Problem with Gaia Cash

[A Seagull]

I just recently purchased Gaia Cash and it deducted the money from my card but when I return to my account there is no Gaia Cash. I don't understand.

[Dalia Royce]

Wait 24 hours to account for lag, then if the GC is still not there, you can file a Billing Inquiry.

To access the ticket system, there are two ways.
Bottom of the page:

and
From the Help in the drop down from your user name.