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October 27th, 2014

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Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
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  • Waffles! 25
PostPosted: Mon Oct 27, 2014 11:50 pm


October 27th, 2014

[NPC] Gaia Staff
Hello and welcome! Here are the answers to a few of the questions posted in our pre-event thread!

Quote:
Manga

With the end of Return the next time we get a weekly manga is there any way those of us who do Edits and Mash ups could get a copy of the raw pages?

This would make running a Mash up thread a lot easier and I know it was done in the past.

Currently, we do not have any plans to release raw pages of the manga. Sorry for the inconvenience.

Quote:
Items/Features

Earlier today it came to the attention of the Q&A forum that users are uncertain how to use their item "Perfect Parcel". (I am not an affected user, I don't have one).

Can someone address to those users how to go about redeeming their item?

We are currently setting up a dedicated email account for people to contact for redeeming your Perfect Parcels. We'll let you know shortly with a staff alert and also update the item description for Perfect Parcel with the proper redemption method! Thanks for your patience.

Quote:
Events

Would it be possible to let us be able to choose between Paw and Human items for future Kickstarters?
It would be kind of like last the tiered spending event where you could choose between items. I dunno. Just a thought! ^_^

That's a possibility. Something we can consider doing for future ones, but more than likely not a permanent change.

Quote:
Shops

If you've kept the item designs from CrosStitch contests, is there any chance more designs will be made from the past contests if new contests aren't planning on being held?

We don't plan on using previous designs at this moment, but we are planning to hold a new CrosStitch contest soon! Please stay tuned for more details. smile

Quote:
Games/Bootygrab
What are the plans for Booty Grab in the near future?

(any updates, more tweaks to the payouts or more fish, etc)

We ran into some errors with compiling the code but something we're still looking into updating.


Narumi Misuhara
its a curse
Events

Is there any way you can reuse the summer games for the halloween event? if even just for points, and charms?


It's too late for the current event but yes it is something we can do in the future.


Princess Angelishia
One Rainy Night
Events

How do you plan to address the disappointment felt by much of the userbase towards this year's Halloween event?


Hi there!

Our attempts to make the event more fun for everyone include the following steps:

- We have a developer actively working on the bugs that many users are experiencing.
- One of the major complaints was that Angels were instantly dying on the forums, so we have created a private subforum for each team where each time you post, 50% of your health regenerates. This should allow everyone to get right back into battle!
- If anyone is suffering from a bug that has cost them gold or GCash, our admin will be happy to assist you if you file a ticket through our Help Center.
- We will be periodically refreshing the quantity of Advocate items that can be redeemed.
- We will take all of the feedback we have gotten on the event and be sure to apply it to the next one!

Thank you for the question,

Princess Angelishia


bluealaris
Bee Movie Suit
Have to throw these out there quick because I have to leave for work but:

-Events / Items

What will become of the H2K14 potions after the event? They do not show up as actual items in inventories. Will there be a plan to convert them as such? What about users who spent cash on potions? If they go unused will they be refunded somehow?


Good afternoon! The H2K14 potions are for the halloween event use only- users who purchase them should use them during this event- they won't be useable for future events.


Narumi Misuhara
Bee Movie Suit
-Games/Features

What would be your thoughts on converting zOMG! Badges to achievements? Same with the old Site Quests?

Have to run to work! Thanks for the ATA and I'm looking forward to see all the answers when I get back! smile


I see why not. smile


Narumi Misuhara
x3rubiachica3x
Features

zOMG! update?


None yet.


meemsalman
its a curse
Items

Can you release more ways for us to get charms for Gofusion? (and more updates?)


We are currently in the process of rereleasing charms for sale in La Victoire. Keep on the lookout for updates to GoFusion as we have got some stellar updates planned for the near future!


bluealaris
One Rainy Night
Games

Rare bugs are practically a mythical sighting in towns. Many players go years without ever seeing a rare bug.

Would you consider allowing hoards of regular bugs to be exchange for rare bugs, similar to the fish exchange for rare fish?

Reasoning and other suggestions, including those for exchange rates, are listed in this thread.


We'll look into the dev requirements for an exchange, but in lieu of that we're looking into other ways of granting rare bugs- through GoFusion or Alchemy.


Narumi Misuhara
Lyla Amore
Misc

You denied an opt-out for announcements saying it was the only way to communicate with users. What else do you communicate through announcements besides Gaia Cash sales and will you consider a filter option?


We communicate updates from 3rd parties, feature updates, and event updates! At the moment there are no plans for filter options.


Zero Omega
Csilla Silvana
Features

Is there a chance we'll have a "Rebuild Halloween Town" Kickstart in the future?

Maaaaybeeeeeeee.


Narumi Misuhara
xx I met my fate xx
Games
Ever thought of turning Switchem into a game for touch-screen tablets and phones? It would be useful and could be linked to a user's Gaia account. They'd win charms or gold shop recolours that would be in their inventory when next they logged in. I feel that allowing the game to go mobile would give you guys a foot into the rapidly rising mobile culture.


This is a great idea!


Narumi Misuhara
Xashowd
Features

This came to mind last week, but would it be possible to update the Wishlist section of the Marketplace so that it shows the LBP of the items instead of the ABP? This would make it so that users can know for certain if an item is within their Gold range, as there are listings these days that do not follow the ABP, and are often high above it or below it, making the ABP an unreliable means of determining if one can obtain an item on their Wishlist.


Yeah stuff like this will be stuff we will definitely look at when we next update the marketplace system. There are quite a few changes we'd like to make.


bluealaris
Madorka
Shops
Can the cash shop Filter by: drop down be updated
we need a limited Quantity,Paw's,Bundle selection in the filter.


Yes, this is a feature that we've been working on for some time. We don't have a set date for release but it is in progress for the sake of all Gaian sanity.


bluealaris
xx I met my fate xx
Games
Are there any more interactive events coming up aside from forum events? Something with the flash spaces perhaps?


We do not have any plans for interactive events on Flash Spaces as of now, but considering the vast new additions of map space added it would be a shame not to take advantage of it. We will consider implementing events in Flash spaces in the future and we're open to any ideas or feedback!


Finni
Csilla Silvana
Art

And I guess items too, but I've been really interested in this especially since Winter Hue was hired as a recolor artist. How much work does go into making, and recoloring items? I have a lot of fun making my own recolors with tektek items, but I really want to know how much more complicated making an actual usable item in Gaia is.

We have several phases when it comes to item creation. First, we create a mock-up that shows the rest of the team what we intend the final item to look like. After it gets approved, the item is then recolored on each individual layer to accommodate all of the avatar's poses and orientations. It is then entered into our giant Gaia item database. Many items have over 120 individual layers that need recoloring! We couldn't manage make all of our recolors without every member of our talented artist team working together and supporting each other.


Princess Angelishia
Kid Jak
Items

Can we get he Rules for the Golden PAW ticket please Thank you


Here you go!


Narumi Misuhara
renamon426
Features

With alchemy are you ever going to create a feature that will open all philosopher caches in one go? Going through thousands of philosopher caches by hand takes too long.


We looked at this and determined that the mass opening and subsequent mass granting could potentially crash the system. So, for now this is not something we are pursuing.


Princess Angelishia
Infamously Unknown
Shops

Can you please make a separate category in the Marketplace specifically for [Animal] items? Considering there are so many items with the tag "animal," it's extremely difficult to navigate when looking for an item for my animal avatar.


Unfortunately this is not in our current plans, but we can put it on our list of future features to consider!


bluealaris
Csilla Silvana
Items

Are there any housing updates in the foreseeable future?


Yes, we have some housing updates planned for the future- any suggestions and requests are appreciated!


Princess Angelishia
Mrs Yachi-san
Event

I would like to know why we are now having to pay to play the event games?


You can actually play the game completely for free! The GCash elements are just for people playing through the event that want to go through it faster! If you're having trouble healing, try posting in your team's subforum!


Finni
Parexus
Items
Could we get an Electronic keyboard item? heart

What kind of electronic keyboard? I'm afraid you might have to be more specific. Standing? Keytar? Handheld?

Regardless, we'll consider it! If there's a theme or CI that might be appropriate, I don't see why we shouldn't eventually make some awesome electronic keyboards on Gaia in the future. emotion_kirakira


Princess Angelishia
Quantum Dragon
Items/Features

Are there any plans on adding old paw rigs to GoFusion similar to the other rigs already in there, such as 100 or 200 heart charms?


We can consider it!


Princess Angelishia
Chamaellia
Misc

When are you going to start the official Gaia Wedding plans?
An example would be like: make the two profiles to one, exchange of vows, promise rings, etc.


As mentioned previously, this is a feature that is near and dear to my heart because it's so cute! We don't currently have a planned release date, but it is something we are considering.


Narumi Misuhara
crazybeautiful18
Question Category
Games
Question
Why can't gaia games be iOS compatible? Or when are you guys gonna make it so?


Like blackjack ans such?


Mostly due to the time that will be needed to port them. It is a good idea though.


bluealaris
Salathielly
Items/Manga(?)

You may have noticed I'm wearing a Gaia T-Shirt.


Thanks again for hosting this! I was wondering about the ylves mentioned in the L'histoire de Mephiste evolving item - do they have any relation to Gaia's current population of elves, or are they some new race entirely?

This is to raise awareness to the: Save Our Plot Movement.


The ylves mentioned in the L'histoire de Mephiste are distant ancestors of the current population of elves inhabiting Gaia. The legends of Mephiste are something that all elves would tell their children and their exploits are very well known.


Memphis118
Teabo Milk Tea
Events

For future events, could we have more items put in the Treehouse, other than just backgrounds?


For future events, we can definitely look into putting more equitable items into the Treehouse!


meemsalman
Nyota_Spock
Items

When will Kurola be added back to GoFusion?


Keep your eyes peeled for GoFusion updates in the near future as we will be cycling in some fan favorites and retired items.


bluealaris
Leveled Up
Items

I WANT PUMPKIN SLIPPERS! like penguin slippers but pumpkins! and not like jacked up shoes...


Duly noted!


Finni
Master Dahlia
Items

Will shoe items be altered for use by Imps/avatars with non-human skins?
(Just in the current event this has been a hindrance since I cannot wear the advocate shoes to get the same stat boost other users get to have)
Hi there, unfortunately our shoe library is far too vast to be making this type of huge change and have the shoes equippable on Imp skins, which would glitch considerably with the imp feet. However, for the event, you can temporarily change to a human skin to use the Advocate 2k14 shoes. Sorry for the inconvenience!


Narumi Misuhara
Icy Hearts
Features

Would it be possible to allow adding game items to wishlists?


Not sure, we'll have to take a look.


bluealaris
Spooky Astra Green
Items

I asked this last ATA but I'll ask again: Will there be any chance that Gaia will release items based on lesser known series like Air Gear or Xenosaga. I know there was an item dedicated to Atelier Rorona, so I do have high hopes. (I'd jump for joy and scream like a little girl with a really raspy voice if you guys released Atelier Iris based items. Raspy voice cause I lost my voice today D: )


Yes, there's a great chance for that- the art team is always branching out and looking for new ideas and homages to make!


Zero Omega
rhubarb songs
Features:
Is there going to be any fixes with the Auto Cash problem since there have been a lot of problems with it recently?

We've been working on our partner to figure out some of the problems going on with AutoCash and have been in contact with Gaians who are having these problems to get some further information to help us. If you're having problems with AutoCash, please contact us and we'll be happy to help.


bluealaris
Rotchu
Shops

Question: Will project tickets and Custom dolls be apart of black friday sales?


Maybe, it will depend on the current Wait-list for the Custom Team.


Memphis118
Twisted Lady
Events

Why are event items limited AND randomized AND soulbound? I know they'll unfreeze after the event, but mixing all three conditions makes it almost impossible to gain a full set while the items are actually useful. Also, considering that redemption on the limited items was glitched for at least a day, is there any chance of increasing the available supply to make up for the time they were unavailable or something?


Although these items are limited, we do update them twice a day! (They were updated recently, you should check it out!) Gaians are able to collect soul candies to try for these items by regularly battling, healing players, playing Switchem, and participating in our candy scavenger hunt across the site!

Items are soulbound so Gaians must earn them themselves to defeat the bosses! We wanted to reward the Gaians who spent more time playing the event to get the rewards faster, instead of allowing someone with a bunch of gold to just purchase it all through the marketplace! Basically, we just want everyone to have to play through it themselves!


Princess Angelishia
ElegantlyLuminous
Items

This was asked three times in some form at the last ATS and was not answered at any point. (It was not asked by me but I was watching with interest. [/creeper])

So: in reference to the very first ATS, why can't gold generators be removed? Will removing them break the site beyond repair? I understand that they're here to stay and I'm not arguing for you to remove them. The majority of us don't like them**, no, but it seems that, as a user-base, we're reaching a tentative peace with their existence. So gold generators aren't leaving, great... but why?

I apologize if this comes across as offensive, as that was by no means my intent, but I am genuinely curious as to your response. Thanks in advance for any insight you offer!

**I think the current statistic is that ~90-92% of those polled would like to never, ever see gold generators again.


The concise answer to this is that we continue to put gold chance items in our store because they continue to be a popular product among our Gaians who are generous enough to monetarily support to us. Above all else, our goal is to make sure we have the resources to keep this place alive and kicking for many many years to come! To do this, we must release items that are popularly purchased in our store.

Hope this answers your question.


Narumi Misuhara
mcm
Misc
Any in-office halloween plans? Maybe pictures of staffer costumes? mrgreen


Yes!! We decorated the office last Friday. This week, we'll have a costume contest! I'm sure pictures will end of floating around. ninja


Zero Omega
Pirates Ballet
Misc:

Will we ever be able to delete topics we've made?

Probably not an ability we'll be adding for the forums.


bluealaris
AsterKurayami
Features?

Question: Is there any possibility of bringing back some of the old aquarium items? I really miss the mermaids memphis and lila, even zooey, and It doesn't look like there will be new fish any time soon... but at least some of the old fish items can be re-released?


We're planning on re-releasing aquarium goods once we've fixed some bugs within the code!


Finni
lost in the rhythm
Items

How come the item Perfect Parcel was released without any guidelines on how to redeem it?
Do you plan on making a sticky in the forums with some rules and guidelines on how to redeem a Perfect Parcel?

Hi there, Parcel Post has the redemption information and guidelines now updated in its item description, for everyone to access. I apologize that there seems to have been a lot of confusion over this item. sweatdrop


Princess Angelishia
xx I met my fate xx
Items
Sorry, thought of one more but it's an easy one!

Can we please get the yellow pauldrons for the Dark Elf set in Barton Boutique? For some reason every other colour in the set has pauldrons but yellow.

Also can the following items be considered for Loyal's shop as a halloween treat? They're all "unpopular" colours that have been put into loyal's before so I hope they'll be considered.

-Pure orange Devil Tail
-Pure orange HOTD
-Forest green (or matching the wings already in loyal's) HOTD
-Toxic green HOTD
-Purple (matching the wings and tail already in loyal's) HOTD
-More cheap gold shop recolours so that there are things everyone can afford in there.

We can definitely consider all of these suggestions for a future update! However, it's highly unlikely we'd have any of this done for a Halloween update since everybody's favorite spooky holiday is right around the corner!


Narumi Misuhara
dhampir_princess
Features

Ignore System flaw - You still receive notifications for threads you've been blocked from.


So, recently I quit one of the group roleplays I was a member of and the people that set up the rp didn't like that I called them out on a few things. They deleted my posts and ignored/blocked me.

No skin off my back, but I seem to still be receiving notifications of the two threads (in character and out of character) when they get new posts. I originally tried to go to "My Subscribed Threads" to just unsubscribe there, but obviously the threads don't show up any more.

I tried messaging several forum assistants and site moderators about the issue to see if there was anything they could do about it. I learned that I'm not the only person to have had this problem, but that there isn't really anything that can be done.

Maybe you, Gaia, could change the system so that threads are removed from subscriptions when people are placed on ignore from either side? It seems like a silly little oversight but it gets annoying quick, always seeing notifications for something I'm ready to just forget about.

Posting my question here, since I'm not sure if it was noticed in the pre-AtS thread.


Yes, we'll add this to our bug list or raise the priority if it's already there,


Princess Angelishia
x Melodic Dissonance x
Shops

I doubt this is a new question, however as I've been working with alchemy a whole lot lately, the time consumption of the process has become progressively apparent. I was wondering if it would be possible, or at least considered to add a quantity option to the gold shops? Not just for alchemists' sake, but just as a general time saver. It seems a bit disheartening to spend 3 hours buying 750 of one item, one at a time. Thank you! heart


This is definitely something we are considering! c:


Zero Omega
One Rainy Night
Events

The screenshot taken by Zero Omega in the Halloween Guide thread shows that the original costs of actions for the Halloween event were 0, 10k, 100k for healing and 0,10k,5GC for attacking.

Why were these numbers changed so that fewer people would be able to use the more effective actions?

These were testing numbers and the values weren't set in stone when the screenshots were taken.


bluealaris
its a curse
Items

I really would like to know if you plan on releasing another shop rig in the near future?

i.e
All the gates released in Loyals,
Ivans Surplus (could use an update or a second version)
Store grab bags for other shops?


Yes, we have another Gate coming on the horizon!


Finni
Kiarra-Chan
Shops/Features
We get a lot hair items, but none of them are the same colors as the ones in the salon. Can we PLEASE get the newer shades of the Cash Shop wigs & such in the Salon & vice versa?
Hi there! If you noticed, the most recent Salon Durem update included some of the newer colors you see in La Victoire. We plan to do this again for future salon updates, but we will not be updating old hairstyles with additional colors. Sorry!


meemsalman
Zusu
Event

Why does the NPC for the angel team have 1000 hp while both NPC for the demon team only have 100?


That hp disparity is definitely unintentional, we are looking into that and will be resolving it as soon as we can.


Princess Angelishia
Vile Faust
Misc.
This is the fourth time I have asked this and the fourth time I've been ignored.
It's an incredibly simple question with possible benefits for each party:
I am wondering if the staff has any plans to actually make their announcements more efficient?
No one is happy about receiving 10+ announcements over Gaia Cash each day, and while we understand that you need to make money in order to sustain the website, we don't want you to forget that without us, you're out of a job.

Efficiency in the announcements might be Categorizing all of the announcements you plan to make for the day, listing all "announcements" in one or two posts, and then sending out the announcement.

Quote:
Example A:

Quote:
Category: Sales/Gaia Cash Shop

[New Releases/Coming Soon]

[Current Sales / Changes in Sales or Discounts on Gaia Cash]

[Items leaving the Shop Soon]



All of these things would go into one large or two medium sized posts to clear up advertisement clutter and make users a little more happy to visit each day. You could also use this for news in the Comics, Gaia-Cons, ATS. Like a daily newspaper with its own categories. I definitely think it would be an awesome idea and save you the trouble of having to make dozens of micro announcements a day.


Hi there. We are always looking for ways to improve our communications- however we do not have an update planned to our announcement system currently. It is something we may consider in the future.


bluealaris
Linshon
Items

Is there a possibility of more Platinum tickets being released soon? Win Gaia was notorious for only ever spitting out Rainbow Tickets but now with Project 3.0 and Golden Tickets being re-released (although, from the sounds of it EXTREMELY rare as no one has seemed to pull one yet) is there a chance at a Project Dolled Up 2.0 - 3.0 type rigs where we could see a few more Platinum tickets put into circulation?

Also, Hi Bluealaris! <3


Hi Linshon! Platinum Ticket can definitely be re-released. We're working through our existing tickets right now and we'll release another one as soon as they are done.


Finni
Sushi-The-Raw-Fish
Items

Can we have more superhero type masks, please? emotion_kirakira
And/or recolors of Just Vigilante and Lawful Vigilante.

We just updated Barton Boutique with some superhero-esque capes! I will definitely pass on your requests for the Vigilante sets to be recolored to our recolor team.


Princess Angelishia
imsopunkstar
Shops

Will there be a Thanksgiving/Black Friday Sale? Also, can you consider giving GC purchase discounts to mobile payment users?


Black Friday Sale: Yes! And we're really excited about it!
Mobile Discount: Perhaps in the future, but this is not something we currently have the capability to do!


Continued next post
PostPosted: Mon Oct 27, 2014 11:51 pm


Continued from previous post

Zero Omega
Wicked Royalty
Misc?

How were the winners for the Best in Show contest decided for the animal base? Was it a randomized thing?

We selected the winners based on what we liked!


Narumi Misuhara
OmegaMerak
Misc

Hi. I mentioned this in the last couple Ask the Staff threads, but never got any reply. (Granted though, the last one was probably because I forgot the post template thing, and wasn't able to go back and edit it since the thread was never reopened while I was awake that day.)

Basicly, Gaia has some accessibility issues in terms of ease of access for those who have disabilities such as blindness.

The way Gaia's code is set up in areas makes it hard for users who can't see to use the site. This is in places such as:
-> Avatar customization page
-> The vast majority if not all shops--gold or GC
-> Games
-> Outfits (selling, saving, deleting...)
Most of this(all except the games) is most likely the way the Javascript is set up. It causes the following issues to occur for somebody navigating via keyboard or means other than a mouse/mousepad:
-> Multi-pose items don't respond properly when one or certain poses are clicked(with the enter key) or may not even respond at all. This can cause the wrong pose to be equipped, or potentially rendering a desired pose unselectable(that is, without a workaround of some kind. This may be possible on some screenreaders, but not all. I can't say for sure how this could be gotten around for other users if they experience this issue.)
-> Shop items, when clicked, do not do anything. There is no popup, no menu, nothing. This /can/ be worked around by the user by searching the item in the marketplace, going to its page, and following the link that says what shop the item can be purchased in. This, however, won't work for all shop items, and not all things that can be purchased in shops seem to be listed in the MP.(I believe some hair styles and/or eye types might be missing... I'd need to check though.)
-> Outfits can not be sold, whether the user is trying to select an outfit to sell by following the link in their store or if they're starting in the inventory to do it. The same applies for deleting outfits. If an outfit is saved with no name at all, it becomes impossible(or maybe just really really hard, its impossible for me so far though) to change its name--the editbox won't even come up for it.
-> For the games, which seem to use flash rather than Java:
(Note: this applies to both normal games like cards and slots, as well as event minigames like the forum battle things.)
---& Some buttons are unlabeled, which can lead to confusion as to what they do.

If these issues could be fixed, the site would be easier for some(maybe more than 'some') users to use.
Overall, it'd be very helpful, potentially to more people than just blind or mouseless people, if Gaia could be used more with a keyboard. This includes stuff like keyboard shortcuts and just being able to navigate effectively and easily with the keyboard itself.

Tl;dr -- Gaia's got some issues that make it hard for disabled(or mouseless) Gaians to use the site in some areas, and user workarounds are difficult if not purely unlikely to happen.

Some links:
(My post in the last AtS thread.)
(My thread in the Site Feedback forum.))


This is something we can keep in mind, especially issues with areas of the site not reachable by keyboard. Over the years, with so many different people having worked on the site, conventions haven't always been enforced and it has resulted in such inconsistencies. Moving forward we can be better about being mindful of such conventions so the site is accessible to the majority.


Zero Omega
Princess of Cakes
Events

We here at the Paw Community are very eager to know who won at the Animal Best in Show. Any hints or update as to when will you be releasing the list of winners? smile

Check out the thread, winners were updated!


Princess Angelishia
an81angel
Items

I purchased an item from the market place that said it had a chance at winning a Special Item, or other random items. Only to find out after i purchased it that the item i bought was no longer valid. No where did it say before I spent A LOT of my gold that the item i was purchasing was no longer viable. PLEASE change this in the marketplace so that timed items can't be sold after the event is up, or put in the market description This event ended and will no longer grant anything. All i did was hand my gold to someone because i thought it was a VALID ITEM and it wasnt.

I would nbot have spent my money on this item had i known it was an empty item. How do i get my money back?

Please Fix This ASAP, thanks!


I'm so sorry that happened to you! That's definitely a bug and we'll take care of you. Please file a ticket through our Help Center with as many details as possible and an admin will assist you!


Memphis118
its a curse
Events
Can you try to make the tiered spending events either

A) Last longer or
B) Not happen as often

Most people don't have enough money to do this every week or so and get all the items, they'd like.


We are definitely looking to making future tiers last longer as we are currently varying the duration of them


Finni
its a curse
Shops

Can we please get more "GC" quality hair in the Salon? It'd make for a great gold sink, and a lot of people (myself included.) have been dying for a Salon update.

I'd love to see more hairs in Salon Durem as well! emotion_kirakira However, a single salon update is significantly more time intensive than regular gold shop update, so we will try to update the salon again when we have the time to do it properly.


Narumi Misuhara
Loveparody
Features
Do you have any plans on implementing any security here on Gaia such as SSL Encryption (for login, marketplace transactions, and trading)?

I'd sleep better knowing my account was much safer if encryption were implemented. I am aware of the Google Auth and IP verification, but having SSL when I input my password anywhere (mp, trade, login) would be MUCH more secure if it wasn't going over in plain text. Having SSL would mean I could log into Gaia on an unencrypted/insecure network, such as a public wi-fi without worrying about the password being sniffed/keylogged.


No plans currently for SSL across the site but something we can look at.


bluealaris
Arlette Mori
Can't believe I forgot this week! Yikes.

Item/Plot
Are there any new NPCs (that I can ship with Nicolae) that are currently being planned? Suggestion: If you're having trouble with developing NPCs could you consider a ticket to design a NPC! That would be fun.


All of our CI/RIG NPCs are technically in the Gaia-verse so they can all be shipped with Nicolae, and if you win a ticket like the Enigma Invitation/LFG Ticket technically you can make a Gaian NPC that will then exist in the Gaia world (same goes for Emerald Ticket)so you can ship yourself too!


Finni
Strideer
Items

Would it be possible to create items similar to those from Right To Bare Arms, but with legs instead? To be perfectly honest, I'm not a very big fan of our gigantic feet and I really want to make an outfit with bare feet.

Stay tuned. ninja


meemsalman
Trojan.exe
games/events

regarding the forum battle events: how necessary is it for them to be flash-based? the previous versions were fantastic (where you just clicked on buttons underneath peoples' usernames), but the last two events have been crazy slow, and i've stopped participating as a result.
is it possible to go back to the previous event battle style?


We are always experimenting with and testing different event designs to make events as exciting and fun as possible for everyone.


bluealaris
Bana Banana
Items

Hey staff! Could angelic and demonic furniture be added to the GoFusion caches?


Sure, we will consider adding a whole bug/furniture cache to GoFusion.


bluealaris
And Eve Was Weak
you may have noticed i'm wearing a gaia t-shirt...


manga

is there a day we can look forward to in november when airship is updated, or is it a surprise? ninja heart

this is to raise awareness for the save our plot movement! heart


It will be a surprise- but it will be updated in November!


Finni
ashlex_in_pearl
Manga: World of Gaia

It seems like Jack is on the back burner for this event, which is sad. But, are there any plans to somehow rebuild Halloween Town?

Since the Easter Bunny did destroy it, maybe he could help fix it? Since they are friends now. Could be good for a kickstarter. Just curious!

That does sound like a great idea for a kickstarter...


bluealaris
lilloulou
Items

Some items exist for both the paws and the human base. With "Agape" being released for paws, some hairstyles doesn't behave the same for both bases. Where is it best to post them so they can be looked at to see if it's possible to edit them so they act the same? With the behavior priority being given to the one which got released first (paws or human).


You can report those glitches in the Avatar Glitches in Site Feedback!


Princess Angelishia
Linshon
Items

Recently I got really inspired to make an Avi (my current one except a bit different) and found its VERY hard to find an appropriate tank top for it (for lack of a better more appropriate term, a wife beater tank top). Any chance we can see a new more updated white tank tops that guys wear all the time? Either as a gold shop item or a pose on a new LQI or something? Gaia could really use it as the only 2 I found were extremely old and outdated. You could even make it look like toned muscles under the tank top or something, I trust you guys would make it well though.


We can definitely consider it! c:


bluealaris
Azura Cantarella
Shops

Have you ever considered using the older, richer colors for future Salon updates, or even updating the pixeling style of the oldest hairdos? I'm sorry if I sound rather brusque but I, as well as other users, become disappointed seeing the same lackluster colors being used every update.


That's a good suggestion- we may do some re-makes of hair and use older palates in a future Salon update.


Princess Angelishia
Odd Cinderella
Question Category Items

This is more of a request/suggestion: Can we have Ciels that match their Rosamunds? ninja Also, Genderbend their story? I highly recommend: these two Or their own REI


Oh, what a cute idea! We can definitely consider it. c:
bluealaris
Odd Cinderella
Question Category Items

This is more of a request/suggestion: Can we have Ciels that match their Rosamunds? ninja Also, Genderbend their story? I highly recommend: these two Or their own REI


We will look into making some matching Ciel/Rosamund sets! And as for genderbend REIs, yes please!


meemsalman
Morrigan Skylar
Question Category Stores

Question: Is it possible 2 get gold shops where we can buy more than 1 of the item at a time like in the cash shop? That would be very nice & helpful...


We have been made aware of that limitation and it is currently being looked into. smile


Princess Angelishia
Odd Cinderella
Question Category Art

Question: Any chance of uploading more official art (RIG art, Monthly Collectible Art, EI etc. etc) on here? Maybe a small feature where it's a "museum" of art? sweatdrop


We have a downloads page here~ but many of the artists upload their art or concept art to their personal tumblrs! If you're a fan of someone, consider following them there as well! c:


Narumi Misuhara
Mokoni
Events

Why was there a rollback in the kill count without anything being publicly stated, and why has Gaia taken so long (five days) to even try to put all of the bug reports in one thread?


There wasn't a rollback, this was due to corrupt data between the database and our data cache which has now been fixed. No particular reason on the thread, it just wasn't done. When we noticed that out-point, we made the thread.


Princess Angelishia
sup-qt

Art


Is there the possibility that you will update the Gaiaonline redbubble with art prints like the ones we get for the monthly collectibles, or pages from the manga or mini comic?


It's not currently planned, but can be considered!


Memphis118
Bogg The Unwashed One
Oh I have been waiting for this twisted ...

Event:
I'd like to start off by asking you folks about the Tiered events you've been putting out recently. I like that I get a little extra bang for my buck. What I don't like about them, is that you guys just, spring them on us, without any warning of any kind, usually after we've already spent our GC. My question there for, is would it be possible for you guys to make announcements ahead of time BEFORE you post the Tiered events? I'm not asking for much, just a day in advance warning would be nice.

Items
Another thing I've found that's absolutely annoying, is how you can only send twelve items at a time Via trade, especially if your trying to send a person a large quantity of items at the same time. Let me give you an Example. Let's say I have 22 Graveyard Shifts. They're all piled up nice and neat in a little stack in my Invo, all 22 of them so they're not all Over the place. Now, I want to send these 22 Graveyard Shifts to a friend of mine on here as a gift. The problem with this though is, I have to do two separate trades, which takes a lot of time, especially because I can only send that person one trade at a time. My question is, would it be possible for you guys to fix the trades so that you have the option of sending a person a large group of the same type of item in a single trade?


We are glad that you like the new tiered speender system! We do plan on announcing them a few hours prior to let Gaians know before hand when it starts.

We are currently looking into allowing Gaians to trade more than 12 at a time. We will be reviewing this and will let everyone know what the status will be


Princess Angelishia
Druddigon
Shops

Question: Can Dernier cri get updated again with high end items we can get for gold? At least one small update would be fine.


I'm sure we'll have another Dernier Cri update in the future- however not the immediate one.


bluealaris
rimedragona
Games/Manga

It's been stated repeatedly that there will be no new development for zOMG!, but what about its storyline? Will we ever see a continuation or conclusion in the manga?


Its something we can definitely look into.


Narumi Misuhara
Soul of Kyr
Items, Events, Etc.

The Pet feature never launched, but a lot of us are stuck with the Virtual Piggy Fluff Food cluttering up our inventories....we can not sell them or trash them or anything but leave them to clutter our Inventories....is there anything that can be done about that?? Maybe Unsoulbound them or something so we can sell, trash, whatever them??
Because I am honestly tired of them....


Yeah, no reason we can't make them delete-able .


Princess Angelishia
BloodyLovely
Items

Will an [Animal] Original Grunny Bunny Fur ever be created? You know, one that's actual green like the very first grunnies and not lime like Diedrich. Like below.

User Image


We can definitely consider it! c:


Princess Angelishia
Nyota_Spock
Items

Can we please do something about how weird most make-up and face mods look on darker avatars?


While we can't change the existing items, we can definitely work on creating makeup in the future that looks better on darker toned avatars. There's no easy one size fits all when it comes to makeup, but we'll try our best to make sure everyone can look fabulous!


Princess Angelishia
imsopunkstar
Items

Do we still have unrevealed tickets from previously released Project Coutures like Project Couture II, Project Couture 2.0, etc?


Yup!


bluealaris
Spekularyon
Features

Can we get manga notices again? I was glad when the manga started updating again, but since I wasn't getting the notices like we used to, i forgot to keep checking, and I even thought the manga wasn't updated beyond one page.


There's a bug that doesn't show manga updates in the header- but we'll try and have an announcement for manga updates- or a staff notice so that everyone can be informed in a more public way.


Princess Angelishia
Odd Cinderella
Question Category Items

Question: Can there be other ways for us to work with Gaia Artists to create new stuff that isn't just limited to tickets? ninja


Every once in awhile we do Cross Stitch contests in which we ask Gaians to suggest their best item ideas and we make a few of them! c:


bluealaris
Zero Dream
Items

Can we have a navy and / or checkmate version of Fallout Vulture ? Thank you so much !

As a side request, whoever is doing the checkmate recolors lately, please have all my appreciation ! They're perfect and super good in quality. Keep rocking it, whoever you are emotion_yatta


Thank you, Zero! Fallout Vulture may very well be visited by the Checkmate brush....


meemsalman
One Rainy Night
Events


During the summer event with the Kitsune vs. Tanuki teams, the Kitsune team was vastly more popular than the Tanuki team. Similarly, the demonic team for this Halloween event is far more popular than the angelic team. However, the Tanukis had moments where they came close to matching the score for the Kitsunes, even surpassing them at a few instances. The angels have not been able to do this at all largely due to demons initially being able to attack more frequently than the angels could keep up with healing each other--causing their score to quickly fall behind. The array of glitches that have been present throughout this event further skews the score count.

Will these issues be taken into consideration when rewards are given out to the teams?



As we do for all events, both sides will be receiving something nifty at the end of the event. =)


Princess Angelishia
Andranis
Items

Could we potentially get lion skins for both animal avatars and full-size avatars? smile I'd love to dress up as my OC, Maximus, but that's a slight challenge, as there's no lion items for animal avatars, and the closest the full-size avatars get are the bakeneko items(Which aren't quite what I want), or the Uncanny Form's snow leopard skin... And as he's supposed to be an extra-fuzzy white sphinx, that doesn't work QUITE so well ^^;; Thank you if you consider this heart


We can definitely consider that, thanks! c:


Finni
The Great Bill
Items

With the amount of tickets actually in process/submitted/waiting for approval, would there be a way that users could check on the status of the ticket request? It's very discouraging to think of an idea and submit it, wait a month for a denial, resubmit a design and then wait another month without even knowing if that idea was taken between the time of submission. Thank you for you time.

Hi there, unfortunately right now there's no easy way for us to show you the status of your ticket request. If you have not yet received an email with updates, that means there has not been any change to your status. Emailing constantly to ask for updates actually slows down the process. You will be emailed when there's a change or progress on your ticket request. My apologies for all of the delays and thanks so much for being patient.

If you feel that there might be an issue with whether or not your email was sent successfully, or if you asked a question that didn't get a response, go ahead and email project-custom@gaiaonline.com after waiting a week.


Narumi Misuhara
Zphal
Shops

Hello staff, ‘04er here! I remember way back when there was a feature called Engraving. Agatha could attach a message onto a piece of jewelry purchased from her shop for a small fee. I think it would be really fantastic if you could bring this feature back (just for her jewelry or for all items, either way would be super awesome). Personally, I think it was a fun feature that really made gift-giving special; I still have the Engraved Gold Promise Ring my husband gave me ten years ago and I wouldn’t sell it for even trillions of gold! Engraving makes items invaluable. Furthermore, I think it would act as a good goldsink, as I’m sure, if re-implemented, the Engraving cost would be much greater than it used to be to reflect the current economy. Excited to hear what you guys think. Thanks!


We can look but the reason we took it down was due to abuse in the messages being engraved X_X


Princess Angelishia
Spekularyon
Features

fixed tag system in the marketplace?
it is impossible to find any of the Beyond items, even when you enter the complete name, and it's a nightmare looking for [Anima]-specific items. not to mention tag typos, and some items appearing twice.


Hey there! Unfortunately that's a known glitch that we are working on fixing! In the meantime, some items have been tagged by their full name with no spaces! (For example, 'beyondbrown')


Zero Omega
Lyla Amore
Misc

What is the mindset of the staff when it comes to angry users venting? I want to know because I try and seem as disconnected as possible when posting in SF, but feel sometime I am being harsh.

On another note, I want to say I see a lot more questions being answered than previously. And even though it's not the majority of my own, it is an improvement and I appreciate that.

It's tough. We love Gaia just as much as the Gaians so when we see them upset, we always do our best to try to make Gaians happy. When we see negative feedback we know it's because Gaians cares, so we're not discouraged by seeing it, but rather, encouraged to make a much more fun and exciting experience for users.


Princess Angelishia
X_Gokai-Okuzuko_X
events
are you actually going to restock the count of Advocate items again? you said that would be a frequent thing. you didn't do it once the whole weekend. at the very least it would be a good idea to do it twice a day at midnight and noon or something. the people who don't live in the US, are in way different timezones, and/or have other responsibilities are getting totally screwed over by how you're distributing them this time


They were restocked recently!


Narumi Misuhara
Bella Doe
Items/Features

Would it be possible to have it so when you click to an item from a wishlist off a profile(opening in a new tab from new profiles or just straight clicking on classic ones) that it directs to the marketplace link instead of the current page that it does?

Ex page: http://www.gaiaonline.com/virtual-items/the-russian-butcher/i.8a0b420a0c53a7970c6ad388448e7a44/

This doesn't really add anything important anymore, before it used to show item previews when that wasn't a feature of marketplace, but now most items do not get previews and if they do it's only for a single pose and isn't actually helpful, nor does the item preview have the same options that the preview in the marketplace itself.

It's interesting when items were released, that much I do enjoy of the page, but overall the page just looks old and there's not too much function, especially considering most items are for both genders and so many items are being released with gaia cash and you don't need to know what store it's from.

It would speed up gifting considerably.


Sounds reasonable.


Platonix

Captain

Eloquent Informer

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