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I guess this brought me back:
"Hello Gaian's! We have decided to disable the inactive account lockout system. This means that anyone who could not access the site due to their account exceeding 2 year inactivity threshold should now be able to do so. We apologize for any inconvenience this system has caused. If you had filed a ticket and were waiting for a response, consider this your answer.
Access granted!
All outstanding tickets regarding account access from this system will be closed out."
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