What's the usual amount of time for a mod to respond to a ticket you filed? 'Because I know, when you first file it, it says you should get a reply in about 7 days. But, after that the replies take longer.
Like, for instance, I'm going on 6 months without my account, most of which were spent waiting on a reply. I'm still waiting on a reply, since my last one was 17 days ago.
But anyways, is there ever someone you can talk to, so you're account isn't being forgotten about for months? And if not, what's the process you should take to make sure your tickets being looked into?