Any one else having this strange problem with iPhone?

[Toki Bird]

I have a 5s and have had no problems since owning it (got it in October a few weeks after it came out)

Occasionally, when I have the sound ON, I'll receive a text and it will not play my text tone, and it will just barely vibrate & my screen won't turn on unless I press the home button. When I unlock it & get into the message, typing doesn't make the clicking noise.
I have to quit my messenger & turn the sound off then on for it to work again.

I'm not sure if this is a hardware malfunction with the 5s, or an issue with the iOS (it's on the most recent update).
Anyone else experiencing this?

**also any comments that aren't helpful or about how "bad" Apple is will be reported. Thanks.

[L33t Mule Pants]

Is the physical mute switch being flipped accidentally? Do you have "Do Not Disturb" enabled?

[Toki Bird]

L33t Mule Pants

Is the physical mute switch being flipped accidentally? Do you have "Do Not Disturb" enabled?

That's what I thought was happening, because I had a different case that covered it. I thought the case was doing it, but when I removed it, the problem continued and no, it's not actually being flipped off.

That's not enabled either. Because I actually have to quit the messages to get it to turn off.

I've tried resetting it in any way short of a factory-reset.
It's not like it's a terrible problem, just annoying and puzzling xp

[L33t Mule Pants]

Toki Bird

L33t Mule Pants

Is the physical mute switch being flipped accidentally? Do you have "Do Not Disturb" enabled?

That's what I thought was happening, because I had a different case that covered it. I thought the case was doing it, but when I removed it, the problem continued and no, it's not actually being flipped off.

That's not enabled either. Because I actually have to quit the messages to get it to turn off.

I've tried resetting it in any way short of a factory-reset.
It's not like it's a terrible problem, just annoying and puzzling xp

Is it a custom ringtone? Have you tried looking at your notification settings?

[Toki Bird]

L33t Mule Pants

Toki Bird

L33t Mule Pants

Is the physical mute switch being flipped accidentally? Do you have "Do Not Disturb" enabled?

That's what I thought was happening, because I had a different case that covered it. I thought the case was doing it, but when I removed it, the problem continued and no, it's not actually being flipped off.

That's not enabled either. Because I actually have to quit the messages to get it to turn off.

I've tried resetting it in any way short of a factory-reset.
It's not like it's a terrible problem, just annoying and puzzling xp

Is it a custom ringtone? Have you tried looking at your notification settings?

It started when I had a custom ring tone, so I thought it was that and changed it to a default one, no avail. I also thought maybe my custom vibe setting was doing that, so I changed it to a default one, still nothing,
I have looked and nothing is out of the ordinary, I set everything back to the original settings.

When it does it, and I get a message... It's weird it's like it has problems vibrating.