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A guild to inform users new and experienced about the ways others may try and take their accounts 

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Reply Hacking and Scamming Prevention ----- A place to prevent and educate on scammings and hackings
Warning Signs --- Know if a PM is from real or fake Admin.

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Roy M N
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PostPosted: Wed Apr 14, 2010 8:43 pm


Here is where I and others shall post up ways to know if a person sending you a message requesting your information is a real administrator or a fake trying to hack your account. We here at S.A.G. hope that this shall bring great knoweldge to you and others to better protect yourselves from present and future hackers and to make Gaia once again a safe place to be. smile
PostPosted: Wed Apr 14, 2010 9:03 pm


First Step: Look At The Sender's User Name!

If the user in question is a true Gaia Staff member their user name shall be a color, not black. No users can change the color of their user name. Here is an example below:

User Image

As you can see the Gaia Staff's name is in a color whereas mine, a normal user's name is in the standard black. smile

Roy M N
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Roy M N
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PostPosted: Wed Apr 14, 2010 9:19 pm


Second Step: Look Under The Sender's User Name!

If the user in question has nothing under his or her name then the user is not part of the Gaia Staff. As the Example will be shown below:

User Image

As you can see above in the circled area it says Site Moderator under the Green user name. This is a sign that the user is a true Gaia Staff Member as NO users have a title under their user name. Users cannot edit their user names to have a title underneath like the Gaia Staff.
PostPosted: Wed Apr 14, 2010 9:32 pm


Third Step: Watch How they Word the PM!

If the user says they are an Admin or Mod yet their name is Black and they have NO title under their user name. If questioned they may say they are new and have yet to get their name changed to is respected color. This is a lie. When a person is appointed to the Gaia Staff their user name is changed right away and their title is placed under the user name. Now, when confronted with this the person may snap and say they are telling the truth of being a new staff member or a friend of an Admin. These are still lies or if they truly are friends with a Gaia Staff Member then that still is no right for you to EVER give out your password, Date of Birth, E-mail address, or any of your information to ANYONE! Gaia Staff does not need your information. They already have EVERYONE'S information from the time you signed up so if they ever need to check any data they can easily do it without requesting any information regarding your personal data. smile

Roy M N
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Roy M N
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PostPosted: Wed Apr 14, 2010 9:42 pm


Fourth Step: Watch out for Threats!

Most commonly when a user pretending to be an Admin or Mod the user will make threats such as threatening to have you ban or to report you if you do not respond. These are scare tactics that will work on those who think its true. An example of what some of a PM may read like if from a hacker:

Your account as been reported and brought to our attention. We usually don't ask for your password and information but we need to verify this is your account. Below please type your password with s p a c e s between each letter as you would type it to log in. If you do not reply with the information within 15 min. you will be ban!

That is an example of a scare tactic that most hackers will do because it is most common to work against those that are not prepared. A true Gaia Staff Member would NEVER threaten to have you ban for not responding in a time limit. Nor would they request your password be typed out with spaces between each letter or number. If a PM reads similar to the example do not reply to the user. Report the user.
PostPosted: Wed Apr 14, 2010 9:55 pm


Fifth Step: Watch out for Copy Rights symbol!

If the PM is from a user pretending to be an Admin or Mod they will usually include this at the bottom or somewhere in the PM:
User Image

A true Gaia Staff Member's PM would not include that in the message. smile

Roy M N
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Roy M N
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PostPosted: Wed Apr 14, 2010 10:13 pm


Sixth Step: Report the Person Right Away!

Once you know the person trying to gain your password and other information is indeed not part of the Gaia Staff then click the Report PM button as is circled in the image below:

User Image

Further on I shall show step by step what to do when filling out a report for anyone who doesn't understand what to do or how to do it. smile
PostPosted: Wed Apr 14, 2010 11:12 pm


Seventh Step: Reporting the PM

I know to most or some filling out your first report can be a bit stressful or hard as you don't wish to mess up. I shall walk you through it as I have been informed by others of how to fill one out. Below is a picture of the reasons and explanation for reporting a person which is listed at the top of the page after clicking Report PM:

User Image

Read it carefully. Once you have read the reasons and their meaning you look below that to see another option as shown below:

User Image

As with any report the reported file is given a number as would appear in where I have written the words The PM Number smile Now, click on the blue arrow.

Roy M N
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Roy M N
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PostPosted: Wed Apr 14, 2010 11:17 pm


Eighth Step: Selecting the reason

Now, after clicking the blue arrow you have a drop down list of options as shown below:

User Image

Highlight the reason and click on it. smile Once done the menu vanishes and in the rectangle with the arrow is your selection. I know I am breaking this down possibly too much but I find it simple and simple is less stressful. Less stressful equals a longer life smile
PostPosted: Wed Apr 14, 2010 11:24 pm


Ninth Step: Adding Information

Now, once you have selected the problem reason now you may give additional information if you wish. In my opinion of view it may help better the understand of your reasons for reporting the PM as you are. I do not believe you may leave it blank and I recommend not leaving it blank as the more information you can provide the better chance you and other users have of being safe from that one hacker being reported. Shown below is the next step you go to:

User Image

It sits below the drop down menu, just click in the box then begin to type your reasoning out of why you are reporting the PM. smile We are almost done.

Roy M N
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Roy M N
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PostPosted: Wed Apr 14, 2010 11:31 pm


Tenth Step: Wonderful Verification Code

Once you have typed in your explanation of why you are reporting the PM with the drop down menu as shown on the Eighth Step, you see a box where you type what words or numbers you see. Below is a perfect example:

User Image

At times the words will have numbers in them. Type as you see the words above the box for the code then do the last step. smile
PostPosted: Wed Apr 14, 2010 11:35 pm


Eleventh Step: Submitting smile

The final step in the Reporting a PM smile Now, you simply look to the bottom of the page being under the Verification Code and click on the Submit Button.

User Image

Once you have done so it shall take you to a page thanking you and will give you a report number to keep for your records. I recommend you keep track of the number in case you must ever need it for any reason at all in the future. smile

There are other reports which I shall get to later on in this topic. smile I hope the posts above and before this help out any in knowing how to report a PM that goes against Gaia's rules.

Roy M N
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Roy M N
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PostPosted: Wed Apr 14, 2010 11:39 pm


Please, do not post in this topic as of yet. You may vote in this topic on the information so far provided but please, do not post anything till I have posted up the other information of warning signs and of how to handle reports so any who do not know how to fill them out or feel confused when see everything at once or for any reason feels worried when filling one out they have help in knowing what to do and how to do it so they feel confident in their information. smile Thank you.
PostPosted: Fri Feb 04, 2011 6:25 pm


This example of a newer way hackers are making PM's is coming from our dear friend Ms. Lusty 3nodding This person is a hacker and I show you the example and shall post below pointing out the ways that it is fake 3nodding If you get ANY PM's that are resembled to this or same context in anyway click REPORT PM and report the user for password phasing as that is what they are trying to do is to gain your password to gain access to your account, items, and gold 3nodding

-REPORT NCP-
©Copyright serving Gaia since 2003 "Report Scanner". 2011 Gaia
Interactive Device, Inc. All Rights Reserved.

Attention User,
We are sorry to inform you that your account has been brought to our
attention. Your account has been REPORTED and needs to be investigated
for further information. Like any other Gaian Administrator, we don’t
normally ask for this information but to clear your report we must. You
will be asked a few questions to verify that this is your account.
Please fill out the information requested.If you were offline when you
received this message, you have been given 10 minutes to reply to this
message as of the time you logged in or this report will not be able to
pass the maintainence.

IF YOU IGNORE THIS MESSAGE YOU WILL BE BANNED !
Please send your data to email gaiareported@hotmail.com

User Name:

Password:

Verify Password:

Email:

*REMEMBER* TYPE THE INFORMATION ABOVE WITH A SPACE BETWEEN EACH LETTER
EX: P A S S WO R D

Please do not submit PM reports for swearing, attitude, or issues not
covered in the Gaia Online ToS. Additionally, please DO NOT submit this
form multiple times, abuse this reporting tool, or spam this form with
meaningless information. Thank you for your cooperation. Sorry for this
disturbance.


Your sincerely,

-Gaia Administrator & Help & Support Team-

©REPORT 423.738.435.889.349

IF YOU HAVE ANY PROBLEMS GETTING THE INFORMATION ABOVE TO US PLEASE
EMAIL US AT gaiareported@live.com

IF WE DO NOT RECEIVE THE INFORMATION YOUR ACCOUNT WILL BE DEACTIVATED


First thing to watch for: This has the Copyright logos as I stated in earlier posts in this topic a true gaia admin or mod will never have that in their PM's or I am sure they do not 3nodding

Second thing to watch for: It is giving a time limit. A mod or admin will never give a time limit if they send out a PM to a person that has been reported as I am not sure if the truly send a PM to one they have a report on or if they just take of things and you find out on if you can access your account or not sweatdrop I have never been reported and hope never to be as I try to never break the rules.

Third thing to watch for: The user in this PM is using a scare tactic as they threaten that your account will be ban unless you reply answering the questions. Admins will never do this.

Fourth thing to watch for: This user is asking for personal information that gaia staff has said to never give out this information to anyone and the user asks for your information to be typed with a space between each letter which makes it easier for them to register the information I suppose. This is something a gaia admin or mod would never do.

Fifth thing to watch for: Near the end the user, I take it, tells you to not report the PM or give meaningless information. An admin or mod would never do this or any of this.

Sixth thing to watch for: At the end the user uses another scare tactic in threatening that your account will be deactivated if you do not reply to the PM and submit the information or submit the information to the e-mail address provided. Never go to an e-mail another user has provided or e-mail a user with an e-mail they provide as hackers have programs that can decipher your information by simply using your e-mail once they have it 3nodding

I hope all this information comes in handy in helping you all know how to look out for fake admins and mods who are simply trying to hack your account smile

Roy M N
Captain

Generous Entrepreneur

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Hacking and Scamming Prevention ----- A place to prevent and educate on scammings and hackings

 
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