May 7th

[NPC] Gaia Staff
User Image


Welcome Back!

Quote:
Header Art

I like the new Barton Town Headers . Will there be more headers representing the other towns in the future , like Dref Dur ?


There might be new headers later, but for now we only updated Barton as we got a few projects to wrap up.

Quote:
GAMES

Why hasn't anything been done yet to fix the Aquariums fish inventory problem? We can't see fish in the inventory, only black boxes. Unable to see fish unless you drag them over into the aquarium. Also unable to equip aquarium decorations. It started around April 24th.


The image display problem should be fixed last week.

Quote:
Forums 2 Beta/ App Forums Feature

Change the fullbody avis back to headshots in posts/threads?
I know that everybody wanted their avis to be shown in full in their posts and threads on the mobile forums, but for people who have smaller phones (mine is 4.5 inches) the avatar takes up so much space, making it more tedious than it needs to be when scrolling through comments. The previous version with the headshot was much better, and if you want to see the fullbody you can just click the info button next to people's names anyway.
So please, either change it back or give us the option to make it fullbody or headshot!


We will look into adjusting avatar display size as an option or as an autodetect setup. Space is precious on mobile and we definitely want to have the best experience possible on smaller phones.


Lanzer
Birth Control Glasses
Art / Staff

Question:

Will Gaia be officially releasing a statement about this thread? I believe the information contained in it is quite compelling and deserves a clear, formal response from someone other than the artist in question.


I didn't know much about the details, but I'm sure that the art team will provide sufficient information about the issue, and we will step in if really necessary.


Lanzer
MissJewelsOfChrist
Outfit Slots
any chance of more outfit slots in the future w/ cheaper or without gcash pay?


No plans so far, as many had purchased slots with GC already. I recently read about how angry people are when Tesla lowered prices on some items and I don't want to repeat the same error.


Lanzer
god n1t30wl xiii ssc
features: youtube
its not working in forums, profiles and guilds, can this be looked into?


I'm on it!

Jak Bauer
god n1t30wl xiii ssc
Jak Bauer
Hi there,

Could you define not working. Are videos not displaying or is there another issue?

its just showing up as black squares

EXAMPLE:
https://i.imgur.com/ilINvQt.png

Hi there,

What browser are you using? Does this occur when you use a different browser? Or when you use another computer? Do you have any add blockers?


Lanzer
Pianette
Hello staff~

Feaaaatures? - Closet
Would it be possible to see an expansion to outfit slots soon? Perhaps to 300 slots? (Could be a good gold sink op)

oh that's a double ask right there whoop


Sure we can look into that. Just need to figure out pricing.


it amy
St V-Starr
FeaturesDaily Grant

Any chance we can get an auto-grant for the login gift similar to when we have the stamps or have some sort or secondary grant page? I've lost out on several of my streaks due to either the internet glitching out while Gaia is loading or the popup cuts out half of the week on my phone and I'm unable to click to claim my gold and I HATE missing out on my streaks even though I've been logged in and at least popping around every day. sweatdrop sweatdrop sweatdrop

Check out your My Gaia page! There should be a button on the bottom of the right column.


Lanzer
Annortha
Features

Lanzer, would you ever consider updating and improving the invite friends feature? As a grad student in apparel, merchandising, textile, and design, I have been learning much about social media.

In particular, word of mouth and friends inviting other members are some of the most important and successful aspects to growing a website.

Help us all by letting us help you! This would help decrease strain among a small amount of members to buy Gcash. Profits can expand and be spread out more with increased, new users.

Here is a proposed concept I drew for inspiration
https://i.imgur.com/f8QowL3.png


Why would a better referral program be good for Gaia?
-Lifts some of the burden off the admins by allowing users to recruit more members.
-By having the ability to refer friends (not just through email), Gaia's user database could increase.
-An increased database puts less strain on current members (hopefully less strenuous advertising, less emphasis on encouraging a small amount of members to buy large amounts of Gaia cash, more revenue spread throughout more users, etc).
-A better referral program ultimately continues to spread Gaia's reach onto other forms of social media (Facebook, instagram, etc).
-A better referral program would hopefully include more/better rewards (similar to the stars you gain from buying Gcash, a similar system could be beneficial and also re-release some older items or new ones. Aka a tier system).
-More users means more friends!
-More users means more friends to interact with on games and forums!
-More users means that Gaia can hopefully gain more funds to continue improving the site and making it run better!


Thank you for the suggestion. We had been spending too much time on maintenance and not enough for a better new user experience as well as invite features. I will see about putting more effort on that front.


Lanzer
You Noticed Me
Features - Trades

My Bug Thread
Hello staff! I have had a broken trade on this account for MULTIPLE weeks. Then one day it suddenly completed, but neither myself nor the other person received the 50 items that were in the trade. The trade retrieval tool does nothing. Can someone get the items back?


Hmm, I'll make an update to the tool so it will find your broken trade. Sorry for the wait.


it amy
Anbu Amala
Items

Question: My question is, throughout the years Gaia user's have been quitting, thus in result of their items being kept and less availability in the marketplace. I have looked up many item's in the marketplace and kept track through my wish list and it's been almost 6 months since the item was last on sale or even in the market. Will you guys start making new item's and putting it in the Marketplace for users like me who cannot find a single item's I'm questing/designing? Or will the marketplace continue for months without certain items being available?

Hundreds of items are being rereleased every day, of course with the exception of those that cannot be. Feel free to contribute to this thread for items you would like to see be rereleased! It's checked pretty often, so keep your eye out for all the rerelease methods for items you might be questing.
Lanzer
That's a good point about old item availability. We will look into how we can counter that.


it amy
ElegantlyLuminous
Lanzer
ElegantlyLuminous
Games / Lake Kindred

I know the capsules are a new feature (an interesting one) and I don't expect anything to be done right now. But from what I'm read in the official update thread, this change was done to make future updates easier. So, are changes from here on out going to be on a schedule or just random/based on feedback? Always nosy.

P.S. Lanzer, I hope your fingers and hand are feeling better!


We do have new updates in the works, though it's taking a bit longer than expected unfortunately. Hope to see it soon

Thanks for the info (and the coming updates)! Just wanted to clarify my question: I meant, are capsules going to be updated with different RIGs on a set schedule? It'd be a good way to re-release older items that people have been requesting. You know, if they're in preexisting RIGs. If you don't know right now, no worries! I know it's a new feature... just something that I was wondering about.

They'll be updated in the future, we don't yet have a set schedule but I can always double check with the team!


Lanzer
god n1t30wl xiii ssc
features: forums
a couple of weeks ago the issue was brought up where users cannot go to specific post only the top of the page
2 weeks later its still broken, when will the issue be fixed or addressed? its irritating many users they cant go to the direct post in forums or guilds

Sorry I don't recall seeing that post. Please provide more information to what is wrong and how it's not working right, and any threads pointing to the problem. Thanks.


Jak Bauer
heavens exiled
bug toots
heavens exiled
MODERATOR APP
Any news on when the broken moderator application will be fixed? You said it would be fixed by the end of two weeks ago, and there's no word on it. Will there be a site-wide notification when it is? I've been waiting almost 4 weeks.

i applied a week or so ago and it worked just fine for me?

I notified Jak Bauer of the error. It says I need to check the consent box and fill in my password, which I did. I get an error every time, across everything under the sun. He said he'd tell the developers but I never heard back. neutral

Hi there,

To help the Developers would you post a screen shot showing the error you are having? Please show the entire page, not just the error.

Also, does this happen when you use other browsers or computers? (I may have asked this before but having the answers in one place for when the Devs look at this smile )
Jak Bauer
heavens exiled
Here is the error (with blacked out text for personal reasons)

Yes I have used every browser I can think of, different computers and different phones. I feel like its tied to my account. I am a part of SCAS and have signed an NDA before, so I am not sure if this conflicts.

Hi there,

Thanks for the info. I just sent that to the Developers for them to look into it. It should help them to diagnose what the problem is.


Lanzer
MewLettuceRush
Question Category; Shops

Any plans to limit inflation in the marketplace? I love gaia and I love the MP but watching every unlisted item soar 300% is really discouraging. I would love to see a HARD limit enforced.

I think we should look into lowering the gold earning on specific features, hard limit doesn't work on free market or sellers would simply sell outside of marketplace or trade with other items.


Lanzer
Tear of Fate
Items

User Image Mysterious Trash Ticket

Its been YEARS they were meant for something Pleas ive been on the site sense 06... at lest can this be remembered, maybe turned into something if the original purpose has been forgotten. we've waited and we haven't forgotten.

Was that the April Fool's item?


Lanzer
jenru
Feature

Can you please add the page numbers to the top of the favorites pages?
currently only at the bottom. (like you did for the wishlist)


No problem!


it amy
Operation Katana
Registration page and Avatar Starters

Hello, when will we get a new updated registration page? Since we got a new mobile app I think we should definitely get a new registration page, or may even a new home page as well to go with it! Also should have new avatars to make it more appealing for newcomers.


I have the new starter avatars ready, I just need a bit more time actually implementing them sweatdrop


it amy
AngelicWarrior
it amy
AngelicWarrior
Question:

Since only one of each ticket appears in a rig that is featured. Can we get some kind of notification for rigs that a ticket or major prize has been claimed? It feels like if they get claimed and there is no way of knowing that continually opening rigs feels like a bit of a scam if there is no longer the main prize your going for any more yet you have no idea of it is still in the rig or not.

Announcement copy is updated when re-release item generators go back into the store. So if it doesn't contain the ticket anymore, the copy would reflect that.

Thats not what i was asking. When a rig is out and lets say i buy 200 copies and someone else buys 1 copy and pulls a ticket then my 200 rigs will not have that ticket in it. Even if someone buys the rig and gets the ticket then i go buy the rigs i have no way of knowing if that rig has already had its ticket claimed. So you are advertising a chance to get a ticket when it has already been claimed. In a logical world this would result in false advertising since the advertised item is no longer avalible.

Sorry, I thought you were talking about ones that are (re)introduced into store. Right now there isn't a system in place, the only way we could go about this right now is if someone was checking it and updating it manually. It's a good idea though, and we could explore this in the future.


Lanzer
Castiel Lover
Features

Can the daily stamps please be switched to items soon? We really don't need all that extra gold in the system.


Hmm, I'll look into it. See what we can put togerher


Lanzer
god n1t30wl xiii ssc
features: guilds

any new features coming up for guilds or clans on this site?


We still need to upgrade the guilds backend. Is there any suggestion you'd like to make?


it amy
bug toots
it amy
bug toots
Features
Will it ever be possible to unlike our own avatars?
I hate seeing them in the wrong categories sad


I don't have the dev-answer you're necessarily looking for, but perhaps deleting the "favorite entry" should do the same job?

yeah ive tried that before but i just cant make it work v-v
ty for helping tho amy


I was told that deleting works now :O
Otherwise, you can move everything you want to "un-favorite" into its own collection, then delete the collection. It's the long route, but it's one route.


Lanzer
breathless_dead
Forum Bug

In the Battlefields forum some of us have found that we suddenly can't attack/heal others in the thread. I am part of a team, aren't dead and have the mp when this occurs. I've noticed that the team icon below my hp bar is blank as if I'm a spectator. It seems to be happen randomly and when it does happen I seem to be only bugged in that thread. I can attack/heal if I join other threads.

Could someone look into this please?


Sure thing, the dev for forum battle is on vacation right now but we'll have it fixed soon.


Lanzer
HpIar
features

can you add a 'donate' and 'trash' button on the panel for when you're selling items in mp?

https://puu.sh/Dm3F2/6b9ea764a4.png


i feel like it would make selling and cleaning out inventory go a lot smoother if we had easy access to the two features.


Sure, I'll add that to the todo list


lanzer
Diavolica
Features

Any news on when anchor posts are going to be fixed? Directly linking posts has been broken for a long while now, throughout many features on the site. I've tested between many different browsers, on both mobile and desktop, and between browsers with extensions and with vanilla browsers, and it's broken on all of them.


I'm sorry that its not working for you. As soon as I hear about the issue I try your anchor link (https://www.gaiaonline.com/forum/gaia-community-discussion/ask-the-staff-07-may-2019/t.106172016_49/#49) and had no problem. Please check your browser's console log and see if there might be errors causing the anchor to not work, and post here or PM me if you see any errors. I'd like to find out what is causing problem for you.


Lanzer
Castiel Lover
LK App (Rolling Bunnies)

Is the Rolling Bunnies app, Lake Kindred Origins, dead in the water?

If not, it really needs some balancing, as it's very hard to get energy for blue seeds (even with lvl 100 garden and lvl 84 tree, and all kins maxed). Tapping only gives 1.2 A, which is useless, and idle energy is too low.


For now we don't have time to update the older games, but we do have a game far into production and we'd like to eventually release it, along with some updates for LKO.


Lanzer
Daryn Woods
Features: Marketplace

Update the GCash sale price of items listed in the Marketplace.


I am specifically referring to the option of purchasing Marketplace (vend) listings with GCash that was introduced in the past year or two, though it's not discounting that the GCash value of Gold Shop items also need updating. I initially wrote this up on 26 March 2019, so the items/values are true to that date and are just for example purposes.

This option is still available but with the current item values, it's a mostly useless feature for items. Some people avoid including a GCash value on some anti-money principle, and others (myself included) currently avoid using the feature because the high GCash value currently attached to listings make an item appear overpriced and deter potential buyers. Take this item currently listed in the Cash Shop:

User Image


This is the marketplace link for that item:
https://www.gaiaonline.com/marketplace/itemdetail/10594032

And a screenshot of the cheapest item listings at the time of writing this out:
User Image


This is showing a price of "$90" for an item that is currently going for "$4.10" in the Cash Shop. I get that the GCash price in the vend isn't intended to compete with the GCash price in the shops, it's there for convenience for people who don't have/don't want to spend gold for listed items, but the GCash per gold/plat amount value for the vend still needs to be reevaluated because I can't imagine anyone would want to spend $90 for that item even at a point in the future where the item may be less available.

There is another end to it, too, where it makes things a bit tricky, because you consider items like Nyamond that are currently listed for 10b/1k plat, where the current GCash rate for that is 200/$2.00. Marketplace listing: https://www.gaiaonline.com/marketplace/itemdetail/10474777

User Image


Currently we're looking at 1gc per 50m/5plat. One option to consider, and what I believe would be more worthwhile, is having the conversion rate based on the marketplace value of the 200GC Giftcard (https://www.gaiaonline.com/marketplace/admin/?item_id=10345633&day_id=1295240195) even if it meant the rate needed to be manually adjusted on a weekly or so basis:
https://www.gaiaonline.com/marketplace/itemdetail/10345633

User Image


Average Buy Price of the 200 GCash Giftcard at the time of writing this, values 200GC at 28kplat/280b, though I forgot to include that data in the screenshot.

So, with the going rate on 26 March 2019:
28000plat divided by 200GC is 140plat (1.4bil gold).
This values 140plat as 1GC.

While it's not currently good for items like Nyamond, which would value the item at 7.14GC for the 10b gold (1000 plat) listing price, it believe it would ultimately increase its gold/plat value to even out a bit more with a more reasonable GCash amount.

Going back to the Bubby Cozy For Mew item, a 50k plat (500b gold) listing would go for 357gc, which, while less than the 410gc it is currently listed at in the Cash shop, is still closer to the GCash price in the store. For the sake of items whose GCash values in the vend would challenge their current Cash Shop values, I believe that either the gold prices would adjust until they even out or exceed that, OR, people would start stocking up on GCash cards and incorporating GCash into their vending habits, giving even those who don't actually spend money on the site a fund and competitive way to use up some the GCash in the system.

Having more consistent GCash values across the board could also open the door to making it easier to implement/offer an additional option to directly purchase an item with money that would bypass the need to buy GCash to make purchases. If Gaia can ask users to make direct purchases to get the monthly Gaia Pledges, why not have that option available for the rest of the site? Maybe, when clicking, "buy with GCash" there could be an option to either spend GCash that currently on the account or buy the item directly through Paypal or another approved payment option. This would be good for some people whose decision to spend money on the site that day might come down to that they don't want to buy 500gc to buy a 220gc item.

One option for maintaining the conversion rate outside of having someone manually adjust it would be having something in place that runs automatically once a day. Using my suggestion above, it would update the conversion rate based on the 200GC Giftcard's current going rate, where 1GC = 0.5% of that item's ABP (if I am doing my math correctly). We as users already determine the value of Gaia Cash by how much we buy/sell it for in the vend and exchange, so adjusting the GCash price of these listings is a part of keeping that system consistent across the board.

Disclaimer: I am your targeted audience here, but I think it would be beneficial across the board. I don't have a lot of interest in items, but I have enjoyed collecting things like flairs and I still find items on the vend that catch my interest. Being able to more easily spend GCash on items in the Marketplace is another option for people who don't have a lot of interest in current releases in the the Cash Shops to earn stars to exchange for rewards.


I will talk to the sales team about the issues you presented. We definitely should update that portion of we are to keep it here.


Lanzer
Bunai
Feature

Hello, can there be an additional qualifier for searched pawstamp items?

Such as "animal tops".


The new search engine should be able to handle more filters, I'll need to look into that.


Lanzer
Albern Puppy
Forums

Can there be an increase in the number of tags a thread has? 5 is rather small, especially for when someone is covering all the new item releases in the day.


Okay, I'll look into allowing more tags


it amy
RK1700
Items

can we please get a re-release of Saiphic Freshly Risen? it was so rare a get from the RIG that it practically doesn't exist. i've never seen it being sold, anywhere., ever. T__T


It's be a few months, for future release suggestions, feel free to post again in this thread! I know you posted in the Rococo thread as well, but I don't mind if you poke me again in these threads!


Lanzer
Daryn Woods
Features: Wishlist

Can we be notified when a wishlisted item is for sale in one of the Cash Shops?

We currently have the option to turn on a notice to let us know when an item we have wishlisted is on sale in the Marketplace, but it doesn't tell me if there's a way to obtain the item elsewhere. If I know that the item that I've had my eye on is available in one of these shops, I can either buy it directly from the shop, find someone to sell me the item, or pay closer attention to the Marketplace for a reasonable listing.


I'll look into it. should be easy for us to do.