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At the <a href='https://www.airofficecounter.com/united-airlines-airport/united-airlines-istanbul-new-airport-terminal-ist/'>United Airlines IST Terminal</a> my mom had a fantastic experience. She went in to inquire about changing her flight and was welcomed by professional, courteous staff. They clearly explained her options and any associated costs. The terminal’s layout and easy navigation made her visit seamless. She appreciated their helpful attitude and quick service. It was a smooth and reassuring experience from start to finish.