Followings are the initiatives/ accomplishments of Railways in the last one year:-
PASSENGER AMENITIES & SERVICES
1. All Indian helpline no. 138 started for passengers to register complaints etc.
2. All India Security helpline 182 established to help report any unsavory events.
3. A ‘Customer Grievance Web Portal and Mobile Application’ (Android/Windows based cellular app) established.
4. The scheme of paper less unreserved ticketing using Mobile phone began. The initial pilot -Tambaram Suburban Section of Chennai.
5. Next generation e ticketing system introduced increasing booking speed by around 4 times.
6. E- catering services introduced in 134 pairs of trains with a view to serve the passengers at their seat meal by putting order by means of SMS, a phone call or website.
7. The facility of SMS alarms started on educating the status of tickets that were reserved.
8. SMS alerts to give wake up calls introduced.
9. Yatri Ticket /Sewa Kendra (YTSK) Scheme established to permit private representatives to manage ticketing terminals for selling reserved along with unreserved tickets.
10.RO drinking water units commissioned at Dwarka, Gadag, HNZM, Katihar, Madurai and Tirupati Stations.
11. Passenger amenities were enhanced at 108 stations under the scheme of Adarsh Stations during 2014 15.
12.Indian Railways started six pilgrims particular tourist trains to cover Hindu Pilgrim centres, Jain Pilgrim centers and Sikh Pilgrim centres. Pilgrim that is more different centres being planned in subsequent phases.
13. As a way to enhance security measures selection taken to supply CCTV cameras on train coaches.
14. Cellular Program for protection of women launched in the primary period in Mumbai suburban trains.
15.Wifi services now made accessible on 9 stations. Include Bengaluru, Secunderabad, Varanasi, Agra, Mumbai CST, Howrah, Chennai and Ahmedabad. More stations in phases.
16.Indian Railways participating in the ‘Swachch Bharat Abhiyan’. Independent directorate for Housekeeping and Environment created. Incorporated policy for cleanliness is under formula.
17.More than 10159 bio-bathrooms are fitted till March 2015.
18.Added 83 amounts of trains have been covered under On Board Housekeeping Scheme taking total coverage to around 500 trains.
19.Mechanised laundries for supplying clean linen create at 6 new locations taking total to 33 laundries.
20.Dustbins to be provided in non AC coaches also.
21.First ‘Green’ DEMU train introduced on Northern Railway to run betwee4n Rewari-Rohtak section.
22.Disposable bags for garbage disposal have already been started as a pilot project in Mumbai-Amritsar Punjab mail.
23.NIFT, Delhi continues to be employed for designing of bedroll etc.
24.E ticketing portal site in Hindi is ready for launch.
25.Online booking of retiring rooms functional.
26.Directions have been issued to supply mobile charging facilities in all new general class trainers. Mobile charging facilities will probably be supplied in 3000 present coaches in 2015 16.
27.E-concierge services started in 22 railway stations.
28.On-Line booking of retiring rooms functional.
29.Instructions have already been issued to provide cellular charging facilities in most new general class trainers. Mobile billing facilities will be provided in 3000 existing coaches in 201516.
SYSTEM IMPROVEMENT
30.E-concierge services started in 22 railway stations.
31.Instructions issued for TTEs to help senior citizens/pregnant girls to get lower berths.
32.Directions have been issued for reserving central bay for girls & Senior citizens.
33.E-Samiksha started for on line tracking of implementation of railway Budget statements.
34.Instructions issued for arranging training of frontline staffs on soft skills.
35.E-demand system for booking freight demands on line.
36.Bid powers delegated to zonal railway level.
37.E-tendering and e auction introduced.
38.Railways singed MoU to set up its own Railway Design Centre in collaboration with National Institute of Design (NID).
39.Railway constituted Kayakalp Council under the chairmanship of Ratan Tata.
40.The procedure for setting in place a regulator continues to be commenced.
41.MoU signed for Railway Research Centre at Mumbai University.
42.Indian Railways to utilize Solar Energy. 30 KW Solar Plant was commissioned at roof top of Rail Bhawan at New Delhi. Katra Station now solar powered.
43.Life Insurance Corporation (LIC) to supply the greatest ever capital of Rs. 1.5 lakh crore to Indian Railways – a landmark accomplishment.
44.Three individual MOUs were signed together with the states of Orissa, Jharkand and Chhatisgarh for essential coal connectivity projects to improve transfer of coal.
INFRASTRUCTURE
45.In 2014 15, 1983 kilometers of railway lines are commissioned and 1375 km of railway electrification completed. This is the greatest ever performance of Indian Railways.
46.A new ‘Rail Neer’ plant for bundle drinking water set up at Ambernath (Mumbai).
47.Rail Wheel Plant, Bela commissioned and routine generation began.
48.Diesel loco factory at Varanasi being enlarged.
<img src="http://www.irctcpnr.in/images/addons/chromestatus.jpg" />
49.DEMU factory at Haldia was commissioned and Midlife Rehabilitation Workshop for coaches at Jhansi completed.
50.Indian Railways and Ministry of Water Resources to jointly work for creating logistics hubs with railroad connectivity on National Waterways.
51.The scheme of open bid on ‘as is where's’ foundation introduced for redevelopment of railway stations.
52.Understanding for World Bank loan of US $ 1100 million for Eastern Dedicated Freight Corridor (DFC) (Phase-2) signed.
53.Electrification contract for 945 kilometers of Western DFC granted.
54.100 % FDI permitted in identified regions of railway sector and sectoral guidelines on FDI formulated.
55.New directions happen to be issued on 10th April, 2015 to liberalize the private freight terminal policy.
56.Rail connectivity to Dighi Port approved through PPP.
NORTH EAST
57.The much awaited Lumding-Silchar Broad gauge section inaugurated giving seamless BG connectivity to Barak Valley of Assam with the rest of the country.
58.Meghalaya comes on the railroad map with all the flagging off the first ever train from Guwahati to Medipathar in Meghalaya by the Prime Minister.
59.The Prime Minister laid the foundation to get a new line to take rail connectivity to Mizoram’s capital Aizwal.
60.Director train connectivity started from Delhi to Itanagar, the capital of Arunachal Pradesh.
61.The first ever perishable freight center set up Adarsh Nagar station in Delhi to help farmers.
FISCAL ACHIEVEMENTS
62.During 201415, the Railways’ entire gains were Rs.157880.50 crore, showing an increase of 12.16 per cent over last year.
63.During 2014-15, Railways taken 1097.578 million tonnes of revenue earning freight, demonstrating an increase of 4.18 per cent over the last year.
64.Railways succeeded in reaching the 91.1% goal of operating ratio in 2014 15 which is an improvement over 93.6% attained in 2013 14.
HIGH SPEED TRAINS
65.Interim Report of feasibility study by Japan for Bullet Train on Mumbai-Ahemdabad corridor received. The final report expected in June. China to undertake feasibility study of introducing Bullet Train on New Delhi-Chennai corridor.
MISCELLANEOUS
66. Indian Railways lent helping hand throughout the Nepal earthquake tragedy by providing ‘Rail Neer’ bottles and by carrying Nepal evacuees. Likewise, Railways also helped during the J&K floods. In expanding help to the Indian nationals returning from Yemen also Railways were in the forefront.
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