When two companies http://alison.com/learn/accounting offer the same thing, the one with the best reputation tends to gain more customers. They trust your company when its reputation is good. This is a major reason why people would want to do business with you. To better your business reputation online, read the article below.
Before putting too much effort in reputation management online, check to see how much you need, if any. Search your business with Google and Bing. Do negative results come up? Do the websites and blogs your business runs only show up on a few hits or none at all? Answering yes to either question means that you have work cut out.
http://www.youtube.com/watch?v=xmij1LMI_eY
Check to see if your company is listed on Wikipedia. This http://myconsult.com.my is a very good thing for your reputation because Wikipedia entries consistently rank high in the search engines. If your company is not listed, it may be a good idea to find a journalistic writer who can create a Wikipedia entry without bias to write one. You shouldn't write it yourself as this would not present a neutral picture of your company.
Whether or not you are able to resolve an issue or conflict online, once a situation is over you should release it. Rather than mulling over problems, simply analyze them, learn from them and move on. This will help you build a strong online reputation as a person who is able to interact easily while staying focused on your goals.
Be willing to concede, in order to save face for your company. While the customer may not be right, the price of the order probably isn't worth the potential blow to the reputation of your business. Sometimes it's better just to give up a small profit and get someone's loyalty in return.
Do not forget to show appreciation to your customers for their business. Send them a card during the holidays. Your customers will like this bit of personal attention. This helps in developing your reputation as a customer-focused company. Your customers will have good reason to call you back when they need similar services again.
Having a good reputation as an employer is also good for your business. Your employees are often in the first line of contact with your customers. An employee with a positive attitude about his job shows through in the service that he offers to customers. Therefore, treat your employees well.
Keeping yourself cool when things are hard for you can help you keep a good reputation online. Become well versed in the art of stress management if you have to. Get regular exercise, or be a part of a team sport, so you have a wayto blow off steam and keep a cool head. Don't get into flame fights online. This could possibly scar your reputation.
It's a good thing to learn about reputation management if you're able to because it really helps if you have a professional reputation to uphold. These facts should have helped you to learn about this so you can do well with it. Just be sure you take your time and it should all turn out well for you.
hungryseries9655 Community Member 
|
|
