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 Posted: Sun Apr 15, 2018 11:46 pm
April 10th, 2018: it amy orlando18 FeaturesDont know if this is the right category but can you guys make an 100 gaia cash gift card?
edit on edit of my post: I mixed up $100 worth of GC with 100 GC, sorry sweatdrop Shrimp_Man CashSpeaking of Cash cards, can we get the 200gc card back in the shop please? soon™ ninja Lanzer orlando18 FeaturesWhen are you guys goin let us trade with gaia cash? That's difficult for us to allow as long as we give out GC through offers, as it'll encourage bots or farmers to then funnel GC into a single account. it amy Ceryse Gaia CashI have been a Silver-Gold Wing Subscriber for a couple months now. However, lately I've been starting to regret my membership. Due to the fact I would be getting a better deal if I just bought Gaia Cash once a month directly. The bonuses are averaging out to about 150%+, but on subscribing I only get a 100% bonus for my money. This makes me feel left out and has me pondering either dropping my angel sub altogether, or switching to a much lower tier. In short: If bonuses are going to continue to climb, could the bonus-on-sub-purchase be raised to match it? I know that a discussion is already in the works for Angel Subscription program and they are talking about things in this realm! I can pass this along once more to the team.
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Posted: Sun Apr 29, 2018 10:13 pm
April 17th, 2018: it amy Princess Kunzite ItemsCan we please soon start seeing the return of tickets to the CS? Or at least a reason on why they've been placed in RIGs only for now? We can speculate all we want - guessing the queue lines are probably the biggest factor - but it does make it hard for people that want to buy direct from the CS and not from a vendor or other user when the tickets aren't in the CS. It's exactly what you thought! Giving some cool down from the influx of ticket submissions these past months so they can work on what they got for now! They'll definitely make their comeback, but for now, the tickets are just hibernating emotion_zzz Lanzer Happy _Tropical_Flower Gaia Features/SpinamiAny word on when Spinami is going to be updated with new items again? emotion_kirakira Should be soon, though I don't have the exact date.
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Posted: Mon May 14, 2018 6:29 pm
May 8th, 2018: [NPC] Gaia Staff Welcome Back! Quote: ItemsVivid Appalachian Bow is still broken in Mecha Neko. (note: no image is being displayed for item) This should be fixed now! Lanzer Aerdian Features: SpinamiHiya! Just wanted to check that there is awareness of new bugs since the April 18th patch. I do not know if there were any patches since then to lower the window of affected days, but there have been issues reported in the Bug Forum as recently as yesterday [May 7th]. I haven't seen enough data to tell if these issues are a pair or can occur separately, but symptoms seem to be: -Missing some loot from the outerwheel selectors. -Inner wheel does not visually spin, nor display the inner wheel item as a loot won. However loot is [maybe?] awarded from an inner wheel spin [found when the inventory is checked]. Also the 2nd refund tool [for the April 2nd thru 18th bug] was never posted publicly in a staff notice yet, but had seemed functional. I thought I've squashed every bug related to Spinami, but will visit the thread and see what could be causing more problems. Lanzer jenru It's possible to gift almost anything that you can purchase with CG except closet outfit slots. Can this become a thing? Sorry the current system is not a virtual item. Though you can purchase a GC gift card for the person.
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Posted: Thu May 17, 2018 12:22 pm
May 15th, 2018: Lanzer aquito Games: zOMG Can we have another zOMG summon in cash shop or in Back Alley Bargains? Please emotion_kirakira   Sure! Please check the store later in the day. it amy castiel lover it amy crii bby i p much get ignored every week but i'll keep trying featurescan we please get less club verge stuff on the daily spin? i shouldn't be getting items i can get with gaia gold in a gaia store day after day after day i have too many horns, yo Verge items were highly requested before this last Spinami update, another update is in the works and I can pass along "less verge items" — but this seemed like a good way to get these items back in circulation as the store is no longer around. I think the problem is the wheel is disproportionately spitting out the same verge items over and over again. Not sure if it's an error, or if some items on the outer wheel just have a higher odd of getting? But let me show you my verge pulls from the wheel (aside from a couple wings):  Aiiiyaahh, I will have to say my luck is very different than yours—my friends and I do get verge items, but not at that rate. I'll pass along all of this! Lanzer castiel lover FeaturesFirst of all, Spinami is still broken in which there are repeat items on the wheel and the same few items are being given out (I can get the same item 3 times in one day on my five accounts). Now my question: Can you please monitor the items' values that you put into spinami and other forms of distribution like daily stamps, kindred rigs, and random chance events? When there are 10+ listings of a rereleased item that are all 1 plat in the mp, the market is over saturated with it. Your methods of rerelease are ruining the values of items. Can you please put someone in charge of watching these things and switching things out when necessary? Even the daily stamps haven't been changed forward for the new year, and it's been 4 months. Stirring Spooks, which hold only obsolete astra items, are still dropping excessively in Lake Kindred. Things like this are important in the overall economy of the site, and it's making poorer people even more poor with items devaluing so much. I'll ask the team about the rarity of the more common items in Spinami. It would be better to have all unique items in the wheel. I'll also ask the team to swap out Stirring Spooks. Daily stamps is in need of update also. That might take a bit longer as I know that the team had been trying to get resources for an update.
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Posted: Sun May 27, 2018 11:00 pm
May 22nd, 2018: Lanzer eclaire5 Question CategoryFeatures - Daily Video Question Can we get this fixed? I'm still watching & it says it's giving me GC but nothing materializes! I should be rich in GC by now, if the silly thing gave me what it owes me. I've reported this before but it's still not fixed. Thank you. smile Sorry I keep thinking that we had it fixed. I'll take a look at it again today.
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Posted: Mon Jun 11, 2018 6:11 pm
June 5th, 2018: Lanzer Nyota_Spock Features The Angel Item Swap Tool isn't working, it just takes me to a page that says Angel Subscriber Support Tool This tool is no longer available The tool was supposed to work only during a specific time period I believe. That was a while ago. Lanzer eclaire5 Question CategoryDaily Chance Video Question Still doesn't give the GC earned. Is this fixable because it's not worked in a long time. It will seem like it does but not give you what you earn. Very aggravating. Sorry it had been a really tough one to fix as it involves the third party site not working with HTTPS. I'll work on it again ASAP.
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Posted: Tue Jun 26, 2018 12:53 pm
June 19th, 2018: [NPC] Gaia Staff Welcome Back! Quote: site Can you remove the ads and cacha from the login page? I pay for subscription on my main and mule accounts to avoid ads. Now i can't even log in or switch accounts without being bombarded with ads. Its especially bad on my mobile devices. The ads block me from even seeing the log in section. We will remove the ad on mobile and for all Gaians who spend GCash. Quote: FeaturesWill Daily Treat be brought back (to the 6 times a day)? Removing incentives to even log into the site won't make the playerbase stick around Uh oh, we moved the graphics away from the header and forgot about the sections. We will implement this function back even when it's called from the menu. Quote: ItemsWould it be possible to add a sell back option to the items from Spinami? Like the Mythrill items. I have loads of those cluttering up my inventory and it would be nice to be able to get something back from them, rather than just trashing them and getting nothing. Even the toilet rolls currently cluttering up the dumpster have a sell back option! We will also look into sell back option for Spinami items. Lanzer HerwickShire GCASH I won 8th place in the FIBA World Cup runway and didn't receive any GCASH and my DAILY TREAT won't load or takes too long to load even if I have to wait for a very long time it still won't finish loading D: We'll work on both of these problems this week, especially the Daily Treat problem. Lanzer Shrimp_Man RunwayIs there a reason that subscription users are still getting captchas on Runway? That would be a bug, though there had been a bug that affected a few users for the past 4 days that should be fixed today. Zero Omega Fayt_of_Redemption Features/ShopsWhat's up with the Angel Renewal? It took nearly 5 days for my GC to be granted after the money was removed from my bank account. And the ticket I submitted was still never answered, though it's kinda irrelevant now. It looks like there was a server issue a few days back that caused the grants not to go out, it has been fixed and we're sending out the rewards. Shouldn't be a recurring issue in the future.
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Posted: Sat Jun 30, 2018 4:49 pm
June 26th, 2018: Lanzer Shrimp_Man RunwayJust curious if the captcha in Runway was fixed to not show up for subscription users? I'll work on it as soon as we fixed the current server issue. Sorry it slipped through the crack. Lanzer Lost Tear Dropz why have the tv sets gone to once a day under gcash only? That's actually been fixed, if you access daily treat under different landing pages you'll be able to run them multiple times a day.
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Posted: Mon Jul 16, 2018 3:03 pm
July 10th, 2018: it amy silvrcore ShopsWhy are the same OLD rigs used over and over again and placed in the cash shop? (talking about Valentine Box, Autumn Latte, Angelic Harp, Fruit Juice Bar, Gaian Rainbow II, etc). Atleast add some different items in them each time they come out confused A LOT of those that you listed have massive lists of various items, bundles, other gens and tickets. Some of them even get refreshed, but they all get retired eventually (although many might have successors with similar names Angelic Harp vs Angelic Harp IV). They just sit in the store for shorter periods of time, getting cycled in throughout the month. While there are a lot of medium to smaller sized gens that get created with various items etc throughout the week already with brand new items itself! Zero Omega Sir Valen Pureheart Features: Gcash PurchaseDoes Gaia Online have any associations with the payment service company DragonPay? I would like to spend my points there and convert it to Gaia Cash. I've had bought Points for another Game using that service for a discounted price. I hope there's something similar to it. Thanks! heart We don't have any association with them, but we can look into it!
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Posted: Wed Jul 25, 2018 10:53 am
July 17th, 2018: [NPC] Gaia Staff Welcome Back! Quote: FeaturesYour announcements max out the 5 cap in 5 hours or less more often than not. I just can't get on that often, so I was hoping you could consolidate them and/or raise the cap slightly. I want to read them, and hate missing some that scroll beyond the cap limit before I log back on. We'll look into having a cap that can be adjusted in user settings.
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Posted: Tue Aug 14, 2018 12:49 pm
August 7th, 2018: [NPC] Gaia Staff Welcome Back! Quote: FeaturesWhy is Daily Treat not clickable under the GCash tab? When the GCash tab is open and you want to see "more", Why does the link take you to The World of Gaia? Daily Treat is available at the 5 different landing pages where the old Daily Treat used to be. Just click on the menu bar to access landing pages. The more link might be broken, will look at it later in the week
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Posted: Mon Sep 03, 2018 7:26 pm
August 28th, 2018: Lanzer wasserplane Items/ ShopsCan the gift box items be put in a shop again? ( Orange Gift Box, Black Gift Box, Red Gift Box, etc) I know it was in cash shop for a while, then it moved to bifrost, and now it's just gone. It's a needed component for an alchemy formula, and it would be nice to have it available in some way. Thanks! Sure let me ask the art team to make it available it amy I would check out the bifrost when you get the chance ninja it amy jenru it amy jenru ItemsHow long will Umami run for? is it a temp thing like the Gacha? Umami will stay in the store for the same time as most single items (about 4 days, usually leaving at 10 AM PDT on the 4th day). The announcement usually says when the item will leave the shop as well. Returning Umami (those that have previously been in the shop) may vary, as Leonis from today will be leaving 12 AM PDT tonight. Thank you. But I was mostly curious about the longvity of the series of items. I know they only last a few day, and I look forward to seeing what will appear. (the item turn around has been fantastic, thank you) but like the other item gaining systems, Gatcha, Lucky Catch, Narwheel etc. this seems to have become a staple, with changing items. will it continue for a few months a year? OHH Sorry I misinterpreted your question, I can't say I have a timeline for the item type/feature, my apologies. We'll likely see more in the future, but that is all I know about it for now yum_coffee
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Posted: Sat Sep 15, 2018 10:35 pm
September 11th, 2018: Lanzer jenru SpinamiPlease add in more items that have gone quiet on the market. like NPC underwear (need many of these for alchemy), Gore Red Foot Soldier's Rounder Shield and hundred of others like it. We will look into adding those items into rotation.
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Posted: Mon Sep 24, 2018 4:07 pm
September 18th, 2018: [NPC] Gaia Staff Welcome Back! Quote: FeatureCan i send real money to gaia to get gaia cash or is that option gone? I have been looking but i cant see it, i dont want to use my credit card because there are a lot of people who gets the info stolen where i live. I also don´t live in USA so i cant buy cards and i can´t use paypal. I used the mail a few years ago and it worked wherry well. We still have our PO box (PO Box 612680, San Jose, CA 95161-2680), though it might be easier to drop by your supermarket and buying a gift card and using that to get GCash through PayGarden. Lanzer babyl10 RunwaySo, how have free GCash entries been affected by the Runway Updates? Are there any plans to bring them back in some way? There was a bug with free GCash contest where free contests were given out at the beginning of the month regardless of status. That bug was fixed, and moving forward the rules is as follows: If you have not entered a GCash contest for a week, you'll get a chance to enter the GCash contest for free. That's it. There will be changes in the future where other activities such as joining gold/plat contests or voting in Runway will affect the speed of which free contests are granted. Jak Bauer Neshira Namea Returns BillingSoooo...I bought GC at 3ish and I thought I used the coupon but i guess not because the item wasn't granted to me. Is there a way to get it retroactively or am I outta luck? Thanks! Hi there, Have you filed a Billing ticket in our Help Center. it amy CraftyRani it amy CraftyRani ItemsSince Gatcha's been gone for a good while and it'll hopefully probably won't come back, could you start considering Gatcha items as just regular items? Would be nice if you started re-releasing them in RBGs and re-release RIGs, adding them to Rococo instead of Cloud 9 and letting us choose them in community contests sweatdrop Gatcha items have already been in bundles found in La Victoire! Didn't remember that, but it's great! Keep that up! Now, can the rewards be re-released? They can no longer be redeemed, right? sweatdrop Rewards can still be redeemed! Not sure where you heard that, but if you finish a collection you still can access the pages and finish it up. We should probably find a lil home linking all the pages in the near future though, whoops! it amy Shrimp_Man Project TicketsJust wanted to say that I really appreciated seeing decent amounts of tickets available the other day. 20 Tie Dye tickets was a welcome sight even if I was 12k short on it and wasn't able to snag one that day. I hope that you continue putting them out in amounts like that the next time they go on sale. Glad to hear your feedback! On the flip side, others do propose we have it scattered out throughout the day so that way people from all timezones have a chance at purchasing it at a reasonable time. We can continue to consider both release schedules for the future.
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Posted: Sat Sep 29, 2018 1:40 pm
September 25th, 2018: Lanzer Sir Valen Pureheart Games zOMGWill the Fluff Bundles 1 and 2, and zOMG Action Packs 1 and 2 be available again in Back Alley Bargains? Thanks! biggrin Will look into adding the bundles back.
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