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Platonix

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PostPosted: Sun Apr 29, 2018 10:31 pm
April 17th, 2018:

Lanzer
lost cat 420
Features/Bugs
Thanks for the update and adding favoriting to the Runway Museum. Wanted to know if anyone has seen the error I outlined here? I found that an error occurs when trying to submit the avatar favoriting form.

Screenshot of the modal error:
User Image


Uh oh, the new feature might have some bugs. I'll look into it later in the week.
 
PostPosted: Thu May 17, 2018 12:34 pm
May 15th, 2018:

Lanzer
Pianette
Hey staff!

Features - Runway
Museum Favoriting

A while back, favoriting was implemented for previous runway museums. Which is great! Except
It hasn't worked since it was put in sweatdrop
Trying to favorite something through it results in this:
User Image

And the favorite is NOT added.

It's probably a really neat feature! Just wondering if it'll be working anytime soon ah ha.


Uh oh, I forgot to add that to my bug list. I'll have the bug fixed shortly. sweatdrop


Lanzer
a ghostrick
GAMES

The avatar arena has been down for some time now. Is Gaia planning on getting rid of it or revamping it at some point?


It's been a tough problem to fix, but we do plan to re-activate the avatar arena as soon as it's ready. Sorry for the downtime.
 


Platonix

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Platonix

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PostPosted: Mon May 28, 2018 12:02 am
May 22nd, 2018:

Lanzer
jenru
Site

I asked several months ago if we could get an icon for runway on the actual Games page, instead of it just in the drop menu.

The answer was yes. is it still happening?
don't know how complicated it is, but many times on my mobile its hard to get the drop menus to work.
(more of a nudge, 'do you remember' than a question)

would love a tip just to know this was seen.


It fell through the crack as we had more feature requests and bug fixes than anticipated. It'll be there soon!


Lanzer
Saphira Angira
Avatar Arenas
While I am certain that, at least, someone has brought up the issue in the past months, I am curious if there is a status update regarding the avatar arenas. While Runway is still up and running, I hope that, in the future, Gaians have another means to express themselves and let their creativity flow. 3nodding


The fact that the avatar arenas uses flash is what's causing the problem. I might be switching the platform to be HTML5 only in order to make it work. it might take a while though. Sorry for the wait.
 
PostPosted: Mon Jun 11, 2018 4:50 pm
June 5th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
Question Category: Runway

Question: Could someone please look into distribution of the Runway prizes for 5/19, Theme- Mythological Being. We have not received our notifications or prize $$.
Tickets have been filed with no response to date. https://www.gaiaonline.com/runway/museum/?runway=5840
Thank you.

We've granted to some of you! If you still feel you have an outstanding prize please go ahead and file a billing ticket!

Quote:
Features - Runway

Is there any chance that some time between June 30 and July 2 a staff alert could be put out reminding users that there are no prizes for placement on the 1st and 2nd (referencing the FOTM threads for further info)?

We can make sure to do that!


Zero Omega
khionna
Features: Runway

Any updates on the banning of vote begging in CB? It's been a while since I have asked or heard anything on this.

Not at the moment unfortunately, but it is on my list of policies that need to be reviewed and discussed.


Zero Omega
khionna
Features: Runway

Is there any chance of getting more mods to check runway for abuse/cheating? The ones who currently do so do a great job, but they sometimes have other obligations and can't always check the pools. This sometimes leaves days, weeks, or even months without mod intervention and makes users discouraged from entering.

We are adding new mods to the team in general, so I would like to look into getting more to help out with Runway as we continue to add new mods.


Zero Omega
khionna
Features: Runway

During the first few days of the month there are no rewards for runway wins. There are also supposed to be no entry fee. However on the Gold/Plat theme it still charges 1 Gold/Plat to enter. Can this be fixed?

We'll have to take a look into it.


Zero Omega
khionna
Features: Runway

When entering a runway category this is at the top of the entry page.

Quote:
Enter for tomorrow's runway. The top three models will win prizes!


Can this be updated to reflect the actual number of winners? Instead of the top three models it should actually be the top ten models.

Noted!


Zero Omega
khionna
Features: Runway

Can runways header paragraph be edited to also include a link to the list of Runway Terms? There are a lot of users who do not frequent the runway forum and who do not know what certain terms used in themes actually mean.

Also noted!


Lanzer
Amai_Neiko
Features: Runway
Can we get a link on this runway page that would take us directly to the page that our entries have placed on?


I'll put that on the todo list. Thanks for the suggestion.
 


Platonix

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Platonix

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PostPosted: Tue Jun 26, 2018 1:09 pm
June 19th, 2018:

Jak Bauer
Pianette
Hello staff~

Features - Runway
New weird things

Recently, beginning I believe this past weekend, the runway has not been granting prizes to all winners. Some people have been receiving PMs and prizes but others are being missed by the prize grants entirely. It's very strange and definitely not something the Runway community has seen before. Just wondering if anything has been touched in that department recently and if not to alert of the issue.


Hi there,

If someone is having this issue please PM me with the username, date, contest and place won and I will pass this info on to the Developers.


Lanzer
HerwickShire
GCASH

I won 8th place in the FIBA World Cup runway and didn't receive any GCASH and my DAILY TREAT won't load or takes too long to load even if I have to wait for a very long time it still won't finish loading D:


We'll work on both of these problems this week, especially the Daily Treat problem.


Lanzer
Shrimp_Man
Runway

Is there a reason that subscription users are still getting captchas on Runway?


That would be a bug, though there had been a bug that affected a few users for the past 4 days that should be fixed today.
 
PostPosted: Sat Jun 30, 2018 4:48 pm
June 26th, 2018:

Lanzer
Shrimp_Man
Runway

Just curious if the captcha in Runway was fixed to not show up for subscription users?


I'll work on it as soon as we fixed the current server issue. Sorry it slipped through the crack.
 


Platonix

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Platonix

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PostPosted: Mon Jul 16, 2018 1:41 pm
July 10th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features

Hi! I was wondering if the Runway Daily log-in bonuses are going to be fixed? I've been logging in consecutively for the past 3 weeks or so, and yet the granted platinum only go up to 2 plat every time- even when I've reached the 6th consecutive day.

We'll have the runway bug fixed as soon as possible.

Quote:
Features: Runway

Back in February, the Captcha had malfunctioned to not allowing entrant refreshes and instead displayed infinite spinning circles. This forced users to either back out of the page or do a page refresh, and continually doing so until they found an entrant they wanted to vote for. Then on March sixth there was a reply that it was going to be looked into the week after that AtS.

So, is there any update about the runway captcha issue? (especially for non-subscribers since it seems there are plans to fix the bug for subscribers to no longer see it...)

Thought we fixed all the captcha issues. Will check on it very soon.


Lanzer
Pianette
Hey staff!
I hope you're all having a good week~

Features - Runway
Not a question but kind of a question?

Thank you to the devs that managed to get the prize fairy back up and running User Image - Blocked by "Display Image" Settings. Click to show.
Just kinda wondering if that's a hiccup we'll ever see again? Or is the bug squashed for good (fingers crossed?)?


We recently changed the prize granting system, and what it didn't account for are contests that grant no gold or item prizes. Those types of contest broke the script which in turns stop the rest of the contests from being processed.

Since the old "first week of month" bug is fixed, we will ask our team to not host free contests moving forward, but even if there are such contests, the bug fix should take care of the issue. So finally we should not get any more granting issues from now on.


Lanzer
2sammygate
features - runway

are you ever going to fix the phantom page bug? the last page doesn't display in the numbers if it's not a full page (you have to type the URL manually).


Uh oh, I'll add that to the bug list. Shouldn't be hard to fix.
 
PostPosted: Wed Jul 25, 2018 10:45 am
July 17th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
ARENAS
Is Gaia aware that you can't submit anything from the avatar arenas? or it is just me?
is this something they are going to fix, or is it getting a facelift with all the upcoming changes?
(sorry. tech all the same subject, but more than one question)


We're having trouble fixing the avatar arena, it'll take some time to fix, sorry for the wait.
 


Platonix

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Platonix

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PostPosted: Sat Aug 04, 2018 6:46 pm
July 31st, 2018:

Lanzer
Pianette
Heya staff!

Features - Runway
Wonky Museum Business

So a while back, at the beginning of the month, the runway wasn't granting prizes and was fixed (thank you again!).
Currently, it IS granting still. HOWEVER...
The museum is sometimes (more often than not) not displaying the correct placements that are being sent out in the prize PMs, leading to say a visible 12th getting a 9th place PM or a 4th getting a 5th.
The first time I personally noticed it was on the 12th but I do believe it may have coincided with when the grant system was fixed on the 10th.
We're currently collecting museums this has affected here.

Just wondering if there's any explanation for why this started happening and/or if it will start functioning normally again?
Also if there's anything else the runway community could do to help.


It's the first time I've heard of this problem, will look into it and see if it's a display or granting issue.


Lanzer
Nekinu
Features-Runway

I have noticed that when I vote in Runway, it takes forever to load the next group to vote to where I have to refresh the page, I'm not sure if its a problem on my side or it is something else. Fixable?


Any chance you can bring up the console log and see if there are any errors? Avatars should show up right away.


Lanzer
ensomare
art, feature

question: what happened to the avatar arena?


Things broke after our server upgrade, and it was a complicated issue so we still haven't finish fixing it yet.
 
PostPosted: Mon Aug 27, 2018 12:25 pm
August 21st-22nd, 2018:

Zero Omega
Pianette
Features - Runway
Semi-related to last question

Regarding cheating, and people being caught doing so, will there ever be more drastic measures taken for those accounts caught multiple times?
Simply nuking people's votes doesn't seem like enough of a deterrent for those that continue to cheat :/

There are definitely discussions that the team wants to have about how to further deal with cheaters if we find that there are multiple instances of cheating, once we have something solidified we'll announce it.


Lanzer
bluecherry
Features

Runway. Are you guys aware that it seems since you fixed the problem withe the winners not appearing in the correct order in the runway museum, now every page in the runway museum after page one is broken? Pages two and beyond now all show entirely or almost entirely the same avatars as page one, but in a bit or a different order than they are shown on page one.


Uh oh, I'll get right on it.
 


Platonix

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Platonix

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PostPosted: Mon Sep 03, 2018 6:03 pm
August 28th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
Games

Despite the recent fixes for the Runway, the grant amount of platinum still remains at 2 plat everyday for the Daily Reward. It would be really nice to have that fixed, if it's possible? Thank you!

This is something we'll have to take a look at.

Quote:
Games

When is the Runway Museum going to be fixed so we can see how everyone really finished finished? The fix that was done has completely ruined the museum complex. There are several threads about this in the runway complwx but are not being answered.

It's still something we're looking into.


Lanzer
Alice Allusion
Features

Will Art Arenas be fixed soon?


I've been trying to fix it. It was using a lot of old Flash stuff so it requires a lot of re-write and will take a while longer, sorry.


Lanzer
lilloulou
Features:

During the day, would it be possible to stop showing the Top 5 in the Runway? You could always switch to a test period with random avatars for a moment to see how it does first.

Why?
1. To prevent cheating once and for all. If people doesn't know how high the highest votes are, they wouldn't be able to try to upvote their own avatar without making it look like they are cheating.

2. To prevent people from not voting for entries in the Top 5 just because they are in the Top 5. In short, it's to make it more "unbiased" to the current results.


I can change it to show random avatars from the top 50% of high performers, and hide the number of votes, if that will create a more fair environment.


Lanzer
2sammygate
features

there's still a problem with the last page of entries not showing up unless typed manually in the runway museum.


Uh oh I fixed something else instead. I am working on a feature update for Runway and I'll throw in the fix as well.
 
PostPosted: Mon Sep 24, 2018 4:06 pm
September 18th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
Games

Hey! So I'm a big fan of Runway. It's a lot of fun to see what people come up with for the different categories. But it can be hard to remember if I voted for an avatar already before or not. Would there be a way to upgrade Runway so that an avatar that has already been voted for won't appear again? Thanks!

The nature of Runway actually requires users to potentially vote for the same avatars more than once, because you're voting against another avatar and not grading them.


Lanzer
babyl10
Runway

So, how have free GCash entries been affected by the Runway Updates?
Are there any plans to bring them back in some way?


There was a bug with free GCash contest where free contests were given out at the beginning of the month regardless of status. That bug was fixed, and moving forward the rules is as follows:

If you have not entered a GCash contest for a week, you'll get a chance to enter the GCash contest for free.

That's it. There will be changes in the future where other activities such as joining gold/plat contests or voting in Runway will affect the speed of which free contests are granted.
 


Platonix

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Platonix

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PostPosted: Wed Oct 10, 2018 9:12 pm
October 9th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
Topic: Features: Runway
It was stated in the Staff Notice: Runway Broken Today that "No entry fees should be taken and no free GCash entry tokens were taken." But it seemed to only reference September 30th entries [for October 1st voting], what about people who submitted entries on the 29th [for September 30th voting] whose entries could not be voted on, were their fees/tokens returned/compensated?

The contests for 09/30 did not experience the same problems as the ones held at 10/01, if there are any errors we will definitely refund the entry fees.

Quote:
Features

The avatar arena seems to be broken once again (everyone is unable to submit due to "heavy traffic on the server" ). Any news on what's happened here?

We are facing a few server migration related issues with the arenas right now, hope to have it fixed very soon. We're 90% done with migrating the filesystems, but still have a lot of other work to do!


Lanzer
Estela von Drachenstein
Features

Will the Avatar Arenas be fixed in the future?


Should be very soon. Some of the migration work broke it but we're close to finishing that portion of the work, and arenas should work after that.
 
PostPosted: Mon Nov 12, 2018 10:51 pm
November 6th, 2018:

Lanzer
Canicuss
Runway

Is there an eta on Runway, it's been down for over a week and you have an entire community on the edge waiting for their fix to be back.


It was the first thing I tested, but didn't realized entering Runway was broken. I'll fix that tonight also. sweatdrop
 


Platonix

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Platonix

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PostPosted: Thu Dec 06, 2018 11:34 am
November 27th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features:

On a runway museum page, we see the avatar we entered at the top of the page. Is it possible to allow us to directly add to favorites that one instead of needing to find back where we are exactly in the pages? It would make it easier to keep favorites of past runway entries one did which they couldn't save yet or forgot to keep.

I'll add the runway favorite feature to the todo list!


Lanzer
Ren Orenji Doragon
Features

The whitelisted hosts for the Art Arena is ridiculously outdated. emo I'd love to throw up some art I've done, but it's pretty difficult when deviantART has their direct image links pointing to deviantart.net. (instead of the whitelisted deviantart.com) razz Can this get updated, or is this planned to be a part of the native image hosting I see Lanzer talking about? User Image - Blocked by "Display Image" Settings. Click to show.


Yeah we will add image hosting next month. Meanwhile I'll expand the whitelist when I get a chance.
 
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