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need. ugent. help. LYK NAO, PL0X? SRSLY

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The Shindig

PostPosted: Mon Feb 25, 2008 6:48 pm


gaaah!
my computer is freaking.


here's the story.
i'm on this website, and
there's a video that features
a girl who looks exactly like
a friend of mine.
and i mean exactly.


so i click on it, and it sends
me to a website that looks
like youtube, but stupid,
stupid, stupid me can't tell
that it says "porntube".
>.>

so there's a little pop-up
window thingie. and since
usually youtube pop-ups
aren't anything special, i
just click ok on it.

a few minutes later, i get
this little screen saying
"downloading now..."

i freak and click cancel.


but something must have
downloaded, because my
homepage [which is usually
google], is now this:
User Image






and i've got this mother
popping up every five
seconds.
User Image





and i have this on the
toolbar, and, no matter
what i do, i can't take it
off [for the record, i use
mcafee, not this security
toolbar s**t]:
User Image




and i keep getting this
or similar, telling me to
download whatever:
User Image












so, i'm running my
mcafee scan thingie,
but i have zero computer
knowledge.

can anybody help me?
PLEASE?!
PostPosted: Mon Feb 25, 2008 6:54 pm




For gods sake DON'T SIGN INTO ANYTHING. DO NOT TYPE YOUR PASSWORDS OUT. This sounds like a keylogger and this is exactly how people get hacked - and worse.

My advice: Those things that your virus scanner are telling you to download are most likely safe. If your virus scanner isn't up to date, it can't protect you properly. If you're frightened, copy the names into a google search engine and make sure they're reputable before downloading them.

Then shut down everything on your computer - browsers, MSN, anything you don't need running. Set your virus scanner to run the most thorough scan it can possibly do. Hit start, and then walk away. When it finds something, let the virus scanner delete it. When it's all done, re-start your computer. Then see if it's gone.

EDIT: I know you don't need me to tell you this now, but in the future, NEVER EVER EVER click on something without checking to see what it is. Doubly don't ever click "ok".



Sailor_Chibi


The Shindig

PostPosted: Mon Feb 25, 2008 7:02 pm


but...it's not my
virus scanner
telling me.
it's some other
thing that's telling
me to download
new stuff.

mcafee usually
downloads updates
on it's own, or tells
you specifically
that it's mcafee.


i'm scanning, but a
friend just told me
that it might not work.

suposedly, his gf got
the same thing, and
her computer is beyond
repair.
DDDD :




and, don't worry.
i know not to click things.
but...i was just more
stupid than usual today.
>.>
PostPosted: Mon Feb 25, 2008 7:25 pm


Just incase your computer crashes (*knocks on wood*), you should email all of your files to yourself or something. Or at least the most important ones, y'know?

If it were me, I'd open the "Add or Remove Programs" thing, fiind the toolbar (and whatever else was downloaded) and remove it, then run a virus scan. Annnd maybe update your security.

BubbleBerry Tea

Liberal Witch


ArtemisII

3,950 Points
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PostPosted: Mon Feb 25, 2008 7:40 pm


I personally don't like Macfree...hurray for Norton ^-^

You can do a system restore to a previous date...o.O

I'm not that savvy at compys..but I gave my two-cent *steps off of her soap box*
PostPosted: Mon Feb 25, 2008 8:27 pm


ArtemisII
I personally don't like Macfree...hurray for Norton ^-^

You can do a system restore to a previous date...o.O

I'm not that savvy at compys..but I gave my two-cent *steps off of her soap box*


Unfortunately, that only works if you have system restore turned on. Since Shin-chan said she wasn't very computer savvy, I'm not sure if she would have it on. I don't believe computers come with it turned on, although I might be wrong about that...

@Val -> If she can find it in that list, it's definitely a good option. I use that all the time, lol. She should also go to her start menu and see if a new program file has been implemented. If there is, it will generally give you an option to uninstall it.



Sailor_Chibi


Seranin

PostPosted: Mon Feb 25, 2008 9:28 pm


The best thing to do is to stop going on the internet for awhile, to prevent anything from being sent to the master of the virus.

Also, if you have blank CD's and CD burners and a spare hard drive, store all your important files onto those things, and F-Disk your main hard drive.

Meaning, completely wipe it out, start fresh, and reinstall Windows through a CD.

That's what I suggest. Hard to kill viruses usually will require massive wipeout...
PostPosted: Mon Feb 25, 2008 10:09 pm


Rule number one:
DON'T PANIC!
Just stay calm.
-agrees with everyone else-
Get YOUR virus scanner to scan for virus,
and e-mail yourself your most important files.
I would also suggest deleting anything/copying out anything you need, that you don't want someone (who MAY be hacking your computer) to see.
And make sure you don't have anything on your computer that if found could be harmful to you in some way.
I'm not positive you'd have anything like this on your computer but..
Credit Card Numbers,
Passwords to Credit Card/Tax Sites,
Anything to do with money,
Passwords that someone else need to be having in general.
And I'd delete your cookies... or I think that's what it's called...
I hope that helped!


WinterBean


Breathless Zephyr

PostPosted: Mon Feb 25, 2008 11:10 pm



User ImageUser ImageUser Image
I don't know anything
but I would do system restore
'Cause doesn't that take you back
To like... before you did all that stuff to your computer?
Then scan after the system restore...

I derno

o.o;

I hope it gets fixed~
And nothing bad happens o.o;
User ImageUser ImageUser Image
PostPosted: Tue Feb 26, 2008 5:21 am


Asashina
The best thing to do is to stop going on the internet for awhile, to prevent anything from being sent to the master of the virus.

Also, if you have blank CD's and CD burners and a spare hard drive, store all your important files onto those things, and F-Disk your main hard drive.

Meaning, completely wipe it out, start fresh, and reinstall Windows through a CD.

That's what I suggest. Hard to kill viruses usually will require massive wipeout...


That's what my mom normally does when we get a virus.
It sucks. A lot.

But yeah, Shinny.
I hope you get it fixed!
Viruses are no fun!
x_x

Grin Evilly


Seranin

PostPosted: Tue Feb 26, 2008 12:18 pm


Grin Evilly
Asashina
The best thing to do is to stop going on the internet for awhile, to prevent anything from being sent to the master of the virus.

Also, if you have blank CD's and CD burners and a spare hard drive, store all your important files onto those things, and F-Disk your main hard drive.

Meaning, completely wipe it out, start fresh, and reinstall Windows through a CD.

That's what I suggest. Hard to kill viruses usually will require massive wipeout...


That's what my mom normally does when we get a virus.
It sucks. A lot.

But yeah, Shinny.
I hope you get it fixed!
Viruses are no fun!
x_x


I've only had to reformat my computer twice due to viruses, but had to reformat at least 10 times (seriously) from having a really old, outdated computer, and my hardware going to hell.

So, I'm used to backing up all my stuff @_@;
PostPosted: Tue Feb 26, 2008 2:18 pm


Well, I'm not a computer expert or anything, and I can't really help you here but...
One thing I know is that trojans are one of the worst viruses you can get. They are sent out by someone else to collect your information and do bad things to you. sad
Another thing I know is that almost the exact same thing happened to one of my older computers. It is now dead. sweatdrop Sorry, that probably doesn't make you feel any better.
I had mcafee too, and it kept giving me that trojan alert every few minutes. There was nothing we could do, and eventually got rid of the computer.
I think mcafee has some issues, though. You might want to get another kind of virus protection. Norton is very, very excellent. It has been protecting me for a long time now. heart

Now obviously you should NEVER click okay on one of those things, and NEVER download anything unless you trust it. You kinda broke those rules, Shinny. >.<
And never have cookies installed, either, like Taka said.

I think what you should do is SAVE all of your important information into a disk or hardrive or whatever, because you might very well lose it.

I would suggest massive wipeout, like Asashina said. That might be the only thing.


Sorry, I guess I really wasn't much help...

Spindra
Crew


Grin Evilly

PostPosted: Tue Feb 26, 2008 3:53 pm


Asashina
Grin Evilly
Asashina
The best thing to do is to stop going on the internet for awhile, to prevent anything from being sent to the master of the virus.

Also, if you have blank CD's and CD burners and a spare hard drive, store all your important files onto those things, and F-Disk your main hard drive.

Meaning, completely wipe it out, start fresh, and reinstall Windows through a CD.

That's what I suggest. Hard to kill viruses usually will require massive wipeout...


That's what my mom normally does when we get a virus.
It sucks. A lot.

But yeah, Shinny.
I hope you get it fixed!
Viruses are no fun!
x_x


I've only had to reformat my computer twice due to viruses, but had to reformat at least 10 times (seriously) from having a really old, outdated computer, and my hardware going to hell.

So, I'm used to backing up all my stuff @_@;


Aw. D:
That really sucks.
PostPosted: Wed Feb 27, 2008 2:24 pm


well, apparently mcafee
has pulled through, because
after backing up my files,
using my school computers
for all homework things and
doing a daily scan on my
computer, today i got about
three or four of these:

User Image



and the previously mentioned
popups and strange home
pages and etc. have gone.

The Shindig


The Dark Nerd
Crew

PostPosted: Wed Feb 27, 2008 2:29 pm


Yaaay! C: So glad that your computer has been saved Shinny. I read the topic last night and got really freaked out because it just sounded scary. D:

Sorry I didn't post, I have no clue when it comes to computers really. I'm technologically challenged. xD
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The Purple Penguin Society-A Female Only Guild

 
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