Ask the Staff - 21 September 2021 - CLOSED

[[NPC] Gaia Staff]

Welcome Back!

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Games

Will zOMG hold the ghost event this halloween?? Please make it happen if you can!! thanks a ton

Yes the ghost event will be back this year.

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Shops/Games

Hello!
I'm curious what's going to happen to Logan's Exchange once the new version of fishing is out. Will Logan also get an update?

We're trying to have the exchange happen within the new Towns itself, so changes to Logan's Exchange is not guaranteed at the moment.

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Features

It seems that the server times are messed up. I posted a thread at 6:24am, Got no posts even tho its CB so I went to bump it at 6:49am, then again at 7:00am however the timestamps for the 7am posts say 6:55am instead. Then a friend posted at 7:01am and i replied to them but the timestamp on that post 6:59am when it was actually 7:04am.
I posted again while typing out this post and it was 720am by my laptop clock and phone but timestamp says 7:16am

Also posting this at 7:22am, Timestamp says 7:18am xD

Currently all of Gaia's servers sync their clocks with one of many time sync servers in the world, and that time should closely match any devices who also have their clocks synced with a time sync server. We will check on some of the newly deployed servers to make sure the timing is correct on them.

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Marketplace Auction

Hello, recently auction times have been getting funky and resetting to 5 minutes when you were bid against then ending once the auction says 4 minutes left. Could you please check on this bug.

Additionally, I had won two auctions this past week and neither of them granted my items. I reached out to both sellers but one has not seen my message yet and the other says the item is not in their inventory and they dont know how to help me. How can I recover the items that were not received even though I was highest bidder.

Sorry the marketplace had been acting up again. We are currently doing another upgrade on some of the backend servers and it might had been causing new issues. We will start debugging the issue right away.

[[NPC] Gaia Staff]

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[[NPC] Gaia Staff]

Questions should follow the following format...

[b]Question Category[/b]
Question

The categories are:

• Art
• Items
• Features
• Games
• Shops
• Events
• Manga
  

[Dankin]

Items

A couple of weeks ago the event generator "RPGeez!" was re-released in the cash shop as per a suggestion I made. Thank you so much, guys! heart

(I was able to get "Mini Boss Carl" after a bajillion tries! sweatdrop )

What are the chances of us seeing a re-release of "Now Logging On" in the cash shop?

I wanna get me the top item from that rig so bad! dramallama

[A Fart in the Wind]

Any update on this? emotion_kirakira Thank you!

Also, my sweet kitty is joining me for today's ATS!

Lanzer

A Fart in the Wind

Features/Alchemy

Lanzer

A Fart in the Wind

Can you please add Fish Drop Lite and Enki’s Catch to Ye Olde Trove of Forgotten Things?

These are the only source of many alchemy components which are either extremely inflated or completely unavailable due to Aquariums and Booty Grab being dead. Please make them a relatively common drop, since they are still chance items and would still take a lot of them to get what one needs. 3nodding

We can look into this, I'll ask the art team first.

Also while you're at it, could you please add Alchemist's Case to the old trove of forgotten things? There aren't nearly enough of those formulas (or the actual cases) in circulation.

Sorry I'm still waiting on the art team for this. Will add Alchemist's Case to your request also.

[Hydro]

Items

Custom Queue Email Inquiry

Regarding a 08/2017 submission.

According to the Custom QueueDates, Mystery Mood is at 02/16/18 for acceptance, which is a new acceptance as of Sept 15th.


My last received email was 4/2/2021 for needing changes, and I have responded three times since to no reply.

Can I please get some clarity? This is the second acceptance that has moved past my submission date.

[Lanzer]

Dankin

Items

A couple of weeks ago the event generator "RPGeez!" was re-released in the cash shop as per a suggestion I made. Thank you so much, guys! heart

(I was able to get "Mini Boss Carl" after a bajillion tries! sweatdrop )

What are the chances of us seeing a re-release of "Now Logging On" in the cash shop?

I wanna get me the top item from that rig so bad! dramallama

I'll pass your request to the art team

[Bun]

Items/Tickets

Thank you for doing more acceptances on the flair tickets.
Any chance we'll get another release wave soon? Been a couple months now.

[A Fart in the Wind]

Gaia Rewards/Items

Just another gentle request to rerelease Blooming Flower Guardian in the star rewards pretty please? emotion_kirakira

[Bun]

Items/Cash shop bug

You guys just released a bundle for 900gc..And some people, myself included, bought it but the price is now 1500gc..
Are we going to have to have our items returned? sweatdrop
Little worried about trading passes being disabled and what not..

[Dankin]

Lanzer

Dankin

Items

A couple of weeks ago the event generator "RPGeez!" was re-released in the cash shop as per a suggestion I made. Thank you so much, guys! heart

(I was able to get "Mini Boss Carl" after a bajillion tries! sweatdrop )

What are the chances of us seeing a re-release of "Now Logging On" in the cash shop?

I wanna get me the top item from that rig so bad! dramallama

I'll pass your request to the art team

Thanks Lanzer.

The cheque is in the mail. mrgreen

[Tyler558]

[Misc - Currency]

Heya, was gonna ask if it were to be possible if Platinum, once it's gonna be by itself, meaning no more gold, would be rename back to gold? Would that be a thing since it's an entirely new system anyways?

[Avzel]

Events

I made the request to [NPC] Marvin, but would like to amplify here: May the following Lite Drop Fish alchemy components also appear in the Summer Solstice dungeons?

Ashes
Burnt Filament
Chalk
Chiffon
Cutin

Eggshell
Fabric Swatches
Gum Rubber
Harmless Spores
Irradiated Stone
Magnetic Chip
Microchip

Superduperglue
Toggle
Weak Acid

[Queen Long Money]

▉ ▉ ▉ ▉ ▉ ▉ ▉ ▉ ▉ ▉ ♛ Queen's ✘ don't chase. ✪

CASH SHOPS

Will the cash shop offer smaller denominations of Gaia cash cards than 2500? Or have you done away with those?

► That's how your Crown Falls off! ♛▉ ▉ ▉ ▉ ▉ ▉ ▉ ▉ ▉ ▉

[A Smile in the Dark]

Misc

Any way you can make is so the Quote feature only works for staff during AtS from now on? It's kind of tiring getting a response from someone other than staff.