September 18th

[NPC] Gaia Staff
User Image


Welcome Back!

Quote:
Features

Recently Chrome changed the way it handles Flash, requiring users to re-enable Flash support every time the browser is restarted. Lanzer posted a staff update dressing this and suggested users edit permissions to permanently enable Flash. I'm rather concerned about the various possible security issues this opens users up to. I understand it negatively impacts site usability for a large portion of your users for Chrome to make this change, however that's because Flash is extremely unsafe. Google has been severely limiting Flash over the last few years and has plans to end support for Flash in the next two years.

With all of that said, what made you decide to encourage users to permanently enable Flash on their browser over, you know, migrating away from Flash? Or, in a less accusatory tone, when do you anticipate Gaia's games will not be dependent on Flash? Is there a timeline for this?

The security change will not allow flash on other sites to run unless you enable it specifically. We currently are migrating Towns and Rally to HTML5, while other Flash games will be next. However, features that are heavy on flash assets such as Aquarium and zOMG cannot be ported over to HTML5 because of the huge amount of flash assets involved in a conversion. We will be focusing on building new games instead.

Quote:
Games

Hey! So I'm a big fan of Runway. It's a lot of fun to see what people come up with for the different categories. But it can be hard to remember if I voted for an avatar already before or not. Would there be a way to upgrade Runway so that an avatar that has already been voted for won't appear again? Thanks!

The nature of Runway actually requires users to potentially vote for the same avatars more than once, because you're voting against another avatar and not grading them.

Quote:
Feature

Can i send real money to gaia to get gaia cash or is that option gone?
I have been looking but i cant see it, i dont want to use my credit card because there are a lot of people who gets the info stolen where i live. I also don´t live in USA so i cant buy cards and i can´t use paypal.

I used the mail a few years ago and it worked wherry well.

We still have our PO box (PO Box 612680, San Jose, CA 95161-2680), though it might be easier to drop by your supermarket and buying a gift card and using that to get GCash through PayGarden.

Quote:
Features: Forums

First posting "bonus" is still 1 paltry platinum. It should be closer to 300.

We will be adjusting platinum payout very soon. Things like first post bonus will definitely be affected.

Quote:
Items

Thanx For Adding Gift Boxes To The Bifrost On 8/28 - But The Green Gift Box Was Omitted.

Could That Please Be Added To The Bifrost As Well?........💜

We'll take a look into it!


codemonkey37179
Alicia Rouge
Items

Will we have new furniture items in the future?


Sorry, no plans at the moment. So much to do so few artists. (Idea to Artist ratio that is)


Lanzer
babyl10
Runway

So, how have free GCash entries been affected by the Runway Updates?
Are there any plans to bring them back in some way?


There was a bug with free GCash contest where free contests were given out at the beginning of the month regardless of status. That bug was fixed, and moving forward the rules is as follows:

If you have not entered a GCash contest for a week, you'll get a chance to enter the GCash contest for free.

That's it. There will be changes in the future where other activities such as joining gold/plat contests or voting in Runway will affect the speed of which free contests are granted.


Jak Bauer
Neshira Namea Returns
Billing
Soooo...I bought GC at 3ish and I thought I used the coupon but i guess not because the item wasn't granted to me. Is there a way to get it retroactively or am I outta luck? Thanks!


Hi there,

Have you filed a Billing ticket in our Help Center.


codemonkey37179
Happy _Tropical_Flower
Gaia Features/Aquariums/Booty Grab

Since the answer for one of the pre-ATS questions is syaing that aquariums/Booty Grab will not be converted to HTML5, how long does the feature have until it's demise? Do you have a specific date and/or year? emo

Gotta' say, as a tank owner, I wll be sad to see the feature go... crying


Adobe will stop supporting flash in 2020. As long as browsers support it, you can play. There may come a time when browsers stop supporting it altogether.


codemonkey37179
jenru
codemonkey37179
Happy _Tropical_Flower
Gaia Mobile App

So how is the construction of the new Gaia Mobile app going? I am curious. emotion_kirakira


Almost ready to release the dress up part. Once we have enough parts we can make them into an app.

I know the inventory 2 beta can move items differently, and unsort what's been sorted in the traditional inventory, are we going to have a similar problem with the app version?
Some of us have a specific way we organize. already having problem of items jumping around, so i'm not sure what an all over scramble would do to my tender OCD soul.


The boxed inventory should have no effect on the other inventory. It did when first released, but that was fixed.


Lanzer
lexi de la morgause
Games: LakeKindred

Will LK get a part in the upcoming Halloween event?


We are a bit short on art resources this fall, so we might not have an event in LK. Though a new kin will be released shortly with the release of the mobile game Lake Kindred Origins.


codemonkey37179
Zyqi
codemonkey37179
Zyqi
Games

What will happen to things like Badge Quests once Flash is eliminated? Will there be other ways to get these badges in the 'new games'?


Well, this is a bit embarrassing, but none of us know what the badge quest is.

That's ok!
It's this page.


Oh! No plans for that at the moment. Which since we didn't know what it was... should not be surprising.


it amy
CraftyRani
it amy
CraftyRani
Items
Since Gatcha's been gone for a good while and it'll hopefully probably won't come back, could you start considering Gatcha items as just regular items? Would be nice if you started re-releasing them in RBGs and re-release RIGs, adding them to Rococo instead of Cloud 9 and letting us choose them in community contests sweatdrop

Gatcha items have already been in bundles found in La Victoire!

Didn't remember that, but it's great! Keep that up! Now, can the rewards be re-released? They can no longer be redeemed, right? sweatdrop

Rewards can still be redeemed! Not sure where you heard that, but if you finish a collection you still can access the pages and finish it up. We should probably find a lil home linking all the pages in the near future though, whoops!


Lanzer
My Styles Of Poetry
games

What is the status with granting trophies for fishing? Any way we can get an update? Also the record was broken in Bass'ken and it hasn't been updated yet.


I'll check with the CS team, and I'll look into making more tools with the checking.


Jak Bauer
Shrimp_Man
Ads

Hey staff, a while a go Lanzer said that he'd remove ads from the log in pages but there are still two that show up on the page that appears when you log out from an account. Are there still plans to remove those ones?


Hi there,

Once you log out, there is no way for the system to know ads shouldn't be displayed since that is linked to your account being logged in.


codemonkey37179
Castiel Lover
codemonkey37179
Castiel Lover
Tech Support

Has anyone been able to test out an original Kindle Fire and find out why Gaia Online no longer works on them? I tried contacting Amazon and they gave me the standard "have you tried turning it on and off again" bullsh*t... emotion_facepalm


No idea. Is it the whole site or just certain areas? What browser?


The entire site.. And whatever the browser is on Kindle Fire.. It's just the "web" tab.

Does anyone working there still have an original Kindle Fire you guys can test with?


No, sorry we do not. It is a browser called Silk of which I have never heard.

It seems you may be able to download Firefox or another browser.

I would try that.
codemonkey37179
Castiel Lover
I've checked the app store for a browser, and there is nothing like that.. Do you mean from their website? neutral Not sure how that would work on an app based tablet.


Well, a browser is an app. You can check your Silk settings too.


codemonkey37179
Shallotte
CandiiFox
Games

So what i've read from the 1st post on here, is that ZoMg and Aquariums will not be ported to HTML 5 and it will be their demise. What about Lake Kindred though ?
Codemonkey confirmed last ATS that all(or most) flash games will eventually be updated to HTML5. The first post was only talking about a recent update to chrome that messes with site features.


As many as possible. I love writing games.


Lanzer
mspixy
GAMES

will zomg ever be an iOS game? I use my iPad for Gaia and can’t play anymore because there’s no flash
I really miss playing and would pay to do so again.


It's unlikely because of how many rings and monsters in zOMG have to be transferred if we port the game into iOS. Although with other platforms getting more tools, we will keep looking into the possibility of a migration.


it amy
CraftyRani
Items
I know this isn't really a place to ask for recolors, but I'm tired of asking for this in every CSU, can you please recolor User Image??? I love the item and Umami Drop items usually don't got a whole month without being recolored, so why hasn't Leonis been recolored? crying

Recolors have already been lined up, I wouldn't worry about it,
the best I can offer you right now is a soon™


Lanzer
Umbrane Purpura
features

Less of a question more of a statement but gentle ramifications is missing from go fusion last i checked can someone put it back please?


I'll check on that later this week.


Lanzer
Happy _Tropical_Flower
Gaia Features/Forum Migration

During the last ATS, Lanzer said there was a forum migration thing going on behind the scenes at Gaia HQ. sweatdrop I was wondering how long will that take or is that the next big step the Devs are tackling to bringing Gaia into the future? sweatdrop Any information about it is welcome! emotion_kirakira


Our deadline for the migration is end of October, so there will be a lot work in the next few weeks. After that there might be a few weeks of debugging for the new storage, search, and cache systems.


it amy
Shrimp_Man
Project Tickets

Just wanted to say that I really appreciated seeing decent amounts of tickets available the other day. 20 Tie Dye tickets was a welcome sight even if I was 12k short on it and wasn't able to snag one that day. I hope that you continue putting them out in amounts like that the next time they go on sale.


Glad to hear your feedback! On the flip side, others do propose we have it scattered out throughout the day so that way people from all timezones have a chance at purchasing it at a reasonable time. We can continue to consider both release schedules for the future.


Lanzer
Pedrique
Features - Avatar Page

For a long time there's been a bug with avatar page. Sometimes, randomly, the item you equip will appear in the preview but not in the item list, and sometimes the exact opposite.

This is noticeable by pressing undo in certain random cases where it seems it does nothing, but if you press it again, it undos twice and you lose your progress.

A redo button as suggested earlier would help to either retrieve what we lost accidentally or for you guys to figure out what is wrong at all.


I'll keep an eye on the functions. Haven't heard of this bug so far.


Lanzer
Hades angel of death
I was wondering when the payouts for jigsaw will be updated?


I'll add that on the todo list when we adjust Platinum payout


Lanzer
CraftyRani
Misc.
Does the staff ever pay a vist to the Site Feedback forum? Because here are some threads you should pay attention to:
Older Event Item Recolors for Loyals?
Lisa's Rainbow
A new Gateway! and possibly a Loyal's Bazaar update?
Monthly Changes For Golden Catch?


We do frequent site feedback, sorry we haven't been active in replying but we had been keeping each other updated on issues from everyone's feedback in the forum.


codemonkey37179
Bella_Mackentier
Is there ever going to be any updates or work done for the mobile app? It is really outdated and buggy and I would love to be able to use it!
Working on it.


Lanzer
Happy _Tropical_Flower
Gaia Features/ Gaia Forums

Any chance in the future that Gaia can get a "Night Mode" for the forums? emotion_kirakira


Might take some time, but we might be able to do it with some CSS changes, along with a lot of changes for graphics such as the speech bubbles.


Zero Omega
Meromictic
misc

So this post is being interpreted that you will take offsite information to warn or ban users. Is this going to be for all violations and what type of evidence are you accpeting?

Additionally, if there is now a goal to make this a "safer" site, why are you stopping at just a PSA? For example, there are still hangouts in the CB with some pretty demeaning titles which host plenty of problems.

Who happens to be interpreting it that way? Would be happy to have a longer discourse with someone about that. In general though, no, we still do not accept off-site information as a means of issuing warns/bans. However, when allegations such as this are levied against someone then we'll review any evidence someone has and establish what might be the correct call to make given the evidence and the case. Essentially, if such heavy allegations will be made, then feel free to send everything you have, we'll investigate it, and then see if there is anything we can do to corroborate the evidence with information on Gaia.

We're not stopping at a PSA, I definitely feel there is likely more that we can and should do, content on the site we need to review, figure out as a company if we want our content policies to change, and more. The PSA is simply a good starting point that you had included in your thread that rang out as a really smart, and low-hanging fruit, thing to implement.


Lanzer
CandiiFox
Features

Hi Admins. When will the Notification bug get fixed?


We are having problems with the notification system again where some of the servers would go down and things get backed up. Pretty soon we will be migrating servers and we should be rid of this problem. Sorry about that!


Lanzer
blue neighbourhood
Games - zOMG

Are we gonna be able to hunt ghosties again in zOMG for Halloween? emotion_kirakira


Yup the ghosts and monsters will be back


Lanzer
St V-Starr
Features/Economy

Is it true that you guys have plans to get rid of gold? There was an outcry in the pre-event thread for last week's AtS since many of us rely on Lake Kindred to make gold for our quests and with the current platinum cap, that would be reached in a handful of Sycamorte battles and any and all battles after that, including the trees, would only drop 1 plat instead of 100 or 200 plat to keep with the 1 or 2 billion gold. And with things often being in the hundreds of billions or even TRILLIONS in gold on the Marketplace, a forced switch to plat would make it basically impossible for non-cash users to reach their goals and possibly quit Gaia for good. Anything you guys could disclose of this or at least remove the cap from Lake Kindred earnings to prevent a mass leaving of Gaia if everyone is forced to switch to platinum?


We will be making changes to the Platinum system to increase overall earning as well as adjustments to the gold curve. Yes we will be moving to a platinum only system in the future, but do note that we will keep your concerns in mind.