Introduction:
Has anyone taken a peek in the Apple App store to look at the GaiaOnline app recently? I have! As of today, 7/11/2014, the app is sitting at 1.5 stars. That is right, you read it: 1.5 stars! This rating comes from users of the app who apparently are so unhappy with it that they go and rate it. It is worth noting that this rating is a result of Version 1.72, which was released on October 24th 2013.
This means that the app has not been updated since Oct of LAST YEAR. and in that time people have been very unhappy with the app. In the post below I will make a list of complaints. If you have any to add, let me know!
GaiaOnline does have a thread dedicated to letting users report problems, but it seems like they go completely unnoticed! Admins do not respond to issues, and obviously they have not been fixed!
The android app ALSO needs to be fixed for many of the exact same reasons. It has a 3.0/5.0 star rating as of right now. It was updated in May of last year, and it's version is 1.29 (info provided by Panda Go Moo
GaiaOnline, I am sure if you actually fix the app you will find that many more people will use it!