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Hello! I thought it would be helpful to have a place for people to submit their queries in advance for the next Ask the Staff event. Feel free to post your questions here, questions answered will go in OP of the next event. For those of you who's questions did not get answered, you may post your question here.



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Questions should follow the following format...


[b]Question Category[/b]

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The categories are:

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Features

It's impossible to login (with the right password) from the main page. It's only possible to login from the second login page. Many other Gaians (https://www.gaiaonline.com/forum/t.107929434/) have said this for many days. Do you have an estimate for when you will be able to fix this problem?

Eloquent Informer

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See all of the answers Gaia Staff have given in Ask the Staff!
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ahora con traducciones / maintenant avec traductions / ora con traduzioni

Vanquished Prophet

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How come wooden trunks and golden trunks ( present boxes) give out the same loot they did 5 years ago?

Green Smoker

[b]Features [/b]

When will you fix the propblem where when you chage your pass or username, that you can't log in, because it says wrong pass or user?
I know you don't feel like answereing many question these days,but this misght be who many got their account blocked or locked.
Why is the prizes in aquarium still in gold?
Features/Avatars:
can we get rugs and chairs now usable only in the houses for use with avatars? We really need something like those that we can equip,. The only ones we can use are big and clunky. Please consider this. Thanks in advance

Kindly Citizen

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SHOPS

Hello, I know Princess Arcee posted in the last AtS about having a user-submitted avatar item contest such as CrosStitch's competitions and I know there's a lot to do around the legal position of that but I'd just like to say that this is definitely something I'm interested. If you cannot make 'sales' from user created content, would it be possible to put them in the Golden Catch or a RIG you can get from Loyal's Bizarre?

I think a competition would be great right now due to the amount of spare time people have in quarantine and that it could really help the community as not everyone has hundreds of dollars to buy tickets with.

Kindly Citizen

13,450 Points
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EVENTS- Sales

Every year Gaia has a summer sales event; I was wondering if this year would continue that tradition or if it would be postponed/cancelled due to COVID19. I understand that some people may be financially struggling at this time but others are not and Gaia, as a business, still needs to make money to continue functioning.

Lonely Lunatic

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Items
I love the Pride flag items available in Barton Boutique but is there a chance we could get ones featuring the lesbian community flag?
Features

Currently, only some mainstream e-mail providers like Gmail works with Gaia accounts. So only some people are able to make a Gaia account. Do you have an estimate for when any valid e-mail address will work with Gaia accounts, both for registering (and confirming) new and old accounts, and for e-mail address change in the account settings?

Vanquished Prophet

17,950 Points
  • Team Bunny 250
  • Alchemy Level 8 100
  • Fusion Novice 50
How come it's near impossible to cancel an outfit sale?

Unstoppable Believer

15,400 Points
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Features

ABC Auto Arranger For The Inventory Please (Value Too)

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