December 3rd

[NPC] Gaia Staff
User Image


Welcome Back!

Quote:
Shops
The 250,000 platinum mythrill coin still costs 3T (gold) but only sells for 2.5T (gold). Will that be fixed? will anyone who bought it be refunded?


The mythrill coin error should be fixed. We will run a script to refund the amount right after Christmas as we're right in the middle of working on the Christmas event.

Quote:
Question category: Games

I really love runway but I've noticed that some avatars appear in voting much more often than others and some avatars almost never show up in the voting when I am voting, this inconsistency makes me hesitant to want to enter as the scoring can't possibly be fair this way; is there a plan to fix this issue and when can we expect to see improvement?


Runway actually does not have any algorithms to favor one avatar over another. We used to pull in a group of avatars to present randomly, but that had changed a long time ago and all entries you see are pulled completely random from the server.

Quote:
Features: Closet/Outfit space

As far back as an AtS in July, Lanzer said that increasing Outfit/Closet Space in Dress Up from the current max was going to happen soon.


We have another team that wrapped the whole thing into a project of its own along with features that let you post as different avatars. Hopefully we'll have everything released shortly.

Quote:
Question Category : Features? (Alchemy)

Question : When will the bug for car component as ingredient will be fixed? For me personally is the Formula 8 : Forteanagoria. I have all ingredient including the UFO but due to its being disabled in the shops thus it wont show up in alchemy as an ingredient. Please answer this question.


We just fixed the error, please try again when you get a chance.


Jak Bauer
Lewdia Quimbly
Jak Bauer
Lewdia Quimbly
Features

A buttload of users returned to the site thanks to Redbard's youtube video.

This aint a bad thing except ive spent the whole time posting in threads telling people "No dont post yhis, you'll get banned. Gaia has changed"

Is the mod team gonna do anything about the extensive gap in rules these returning users dont know about?


Hi there,

What gap are you referring to?
Things that used to result in warning or no action taken now result in bans.

The most notable being trolling, namedropping, insults, and the selling of "signs".

Users from 3-5 years ago dont know these changes in policy.


We have been updating the forum rules and stickies which hopefully will help returning users.
Jak Bauer
Lewdia Quimbly
Ty, hopefully they'll have enuff wherewithal to read them before posting.

If at all possible, please be leniant and hand out more warnings.
I dont think anyone is specifically coming back to gaia just to get their account banned.


There are only a few things that end up having a ban on the first occurrence, and those things are truly things you do not want on Gaia.

Depending on the violation people can merely get education (likely in a returning user), or a warning. And unless it's one of those above mentioned really bad violations one warning doesn't typically lead to a ban, unless it's over a pattern of violations (i.e.: You troll across multiple accounts, with multiple warnings).


Riyokuma
The Golden Boleyn
Project Tickets:

I hope we get to see the Winter Tie Dye list soon πŸ’•πŸ’•πŸ’•
I would die if just normal Offchrome was on there this year πŸ‘ŒπŸΌπŸ‘ŒπŸΌπŸ‘ŒπŸΌ
It's in the works and should be released soon! ninja


Lanzer
Best Fiend
Features? Bugs?

Can we get a better idea of what's going on with all the email troubles? For the longest time people without a Gmail account weren't getting emails from Gaia at all, an now the problems are extending to Project Custom too. I've also seen many more people recently complaining about not getting password reset emails at all no matter how many times they try.


We were having trouble with our email server where gaiaonline.com email had been falling into people's spam folder. We are actively working on the issue though unfortunately we can't fix this immediately. The issue will be fixed ASAP. Speaking of which, we will make a site notice as it's taking longer to fix than we thought.


Riyokuma
Nimty
Riyokuma
Nimty
tickets ?

with the need to use riko as a fill in for emails will the NPC's pm outbox still clear after two weeks?

idk if that question makes full sense so -
if a pm doesnt get opened for 2 weeks it gets deleted (to my knowledge & experience) so im wondering if npc pms have their own special rules! (i hope they do QQ)
Riko is (fingers crossed) a temporary fix. We will only be using it in the limited context we posted in the Staff Alert, so I hope this means we'll not run into any issues! I can say Riko's PMs will be checked every day or two (since I'll be the one doing it), and if Riko doesn't get replies I will be re-sending when emails are back up!
i meant moreso for the people who arent online 24/7 unlike me but i hope you guys can get things figured out sad this seems like so much extra work and its rippp
Ah I see, I misunderstood! We always re-send stuff after awhile without a response, so we'll carry that on to PMs as needed too!


Lanzer
EternalAnge
Shops

When will the Gold Shops get a new update involving Christmas items? And all I see in the Faktori are the lights. What happened to the trees, ornaments and decorations?


There should be a good number of Christmas items available, let me check with the art team.


Yuroppa
KillerCaitie
Items

In case poor Cas's question gets responded to with a no, when will more Ruby Tickets be added to the site? It has been well over a year since any were even released in a RIG. sweatdrop
I don't foresee releasing Ruby Tickets anytime in the near future. They are one of the most resource intense tickets and we just can't handle taking more of them at this time.


Yuroppa
bug toots
Recolor/Custom Tickets
Would y’all consider ever bringing back mini rainbow tickets?
There are no plans to bring it back currently.


Lanzer
Purrstel
Features

Is there anyway to get an email system (Or PM system) in place to remind you your Angel sub is about to renew? I forgot I didn't cancel mine and it renewed and I was like oh ya I forgot I was subbed ahh..
Just a day before like "Hey letting you know your Angel sub is about to renew" kind of thing would be amazing!


A PM is sent out everytime a subscription is successfully renewed. We can look into sending an email a day ahead of time.


Lanzer
Castiel Lover
Lanzer
Castiel Lover
Features

Lanzer, have you had the chance to look into the very very very old inventory organizer's issue with not showing item pictures that are newer than a couple years ago?


I haven't yet, please provide me with any items that is not working for you.


It's EVERY item created after sometime around april 2018.


Sorry let me be more specific. Please provide an item name or item id, then I wouldn't need to start with start by looking through past item schedules, filter by item type, etc. The faster I can troubleshoot, the faster I can fix a bug. Thanks.


Lanzer
basselope7
Items

I believe it was last year (could be longer ago) that some of us, myself included, expressed an interest in having the various Christmas present items put back in stock permanently in The Faktori, and we were told that is a possibility.

Any update on this?


We just added all the Christmas themed items back into the store, it should show up shortly. 3nodding


Yuroppa
Nimty
tickets

would there ever be a possibility of releasing a ticket that would allow users to separate existing accessories from items? User Image - Blocked by "Display Image" Settings. Click to show. like a step above an accessory license but way less than a complete custom ticket
I love this idea, and it's something we tossed around a while ago, but currently it's not very likely. Separating parts off of a pose would require a lot of new data entry that recolorists aren't necessarily trained to do. And unfortunately we don't have enough members on Project Custom to take on new tickets.


Lanzer
chollaflower
Games
There are some of us here who just love the Fishing docks above all else. Considering the Flashpocalypse at the end of next year, has there been an update on when Fishing might be changed over to an HTML 5 edition?


We're working with a few contractors to convert the game to HTML5. Hope to have it ready sooner than later, but finishing is one of those games that are high on our radar.


Lanzer
Nash-eoke_ the patcher
Can the Timer for Booty Grab be fixed ?

=^~^=

It's been down for quite some weeks now !

Regds & Peace

Nash


Are you referring to the timer that a Gaian build to display glow times? Please provide as much detail as you can in a bug report, that will greatly increase the chance of an issue being fixed. Thank you.

I know that the link for the timer service recently stopped working. We can potentially build a similar tool, but it won't be done until after the Christmas event as we're completely focused on it at the moment.


Lanzer
CptDeadCraft
User Ad Campaigning for Gaiaonline

Gaia used to have a system in place for users who would make banners or purchase ad space in different places such as, going to local libraries or school computer labs and leaving gaia on the front page, etc.
Then they would post what they did here with pictures or videos. I think the users who did got rewarded with silly items like picket signs, etc.

I don't remember the name of it, but would you think about promoting this type of thing again?


I don't remember such a feature, but if I see it I'm sure I'll be reminded. I'll need to do some research and jog my memory to get back to you on this one.


Lanzer
KagaKeiichi
Will there be xmas caroling and 12 days items this year? Is there a big xmas Event in the works? I really enjoyed the tree decorating in 2017: very original and relaxing.


The tree decorating mechanic was actually meant to be something we can bring back every year. Let me see about having that along with the new Christmas event. Don't think there's the same caroling mechanic for this year though.


Lanzer
Zemalia
Features

Thank you first of all for the beautiful Black Friday sale! So many nice items in lots of variety. Very well done and organized and I would love to see themed sales again around certain characters!

For the upcoming x-mas event, will there be any LK involvement? It would be great it we could have LK involved in events 2 times a year or so and I loved the last one.


Sorry we had a different idea going into the Christmas event so it won't be LK based. It is a pretty fun idea that has a lot of potential, and I can't wait to share more detail with you all.


Lanzer
LadyAssassin11
Games

Flash games are still inaccessible to me on 2 devices across 4 browsers with and without adblock. Flash is fully up to date. Is this a site-wide issue? If so, when can we expect to see this piece of the site functional again?
If it helps, chrome brower displays

Uh oh! Loos like Flash is not enabled on Google Chrome
Right click on the link below and copy this URL:
chrome://flags/#enable-ephemeral-flash-permission
Then paste this URL to the address bar and Disable Ephemeral Flash Permissions
This way Chrome will remember your settings.

Which is a non functional link to a defunct chrome experiment,
and flash, once force enabled (must be done every time) allows progression to a screen displaying :

ALERT
Server security error.
OK

which is the error encountered on all other browsers

Thank you for your time.
Devices used: 2017 dell laptop and 2018 hp desktop


I had been hearing about this issue but have not been able to replicate it in our office and in our homes. If it's okay I'd like to PM you later to do some troubleshooting on the issue. Hope to get to the bottom of this error.


Lanzer
Veerah
Marketplace listing expiration bug

Myself, and others, have items disappearing from our inventory when a listing expires. Any idea when this will be fixed? It makes me hesitant to list items.


If you have any specific items that disappeared, please provide with the item expiration date and the actual item itself (name or item id) and I can help look into it. Sorry for the trouble.


Lanzer
mayuralover
Marketplace

*waves again* A few weeks ago, I asked about adding a search engine to the store log of the Marketplace. I replied to Lanzer's last question, but ATS ran out of time for a response. I'm going to put my response again just in case! I hope this clarifies what I mean by the store log and where I would like to see an expanded search.

Quote:
I remember putting this on the to-do list, but please clarify on items previously listed and/or bought. Do you mean being able to search on items inside a store, and the same search would show items previously purchased from the same store besides current inventory? (I assume this is the shops and not marketplace, correct?)

>>I mean the vendlog in the Marketplace! I would like to be able to search within this log itself to find a particular item I have bought or listed.
User Image


Thank you for the additional info. I've updated the to-do list. It's definitely something we can add, though probably not until after the Christmas event.


Lanzer
Haji Demon
Question Category: Event-Bugs

I raised a question about the platinum grant in Fashion Frey just giving me 50 gold. Has there been an update on the situation? I am waiting to know if its safe to open them now without losing any money


Can you let me know when you opened the item? We had checked and verified that it was working properly. I can look at the log and see what might have happened.


Lanzer
ahh wahh
Features

Hi, there's an error when equipping outfits.
I clearly have the item, but it tells me that I don't.
Re-saving the outfit doesn't resolve it either sweatdrop
This is an example:


User Image


That's odd, I'll have a quick look and see what might be causing your issue.


Yuroppa
ElegantlyLuminous
Items

Since LK won't be a part of the Christmas event (which is fine, I get it), could we possibly see some re-releases of wintery kin, please? Like last year in Mecha Neko/Rococo. That was fun. Things like Pure Snow, Snuggie the Bear, Holly Beary, Snobun, Dasher, and Kakigori. emotion_bigheart
We can re-release kins! If you haven't already, you're always welcome to request kins in the re-release request threads!

However, you will likely seeing a new kin sometime this month πŸ‘€


Yuroppa
Orchid Dreams
Features - Flynn's

Thank you for releasing the cloaks somewhere besides Flynn's But that being said, will we still see some updates to Flynn's store? I and others enjoyed seeing items we couldn't get through traditional means or lack listings being released through there and trying for them.

Thank you again.
Yes! We have every intention of keeping Flynn's updated.