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So my Alienware 15 R3 had another issue where the speakers would pop before and after audio, even with headphones in the laptop speakers would still pop. It was hard to find an answer online and I tried updating the audio drivers from the Dell website but this still didn't work after shutting down and turning it on again. I ended up having to go to the Realtek site downloading the latest drivers from there and this has worked for me. I hope this helps if you have this issue. biggrin