August 14th

[NPC] Gaia Staff
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Welcome Back!

Quote:
Features

When will the remove all comments feature be rolled out? It was mentioned a month or two ago that it would be an easy feature to add, but no word on a time.


Sorry, recent features and summer event had pushed some of our updates back. We will implement this feature soon.

Quote:
Games

I'm having problems with connecting to the fishing servers. Apparently, others are too and they're having to do weird fixes to get it to work. Sometimes it won't work at all despite doing random fixes. This isn't fair to those that want to fish for trophies but can't because of screwy servers. The fishing forum has some threads about it... Anyway, I know that flash games will be put to pasture Ole' Yeller style in 2020 but can you at least make it to where we can all connect to the dang servers until then, please?


This is a puzzling issue as it only happens for some users. We will start collecting more information from those who have problems and hopefully will find a solution this week or the next.

Quote:
Features: zomg
would you ever consider letting us donate orbs to dumpster dive? it seems i cant get rid of my extra orbs no matter what and i cant donate them. this would be appreciated by many user i believe please consider letting us donate orbs to dumpster dive , ty in advance


Dumpster dive is tied to checking if items are soul bound or not, we will need to see if we can make the exception without breaking the system. We will put that on the todo list.


Lanzer
2sammygate
Lanzer
2sammygate
games - kindred

for the past 3 weeks or so, kindred has been blackscreening for certain people on certain devices. what this means is the game does not load at all. screenshot of dolphin on my iPhone (though none of my many browsers work, not even trying through the reddit app)

when i saw kindred was in the app now, i immediately updated only to be crushed by another blackscreen.

a few other people have been having this problem. what could possibly cause the game to not load at all?


We will need to run some debug when the problem is occuring to find out what the cause would be. Please open your browser's console log (if on desktop) and see if there are any errors in the error log. Otherwise we will need to reproduce it on our end to fix the issue. I will talk to Lionheart about this and see if he has any other ideas.

it only happens on my phone, so i don't have a console (works on all browsers on my computer). >< check the threads in the games bugs and event forums about it!

maybe undo whatever change you made 3 weeks ago? it happened instantly after that.

EDIT: https://www.gaiaonline.com/forum/lake-kindred-miasmal-summer/lake-kindred-still-blackscreens-on-phone-both-browser-app/t.106732845_51/#51
see the thread linked here


Lionheart thinks he know what the issue might be and will be making some changes soon. Thank you!


it amy
MrTwinklehead
it amy
Leothalis the Sorcerer
Items

Ok, so we've seen the Cloaks of Invisibility released several times through Flynn's. Fine. But will we see (within the relatively near future, as what was somewhat alluded to in another topic) them released through OTHER avenues, so that more users have a chance at them?


Yes, it will eventually be released through other means, but for now Flynn is having fun traversing space and doing pirate-y things.

Would it be possible to maybe at least give people from other time zones a better chance at winning them by changing the time of day future auction(s) end? So far they have all ended at 2 AM my end (Sweden) and I'm sure there are other people who would want one where it's even later when they end.


The timing has been a bit over the place for the plunders. In this past month or so I thought that they've been pretty diverse in their end time (middle of the day, night and middle of the night (my time))—but we can look into diversifying the end time even further in the future.


it amy
Auriga La Shock
Events:
Given the shenanigans that's happening with the summer event and drop rates, can we get an extension for the event?


The event is going on until September 2nd, and there's still more to be discovered. Once the other phases are released, it won't make the past phases disappear, so there will still be opportunities to participate in this first phase etc.
Lanzer
We should have made it clear that phase 2 and 3 are released on week 2 and week 3 of the event, so the current bugs should have no effect on the speed of completion. Please keep your kins in your inventory and the achievement will be triggered when it's fixed.


Lanzer
ElegantlyLuminous
Events -- Lake Miasmal

I have a couple questions, but I'll post them separately. (The new kin are adorable, by the way. I love Terra.)

For two of the achievements, we need to have 4 or 8 kin. Do all of these kin need to be gotten in-game or can we get them through the marketplace, trades, and gifting and still have them count for the achievements?


It should work regardless of where the kin was acquired. ninja


it amy
Lanzer
Your Neglected Sex Toy
Summer Event Major Bug(s) Preventing Users From Progressing (IMPORTANT)

1. Hello. The new summer event seems super fun. However, no one is able to go past Phase 1 even if we have our checklists completed – the ‘Claim Rewards’ button simply doesn’t work. I created a topic about it yesterday and a lot of users reported the same issue. So basically, we’re stuck on Phase 1. Are you aware of the issue? Screenshot of what the users see:

User Image

2. Additionally, the two last achievements for defeating the boss display as claimable, but when users click on them, they are met with the following message: An error occurred while loading achvs

3. Moreover, a lot of users reported an issue related to the achievement for visiting Lake Kindred through the Go Gaia App, basically the site doesn't recognize that users visit LK through the app, therefore they cannot claim their achievement for that.

4. Also, the egg drops % seem to be abysmal, a lot of people report fighting the event kins for hours on end and they haven’t got a single egg drop yet (I’m one of them). Is the drop rate as intended? Is there any chance the drop rates could be raised?

I hope you'll be able to resolve the issue soon so we can all enjoy the event to the fullest, I know you're working hard on it!


The three bugs mentioned should be fixed later today. We made some changes and it broke a couple of things, sorry.

Phase 2 will open up next Monday, btw. We will add a note about that.

The drop rate will get better as we reach phase 3.

[bolds the last line in Lanzer's post]

Some clarification on this last line,
there will be more opportunities for obtaining these things during phase three.
As Phase Three will present a new option for getting said drops.


it amy
MrTwinklehead
Art

With the recent art related contest it clearly showed that there are A LOT of really talented artists on this site. I'm kind of curious to know if there could be an official art sharing thread where the art in that thread could have a chance of being featured on the front page? Could encourage more creation and could also maybe serve as a nice way to find artists.
Naturally, the art have to have some relation to Gaia Online and be within the site rules. If it would be implemented, it would also be nice if there was a "cool down" for each artist once they do get featured, because it would kinda suck if there was only a handful of artists being repeatedly featured if a lot of people do end up sharing their art in that thread.


I was trying to get a submission page up and running a while ago but there were a few things I needed to be changed (on the backend) before it could truly be published. I can try and look into it again soon.
Lanzer
Definitely. I'd love seeing more art from fellow Gaians. I'll look into setting up something ASAP.


Lanzer
Pianette
Hello staff!

Features - Runway
So the fix/patch that was pushed out last week to grant prizes and bring the museums up to date promptly broke again the next day D:

Just wondering if those can get fixed again ahh


Looks like the scheduled task isn't being run... gonk Will fix it right away!


Jak Bauer
Ochalissah
Game

I have sent you guys 2 messages about the zOMG rings. I trashed all mine forever ago due to not being able to play because I did not have a computer. I was wondering if you guys can spot me a new Guns Guns Guns ring so I can play zOMG again?

<3 Ochalissah


Hi there,

I will have to check into it, but unfortunately, if I remember correctly, when we unbound rings we did so saying that if you did ever get rid of them we would not be able to replace them for you. That was one of the conditions of un-soulbinding them.

If I find out otherwise I will make sure to let you know...


Yuroppa
MoonCherryDoll
Yuroppa
Auriga La Shock
Features: Achievements
Recently, we discovered that everyone who participated in the latest art contest received a special achievement that was never advertised. Will this achievement be obtainable in all future Gaia sponsored art contests?
The achievement was unique to this particular contest. Everyone who submitted a valid entry received it.
Future contests may have achievements of their own but it won't be this particular one.
Speaking of this ahievement and contest, when will winners be announced? I bet there's so many entries to see that it's a hard decision, but just in case there's a date I'd love to know it heart

Also, I saw the achievement on my list like two days ago, somehow my achievements don't pop up anymore so unless I check the page I don't know if I got any, but I'm happy to have my lil bell! Thank you!
If all goes according to plan, winners should be announced tomorrow! There were over 250 entries!! I was blown away by the amount of participation. It was so much fun!


Lanzer
ElegantlyLuminous
Events -- Lake Miasmal

Similarly, in order to meet the 4 or 8 criteria, do all 4 or 8 kin need to be in our inventory at the same time or can we sell/trade/gift them and still have them count towards our totals?


There might have been a bug, please wait for a little bit and try again tonight.

It should work as long as you have the kins when you start LK


Lanzer
Twisted Lady
Event

Has the event been fixed to count activity done in LK Lite yet? I earned two eggs from that version before noticing that nothing seemed to be counting from it, and I'd hate it if those hours of work turned out to be pointless.

Related, could we get an official stat on the drop rate for the event kins? It seems to be pretty terrible for everything I've seen, like not even a 1% chance.


As long as you have the kins in your inventory it will definitely count. We will have the achievements fixed shortly after ATS.


Lanzer
ElegantlyLuminous
Events -- Lake Miasmal

Is this going to be another Gaia Labs where the kin eggs are only available during the event or will the eggs still be available afterwards?


The event kins will be here to stay, as well as the new area


it amy
MoonCherryDoll
EVENT

Can we please get some further clarification on how the summer event works?

I saw some replies here about how "Drops will increase on Phase III" and "Phase II will be released monday".

We don't seem to have any of that info on the event page and many of us are confused as to why rewards for Phase I are not claimable, as well as how the system is atually going to work. Some of us are farming hoping to complete egg drop achievements but apparently it might not be worth it to farm now if we want eggs....some help figuring stuff out, please? sad

Mereover, thank you so so so so much for doing an LK event, even if there's bugs going on and stuff's a bit confusing right now, I'm really glad we're getting an event in LK! Thank you for all the hard work.


I can circle back with the event team after today to get them to write something up for y'all!


Lanzer
Pianette
Features - Catwalk! (And Runway too!)
So catwalk was pushed out recently, it looks kinda neat, maybe in its later stages I won't mind messing around with it o:

Currently it IS making me worried though. The voting pool for catwalk is pulling from all three current RUNWAY themes, which is leading to a whole other can of worms with abnormally high vote counts and random basically off-theme entries placing. Hmm.
I've spoilered a couple of extra issues with it in relation between the two since it's more supplemental and not really a question question.

But FOR the question question
Was Catwalk always intended to pull from Runway entries or is this just early day bugs?
I was under the impression these would be two separate features.

Supplemental in case catwalk pulling from runway was always the intended purpose
First off, SOMETHING, perhaps this is leading to botlike numbers. People that entered gold on 08 13 19 had over 3000 votes. It's been YEARS since we saw any numbers like that. It's actually been like A year since people broke like 400 :/

- The plat incentive, I get, like I understand why it's there. At some point, it switches to 50p per vote (whether on a newly voted entry or not) and uhhh stays there? For...ever? That's uh not great, in the grand scheme of things? This actually appears to be largely a visual glitch, but it also adds more random votes into the runway system.

- There's zero cooldown. On runway, you can vote on X and if you get X in your next pair, you have to wait like 30 seconds before you can vote on X again. I was actually super fortunate to get this situation today with minimal voting.
There was. No cooldown. No 30 seconds, just a second vote and boom 50p, next pair.
I've also seen someone mention that the captcha (that normally activates after 20 votes) is not affected by voting on the app, meaning endless voting whether you're subbed or not.

- Like the early days of runway, you can also uh vote for your own entry D: Which is. Hmm. We've recently seen an influx of cheating return, so I think making it easier for the most determined in anyway is not good.

- Voting ON runway entries through the catwalk app also grants the entries being voted on not just one vote. But... seemingly random numbers. In a small test, we saw "one" vote give 130 and another "single" vote give 250. Another one we saw over 1.5k D: This info has been compiled nicer here and extra info has been sent along to a staff member.

If catwalk and runway are going to stay connected then I feel like the above should be addressed. Personally I feel like they shouldn't? Let them stand on their own two feet and all that.
But! If it is just early day jitters! Great! I'm excited to see what catwalk will bring us. Standing alone though, it should perhaps bring a bit lower voting incentive and not allow people to vote for their own entry.
But as long as voting is separate from runway, I think both features will turn out just fine!

And! Thank you!


Runway entries show up when there isn't enough catwalk entries. Once more users submit through Catwalk, there will be no more Runway entries.

I do notice the unusually high numbers, I'll run through the voting log and reset the vote values and fix any bugs causing this. Thank you for the report!


Lanzer
Pianette
Features - Runway
This is the last thing I have queued up I promise ahh

Related to prizes not going out and runway currently in a STATE, would it be possible to suspend prizes for the time being until the voting issues are resolved?

It would be nice for the system to still address the missing prizes from the 6th to the 11th, but since then things have been a little... screwy (yesterday (13th) especially) because of the catwalk addition. Of course! In this time it would be nice if the big museum could continue to update c:


Yes we will fix the inaccurate points before giving out prizes for the last few days. Sorry for the nasty bugs


it amy
Mhmm Cheeseburger
Misc.

I have Myth coin from before gold turned into plat. I thought with the most recent update to them it would gain its plat value.. but it didn't.... Help? Without that value, it's useless....


All the old Mythrill coins that are pre-platinum era have been untouched, think of them as collector's items at this point. What I did was update the naming convention for all the relevant/existing coins so they say their platinum values.

If you did sell back an old coin that is in smaller gold amounts, it will contribute to your Platinum Balance, but likely in a small unnoticeable amount.


it amy
jenru
Items

will there be any more bundles for the current doll trunk?
just trying to decide if I should buy one of the other bundles or if there was another opportunity for a recolor. (i'm ok with either option, just helpful to know.)

The Finale Bundle was the last bundle for this doll trunk!


Yuroppa
Rysabi
Items

Can the pink/blue/brown giftbox rare event rig's get an item update? It has been a long time since they have gotten any attention.
I would loooove to update these as soon as we have the resources! I think it would be a really fun project.


Lanzer
Orchid Dreams
Features - Runway

In a previous AtS, long, long ago, someone asked about changing the runway rule that allows asking for votes in CB to no longer be allowed. A staff member said you would revisit the idea of removing the exemption of CB votes, but nothing has come from it, so can we now get a definite answer to that question? Can we change the rules to no longer allow begging for votes anywhere?


Sorry we couldn't find a good way to automatically enforce this rule. Unlike Avatar Arena, it was much harder to detect patterns where this is happening. For the time being, we can only have moderators remove Runway entries from reports of this happening.


Lanzer
emotioneater
game - zOMG quests?

When is the estimated time that missions will be fixed?


We can work on it next week, after the current event and mobile features are out. Sorry for the delay.


Jak Bauer
Pink Mouse Amelia
Features

Any headway in adding new moderators to the team? I know it was mentioned a few weeks ago that currently submitted apps would be checked over "soon".


Hi there,

I have been reviewing the new ones we received (if you still want to apply make sure to do so A.S.A.P.!)


it amy
Ebania
How often is the Usertalk email address checked? I sent a time-sensitive request for y'all to consider this morning and just wanted to touch base. Thank you! User Image


I got your PM and your email! Sorry for the silence these past couple days, we've just been wrapping up some stuff for event etc. But I can message you back later today!


Lanzer
Rysabi
features

A while back I was told that it would be possible to buy more slots with gold/plat for selling things in the marketplace. Are there any updates on that? Tons of us are dying for more slots to sell items.


Yes that is an upcoming project. More details will come soon.


Lanzer
RevvRaptor
Features

Can the "Is this your final answer?" portion of exchanging Bugs/etc. be removed for streamline purposes? It tends to drag, especially for exchanging Great Monarchs and the like.


I'll add that to the to-do list, have something like a "don't ask me again" checkbox.


it amy
bug toots
Features

Sorry for the multitude of questions.. last one sweatdrop

Is there any way we can get another Backer update in the Jumpstart Guild?
It's been a bit since we've received one.


I'm doing one later today, sorry for the delay.
I had a ~life event~ last week that left me scatterbrained, and I got back this week to just play catchup.