Customers give dismal scores to TV providers - May. 20, 2014 ';
for (i = 0; i 4)
afterParagraphFour = true;
currentParagraph = storytext.childNodes;
heights += currentParagraph.clientHeight;
if (heights >= limit && insertAfterThisParagraphIndex === -1)
insertAfterThisParagraphIndex = SMARTASSET.setDivIndex(i);
console.log("insert after paragraph number " + i);
console.log("HEIGHTS = " + heights);
console.log("LIMIT = " + limit);
/* div with id="ie_column" */
else if (storytext.childNodes.nodeName.toLowerCase() === 'div' &&
storytext.childNodes.id !== "undefined" &&
storytext.childNodes.id ==="ie_column" wink
heights = 0;
limit = 80;
insertAfterThisParagraphIndex = -1
/* embeds from twitter, facebook, youtube */
else if (storytext.childNodes.nodeName.toLowerCase() === 'div' &&
storytext.childNodes.classList.contains('embed'))
heights = 0;
limit = 80;
insertAfterThisParagraphIndex = -1
/* cnn video player */
else if (storytext.childNodes.nodeName.toLowerCase() === 'div' &&
storytext.childNodes.classList.contains('cnnplayer'))
heights = 0;
limit = 80;
insertAfterThisParagraphIndex = -1
/* images */
else if (storytext.childNodes.nodeName.toLowerCase() === 'img')
heights = 0;
limit = 80;
/* images stored in figure tags */
else if (storytext.childNodes.nodeName.toLowerCase() === 'figure')
heights = 0;
limit = 80;
if (heights >= 875 && afterParagraphFour)
storytext.childNodes[insertAfterThisParagraphIndex].insertAdjacentHTML('afterend', smartAssetDiv);
smartasset = document.getElementById('smartasset-article');
smartasset.style.float = 'left'; // allows module to have text float to right
smartasset.style.marginRight ='20px';
smartasset.style.marginBottom ='25px';
SMARTASSET.setSmartAssetScript = function() [];
SA.push(
embedUrl: "https://smartasset.com",
container: "#smartasset-article",
version: 1.1,
data:
key: "bdknf2rinbhwvdksm6zbmhf3twrv4oih"
/* key: "CNNe038d38a57032085441e7fe7010b0" */
);
console.log('finished in setSmartAssetScript push() call');
var smscript = document.createElement("script" wink ;
smscript.type = "text/javascript";
smscript.async = true;
smscript.src = ("https:" == document.location.protocol ? "https://" : "http://" wink + "smartasset.com/embed.js";
var s = document.getElementsByTagName("script" wink [0];
s.parentNode.insertBefore(smscript, s);
console.log("finished entire function of setSmartAssetFunction()" wink ;
;
SMARTASSET.setSmartAssetDiv();
SMARTASSET.setSmartAssetScript();
Of the eight providers studied, the worst performer is Time Warner Cable, the cable company that's merging with Comcast. The second worst is Comcast. They were in the same order last year -- but this year, their scores are weaker.
Time Warner Cable has a score of 56 and Comcast has a score of 60. The industry average is 65.
The data was released in a report Tuesday, two days after AT&T announced a plan to acquire the biggest satellite provider in the country, DirecTV.
Satellite companies such as DirecTV and fiber-optic TV services such as AT&T's U-verse tend to rate higher in customer satisfaction surveys than traditional cable companies like Comcast. The new rankings place DirecTV at the very top of the industry, with a score of 72, tied with AT&T U-verse. But both providers slipped -- DirecTV is down 4 points from 2013, and AT&T is down 3.
Generally speaking, subscription TV is "among the least satisfying industries measured in the American Customer Satisfaction Index," the ACSI report states. "Only Internet service, which is provided by many of the same companies, scores lower."
(Netflix, on the other hand, http://money.cnn.com/2014/02/19/technology/netflix-satisfaction/
tacitbeach1858 Community Member 
|
|
