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December 15th, 2014

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Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Mon Dec 15, 2014 10:17 pm


December 15th

[NPC] Gaia Staff
User Image
Hello everyone and welcome!!!

Quote:
Event/Items

I'm dreaming of a Paws Christmas!

Any chance we will get a full holiday paw set for this X-Mas Season?

Yep! We made an announcement here here! Caroling will also give gift boxes with a choice between a human or paw item. Merry Christmas!

Quote:
Features
The new inventory arranger is a good start but is there any way to bring back the ability to select a whole section of items by clicking one and shift clicking the last in a section? We used to be able to do that and it's MUCH more convenient than having to click every single thumbnail.

I would also like the ability to stack items together. For example if I have 2 of the same EI but they're different gens I would rather have them stack together than separately.

We will be adding functionality that allows you to select en masse! Keep an eye out for it tomorrow!

Stacking as you suggest probably won't be implemented though as they are two different items altogether, even though it's part of the same EI family.

Quote:
Events

An old staff alert said there are 2 new achievements being given out. A LOT of people were granted neither achievement.

People have been posting in this thread to get theirs granted, but what about filing a ticket? Why isn't anyone handling those?

We recently did a mass grant for some users who are missing their achievements and will continue to do so for users missing them. Users who have filed these tickets have had their achievements granted, if you are still missing the achievement, file the ticket and we’ll be happy to assist.

Quote:
Events

When is the Winter Event going to start? The 12 Days of Xmas Freebie Grants have begun, but there's no sign of Caroling in the shops yet either.

It has already started! Check out the forum for more information here!

Quote:
Features

We were recently given a new free outfit slot. Was this a teaser for being able to buy our way past 21 slots in the future?

Unfortunately not, sorry! Though in the future we may be increasing the number of outfit slots!


bluealaris
Salathielly
Items

I posted in an AtS a while back about the possibility of someday having an REI featuring the RIG NPCs Roseus and Serotina. Now that Purrsuasion Play has finished evolving, is there any chance that such an REI might be on the horizon? emotion_kirakira

(I ask out of desire both for more information/story on these NPCs because they intrigue me and for a nice manly REI since the past few have been girly/cutesy.)


You'll find out on Friday! Lets just say that I'm very excited for our next REIs! whee


Zero Omega
Nenanah
Features

This Achievement

Thread Killer
100 Points
User Image
"Be the last person to reply to an active thread with over 100 posts for at least 24 hours."
'Kill' a thread of 100 posts or more by being the last person to reply for 24 hours.

I don't really get why this achievement was removed, it certainly wasn't hurting things.

Is there any way to bring it back or at least give us a reason why it was removed?

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

We actually don't remember why we removed this achievement but it did go away with a lot of the achievements that encouraged spam. We could consider it bringing it back with some tweaks though.


bluealaris
Salathielly
Items

With Paws now having the option to remove the ears from their avatar through the Hear No Evil item, is there a possibility to make such an item for the humanoid base? Some of us enjoy putting animals ears on our avatars and don't want "human" ears to show, so this limits us to wigs and hairstyles that hide the base avatar ears. I saw this thread about it in Site Feedback, and it seemed like a good idea to me. I don't know much about how layering works, so this might be entirely out of the question, but I thought I'd ask just in case it might be.


That's a good idea and something we can do some looking into. I know that for animals it's much easier due to ears being on a separate layer from the head while human ears I think are painted on to the head. I will ask our art team!


Zero Omega
Nenanah
Features

What is the point of having a Reporting Bugs Sub-Forum if you don't even keep it updated?
The last thread made for reporting bugs was the week of Jul 22nd - Jul 28th 2014.
It is now December, and only a couple of weeks away from the new year.
We have people reporting bugs in the latest thread but the dates don't even match.
People posting all the way into November shouldn't have to post in an outdated thread from the summertime.
Having your Bug Report Forum being so outdated and unmaintained gives off the impression that you're lazy and don't care about existing glitches and issues, it does not send out a good message to the newer members at all.
Please get on this.

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

You're right, this is an old forum from an outdated channels we had to report bugs. We've gone ahead and archived the forum though as it no longer serves its original purpose.


Zero Omega
Alphabetic
Misc

Is Gaia going to donate to charity this year?

Keep an eye out. ninja
bluealaris
Yes! Keep an eye out- we're giving all of Gaia a chance to participate in our Charity giveaway (at no cost to their own wallet).


Narumi Misuhara
Nenanah
Misc

I notice that when you guys close the thread, it will remain closed at least for 10 sometimes even 20 minutes.
Then it still closes around 5pm sharp your time.
That 10 or 20 minutes factors in the time we spend asking questions, and you closing the thread down to catch up takes away from our time that you promised us to ask questions.
Do you think that if you close the thread you can keep track of how long you close it for and give us that time back to ask questions?
It is incredibly frustrating when the thread is closed down for so long and knowing that however long it's closed takes away from our ability to post questions.

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


I can understand the frustration. We chose Monday 4PM to 5PM because it was the most convenient time for us to get together and answer questions. When it does get locked, just sit tight, and as soon as it opens back up you will be able to post your question. After 5PM, when we close the thread for good, we often do continue to answer questions for a short while, however after 5pm some staff do have other obligations.


Zero Omega
Nenanah
Features

A couple of weeks ago I asked if you could bring back the old item engraving feature since a lot of us old fogies missed it and it had a great potential at being a gold sink. I also pitched some ideas to keep offensive language out out the engraved messages. You said that bringing back the feature would more than likely never happen.
Can you please give us a reason as of why this feature will never make a comeback?

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

Outside of the abusive messages, the old engraving system was from 2003/2004 and we don't have the code to support it any longer which is why we would not have it make a come back.


bluealaris
Sweet Angelic Kitten
items
Can we get an animated train set?
Or animated Christmas items like trees etc?


Soooo cute idea. I don't know if we have time to craft these specific items but it will definitely be on our short list for future items to be created for Winter holidays.


bluealaris
The Insane Hattress
Misc

Question:
Can you guys bring something like meebo back?


Sure, we're starting to work on a chat feature for Gaia right now!


bluealaris
Sweet Angelic Kitten
items
Can we get a teddy bear themed mini chance item?


We have a few teddy bear skins right now for Paws, but I'll give your suggestion to our art team for consideration. Having handheld teddybears and Paw skins would be really adorable.


Narumi Misuhara
Nenanah
Shops

Could we get a dropdown menu link for Loyals Bazaar, and Mecha Neko?
They are specialty shops after all and we have one for Flynns Plunder, Club Verge, and the other cash shops.

User Image - Blocked by "Display Image" Settings. Click to show.

Question is originally by ( Pwnder ) I am using Nenanah's Ask the Staff Question Posting Service.


Seems reasonable, I'll run this by the team.


Zero Omega
Darc Nightgale
Event

Once you complete level 10 on sitchem it glitches, and you have to start over.

Thanks for the report! Please go ahead and post about it here and we'll start checking it out!


Narumi Misuhara
Drug Excursions
Mage of Space
Event/Game

The snowflake charm grant isn't working for after you defeat Fafnir! D:

Error #1010 data=(array) {
[0] => (number) 0
[1] => (string) Invalid simple grant key (). It must be provided, and can only contain letters, numbers, and underscores.
I second this.


Sounds like a bug, please report it here: http://www.gaiaonline.com/forum/x-mas-2014-bitter-slumber/x-mas-2014-bug-reporting-thread/t.95192493


bluealaris
Nenanah
Features

Alchemy, is it possible to remove the failed attempts chances when crafting formulas under your skill level. I'm at max level 10 in Alchemy and I still fail at doing recipes, even Level 1. Max 10s are supposed to have masted the art, why so many fails?

Question is originally by ( Pwnder ) I am using Nenanah's Ask the Staff Question Posting Service.

[Gave an answer which is sadly INCORRECT. For shame. -Platonix]


bluealaris
Sweet Angelic Kitten
items
Can we get more body pillows in prize & joy?


Yes, always.


Narumi Misuhara
Nenanah
Features

You've now updated the inventory, and shops and a few other things. I would like to ask... will you be updating the TRADING feature, with how many items there are in gaia now compared to when I first joined in 2004 the difference is immense.... being able to trade more then 12 items would be fantastic.... this feature would be useful in auctions (yes people sometimes use in excess of 12 items to bid on art etc) as well as moving items from one account that you own to another ...

Question is originally by ( Shicala ) I am using Nenanah's Ask the Staff Question Posting Service.


Yes, this was asked before and we do intend to increase the trade cap. The limit was due to old system limitations which no longer exist.


Zero Omega
O.T.L.
Features

As an incentive to keep adblockers disabled on the site, you're offering item grants to users without adblockers. The last time you did this, you stopped doing the grants without ever telling anyone. Given the preponderance of malware from unblocked ads, the lack of information regarding what the grants will be, and your own history in abandoning this (and other) features, is there any reason for us to actually disable our adblockers?

We browse the site with ads on as well and have never actually come across any malware ads, so if you see them we definitely encourage you to report them. The guide to reporting ads can be found here. We do remove any malicious ads that are reported and any ads that we come across ourselves when we browse Gaia.

As for the ads grants, we will be more diligent in letting users know when grants will be going on and when they won't be. This way users can feel comfortable about when they want to disable their adblock.


bluealaris
Flint Jakobs
Items

Will you give me a Golden Ticket? emotion_kirakira I'm kidding, of course, but I do have a question in that vein. We've seen re-releases of some of the first tickets thanks to the Black Friday sales, and also the newer items like the Mint Ticket and Tailored Star that have had limited redeption periods. Are there more plans to do new types of these limited redeem tickets, or will there be cycling between the different kinds of tickets, in the future?


We are always trying to offer new fun things to win and participate in. We try to also cycle in favorites through Gens or CIs or raffles, such as the Project Rainbow and Project Golden so that users who didn't win them the first time get another chance.


Zero Omega
TtheHero
Shops

Has there been any word on when the zONG grab bags in Back Alley bargains will be fixed? Some can buy them, but others can't, including yours truly.

We've been trying to look into this but we have not been able to reproduce the issue at all. For the time being, go ahead and file a ticket at our Help Center to request how many Grab Bags you'd like and we can go ahead and credit them to your account. If you could also let us know what exactly you are doing when trying to purchase it, it might help us figure out what the problem may be and how to reproduce it.


bluealaris
Nenanah
Items

    Recently you released the RiG called "The Great Race" this rig allowed the user to select either paw or human based rewards (which are soulbound to the user if you do not decide which you want), later you released bundled versions of this rig (taking away the individual sales) with an exclusive extra, yet while the rig portions of these bundles are still human OR paw, you did not recolor any of the exclusives for the paws, was there a reason for this and do you plan to remedy this, I have read multiple paw user's unhappiness at a lack of recolors for paws while the human bases seem to be favored in this way.

Question is originally by ( Shicala ) I am using Nenanah's Ask the Staff Question Posting Service.


We release exclusive recolors based on the popularity of the sets- I'm happy to hear any suggestions from Paw Gaians about what specific sets they would like to see recolored and released!


bluealaris
Mage of Space
bluealaris
Mage of Space
Event

Is there going to be any way to earn unique charms during the event?


If you are referring to the Unique Charms that were released in the summer then the answer is no- not in this event! However they will be released in other events in the future and we are going to continue to offer rewards for them.


Then is the Cheery Sweater not supposed to be for Unique Charms?
Why would you have an item that requires you to have saved charms from a 6 month old event?
I'm sure there's people who have joined between now and then who would want it, and there aren't enough Unique and Wildcard Charms on the MP to meet the demand for the supply.

Unless the sweater is going to be a permanent addition to GoFusion, this seems like a mistake.


Its very likely that we will rotate the sweaters out eventually but we won't be pulling it until well after the winter event is over.


Zero Omega
Terriah
Features
I appreciate the new inventory arranger.
The principle is much improved on the previous invo arrangers.

However, if you have multiple pages, like me, when you move something onto a page, it bumps the items at the end of the page onto the last page and not onto the next page as expected.

Are you aware of the problem? And, if so, do you have an ETA on when this will be fixed?

Currently, using the new inventory arranger, is making more of a mess of my inventory than the time consuming but functional old method ever did.

Yup, we're aware of it! It will be addressed with the update that we'll have out tomorrow!


bluealaris
The Insane Hattress
Games

Question:
Will there be a new MMO on Gaia?


We don't have any plans to create an MMO at this time, we're looking into repairing and revisiting existing features first.


Narumi Misuhara
Astra Green
Features: App

I posted this is in site feedback, but is it possible in the upcoming app update to include a report post button and a report thread button to make reporting violations in the forums easier?


Likely not, the upcoming app update is only to address broken functionality.


bluealaris
Ordinary Poison
Shops/Items

Why not put limited items in like loyal's bazaar for lots and lots of gold? Or start putting your dozens of recolors for items, but not the original items themselves, in the shops? Lower their value so people can actually afford them? Loyal' Bazaar has ton's of recolors, so why not make recolors available for everyone to buy? Let the limited items get bought by people who have gold but no gcash, but can't afford the insane amount they are being sold for in the MP?


This is something that we have planned! Please stay tuned.


Zero Omega
Fooled Again
misc

will you ever add a name change ticket option, it doesnt fit the criteria for the other subjects and sup-topics..

We could consider it, we don't want to necessarily draw a lot of attention to it as there is no guarantee we can give you the name. However, you can use the subject, "Issues with items/gold" and as long as you specify what it is you're looking for we'll understand how best to assist you.


bluealaris
Nenanah
Items

Since we buy keys for the Luck Chest for 99 Gaia Cash out of the shop, I think it would be in your best interest to do regular updates, or cycle out some of the older items in the chest. Right now the items are common and have no value, no one really buys the keys anymore because of this and that means you're loosing profit. Can you start updating them?

Question is originally by ( Pwnder ) I am using Nenanah's Ask the Staff Question Posting Service.


Yes, we are working on updating this as well as several of our other gift boxes. We will release an announce when these have been updated!


bluealaris
Csilla Silvana
Items

Ok the bodice on this: User Image - Blocked by "Display Image" Settings. Click to show. is one of the most gorgeous items ever, but I really don’t like the skirt pose. It just takes away so much versatility. I was wondering if it was possible t have something like this made in like every color, please?: User Image - Blocked by "Display Image" Settings. Click to show.


I can forward this request to our artists, thank you for the feedback!


bluealaris
jodikara
events

Can we please have the odds for rare items in rigs like pets and exclusives easier to get? not everyone is rich and like with touch of color rig. i bought over 60 touch of colors mainly white and i got no exclusives. the odds are really bad. i like rigs but i wasnt happy that i couldnt even get one rare exclusive out of 60.


Thank you for the feedback- I will look into our balancing on this!


bluealaris
La Painted Lady
item:
Are you guys going to make a cut to rip pants or turn pants to shorts?


That's a good idea, I'll run it by our team!


bluealaris
Lural
bluealaris
Lural
Items

We keep getting new items, and recolored items in the same limited colors. Creams, pinks, blacks, whites... Those are all well and good, but really REALLY boring. What are the chances of us getting items in OTHER colors, such as orange? Gaia is REALLY lacking orange items that aren't halloween/fall themed.


Sure! We try to have lots of different colors in our Mini-recolor RIGs- if you have some specific suggestions feel free to send them, our team is always open to more.


Follow up question then is to whom would I send said suggestions?


You can PM me!


Zero Omega
Celtic Tarnesia Scholar
Misc

This is a very serious question that's been bugging me for roughly 2 years.

Your rules state that no sexual actions and/or activities are allowed on gaia.

If that's the case, then why do a good portion of the items PROMOTE sexual actions and/or activities, thus contradicting the very rules y'all made?

Any insight on this would be appreciated. sweatdrop

We've always allowed a slight level risque or sexuality for users to embrace in as long as it doesn't cross a line. It's why we allow users to talk about sex with others as long as it isn't graphic. The items created are not created in order to actually promote sexual activity that crosses this line and are within our acceptable standards. Heck, there have been some items that we've actually had to ask not be released because they were too sexual. However, when users engage in sexual activity it crosses the line from an acceptable level of risque to flat out explicit content which is why we have our rules in place.


bluealaris
bieniethebeast
Features
Will anything new or exciting be done to Club Verge because it is kinda falling behind the cash shop


Yes- we are looking forward to rewarding our Club Verge members this month!


Narumi Misuhara
x3rubiachica3x
Misc.

Have you figured out what the hell you are going to do for the compensation for all the zOMG rings as well as the powerups that were bought that are now useless? neutral


The rings can currently be unbound by visiting the zOMG! landing page. Unused potions people bought will be refunded. An announcement or Staff Notice will go out when this is ready.


Zero Omega
Your Amy Chan
Misc

Does updating a report ticket with additional information stall the wait time for a response? I have new information to add, but I don't think I would want to do that if It will make me wait even longer to hear back

It does not, it just adds a new comment to the ticket for us to reference.


Zero Omega
xx I met my fate xx
Events
Is there a glitch report thread for the holiday event? I've already run into quite a few bugs including:

- Clicking the link leads to nowhere or a copy of the same page I'm on instead of opening a window.

-When it opens a window the window is blank

-Every gift grant seems to be a general error

Yup! You can find it here!
http://www.gaiaonline.com/forum/x-mas-2014-bitter-slumber/x-mas-2014-bug-reporting-thread/t.95192493/


Continued next post
PostPosted: Mon Dec 15, 2014 10:18 pm


Continued from previous post

Zero Omega
Nothing Yet
Features

In a previous Ask the Staff, you mentioned that a better system was being worked on for the login issues preventing access to Loyal's. Will the fixes for this help the same error the login issue causes for the attendance achievements, or is there any advice to be given if not? I have been trying to obtain the Perfect Attendance achievement for just short of a year straight now, and despite logging in every day, the counter is similarly picky and resets like the Loyal's counter.

Thanks very much! Have a happy holiday! <3

Unfortunately not as they are two separate systems, however, if you feel that you should have been granted any of the attendance achievements and have not been, feel free to file a ticket at our Help Center and we'll be happy to look into it and credit you the achievement if we see you were supposed to get it.


bluealaris
Snow Danger
Manga/Misc

There's been a lot of very wonderful NPCs created for CIs/RIGs, is there any way we could ever find out more about them? Like through events, a page in the manga, or even a journal containing some information about them.


Sure! We have a Community Update every week where we sometimes interview NPCs (and we love suggestions) and we are happy to give our NPCs some more development in RIG sequels. We are looking into releasing some NPC based REIs which are updated on Fridays. Hopefully we can include more in our events- even small ones like Carl's Rutting Event.


bluealaris
Thelxi Chan
Shops

Any plans for further 'gate' based item rigs in Loyals Bazaar?


Yes! We are going to be releasing more for Loyal's Gates in the future!


Narumi Misuhara
Nenanah
Features

When you look at you available achievements list you don't have any of the GoFusion or Alchemy achievements listed.
Since they are not listed it's hard to keep up with how many items I've fused together since there isn't a counter available for us to view like there are with other listed achievements (like the posting achievements) .
Also I'm doing alchemy, it would be nice to have them all listed so I know what I need to do and exactly how many achievements I have left.
I know there are guides for this, but I shouldn't have to look at guides to make sure I'm not skipping achievements that are not tied into any holiday events.

It only makes sense that achievements that are permanently available are listed in the available achievement space.

Can you guys list them, and if you are unable can you give us a reason as of why?

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


Possibly, this wouldn't be a super simple change as it will probably require changes to the pages so it probably wouldn't happen soon, but we can certainly take a look at it.


Zero Omega
Nenanah
Shops/Events

Deals with kickstarters and gold shops so I wasn't sure what to label the question as...

Anyway, when can we start doing more kickstarters to raise the gold shop prices?
We still have plenty of shops to go through and it's been a couple of months since we raised Edmund's shop...
It's not really fair to only raise one gold shop then forget about the rest.
Besides we need the gold sinks desperately.

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

We'll have them in 2015, it will be a slow and gradual change that occurs over time instead of all at once.


bluealaris
I Kujaku I
*~*
Could there be re-colors of the Serafuku Skirt?
Like Dark Purple, Dark Pink, Cyan, Teal, Dark Red, Maroon

Please?


Thank you for the suggestion! I'll pass it on to our art team.


Zero Omega
Ceeshnia
Question Category Art / Features

Question: Can we please get a subforum for art raffles?
Currently we can only place them in CB, where
they drown a terrible death and those looking
for art do not see them.
We have a subforum for auctions already.
Another possibility is for those two to be put together.

It's already something that we're considering!


Narumi Misuhara
Lady Saxophone
Features

The Sig Lab page has been broken ever since you guys centered the site.
Could you please just apply a simple fix to two numbers in the CSS so that people could reach the Save button?
#gaia_content #bd .yui-g #xiaofahn_speech {
font: normal 85% arial,sans-serif;
color: #000;
display: block;
width: 140px;
position: absolute;
left: 688px; /* Change to 770px */
top: 745px; /* Change to 550px */
}


*nods*


Zero Omega
Nenanah
Events

I have yet to get my achievement from the Halloween event.
I've tried logging in and out obviously.
Clearing my cache and history.
And I sent a message to a staff member but no one ever read it.
I was on the Angelic team, so I need the looser achievement.
I got other achievements for healing/attacking people those were granted without any problem.
But I never got the last one...
Fix it?

Also there are a lot of people having this same issue, lots of threads have been made about it over in Site Questions and Assistance, I think you might want to look into the issue to see why it is still not being granted.

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

Unfortunately there was a technical glitch when granting the achievement that makes it difficult for us go back and regrant it to those who did not receive it. However, we have been doing mass grants for users who have been filing tickets so if you haven't received it yet, go ahead and file a ticket and we'll make sure that you get it.


bluealaris
St V-Starr
Items

Over the weekend, we got the new Touch of Color RIGs with new and exclusive items including a bundle will all of the new items. However, the drop rates are ridiculously low for the new items and bundle that item hunters have no idea what to look for.

Could we please have a list of the names for ALL of the brand new items introduced in the Touch of Color RIGs so we know what to look for in the MP?


Sure! I can list them on the MP- feel free to PM me so I can help you finalize the list.


bluealaris
Odd Cinderella
Question Category Items

Question: Checkmate Fallout?


UHM! Yes. Yes indeed.


Zero Omega
Nenanah
Features

The In The Queue forum only has two topics in it, they date back to 2011.
There are no threads about current glitches that are being/will be worked on.
What is the point of this forum if you aren't going to use it?

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.

Should be gone now!


Narumi Misuhara
lycanleech
Misc

I adore the new inventory arranger- and I"m sure it'll work much, much better with the en masse selection, though I"m thankful for the change at all. smile

My question is about the android app... any news, any news at all? Some little morsel you can give me to hold out some hope of it ever being truly useful? I keep it on my phone and I use it (what of it is usable) because I love this site, the same reason I have an autocash subscription, but it's getting hard to justify the disk space with no updates since I bought this phone (and I'm about to upgrade phones, so it's been at least a year)


It's progressing nicely actually, I'll see if we can create a special feedback thread just for the app update.


bluealaris
Akari Yui
Items

Will there be paw versions of the most recent socials? The Buche de Noel and the Sushi Social? Or are they doomed to paw to human conversion where no paw versions will ever be created again?


We can certainly make Paw Socials to match the newest releases. Also, feel free to suggest some Paw exclusive ones as well. Something only a Paw could enjoy- like acorns, seaweed or raw mushrooms.


Zero Omega
a Clockwork Science
Misc.

If one has an outstanding ticket (status "in progress" ) in the system and it has been more than 60 days since the filing, is there a way to inquire about it?

You can PM any mod or admin and we can check it out for you.


Narumi Misuhara
Astra Green
Features: App

In Dressup, is it possible to add a search bar, to make finding items better?


Not in the upcoming update but possibly in updates after.


bluealaris
Foxtrot Fallout
Items

Will there be any chances of seeing more fur skins for human bases? I don't mind paws but I've always opted for skins on this base. We have Superior form and Uncanny form that has a few for us as well as other items for more of a reptilian look. I'd like to see skins for like... Foxes [Arctic Fox, Red Fox, Silver Fox, Grey Fox, Fennec Fox, etc.], there are a ton of cats and dogs to touch upon that many would enjoy.

Give some furry love.


Interesting idea! I will pass this suggestion on to our Art Team!


bluealaris
~ Aki - Fairy ~
Items

Can we please get some headbands for the [Animal] avatars? Just a couple simple options - 2k14 Betty's Bow without the bow and/or Recurring Nightmare's without the flower and ribbon - in a variety of colours (pastel, vibrant and dark) and black/white/gray. Ideally released in one of the gold shops and able to layer under/with hairpins like the Basic ones and Pinky Pomp. Late for Animal School's headband would be cute with more colour options too..


Very cute idea! We'll see what we can do!


bluealaris
lilloulou
Items

Can paws gets more "markings"? Or at least new colors for those already existing.

I'm mainly talking about the Skin Tyte "muzzles" and "eyebrows". They are adding a nice touch to avatars, but their limited choice of colors makes it hard to match with a few furs.

New ones could include tips of ears similar to Bom Bom & Chuu Chuu.


Yes, they absolutely can and they should!


Narumi Misuhara
icey bb
Features
Inventory Arranger - Loss of functionality

When the new inventory arranger was released, we unfortunately lost a lot of functionality. Could we add in the option to display inventory as text? I find it necessary to display inventory, as well as sorting SD dolls.

Another feature lost was sorting while equipped. While equipped items couldn't be stored before, they could be moved. Now, because of the new paged feature, they cannot be moved to another page without being unequipped. This is a bit punishing for someone with many items.

Request: Finally, while this was not lost, I would hope in the future to at least see marketplace sorting options in the inventory, i.e. price. That would be fantastic, if we can't have any other sort of sorting options (like it would be awesome to display MP tags for the items in the inventory/item detail and be able to click to sort items by that tag for instance.)

Thank you!


Items not showing in list form is due to integrating it with the main inventory display which does not support that, though we may add that in future updates.

Go ahead and repost this in the inventory feedback thread so we keep tabs on it there smile


bluealaris
Akari Yui
Items

Will there be anymore paw only item bundles anytime within in the week or so? All the paw recolor items have been bunched with human items.


I don't think we have exclusive Paw bundles coming out this week, but I do believe we have some being released individually.


Narumi Misuhara
~ Aki - Fairy ~
Shops/Items - Tagging System

Awhile back I asked about the possibility of adding a special tag to [Animal]-base items to make searching for them easier. A few artists seemed to have been on board with the idea, but nothing else has been mentioned since. Could we get an update on whether or not this will happen?


No update yet, we haven't had time to see how feasible this is. Keep bringing it up though so it doesn't fall off our radar. I expect we'll have some time after the holidays.


Narumi Misuhara
Alphabetic
Features

Can we come up with some more Post Style options in the future?


Yes actually, sounds like a good contest!


bluealaris
Squirrelette
Events/Shops

ummmm what happened to the cross stich contest? when are we going to know the winners


We are having an announce for these this month with an update in our shops for the winners!


bluealaris
Lumbee Wolf Lady
Shops

do you all have any plans on adding any more anime theme items in Mecha Neko if so could you maybe add the little Zelda theme Furs in there as well as team up with the maker of the anime/Manga Fairy tail and put some Fairy tail doll boxes in there?


Items

me second question is do you plan to make any more Furs for the little animals if so can we get some remakes of items that are for humans but make them for the paws?


Yes, we are going to cycle in Paw items into Meka Neko in the future! We'd love to get some more sponsorship RIGs, we'll see how that goes. We do try to do some re-makes for Paws using some of our most popular sets- if you have any suggestions feel free to send them to me or Site Feedback!


Narumi Misuhara
Sheepity
Features:

Last week my friend asked about being able to choose between having a male or female base on the page you use to dress up your avatar (like, being able to choose between a human or animal base). Just wondering where that suggestion stands. How likely would it be to have this feature implemented in the future?


Might still be a little bit, in investigating we ran into some issues due to a lot of specially coded cases for the shops. So while some listed everything correctly, others ...not so much.


bluealaris
vero14_70
Events
I just got a bug when I finished lv 10 of switchem
Error #1010 data=(array) {
[0] => (number) 0
[1] => (string) Invalid simple grant key (). It must be provided, and can only contain letters, numbers, and underscores.

Will I still get my item?


Yes, please send a ticket to Customer Support and they will make sure you are granted your item. Our devs know of this issue and they are working to fix it.


bluealaris
Halloween Network
Misc

[NPC] Jack coming back on 2015?


Oh yes. He never really leaves.


Narumi Misuhara
Nenanah
Games

The Dumpster Dive game's dive button is not centered like it's suppose to be.
Instead it's at the top of the dumpster, it looks weird now...
Can it be fixed?

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


Yup. we'll get it addressed.


Zero Omega
Freaque of Nature
Misc.

i just tried to buy $20 gaia cash via itunes and it took my money but did not give me any GC and did not show in my purchase history. But when I look at my itunes account the money is gone. what can be done to fix this?

Sorry about the problem. Go ahead and file a billing ticket at our Help Center. Include a screenshot of the iTunes transaction and we'll be able to assist you!


bluealaris
Jean Noh
reposted from the AtS pre-thread

Features - Forums

Concerning the sudden appearance of the NPCs Rina and Rordon Gamsey: once I'd read a few different threads I realized these were bots, but at first I thought these were staffers replying using NPCs! Several threads in Site Feedback have discussed the bots not only being spammy, but even rude and downright offensive depending on what gets replied to. Since using NPC bots for a confusing and empty attempt at interaction advertising a LQI was questionable at best, how will Gaia make changes to this in the future to avoid misunderstandings and potentially offensive situations? I think bots should be confined to GCD, CB, and appropriate event forums, personally.

Here's an example of NPC posting being totally inappropriate - this was concerning the hostage situation in Sydney where a user was trying to help a roommate find out if a family member was involved. The NPC responded because of a trigger word (it's pretty obvious what word it was). This continued several times in the thread including replies to discussion of causalities. I understand it's virtually impossible to know how every quote-and-reply pairing will end up looking but that's exactly why botting an NPC across the entire forums is a poor idea.

Some more examples that are far less problematic but I think still worth providing under the cut:

Here's another inappropriate example. Although users in that thread didn't have an issue because the reply came off like a random misfire, several users have expressed they feel this sort of randomness doesn't belong in sensitive topics at In The News.

Here's an example where an individual user may have been upset by the reply. In this case a couple users were unhappy with an ad concerning weight loss and the NPC replies they're no longer having fun cooking. Oops, that looks kinda bad in context.

Here's an example of the bot coming off as snarky - I interpreted the response as a way of calling the original poster's complaint a "flame" concerning whitelisting ads (I still thought it was a person behind the NPC, not a bot). Way less important than the first example but if people think actual staffers are being cheeky it comes off unprofessional.


I know we can report NPC posts for being spam as I've successfully done so, but users should not be expected to police NPCs this way.


Thank you for letting us know about our naughty NPCs. We have been tracking them and trying to limit them to specific forums, however it doesn't keep them from occasionally posting somewhere a bit awkward. We're working on ways to keep them a bit more reigned in for future events.


Narumi Misuhara
Orgasmic Cheese Puffs
Shops

I have a trade with another user that was opened at about the time the inventory arranger was released, and now whenever either of us tries to either complete or cancel the trade, we get the message "Database Error
There was an error cancelling the trade.
serial_not_in_owner_location".
Normally I would think it was a problem with one of our accounts, but both of us are also able to do trades with other people, we just have that one trade sitting there blocking trades between us.

I also noticed that we are NOT the only ones having this problem.

Is this something that is being addressed?


Yes, the team has been investigating these reports.


bluealaris
Serenicus
Items

Are the Win Gaia and similar bundles going to be updated or replaced with a similarly valuable bundles that are actually worth the cost as compared to prior times? Of course Win Gaia is still really good, but most items in it have devaluated by a lot. For example, the DJ Studio Headphones were like 2.1 trillion in late August-early September, right now they're 1.5-1.7 and they were about 1.1 at some point; similar or more severe devaluation has occured with most other items in that bundle.

I was hoping such devaluation could be countered by putting together a new such bundle that has value worth the 99,999 price tag. Can we have a bundle that gives Angelic Halo and other great items and a Project Custom ticket but is actually worth what "Win Gaia was worth back when I am talking about? Or, is this not in the works? Thanks!


We'll be making a different version of this bundle in the future! Thank you for making the suggestion.


Narumi Misuhara
Dias Falc
Jak Bauer
Shicala
Features

seeing a lot of "serial_not_in_owner_location" will you be fixing this fast?


HI there,

Where are you seeing this error? What are you doing when you get it?


This is a result of the "cloned" items created in the inventory arranger. When some one clones an item, they click the "Sell in Marketplace" link. It creates a false sale. You can't buy the item, but it shows up in the MP. Also, the person who is doing the selling can't remove the sale.


Hmmm, that would be quite the problem. I'll make sure the team is aware.


bluealaris
Nenanah
Shops

When will the Dernier Cri gold shop get an update and if it isn't, why do you choose to ignore this shop?
We haven't had any items in there since Loyal's shop opened.
That used to be one of my most favorite gold shops to visit, the items are so pretty in there...
But now it's just collecting dust....

Question is originally by ( Nenanah ) I am using Nenanah's Ask the Staff Question Posting Service.


We are actually planning on updating this in the near future.


bluealaris
Pure Acid Dreamer
Items

Since you've already come out with CI's that give users extra bugs, alchemy items, etc. Is there a chance you could make one that also gives out multiple GoFusion charms or possibly recolors of a past GoFusion item?


Sure, that's a very good idea.


bluealaris
XDream3
Item

When i opened the Caroling Box 5 it gave me the option of the human Spirited 2k14 Legs or a [Animal]Frosted 2k14 Legs.
Shouldn't the [Animal] item be a paw version of the spirited 2k14 legs?


Ooo, ty for letting me know I'm going to forward that to our art team to make sure its fixed.


Narumi Misuhara
Artistic Mutiny
Features

Sometimes when you're in the marketplace and you're looking at an item, lets say "Ocean Summer Top" it says: "You own this item" in bold, under the item description. I was wondering if you guys could add "This item is on your wishlist" or something similar to that so we can know if a certain item is on our wishlist already. Because sometimes I end up adding the same item to it a couple of times per month.


Yeah I see why not.


bluealaris
Tall Dark and Snarky
Items

In the announcement for Checkmate Dominiom , two recolored dolls for SDPlus White Bishop were featured, yet these two items have yet to be found or are still not in existence.
Was their preview a mistake? Or are they just extremely rare?


They are a leak! We will be releasing them soon.


Narumi Misuhara
Immortal Alchemist
Features

Thank you for the new inventory arranger, however though, I personally am unable to use it.
When selecting an item and going to move it, I'm given a no icon, and the item does not get moved.
I know other people have had this issue, and what I'm wondering, is could we have a link to
the old arranger in our inventory?

It might have been annoying and hard to use. But at least it could be used.


Yeah, we are still releasing fixes and updates, a big one will be going out tomorrow. Here is the old one in the meantime: http://www.gaiaonline.com/inventory2/arranger/


Platonix

Captain

Eloquent Informer

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