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So I paid the gold, and well... it didn't expand? Can somebody help me?
baneofruin
So I paid the gold, and well... it didn't expand? Can somebody help me?


Hi there,

Your next step would be to click here to contact the Summer Springs Customer Support Team.. They should be able to help you directly with your issues.

Please make sure to include when this happened (Date and Time) to expedite the resolution of your issue.

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Invisible Lunatic

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I'm having the same issue. I purchased extra land with cash, but I didn't get the land so I thought maybe I was going crazy and didn't actually purchase anything. So I waited until I had enough cash again and purchased another. I KNOW I purchased it that time because I was actually paying attention and made sure it had indeed taken the amount of cash, but did not receive my extra land once again. Guess I'll contact the support team.

Generous Giver

setsuru
I'm having the same issue. I purchased extra land with cash, but I didn't get the land so I thought maybe I was going crazy and didn't actually purchase anything. So I waited until I had enough cash again and purchased another. I KNOW I purchased it that time because I was actually paying attention and made sure it had indeed taken the amount of cash, but did not receive my extra land once again. Guess I'll contact the support team.
I did the same thing, I bought land with cash and I didn't get it.

Invisible Lunatic

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totalanimefancaseclosed
setsuru
I'm having the same issue. I purchased extra land with cash, but I didn't get the land so I thought maybe I was going crazy and didn't actually purchase anything. So I waited until I had enough cash again and purchased another. I KNOW I purchased it that time because I was actually paying attention and made sure it had indeed taken the amount of cash, but did not receive my extra land once again. Guess I'll contact the support team.
I did the same thing, I bought land with cash and I didn't get it.


I e-mailed the support team. Turns out I did actually get it and was just totally blind. I was expecting to see like an extra block added onto one of the sides of my town or something so I didn't realize that the extra rows had just been added around the entirety of my town... :/

Generous Giver

setsuru
totalanimefancaseclosed
setsuru
I'm having the same issue. I purchased extra land with cash, but I didn't get the land so I thought maybe I was going crazy and didn't actually purchase anything. So I waited until I had enough cash again and purchased another. I KNOW I purchased it that time because I was actually paying attention and made sure it had indeed taken the amount of cash, but did not receive my extra land once again. Guess I'll contact the support team.
I did the same thing, I bought land with cash and I didn't get it.


I e-mailed the support team. Turns out I did actually get it and was just totally blind. I was expecting to see like an extra block added onto one of the sides of my town or something so I didn't realize that the extra rows had just been added around the entirety of my town... :/
Could I see a screenshot? ^^;

Invisible Lunatic

17,900 Points
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totalanimefancaseclosed
setsuru
totalanimefancaseclosed
setsuru
I'm having the same issue. I purchased extra land with cash, but I didn't get the land so I thought maybe I was going crazy and didn't actually purchase anything. So I waited until I had enough cash again and purchased another. I KNOW I purchased it that time because I was actually paying attention and made sure it had indeed taken the amount of cash, but did not receive my extra land once again. Guess I'll contact the support team.
I did the same thing, I bought land with cash and I didn't get it.


I e-mailed the support team. Turns out I did actually get it and was just totally blind. I was expecting to see like an extra block added onto one of the sides of my town or something so I didn't realize that the extra rows had just been added around the entirety of my town... :/
Could I see a screenshot? ^^;


It was just so subtle I didn't even notice it at first. But it did make it larger.
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Generous Giver

setsuru
totalanimefancaseclosed
setsuru
totalanimefancaseclosed
setsuru
I'm having the same issue. I purchased extra land with cash, but I didn't get the land so I thought maybe I was going crazy and didn't actually purchase anything. So I waited until I had enough cash again and purchased another. I KNOW I purchased it that time because I was actually paying attention and made sure it had indeed taken the amount of cash, but did not receive my extra land once again. Guess I'll contact the support team.
I did the same thing, I bought land with cash and I didn't get it.


I e-mailed the support team. Turns out I did actually get it and was just totally blind. I was expecting to see like an extra block added onto one of the sides of my town or something so I didn't realize that the extra rows had just been added around the entirety of my town... :/
Could I see a screenshot? ^^;


It was just so subtle I didn't even notice it at first. But it did make it larger.
User Image
Now I see, thank you

Invisible Lunatic

17,900 Points
  • Member 100
  • Treasure Hunter 100
  • Gaian 50
totalanimefancaseclosed
setsuru
totalanimefancaseclosed
setsuru
totalanimefancaseclosed
setsuru
I'm having the same issue. I purchased extra land with cash, but I didn't get the land so I thought maybe I was going crazy and didn't actually purchase anything. So I waited until I had enough cash again and purchased another. I KNOW I purchased it that time because I was actually paying attention and made sure it had indeed taken the amount of cash, but did not receive my extra land once again. Guess I'll contact the support team.
I did the same thing, I bought land with cash and I didn't get it.


I e-mailed the support team. Turns out I did actually get it and was just totally blind. I was expecting to see like an extra block added onto one of the sides of my town or something so I didn't realize that the extra rows had just been added around the entirety of my town... :/
Could I see a screenshot? ^^;


It was just so subtle I didn't even notice it at first. But it did make it larger.
User Image
Now I see, thank you


Glad I could be of help! smile It's definitely hard to tell. Especially if that's not what you're expecting.

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