Uncle Kenny
(?)Community Member
Scurvy Pirate
Offline
- Posted: Sat, 09 Feb 2013 10:31:49 +0000
If you run into any problems during the event, please report them here so I can keep them organized and handle them as soon as I'm able.
Thanks!
Kenny
Status
Most issues fixed?
Fixed Issues
Known Issues
Thanks!
Kenny
Status
Most issues fixed?
Fixed Issues
- Achievement for receiving all 34 candy hearts not granting - FIXED! These should start triggering now so be sure to visit the event page and wait for yours to come up.
Can't see which hearts I need - I've added a checklist on the main event landing page so you can see which hearts you've already received and which you still need to get. Just hover your cursor over the (?) in the "Hearts Received" area and you should see it pop up.
Fixed the issues in forums where going to a new page wouldn't let you send Valentines without refreshing. You should be able to send from any page now.
Fixed the issue where special characters in usernames caused the Valentine sending to fail in forums. You should be able to send users a Valentine by clicking the button under their avatar now.
IE issues with sending Valentines in the forums should now be fixed! You can thank edy for the fix as he was the one who managed to track it down and get it fixed!
NEW! Fixed the issue where the landing page said you had collected all the chocolates even though you actually hadn't
NEW! Fixed issue where receiving a Valentine where the sender didn't select an NPC (resulting a random NPC being chosen) wasn't crediting the received hearts lists correctly
Known Issues
- NEW! When I try to access http://www.go-gaia.com I get an error that no data was sent from the server. This may be a result of your browser's security settings, restrictions from a network administrator, or possibly even your ISP. If you run into this error and cannot resolve it, you can try going to http://www.gaiaonline.com/pastglory . The Go-Gaia page is just a frame that points to the Gaiaonline page so you should be able to access it at the very least.
Clicking the header to go to www.go-gaia.com asks me to log in - You need to allow third party cookies in your browser's security settings or approve go-gaia.com in any browser add-ons like NoScript in order to access the page
I haven't received my achievement yet, where is it?! - It's coming, just slowly. Achievements get queued up to be granted out during events and sometimes they get a bit backed up due to the number being given. Just have patience and keep visiting the event landing page until it shows up. Both achievements for the Valentine's event should be working now.
Trying to send valentines gives me an error message - This could be due to a number of reasons but these are the most common you're likely running into: Sending too quickly, Trying to send to someone on your ignore list/vice versa, Trying to send to someone who doesn't exist, Trying to send to someone who hasn't registered their account
Grants give me a "Validation" error - This is because all the linked item grants are protected by security tokens so you can't share the link with others. To get the grant you need to go to the page where the grant is using your own account and click the link yourself
