the more
common and less-powerful potions being cheap & plentiful seems really necessary from my perspective.


The prices in the marketplace fluctuated for the day because the sellback was enabled, so the value for them went up. However now they should start to deflate in price again. C:


excitable sloth
Gavyn the Mighty
Games:

Once the winter event is over, will the item drops in Fafnir's Peak within LK be nerfed? (I.e. will the Spirited 2k15 items be taken out? Same for the RIGs?)


The drops will likely be adjusted after the event. This will include reevaluating what items drop.


excitable sloth
Sinfulcraft
Games - Lake Kindred

Will all the beautiful RIGs from Fafnir's Peak be removed after the event?

I adore these RIGs so much, would be an utter shame to see them all vanish. Dx


They will likely be removed or the drop rate will be adjusted, so work hard to get them during the event! C:


Rance Clear
Beauty of Grace
Features

Is the Avatar Builder going to be down the entire event again? I want to know if I can stop checking XD


It should be going live in about 10 minutes.


Rance Clear
ChaosTrooper
Items

Would you please consider re-releasing the Silver Medal somehow?
I know the Gold Medal and Bronze Medal have been re-released here and there over time,
but if I’m not mistaken, the Silver Medal never was? The price for it is ridiculous compared to the others.


Currently, we have no plans to rerelease any of those medals. You can get them via Perfect Parcel though!


Arlette Mori
yazooLovrec
EVENTS

what is with Artmas contest event?


It's Beginning to Look a Lot Like Artmas was an art contest we recently held where users entered a traditional or digital festive art piece which included any Gaia NPCs, or Gaians in a holiday scene featured anywhere on Gaia. They needed to include at least one kin in the picture.

Entries for this particular contest are closed, however, there will be more fun contests in the near future. We're planning on announcing winners of the Artmas contest on Christmas Eve. 3nodding


Rance Clear
RadiantFlare
Items

My ruined post-apocalyptic kingdom for the Walking Dead Grab Bag to come back and be stocked with new items?

I know it's not completely up to Gaia and all that good jazz but with the show coming back in February and with Fear The Walking Dead having been well-received I didn't think it would hurt to suggest.

Thanks and happy holidays! n.n heart


Sorry! That item collection was a direct sponsorship from TWD and we can't release another or an update unless they approach us with another partnership offer. biggrin